2 Bedroom Apartment | Courtyard view

Reviews of Hexagon International Hotel

3 out of 5
Hexagon International Hotel
Lot 2 Martintar Road, Nadi

Reviews

6.0
Rating 10 - Excellent. 46 out of 406 reviews" "
Rating 8 - Good. 97 out of 406 reviews" "
Rating 6 - Okay. 123 out of 406 reviews" "
Rating 4 - Poor. 78 out of 406 reviews" "
Rating 2 - Terrible. 62 out of 406 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gemah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here close to everything and ice bar is just a few steps from our hotel, whine down after a long flight. Bbq is just across the street. Price of room is value for money and we will definitely come back here.
Stayed 1 night in Feb 2024
Response from Vinaka on 24 Mar 2024
Bula,Thank you for the positive feed back and we hope to see you again

4/10 Poor

Shelly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Pravin

Disliked: Staff & service, property conditions & facilities
This place is miserable. Dirty,moulds, this place stinks, aircon does not work,paid for breakfast. They said it’s closed. Told them that I paid.they checked and come and gave some bread and coffee. Mosquitoes in restaurants, could not even sit and have breakfast shocking, this place should not be allowed to operate.people can get sick staying at this place. Stay away from this place.
Stayed 1 night in Dec 2023

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hexagon Hotel in Nadi, Fiji
The Hexagon Hotel in Nadi, Fiji, provided a delightful stay with its friendly staff and comfortable accommodations. Overall, a pleasant option for those seeking a convenient and welcoming stay in Fiji.
Stayed 1 night in Dec 2023
Response from Mereoni on 17 Jan 2024
Bula Vinaka and thanks for taking the time to respond .hope to see you again

2/10 Terrible

Dalveer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Do not take this hotel very dirty room
Stayed 1 night in Dec 2023

4/10 Poor

Anir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place needs serious cleaning and maintenance. You will only get 1 towel, 1 bath mat and 1 roll of toilet paper for a 2 night stay.

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities
Due to power outages by the cyclone, I booked the hotel as i have previously stayed here and had no issues. 1. The check in Staff was clearly incompetent. It took him over 30 mins to check the guests before me. 2. He was also rude and racist from his behaviour. There was no apology for the wait. His attitude also changed between serving the forgein guests and myself. I had arrived at 1030pm wearing just a shorts and t-shirt carrying powercables and chargers as all i needed to do was charge my devices to be able to join 3. Demanded i pay a 50fjd deposit otherwise he would not issue keys despite my booking showing the deposit amount as 30fjd which i did try to show him but unsuccessful. 4. The room given was very dirty and had blood in the cistern and mould in the bathroom. (Attached photos for evidence on trip advisor). 5. New Room spelt musty/sweaty and so I asked the night porter to supply some air freshener or moping detergent to remove the smell to which he initially replied very rudely that he can't smell anything and then later that they have no cleaning products available. 6. The hotel rooms need Maintainance esp the deluxe poolside rooms which they advertise as premium rooms. Broken power sockets. Stained walls etc. The hotel pre covid used to be an excellent choice however it has been allowed to be rundown and the staff having no customer care skills. Whilst waiting for checkin, several calls were made to request for bath towels/toiletries.

6/10 Okay

Rakib

Travelled with partner
The property is not in good condition as there were broken doors
Stayed 3 nights in Nov 2023

8/10 Good

Silia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2023

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Wasn't exactly what we expected. We checked in late. When we arrived, the room was not ready. We had wait for an extra 30minutes. Apart from that the rooms were not as decent as we expected. Water pressure was low, pool was murky and dirty. Staff were friendly though. Vinaka, Hexagon
Stayed 2 nights in Oct 2023

2/10 Terrible

Dorah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was worst, the room in general was terrible for that expensive price....i wil never booked throuh you and the hotel ever again! Worst service room condition and furniture...very disappointed
Stayed 1 night in Oct 2023

2/10 Terrible

Ronesh

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not ready , checkin took one hour. Room was so dirty. Room not serviced.
Stayed 1 night in Oct 2023

10/10 Excellent

aliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 11 nights in Oct 2023

8/10 Good

NEOMAI

Stayed 2 nights in Oct 2023

10/10 Excellent

Raj

Stayed 5 nights in Oct 2023

2/10 Terrible

Anna

Stayed 2 nights in Sep 2023

4/10 Poor

Pritika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the room at all, however the staff were friendly
Stayed 1 night in Oct 2023
Response from Customer Service Team on 18 Oct 2023
Bula PritikaWe are sorry that you didn't like the room. We do have our renovations planned for early next year for some room categories.

6/10 Okay

Fred

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Customer Service Team on 18 Oct 2023
Bula FredThank you for your rating.

4/10 Poor

Shalini

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately we found that the pictures did not reflect the condition of the room. We would rate the condition of the room 1 or 2 stars at most. It was not what we expected at all. Other than the room not looking good or clean, the staff were wonderful and very helpful.
Stayed 3 nights in Sep 2023
Response from Customer Service Team on 18 Oct 2023
Bula ShaliniWe are sorry that our rooms did not meet your expectations. We will be working on renovations early next year.

4/10 Poor

Rajeshwari

Travelled with family
Disliked: Property conditions & facilities
There was a long wait during the checkin and as soon as we were escorted to our room, we found out the room was dirty. We were asked to wait outside for 10 minutes. We were 3 people , only 2 towels was in the room. 2 bottles of shampoo and conditioner available. 2 cups and 2 glasses. Upon checkin we were given remote controls of the walesi box and AC but they didn’t explain how we could operate the tv with a tv remote. We stayed over for one night and needless to say checkout was also long wait
Stayed 1 night in Sep 2023
Response from Customer Service Team on 18 Oct 2023
Bula RajeshwariThank you for taking time out to give your feedback. We are sorry that we didn't meet your expectations.

6/10 Okay

Ronesh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Rooms are quite old
Stayed 1 night in Sep 2023
Response from Customer Service Team on 18 Oct 2023
Bula RoneshThank you for your feedback. Renovations for some room categories are planned for early next year.

2/10 Terrible

Are

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Public Amenties. Health hazard.poor maintenenace. Staff make too much noise at night.
Stayed 2 nights in Jul 2023
Response from Customer Service Team on 18 Oct 2023
Bula AreThank you for your feedback. Not so sure what you mean by Public Amenities. The noise you referring to is from house-guests who returned from the nightclubs.

8/10 Good

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Well and centrally located close to shopping and restaurants. Quiet and free of traffic noise. Very comfortable.
Stayed 3 nights in Sep 2023
Response from Customer Service Team on 18 Oct 2023
Bula LisaThank you for your comments.

4/10 Poor

Keshwan

Travelled with family and small children
Disliked: Amenities
Very poor service at reception. It took half an hour to check in and had to pay a bond. Cash only
Stayed 1 night in Sep 2023

6/10 Okay

Sunema

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is suitable for those on a budget. The facilities was a bit old but location was good as it was near the supermarket.
Stayed 3 nights in Aug 2023

6/10 Okay

Nele Semu

Disliked: Property conditions & facilities
Value for money. Close to shops and othrt important amenities
Stayed 3 nights in Aug 2023

4/10 Poor

Warda

Travelled with family
Disliked: Amenities
Baggage cart are damaged with nail sticking out No beakfast since Chef didn’t show up TV non functional
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Worse hotel I’ve ever been to, very old and run down, no airport transfer, no wifi, dirty, pool water cloudy and looks unsafe. Lasted 10 minutes and left.
Stayed 1 night in Aug 2023

4/10 Poor

Mella Senita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was only one person on the desk, was very slow, only one person before me and took ages. Then a man, comes around the side of the desk and the receptionist dealt with him on the side while doing the person in front of me. Gave us a remote for the aircon, staff tried to work it, said they would come back with a new remote and didn’t come back, we were satisfied with the fan. We had a knife for a spoon for our tea/coffee. The next morning when going to reception to order a taxi, the receptionist was not very welcoming, basically ordered our taxi and didn’t say anything, no direction of where I should wait or what to look out for. The security was great, helpful.
Stayed 1 night in Aug 2023

2/10 Terrible

Shakeel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this property 5 years ago - it was really great at that time! But this time we got a room that had fridge not working, tv not working, toilet light not working. We asked for another room - but the air conditioner was leaking! The tv was not working, The shower and toilet was filthy! my wife said - never again! PLEASE GET THESE BASIC THINGS FIXED - OTHERWISE YOU WILL LOSE ALL FUTURE CLIENTS - BECAUSE THEY WILL NOT RETURN! i WAS SO SORRY TO HAVE BOOKED THIS PLACE FOR US - so please listen to my advise. it is not too late to make hexagon the way it once used to be! Good luck
Stayed 1 night in Aug 2023

4/10 Poor

Ritesh Rishi

Business traveller
Disliked: Cleanliness, property conditions & facilities
I paid $356.38 USD for 2 days for an apartment with 2 rooms. I got dirty plates and cracked cups, very dirty floor, only 1 full towel for 2 people, cockroaches all about, no room service to clean up, fan switches broken, bad smell inside the apartment, water heater with dirty blackened interior so I could not even make a decent cup of tea. I was on a business trip and after business I had to buy insect killers and air fresheners to maintain mu stay. I also did not enjoy my seemingly continental breakfast where I got 2 pieces toast bread, 2 pieces pineapples, 1 banana, 2 eggs sunny side up with a small tub of butter. After the first day I did not bother to stay for breakfast the next day. It was certainly not a good experience at all for an odd $800 FJD. The only good review I can give is for the staff who returned my rings which I left in the apartment. Upon calling the reception they managed to locate and I had it collected.
Stayed 2 nights in Aug 2023

4/10 Poor

Kantvarn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was so poorly serviced and even the rubbish was not taken out. Hot and cold water taps were on the opposite sides so had cold showers until we complained and the fitter explained that.
Stayed 5 nights in Aug 2023

2/10 Terrible

Vijay, Auckland

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we were allocated didn’t come with towels, toilet paper and was disgusting. I won’t be staying here again.
Stayed 1 night in Jul 2023

6/10 Okay

Asenaca

Travelled with family
Disliked: Cleanliness
average
Stayed 1 night in Jul 2023

4/10 Poor

MASANAMI

Travelled with family
Disliked: Staff & service
When checked in at the hotel reception, a room was not ready yet. As a result, it took 40 minutes to check in. ☹️
Stayed 2 nights in Jul 2023

4/10 Poor

Peter James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos of rooms as seen on the screen in the lobby bore no resemblance to our ground floor room where we stayed two nights. The floor had not been cleaned well, the bathroom was very narrow with a shower that faced the door and sprayed you and the floor. A large person would not have been able to slide in beside the door into the shower. Fresh towels were hard to obtain, the bed had sheets and a tattered cotton blanket in the cupboard. The bedhead had fallen off its nail and hung crooked. All fixtures were old and not maintained.Restaurant? Better to go shopping area around the corner. BUT the staff were really nice.
Stayed 1 night in Jul 2023

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2023

4/10 Poor

Amirdha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is going down hill
Stayed 2 nights in Jul 2023

6/10 Okay

Ken

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff friendly. Room was very basic but clean enough. The hotel is in a slightly dodgy area after hours but not intimidatingly so.
Stayed 1 night in Jun 2023

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, rooms and pool. Facilities not working. Tap had poor pressure . Dirty cups. TV no sound. Floors sticky . Need I go on. Do not stay there .
Stayed 7 nights in Jun 2023

2/10 Terrible

Kenneth

Business traveller
Disliked: Staff & service, property conditions & facilities
The door loock was old and coming off the door, furniture was old broken table, the curtains didnt close, the tv did not have a signal, the bar was only open at night on friday. Horrible place
Stayed 2 nights in Jun 2023

4/10 Poor

Irshad

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Way too noisy at nights Food options very limited even with continental Too much mosquitoes No towels No toilet paper have to keep running for these No tv services for 3 continuous days Doors windows toilets shower not close to any pictures online booking contents
Stayed 3 nights in Jun 2023

4/10 Poor

Lesleigh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The price is not appropriate to quality of property- leaking shower, mould on doors and wood rot. Staff are very friendly but would not stay again at that price.
Stayed 2 nights in Jun 2023

6/10 Okay

Fred

Liked: Staff & service
Disliked: Property conditions & facilities
Like: Helpful staff (Marion front desk), easy to walk to places. Unique: Location. Didn't Like: Old beds and Manchesters.
Stayed 8 nights in Jun 2023

6/10 Okay

Allister

Travelled with partner
Disliked: Staff & service, property conditions & facilities
45 minutes waiting to check in. No wifi available. Jug barely functioning. Room lighting poor with limited natural light without anyone walking past peering into your life. Shower alcove leaked all over the bathroom that didn’t have a floor drain. Hot and cold taps opposite side to convention. Bathroom sink cold tap leaking unless tightened to 15 foot pounds of torque.
Stayed 1 night in May 2023

4/10 Poor

Chuck

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not worth paying more than $50/night. Got an apartment with two rooms. The whole place smelt of nasty cigarette smoke. The fridge smelt so bad I almost vomited. Only one AC unit worked in one room. I felt like I would get a disease by staying in the room too long, or for sure bed bugs. Stay away unless you are in a horrid pinch. Didn’t see a single person eating on site either. Staff were nice, but that’s it.
Stayed 1 night in May 2023

2/10 Terrible

Leanne

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The place is dirty and smells. There were mice droppings on our bedroom window sills. One of the showers didn’t work. No chairs to sit around the pool. We hope we don’t get sick from sleeping at this dirty place.
Stayed 1 night in May 2023

10/10 Excellent

Sulita Domo

Stayed 2 nights in May 2023

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located next to Jet Point that has all the options of a good cafe, Foods options (Chinese, Korean, Indian, Italian, Hot Bread Bakery) and main roads for buses and taxis. It is located in the busy nightlife scene with bars and clubs if you fancy. It is affordable, well secured, private/quiet with a team of friendly staff who are always eager to help. Yes, it needs some upgrade in comparison to other new establishments but all in all my stay was pleasant as it served the purpose. Upon requesting my checkout was extended as i had a later flight. I will most likely use this as a first option anytime I am in Nadi. Vinaka Team Hexagon.
Stayed 3 nights in Apr 2023
Response from Katarina Tawake on 3 May 2023
Dear ReginaldThank you for your feedback.We are happy that we met your expectations and have taken note of your comments.We look forward to seeing you.Regards

2/10 Terrible

Viliti

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible rooms
Stayed 1 night in Apr 2023
Response from Katarina Tawake on 3 May 2023
Dear VilitiWe are sorry that your expectations were not met during your stay. We do apologize for any inconvenience caused.Regards