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Reviews of Sheraton Fiji Golf & Beach Resort

5 out of 5
Sheraton Fiji Golf & Beach Resort
Denarau Island South, Po Box 9081, Nadi

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 88 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Diane Carmel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Front desk/reception need training in customer service. Be careful booking tours etc through them, they tell you it’s confirmed and then there is no booking when you check. Watch out for them adding extras on your final bill and hoping you won’t notice. I was in a group who booked 3 separate rooms and they tried it on all of us. Won’t come back here. The restaurant staff, pool staff, housekeeping and maintenance all lovely and friendly. Such a shame for them to have it ruined by their representatives at the front desk.
Stayed 5 nights in Apr 2024

4/10 Poor

Jodie Leanne

Travelled with family
Disliked: Amenities, property conditions & facilities
Needs alot of repairs. Things are run down. and bthings
Stayed 6 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

MAROON, Glenhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and polite staff
Stayed 6 nights in Jan 2024

8/10 Good

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

2/10 Terrible

Praneeta

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds had bedbugs leaving me with bite marks, the exhaust in the washroom was mouldy and had foul smell every time we switched it on. The housekeeping simply washed used coffee mugs in the wash nasin and kept it back (something i saw as i was in the room). The kettle was not working, and the door to balcony was jammed. Kettle changed but then i had to tell them that the switchw as not working either. Horrible mouldy chairs in the pool area. Always short of places to sut by the pool, no kid friendly food options. On check in i requested details about marriott bonvoy benefits as i am a member, was not told about it till i came across the elite cocktail hour by the beach. Upon asking i was told its almost over and next one will ne next week so i miseed out. Requested an easly check out, was told the manager will het back anout what could be done, no one bothered to call. Every room service order had a $14 delivery charge and no good eating options for kids. Never again.
Stayed 4 nights in Apr 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service excellent but room service food was very poor - ordered pasta & burger with fries - food delivered lukewarm and the pasta and fries were ciearly microwaved I could tell by the texture. Very disappointing and unnecessary
Stayed 2 nights in Apr 2024

10/10 Excellent

Blair

Liked: Property conditions & facilities
It was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Martina Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were fantastic, couldn't do enough for you. The Grounds were manicured to perfection and the View from our Room was Amazing. Overall the Hotel is a fantastic place to stay and cant recommend it highly enough.
Stayed 4 nights in Apr 2024

8/10 Good

Achal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fire dance that was my highlight of the stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Scott Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need fans in the main reception area. Otherwise wonderful place to stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Chelsea Jane, Forest Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time staying with my family including 5 adults and 2 children. Staff were lovely. Kids club was ok but more aimed at younger children.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sean Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Hitesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
Shereton is the best resorts amongst all other resort surrounded. We have seen so many guest lived other property but end up coming to shereton for drink , swimming etc
Stayed 5 nights in Mar 2024

8/10 Good

Connie Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice clean and big room, and conveniently close to Port Denarau. Dining options very limited and expensive
Stayed 5 nights in Mar 2024

8/10 Good

Tracey, Auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy staying in this location as has both adults and childrens facilities which is great , the kids always have a fabulous time in the kids pools! However has become very expensive since our visit last year (2023) even braiding the kids hair has doubled in price. Beware the additional charges can become quite costly.
Stayed 4 nights in Mar 2024

10/10 Excellent

George Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Reneeko Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Nazima

Travelled with family, Travelled with family and small children
Checkin lineups / unfriendly checkin staff No welcome drinks or water. Extremely hot at the buffet restaurant. Pool was full of beer cans. Patrons were drinking for hours in the pool. Not using washrooms. Fijian food night was 1/10.
Stayed 2 nights in Mar 2024

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, buffet breakfast was good and dining, particularly the Wet Edge was delicious!

4/10 Poor

SHIRO

Travelled with family
Disliked: Staff & service
Slow services during breakfast and dinner. Sheraton should provide all staff with a face towel No welcome Drink …no gift necklace Will think twice before I stay here Small things make a big difference
Stayed 4 nights in Mar 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for little kids and not as busy as other resorts we saw
Stayed 7 nights in Mar 2024

10/10 Excellent

Jason Wai Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Age

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick getaway with friendly staff and great facilities. Close to some great eating spots and amazing cover from the rain.
Stayed 5 nights in Mar 2024

10/10 Excellent

Adrianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service .friendly and happy staff
Stayed 4 nights in Feb 2024

10/10 Excellent

JAMAL

Stayed 7 nights in Mar 2024

10/10 Excellent

Sue Maree

Travelled with partner
Liked: Amenities
We absolutely loved our stay , Expedia made our whole experience easy and stress free
Stayed 14 nights in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable and the friendliness was amazing
Stayed 6 nights in Mar 2024

10/10 Excellent

Manju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton resort was really beautiful and right on the beach. Spacious outdoor and communal areas. Amazng service and very helpful staff. Excellent food at tje Sheraton restaurants. Special shout out to Tatavu restaurant and the hotel who made us feel really special as it was our wedding anniversary ❤️😊
Stayed 4 nights in Mar 2024

10/10 Excellent

Tamilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful resort. Great food. Best staff ever. I feel completely spoiled
Stayed 4 nights in Mar 2024

10/10 Excellent

Vathsala Nuwanthi Senanayake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took our little Bub with us and she was treated like royalty by the staff!! Everyone is so friendly and felt so relaxed at this resort
Stayed 5 nights in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, so friendly and knowledgeable
Stayed 5 nights in Mar 2024

10/10 Excellent

Pravesh

Travelled with partner
Friendly staff, wide selection of food and great facilities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a 2 night stay at this resort, from the second I got out of the taxi until the second I left, the staff were fantastic. Everyone was so polite and friendly. The resort is fantastic, suitable for families and also a seperate pool/beach area for "adults only". I cannot fault this resort, I chose it because it's only 15-20 mins from the airport. I loved that Fiji airways has a check in desk in the airport, I checked my bags right there and got my boarding pass! I would definitely book this resort again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan Majella

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd trip to Fiji our first time staying at the Sheraton Beach and Golf Resort. 7 days of absolute enjoyment. Would highly recommend it for families with smalls children.
Stayed 7 nights in Feb 2024

10/10 Excellent

Fariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Denarau Villas was an excellent stay. The rooms were beautifully furnished. Kitchen lacked mugs and knives but otherwise was very convenient. The laundry facilities in the bathroom was an added bonus. Lush green beautiful manicured landscape. Amazing swimming pools. The staff were helpful and friendly to engage with. Loved that every day there was activities for guest such as fan weaving, wood carving, tea tasting, aqua aerobics etc. makes the holiday more enjoyable and fun when there’s activities. The only negative was the taxi/private car fares. Very expensive and never consistent in pricing. Not all taxis want to turn on meter. Trip to Nadi town in private hired car can be anywhere between $20-$30. Expensive! Same trip in a taxi with air con who had meter on was $11.30. Loved my stay with Sheraton Denarau. Already planning to go back for another holiday.
Stayed 3 nights in Feb 2024

2/10 Terrible

Vikash

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Room service staffs yell and shout in the mornings in front of room passage,security service way below Sheraton standards,HR department should get feed backs from front deck duty managers of what guest feed backs are about training staffs to improve Sheraton standards
Stayed 6 nights in Feb 2024

10/10 Excellent

Yu Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Feb 2024

10/10 Excellent

janice

Liked: Cleanliness
Beautiful
Stayed 5 nights in Dec 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2024

10/10 Excellent

Suzana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff hospitality was impeccable, resort facilities great and option to swim in pool or ocean was on another level for us as the pools are not deep enough for our liking. Dinners at resort were great and so was the buffet breakfast. We will go back again for sure, however was a lot pricier than i expected especially the excursions.
Stayed 5 nights in Feb 2024

10/10 Excellent

Parikshit

Stayed 7 nights in Feb 2024

10/10 Excellent

Ram

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, friendly staff and people
Stayed 7 nights in Feb 2024

6/10 Okay

Nicole

Stayed 7 nights in Feb 2024

8/10 Good

HANNAH CLAIRE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet is absolutely horrible, otherwise a great place to stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and secluded resort. Security around the property was top notch and made it convenient to walk around the island.
Stayed 4 nights in Feb 2024

10/10 Excellent

Trilochan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2024