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Reviews of Whale Motor Inn and Restaurant

4 out of 5
Whale Motor Inn and Restaurant
102 Wagonga Street ( Princes Highway), Narooma, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 135 reviews" "
Rating 8 - Good. 42 out of 135 reviews" "
Rating 6 - Okay. 16 out of 135 reviews" "
Rating 4 - Poor. 7 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was disappointing. The decor is very tired and was very dirty and worn. Merivale should be embarrassed to have it in their stable in its current state. It is in a great place and a renovation would make this a great place to stay, until this happens there are many better options in Narooma.
Stayed 2 nights in Dec 2023
Response from Whale Inn Team on 8 Jan 2024
HI James,Thank you for your review.We are currently in the process of renovating, our property will fully close on 1st February for full renovations. We hope hope we can welcome you to our newly renovated rooms.Warm Regards

8/10 Good

Narelle

Stayed 2 nights in Dec 2023
Response from Whale Inn Team on 6 Dec 2023
Hi Narelle,Thank you for taking the time to leave us your review.We hope to welcome you again in the future.Warm Regards

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only positive things were the location, clean towels and bedding, and view from the balcony. Notified reception of issues and still awaiting e mail response from Manager. We would not stay here again. For us, the motels website photos were misleading.
Stayed 3 nights in Nov 2023

8/10 Good

Greg

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great service- tired rooms.
Great location. The property is tired - so it is great to hear that they will be embarking on a reno next year. Excellent service and fantastic onsite restaurant Queen Chow. Will try again after reno.
Stayed 3 nights in Nov 2023
Response from Whale Inn Team on 21 Nov 2023
Hi Greg,Thank you so much for your review, our team is glad to hear you enjoyed your stay.We look forward to welcoming you again in the near future.Warm Regards

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous find
The location was amazing with views across the Narooma inlet. Walking distance to 2 great hotels and cafes.
Stayed 2 nights in Oct 2023
Response from Whale Inn Team on 5 Nov 2023
HI Tracey,Thank you so much for taking the time to leave us your review.We are delighted to hear you enjoyed your stay with us, our team will be delighted!We look forward to welcoming you back soon!Warm Regards

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Whale Inn Team on 18 Oct 2023
Hi Doug,Thank you so much for your kind review.Our team is pleased to hear you enjoyed your stay!We look forward to welcoming you again soon.Warm RegardsThe Team at Whale Inn Narooma.

10/10 Excellent

Leesa

Stayed 1 night in Aug 2023
Response from Whale Inn Team on 16 Aug 2023
Hi Leesa,Thank you so much for your kind review.Our team will be pleased to hear you enjoyed your stay with us!We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view from our room, very nice and comfortable, walk to restaurants and pubs nearby, loved our stay, sure to return loved it 😊
Stayed 2 nights in Aug 2023
Response from Whale Inn Team on 8 Aug 2023
Hi Mark,Thank you so much for your kind review.We are glad to hear you enjoyed your stay with us.We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.

6/10 Okay

Chantelle

Travelled with partner
Liked: Staff & service
needs updating rooms and furniture quite old, good location though
Stayed 1 night in Jun 2023
Response from Whale Inn Team on 22 June 2023
Hi Chantelle,Thank you for your review.We are pleased to hear you enjoyed your stay with us.Your feedback has been passed onto our team.We look forward to welcoming you again in the near future.Warm RegardsThe Team at Whale Inn Narooma.

8/10 Good

Anna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We could open the curtins and see the sea. The beds were a bit too hard but it was clean and tidy. We got an up graded to a room with two beds.
Stayed 1 night in Apr 2023
Response from Whale Inn Team on 2 May 2023
Hi Anna,Thank you for your review.We are pleased to hear you enjoyed your stay with us.We look forward to welcoming again in the near future.Best WishesThe Team at Whale Inn Narooma.

10/10 Excellent

Marthes

Stayed 1 night in Apr 2023
Response from Whale Inn Team on 24 Apr 2023
Hi MarthesThank you so much for your review.We look forward to welcoming you again in the future!Best WishesThe Team at Whale Inn Narooma

10/10 Excellent

Lyndon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2023
Response from Whale Inn Team on 19 Apr 2023
HI Lyndon,Thank you for your kind review.We look forward to welcoming you again in the future!Best WishesThe Team at Whale Inn Narooma.

10/10 Excellent

Renee

Stayed 1 night in Apr 2023
Response from Whale Inn Team on 17 Apr 2023
Hi Renee,Thank you so much for your kind review.Our team will be delighted to hear you enjoyed your stay with us!We look forward to welcoming you again soon!Warm regards

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views across the river and sea 👍✅
Stayed 1 night in Apr 2023
Response from Whale Inn Team on 17 Apr 2023
Hi Sally,Thank you so much for your review.We look forward to welcoming you again in the future!Warm regardsThe Team at Whale Inn Narooma.

6/10 Okay

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hot water took an extremely long time to become hot. There was a mechanical sound & vibration that seemed to resonate between the rooms. View was great. The bed had to be moved to use the power points, there was dust & debris behind the bed & side tables.
Stayed 2 nights in Mar 2023
Response from The Team at Whale Inn Narooma on 2 Apr 2023
Hi DianneThank you for taking the time to leave us your feedback.We take pride in giving outstanding service and we are truly sorry we have missed the mark on this occasion.Thank you for sharing your experience with us. Trust that we have shared your review with the appropriate departments of the hotel and will follow up on this. We truly value your business and hope we can welcome you again in the future. The Team at Whale Inn Narooma.

8/10 Good

Angela

Stayed 1 night in Mar 2023
Response from Whale Inn Team on 17 Apr 2023
Hi Angela,Thank you so much for your review.We look forward to welcoming you again in the future!Warm RegardsThe Team at Whale Inn Narooma

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the ambiance of the room personal touches decor and the restaurant was a winner 🥂⭐️
Stayed 1 night in Mar 2023
Response from Whale Inn Team on 17 Apr 2023
Hi Eleanor,Thank you so much for your kind review.We are delighted to hear you enjoyed your stay with us.We will pass your feedback onto our team, they will be pleased that you enjoyed your stay.We look forward to welcoming you again soon!Warm RegardsThe Team at Whale Inn Narooma.

8/10 Good

Lindsay

Stayed 1 night in Feb 2023
Response from Whale Inn Team on 18 Apr 2023
Hi Lindsay,Thank you so much for your kind review!We are glad to hear you enjoyed your stay with us!We look forward to welcoming you in the near future!Warm RegardsThe Team at Whale Inn Narooma.

8/10 Good

Mark

Travelled with partner
Liked: Staff & service, amenities
Good sized unit and location. Needs refresh. No insect screens on external sliding door, one kitchen power point needs replacing. Cleaning only adequate for price point.
Stayed 2 nights in Feb 2023

4/10 Poor

Dr Robert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Liked the view. Property needs complete overhaul or rebuild
Stayed 3 nights in Feb 2023

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views, fantastic restaurant and good value for money.

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay. Great location and bay views.

4/10 Poor

Hans

Disliked: Property conditions & facilities

10/10 Excellent

Rodney

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and spacious rooms
Stayed 1 night in Oct 2022

10/10 Excellent

Gregory

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely lady at reception was so friendly and made us and our jack russell feel really welcome. Will definitely go back.
Stayed 1 night in Oct 2022

8/10 Good

Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Violet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful view, large unit. Very grateful for the convenience of being able to have our little dog with us
Stayed 1 night in Sep 2022

10/10 Excellent

robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Walking at night from room to restaurant very poorly lit
Stayed 1 night in Aug 2022

8/10 Good

Chris

Stayed 1 night in Jul 2022

10/10 Excellent

Eloise

Stayed 1 night in Jul 2022

8/10 Good

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views all the way up the coast were excellent, the position of the building being elevated above the towm facing north is fantastic. The room was a bit dated although very clean and comfortable. Will definitely stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming , Jo is a brilliant person and will go over and above her resposibiliries to ensure your needs are met she has an excellent knowledge of all the attractions in and arount Narooma
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Great value
Stayed 2 nights in Jun 2022

10/10 Excellent

Tracey

Stayed 1 night in Jun 2022

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view , Good place to visit
Stayed 2 nights in May 2022

8/10 Good

Phil

Stayed 1 night in May 2022

8/10 Good

Benjamin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly staff. Great location. Nice view of Narooma. Big room . Comfy bed. The only negative points are the noise made by the kitchen/ restaurant staff downstair when they are closing the restaurant. Would be nice to have some milk in the fridge for my coffee in the morning. Overall great experience of the hotel. I would stay there again. Such a convenient hotel
Stayed 3 nights in May 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service
Very comfortable. Great restaurant.
Stayed 1 night in Apr 2022

10/10 Excellent

Mischelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at reception when we checked in was super friendly and helpful, the view from our room was amazing and the location of the hotel was fantastic. The room was good too, and fairly clean and tidy. My only complaint, and it is very very minor, is that the hotel it is looking a bit tired.
Stayed 2 nights in Apr 2022

10/10 Excellent

Elizabeth

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place with everything you need for a relaxing holiday or weekend getaway. The accommodation was excellent. Clean spacious and comfortable with beautiful views across the river and ocean. A choice of several restaurants and fresh local produce. Loved this stay and location..
Stayed 1 night in Apr 2022

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2022

4/10 Poor

Wayne

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel is dated but don’t be put off. It was comfortable and in a great location
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The room was damp, musty smell and furnishings old. We were not told there was no service/cleaning each day - had to ask for new towels, soap.
Stayed 2 nights in Feb 2022

6/10 Okay

Danielle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We expected more from a property that boasts a 4.5 rating. The property is old in desperate need of an update and some maintenance (our window next to the door had a frame that was very buckled (we were scared to open the window in case it broke) and there wasn't even a fly screen on the balcony door so you couldn't open the door to enjoy the fresh air.
Stayed 1 night in Feb 2022

2/10 Terrible

KIEREN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready, shoved into smaller room then woken early to vacate.
Stayed 1 night in Feb 2022

8/10 Good

Colleen

Stayed 4 nights in Jan 2022