Lunch and dinner served, Modern European cuisine

Reviews of Naracoorte Hotel Motel

3 out of 5
Naracoorte Hotel Motel
73 Ormerod Street, Naracoorte, SA

Reviews

7.6

Good

Rating 10 - Excellent. 74 out of 236 reviews" "
Rating 8 - Good. 83 out of 236 reviews" "
Rating 6 - Okay. 48 out of 236 reviews" "
Rating 4 - Poor. 18 out of 236 reviews" "
Rating 2 - Terrible. 13 out of 236 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

6.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen, Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights to tour the Naracoorte Caves and spend a day with My Coonawarra Wine Tour. Thoroughly enjoyed the time.
Stayed 4 nights in Feb 2024

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff didn't know how to process an online booking via Wotif. A supervisor then worked it out and assured me it would be taken care of. On arriving home, I discovered they had attempted to charge me for the stay again on the card number I left for the room security deposit!
Stayed 1 night in Dec 2023

10/10 Excellent

Toby

Stayed 1 night in Nov 2023

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness
Pubes left in shower from prev person, shower obv not cleaned
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

6/10 Okay

Rachael

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff and service provided during check in and check out was friendly and helpful. Cleanliness of the room overall could be improved but nothing too bad. No fresh milk for coffee provided or wifi Parking was very easy and ample Beds were okay but it was quite obvious that the beds were a bit dated as the springs were coming out. We stayed in the executive family room and it was very spacious All in all, it was good.
Stayed 1 night in Oct 2023

8/10 Good

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in is at the front bar of the hotel, and it was a Saturday evening, and they were busy. Other than that check-in was fine. Rooms were small and bathroom (if you can call it that) was even smaller! But that said it was clean, neat and tidy. Would recommend for an overnight stop only!
Stayed 1 night in Sep 2023

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and tidy. easy access to hotel for meals etc.
Stayed 1 night in Aug 2023

8/10 Good

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy
Stayed 1 night in Jul 2023

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always great accomodation.
Stayed 1 night in May 2023

10/10 Excellent

Robyn

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great cosy dining area, with good food and open fire. Motel at rear of pub was quiet and convenient to main shopping area.
Stayed 1 night in May 2023

10/10 Excellent

Darrel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was central to everything we wanted. Bar staff did a good job as it was busy and they took food orders as well. meals came out within 10min. The young man who served our meals was freindly and helpful. Room was great and quiet. Check in and out was different as the office wasn't open at either time. Young lady on check was freindly and enquired as to if everything was ok. The gentleman that checked us in was freindly and polite, but I had to ask where the room was. Room could do with a welcome with info such as wifi password, meal times and other local information. Will stay again.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Helpful staff and Great place to stay
Fantastic staff so helpful when our orginal accomadation fell through. Room great and hotel food fantastic.
Stayed 1 night in Apr 2023

8/10 Good

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Luke

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Better meal options for mornings would be great (very little in whole town).
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Room was small but very comfortable and clean. Looked to have been recently been upgraded. Food in the bistro was very good.
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Stayed 1 night in Mar 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, room was light and modern, comfortable bed. Only criticism was the shower and toilet area was a bit small. Overall enjoyed the stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Marcus

Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff w0ith meals on site. Naracoorte is a great place to base yourself and see the region. Chain locks on the door should be implemented as it is difficult to know if the door is locked
Stayed 2 nights in Mar 2023

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean & comfortable with good amenities. Housekeeping staff was super friendly & organised.
Stayed 4 nights in Feb 2023

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2023

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and I will again . loved it
Stayed 1 night in Jan 2023

8/10 Good

Kumtorn

Stayed 1 night in Jan 2023

8/10 Good

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything you need for a short stay.

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay
This hotel/motel is an absolute gem! The rooms are very well appointed with everything we needed. The hotel dining is amazing. Good quality food at great prices. We loved our overnight stay
Stayed 1 night in Dec 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just a great place to stay after a long day, everything you want without leaving the venue.
Stayed 1 night in Nov 2022
Response from gus on 3 Dec 2022
Thank you for your review Bob, Have a great day

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Staff. Very welcoming. The room was better than expected. Will be my place to stay in Naracoorte now
Stayed 1 night in Oct 2022
Response from gus on 3 Dec 2022
Glad you enjoyed your stay with us ian Thank you for your review,Have a great day

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean, great food at the bistro. Great stop over spot.
Stayed 1 night in Sep 2022

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff, good food and very comfortable and well designed room. Parking out front extra bonus.
Stayed 1 night in Aug 2022
Response from gus on 6 Aug 2022
Thanks David happy to hear you enjoyed your stay

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly rooms are clean beds are comfortable central position- meals were great portion and delicious Would definitely stay again
Stayed 1 night in Aug 2022
Response from gus on 6 Aug 2022
Thank you for your review Jodie and we are glad you enjoyed your stay

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, well lit & inviting
Stayed 1 night in Jul 2022
Response from gus on 4 Aug 2022
HI Lesa Thank you for staying with us at the Naracoorte Hotel. I'm glad you enjoyed your stay

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area at front of units not good. Trees removed but stumps remain to ‘trip’ over. Perhaps more lighting outside units.
Stayed 1 night in Jul 2022
Response from gus on 22 July 2022
Hi Sandra Thank you for staying with us. If you would like to call the hotel and discuss this further

8/10 Good

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have the hotel bistro steps away. Room was lovely, updated and clean. Bathroom a little small but they did well with what they had. Would recommend it.
Stayed 1 night in Jul 2022
Response from gus on 15 July 2022
Hi Lynette, Thank you for your review

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always nice to stay overnight at an-old hotel with history also the food was great
Stayed 1 night in Jul 2022
Response from gus on 15 July 2022
Thank you Roy We are glad you enjoyed your stay

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from gus on 15 July 2022
Thank you for your review

8/10 Good

Josine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated rooms on the small side but very clean and well stocked with everything you might need. Friendly staff and perfectly located.
Stayed 2 nights in Jun 2022
Response from gus on 15 July 2022
Thank you for your review and we are glad you enjoyed your stay

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely updated accommodation, well located, friendly staff and excellent bistro.
Stayed 1 night in May 2022
Response from gus on 15 July 2022
Thank you for your review and we are glad you enjoyed your stay

6/10 Okay

William

Travelled with group
Disliked: Staff & service
We arrived at 12 and thought maybe they may have had a room ready Granted it was lunch time but we stood for 10 mins before being greeted by a very abrupt bossy girl who made it very ckear and loud checkinn was 2 oclock When we went back at 2.30 her manner still hadnt changed People like to be greeted with a friendly welcome ( think but not sure her name was Cheyenne )
Stayed 1 night in May 2022
Response from gus on 15 July 2022
I am very sorry to hear this William and please be sure that i will investigate this as we pride ourselves on great hospitality. please contact management if you would like to talk about this further

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Apr 2022

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, modern clean room and friendly staff
Stayed 1 night in Apr 2022

8/10 Good

Avis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate cleanliness of room & the overall fresh smell.
Stayed 1 night in Apr 2022

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good rooms with updated facilities including nice showers but a bit close to the toilet . Back door would be better with soundproofing. Unfortunately there was quite an ammonia smell outside like a feral cat smell which did infiltrate the rooms. Meals adequate and reasonably priced
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022