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Reviews of Hotel Mystic Mountain

4 out of 5
Hotel Mystic Mountain
Nagarkot, Mahamanjushree Nagarkot, Bagmati

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 71 reviews" "
Rating 8 - Good. 12 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 0 out of 71 reviews" "
Rating 2 - Terrible. 3 out of 71 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location,overlooking east to get the beautiful sunrise. Sadly too much smoke during my stay,didn't get to see the peak of himalsyas.Very friendly staff,delicious food and comfy and spacious room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views friendly staff Hiking is up to you to figure out though
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen, Palm Desert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great experience, amenities. Wonderful staff. Since there are only 72 rooms, guests get better attention & special treatment
Stayed 2 nights in Mar 2024

8/10 Good

Ram

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasant. Staff were friendly. Hotel is clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. Amazing views. Staff was all very nice. Rooms were very clean and comfortable. I will be returning again and recomending to friends.
Stayed 2 nights in Sep 2023
Response from Management on 25 Sept 2023
Thank you so much for graciously sharing your fantastic experience with us. We're absolutely delighted to hear that you thoroughly enjoyed your stay with us.

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities
View, location and pool are amazing
Stayed 1 night in Aug 2023
Response from Management on 25 Sept 2023
Thank you so much for graciously sharing your fantastic experience with us. We're absolutely delighted to hear that you thoroughly enjoyed your stay with us

10/10 Excellent

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Geetika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and views
Pleasant hotel with good buffer food and excellent views .
Stayed 1 night in May 2023

6/10 Okay

Tina

Travelled with partner
Liked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicolette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with amazing views. Lovely decor throughout. Lots of seating areas. Could do with a couple of patio heaters at this time of year for late afternoons or early dinners. Rooms with the large balconies are wonderful and you can sit and watch the sun rise over the mountains with your coffee. Ideally free tea and coffee could be provided in the mornings for sunrise time on the terrace. They offered it late afternoon when it was quiet instead. Good amenities - table tennis, basketball and a net for tennis or volleyball. There is a pool which is very cold at this time of year. The hot tub had lots of potential but was luke warm, busy and no proper changing room, just a bathroom. No robes provided to access by changing in your bedroom. Great buffet on Saturday night and at breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Binod

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Himu, ozone park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, so this is the first time I have ever reviewed a property in my life, and it is because I just have to give respect when it is due. I have traveled all over the world and stayed in some of the best hotels there is to offer, but if I am thinking just dollar for dollar, then this might be the best hotel I have ever been to. I mean I barely paid over a hundred dollars a night, and it is one of the most peaceful and scenic places I have ever been. The staff is incredible, and both the breakfast and dinner buffets are next level. Having morning coffee looking out over the snow capped Himalayas is as good as it gets. Also, the infinity pool and hot tub are just incredible when taking in the high altitude Nepali sun. I come to Nepal about once a year, and now this hotel will be a staple of every trip. Make sure to book the room w the larger balcony, as it is worth the few extra bucks. 11 out of 10. A
Stayed 3 nights in Aug 2022

10/10 Excellent

Bhala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much everything exceeded my expectations
Stayed 1 night in Apr 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, a bit difficult to navigate at first loved the open air lobby and passageways.
Stayed 1 night in Feb 2020
Response from Sachin on 8 Mar 2020
We are very pleased to know that you enjoyed staying with us. We hope to welcome you back again.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views great room. I liked the open air concept for getting about the hotel but made for very cold walk to get to restaurant, coffee. One is isolated from stores, etc but prices at resort are reasonable and good food. Tricky to navigate getting around the resort due to lots of stairs up and down. Overall a nice resort would recommend
Stayed 1 night in Feb 2020
Response from Sachin on 8 Mar 2020
Thank you very much for the wonderful review. We are very pleased to know that you were able to enjoy mountain view from the hotel. We hope to welcome you back again.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Wish I had another night.!
Great Stay, Wish I had another night.!
Stayed 1 night in Jan 2020
Response from Amita on 4 Feb 2020
Thank you very much for sharing us your recent amazing experience at Hotel Mystic Mountain.

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Roger, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is spacious and clean, facing the mountains so i dont need to go elsewhere to see sunrise. The only minor issue is lack of elevators so its not suggested to have bulky luggage
Stayed 1 night in Dec 2019

10/10 Excellent

Laurie, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Carsan, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the hotel, even though when you first walk into the reception area. Even better when we got an room upgrade to a room with a big patio. The staff were so friendly and helpful. The breakfast was also amazing with plenty of choices and selections. We had a good dinner too and they were reasonably priced. If you are looking for a place to relax, and staying away from the buzzing Kathmandu.... this is the place to be.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place! + Great rooms, staff and probably the best food we have had in Nepal. - beer like most hotels is pricey & there were a few noises lady guests that shattered he peace bit. If ever in Katmandu then this place is worth the bumpy road journey for a great night!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, beautiful facilities, good food and kindfull service.
Stayed 1 night in Jul 2019
Response from Sachin on 18 July 2019
Thank you very much for the wonderful review.

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Sachin on 18 July 2019
Thank you very much for the excellent rating.`

8/10 Good

SHARANKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location to view himalayan range
The best part of staying in this hotel is the location as you can view the majestic himalayan range. But a small flaw in this hotel is that the staffs, as some of them are a little rude or not friendly I would say. But the himalayan range pushes all the negative factors down and ensure you are mesmerised with it.
Stayed 1 night in Jun 2019
Response from Sachin on 18 July 2019
Thank you very much for your feedback. We have noted your concern about our staffs. At mystic Mountain we do our utmost to ensure guest enjoy our hospitality as much as Himalaya .

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are spectacular. Not anything I didn't like.
Stayed 3 nights in Apr 2019
Response from Sachin on 20 May 2019
Great to hear that. Thanks!

10/10 Excellent

Anon, London, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport pick-up was great and a weight off my mind, check-in easy, room was fabulous with spacious balcony and huge windows, very comfortable bed, great shower and t&C facilities too. Wi-Fi worked well. Breakfast was plentiful. Lunch and dinner menus were full enough, and the food was very nice. Gardens/terrace were very nice with lovely views. The pool was stunning. Staff were very helpful and graceful.
Stayed 2 nights in Mar 2019
Response from Sachin Dangol on 5 Apr 2019
Thank you very much for the wonderful review. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Greetings from Hotel Mystic Mountain. This 4 star hotel is nestled in a mountain side 2,100 meters high. Part of the Himalayan chain, this beautiful location is 2+ hours from Kathmandu, Nepal. The ride by taxi will get your heart pounding as you travel up the mountain on difficult terrain. The trip is worth it if you are an adventurous soul. Hikers love this area. As the clouds roll in at night, one is blanketed in mist. You get a sense of just how vast and majestic God’s creation is. When traveling in Nepal, this location is an absolute must to visit. It’s a beautiful place.
Stayed 4 nights in Mar 2019
Response from Sachin Dangol on 5 Apr 2019
Thank you very much for the wonderful review. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Sachin on 9 Jan 2019
Thank you!

8/10 Good

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get to but the hotel is great and the sunrise mountain views fantastic.
Stayed 1 night in Oct 2018
Response from Sachin on 13 Nov 2018
Thank you very much for the wonderful feedback. We are hoping that our government would fix the road as soon as possible.

10/10 Excellent

chao, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top notch view and facility, services were great too, sadly very poor road condition
Stayed 1 night in Sep 2018
Response from Sachin on 13 Nov 2018
Thank you very much for the wonderful review. We are hoping our road gets fix very soon.

10/10 Excellent

Elizabeth

Amazing stay with relaxing views & great staff!!
All i want is to relax, rejuvenate, recharge and spend Me time alone when i planned my trip to Nagarkot - Nepal. When choosing a hotel, i always consider peoples review. But i never imagine staff of this hotel will go extra miles just to make their guest very happy and satisfied. Kudos to all the staff who are very nice, helpful, jolly, friendly and accommodating especially to Moona and Bijay who became my instant friends.You made my birthday extra special for doing something beyond your duties. Thank you guys for everything and the memories. In general its exceeded my expectation, from the upgraded big room, comfy bed, huge balconies, awesome views of Himalayan mountains, food, facility and most of all the friendly staff. Hope to visit you again some day.
Stayed 2 nights in Aug 2018

8/10 Good

Abdul, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and comfortable but expensive.
Stayed 3 nights in Jul 2018

10/10 Excellent

A, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Out of the world views of the Himalayas. Wonderfully built hotel and great rooms. Very helpful staff and very good kitchen. The only point of complaint is the state of the road that leads to the hotel. This is a dirt road and the journey to the hotel is very bumpy. Once this can be improved, this would be a perfect place for a peaceful getaway. Hope to be back!
Stayed 4 nights in Feb 2018

10/10 Excellent

mohamed , egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful view
Perfect staff , awesome view , good restaurant, restaurant chief was amazing, Good room with very nice view
Stayed 2 nights in Feb 2018
Response from Amita on 18 Feb 2018
Dear Mr. Mohammed, Thank you very much for sharing your experience with us. We are very delighted to know that you enjoyed your stay at Hotel Mystic Mountain. We hope to welcome you back again in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buffet dinner could have more non nepali/indian items. very good views from the hotel
Stayed 1 night in Jan 2018
Response from ST. on 30 Jan 2018
Dear Guest, Thank you for choosing to stay with us during your recent Nagarkot visit and writing review on Expedia. I am pleased to hear that you like the view from the hotel and thank you for your suggestion in terms of buffet dinner spread. I have already discussed with Executive chef for the necessary changes. I look forward to welcoming you back again in the near future for a better experience. With Regards, Subarna T. Residence Manager

6/10 Okay

rajon, dhaka

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with but be ready for a hip transplant
It has nice view to the valley and Himalayan mountain range and all. Nothing many other hotels of the area already offers. Its the journey to the hotel that will get u. Its so bad, at times it felt like jumping out of the car. Rooms have no heater in them. Dont forget to bring your tooth brush and toothpaste with u. Those are not complementary. Food is as good as u would expect in nepal. But then again u dont have much choise to eat out cos there is no other places arround for 2 miles of that traitorous road. The staffs and the ambience in the hotel is excelent to say the least.
Stayed 3 nights in Jan 2018
Response from ST on 30 Jan 2018
Dear Rajon, Thank you for choosing to stay with us and sharing your review on Expedia. I am pleased to know that you like the ambience of the hotel and staffs being excellent towards your service. I can feel the pain you had due to bumpy road condition and I am sure this will get better soon. Every room is equipped with air condition at Mystic and I am really sorry to hear that you did not get to use it. Dental set is available on request and there is no extra charge for it however it is not part of regular room amenities. We are on a continuous process for upgrading our food selection and with the new Executive Chef on board recently, will definitely have it ready soon. Once again thank you for your valuable feedback and I look forward to welcoming you back soon to Mystic Mountain. With Regards, Subarna T. Residence Manager

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatly exceeds expectations
Exceeded my expectations. Staff very attentive and eager to please. Location splendid, views spectacular. Love the large balconies, the very modern rooms, the wide breakfast selection, the friendliness of the restaurant staff and just the overall architecture of the place. There is also a useful list since there are about 6 levels, with gym and pool on bottom. Better information and map on area hikes would be useful. Drinks a bit pricey. Would definitely stay here again.
Stayed 3 nights in Jan 2018
Response from ST. on 29 Jan 2018
Dear Sanjay, Thank you for choosing to stay with us and spending your valuable time writing this review on Expedia. I am delighted to know that you had a great stay with us and more pleased to hear the way you addressed your overall experience as Greatly Exceeds Expectations. I would definitely share your feedback with our team and this could be a great motivation for them to maintain the service level. Your suggestion about the local map is taken into the consideration and will have it available soon. Will look into the drinks price if possible to adjust it. Thanking you once again for the great review and I look forward to welcoming you back soon to Mystic Mountain. With Regards, Subarna T. Residence Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Just ok.
I would say our stay in this hotel is just OK. The view from the hotel and from our room was excellent. No doubt about that. The staff was welcoming and friendly. Now for the CONS. The food from the restaurant was poor for the price you’re paying. The meat served (pork, mutton, and chicken) were either hard to chew, dry, tasteless, or undercooked. We were thinking, were the chefs even trained on how to cook meat? Fruits where not always fresh. The view from the restaurant is stunning, though so that made up for it. Wifi is poor to nonexistent. We asked them to fix it a couple of times and they did, but connection was still poor. Cleaning crew came into our room even though we had the DO NOT DISTURB light on. That happened a couple of times. The staff were slow to answer to your needs. We called the front desk for a couple of bottled waters and it took them close to an hour to get us some. The hot water stops running at around 8 PM. The water is only lukewarm to cold around that time, which makes it cold especially during winter. On our first night there, I took a shower at 11PM and I was shaking as I showered because I was so cold (we stayed early January). The heater was very weak. It was running and we could feel the hot air coming out of it but the heat just stayed around where the heater was blowing.... the rest of the room stayed cold during our entire stay. There was nothing they could do about that they said. The location around the hotel was blah.
Stayed 3 nights in Dec 2017
Response from ST on 29 Jan 2018
Dear Guest, Thank you for choosing to stay with us during your recent Nagarkot visit and taking your valuable time writing this review on Expedia. I am pleased to hear that you enjoy great view from your room. At the same time, I am really concern finding out your feedback towards the quality of meat item served in the restaurant, problem with connection, housekeeping staff etiquette while entering the guest room, hot water supply and room AC being ineffective. Please accept my apologies for the inconvenience you had during your stay and would like to assure you that I have taken your feedback with concern department head for immediate training and counseling. Areas with technical problem has been fixed already. Once again, thanking you for sharing the problems you faced during your stay and giving us the opportunity to get it right immediately. We look forward to welcoming you back soon to Mystic Mountain. With Regards, Subarna T. Residence Manager

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Nice View
Was good hotel comfortable bed but the only problem is the service charge and vat is quite expensive and also if we are booking the hotel from online please can you write in nepalese rupees instead of indian rupees as people might get confused.
Stayed 1 night in Jan 2018
Response from ST on 29 Jan 2018
Dear Guest, Thank you for choosing to stay with us and writing your review on Expedia. I am please to hear that you like the property with comfortable bed. I understand your concern towards service charge and VAT, unfortunately we have no control over it as a hotel operator. In terms of online booking platform, it has multiple currency option based on individual preference however I have forwarded your suggestion to our online marketing team for necessary improvements. I look forward to welcoming you back soon to Mystic Mountain. With Regards, Subarna T. Residence Manager

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from ST on 29 Jan 2018
Dear Guest, Thank you for choosing to stay with us and giving us highest rating. This gives us immense pleasure and motivates team to strive for consistent and better performance. We look forward to welcoming you back soon in the future. With regards, Subarna T. Residence Manager

10/10 Excellent

Greig, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful lifetime experience
It was a wonderful lifetime experience at Hotel Mystic Mountain. Its the best hotels in Nagarkot and wish to be there every time I visit Nepal.
Stayed 1 night in Nov 2017
Response from ST on 29 Jan 2018
Dear Greig, Thank you for choosing Mystic Mountain during your recent Nagarkot visit and posting your feedback on Expedia. I am delighted to hear that you admire the location and beauty of the hotel. What a pleasure to hear that you would love to be back here once you are back to Nepal and this really means a lot for us. Location highlight with available activities would definitely help others to find this place interesting. We all wish and for sure pretty soon, road condition will be improved. I look forward to welcoming you back soon with us. With regards, Subarna T. Residence Manager

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Amazing.
Stayed 1 night in Dec 2017
Response from ST on 29 Jan 2018
Dear Samir, Thank you for choosing to stay with us and rating us as an amazing place on Expedia. Your recommendation would definitely help us to get more exposure and I personally thank you on behalf of Mystic team. We look forward to welcoming you back at Mystic Mountain soon in the future. With Regards, Subarna T. Residence Manager .

8/10 Good

freddie, Houston

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Truly magic veiws
Excellent place and views of the mountains an unbelievable view but make sure your sheets and towels are cleaned properly ours were not and we had to have them changed.
Stayed 1 night in Dec 2017
Response from ST on 29 Jan 2018
Dear Freddie, Thank you for choosing to stay with us and writing your review on Expedia. Great to know that you like the spectacular view from the hotel. It make me sad to see your feedback about the bed sheet and towel being unchanged which is not the standard of Mystic Mountain. Our main aim is to provide great service according to international benchmark and after all the training and coaching also, we fail to get it right during your stay. I have personally taken it up with department head for corrective measurement among the team and continue training with them. I apologize for your dissatisfaction towards our breakfast food which has already been addressed with our newly joined Executive chef and I can assure you that there has been tremendous improvement. I look forward to welcoming you back soon in the future and assure you for the better experience with us. With Regards, Subarna T.

8/10 Good

Daniel, Hertfordshire,UK

Liked: Cleanliness, room comfort
Beautiful location
This hotel is set in a truly beautiful setting, in a very elevated hilltop location. The hotel is relatively new, and has some wonderful aspects about it, but... there are elements that frankly feel like it hasn’t quite ‘grown into’ its aspirations yet. The reception staff were excellent, as were the cleaning staff. But bar and restaurant staff were a mixture of good and bad though. At first glance the fixtures and fittings are stylish and stunning, however the more you look in detail, the more you see things are just not quite ‘finished’ yet. Small silly things, such as lose taps, missing mastic/trims here and there, dirty windows, that sort of thing. And more staff training is required for some of the staff - it felt a bit like the hotel opened for the first time yesterday, with some staff not really totally knowing their job yet. Frustrating really as they are all minor things that would be easy to fix and maintain, to make this a really wonderful hotel. In many ways the location overcomes the small niggles. But the owners have clearly spent a fortune developing this hotel and designing it in such a stylish way, it does seem such a shame to be let down at the final hurdle, with such silly minor things.
Stayed 1 night in Dec 2017
Response from ST. on 29 Jan 2018
Dear Daniel, Thank you for choosing to stay at Mystic Mountain during your recent Nagarkot visit and sharing your detail feedback on Expedia. I am delighted to know that you like the architect and location of the hotel long with the service provided by our front desk & house keeping team. However we were not able to meet your dining expectations from our restaurant and bar team members. This shortfall has been addressed to our team and necessary training is conducted to meet the expectations of our guest. Area that you have highlighted is taken into the consideration of immediate improvement through continuous training and coaching sessions. Thanking you once again fort the great feedback and we look forward welcoming you back in the future. With Regards, Subarna T. Residence Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't go wrong booking this hotel. 5 stars!
Amazing group of people running this hotel. Beautiful views from the suites and really clean rooms. Recommended to all!
Stayed 1 night in Dec 2017
Response from ST, Residence Manager on 29 Jan 2018
Dear Guest, Greetings of the day from Mystic Mountain. Thank you for choosing Mystic Mountain during your recent visit and sharing your review on Expedia. I am delighted to know that you love the room offering unobstructed Himalaya view. Thank you for highlighting Mystic team, yes in deed, I am really proud of my team, working together and will definitely maintain and improve the service standard. We look forward to welcoming you back soon with us. With Regards, Subarna T. Residence Manager

10/10 Excellent

AL, Sydney,Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with Himalayan views.
Hotel is very nice.The food is delicious and the staff was very nice and polite. However, the road to reach the hotel in Nagarkot from Kathmandu is absolutely terrible and broken. The hotel needs to provide airport transfer to reach there conveniently because one-way taxi costs about $3500 NPR. This hotel has some nice treks nearby but due to lack of signage and lots of stray dangerous dogs independent trekking becomes difficult which is a shame because there is nothing much to do once you are out of the hotel on the mountain. A guide or some short trekking tours, if provided by hotel will be an advantage. Rest, this hotel offers plenty of opportunities to see Himalayas and the sunrise. A must visit hotel for great hospitality and beautiful sunrise.
Stayed 4 nights in Dec 2017
Response from ST, Residence Manager on 29 Jan 2018
Dear Al, It was a great pleasure having you stayed with us and thank you indeed for choosing Mystic as well as for sharing this review on Expedia. I am delighted to know that you like the hotel, food we offer and very important for me to hear about staff being nice and polite. We all wish and for sure, soon road condition will be improved and your suggestion about airport transfer is well noted for possible arrangement. In regards with the local guide for trekking tour, we have in fact already started few activities such as bicycle on rent, regular yoga and meditation class available, and nearby hiking with a guide. Few other facilities will be added soon such as spa, sauna and steam bath. Thanking you for great review and look forward to welcoming you back with us soon in the future.