The Hotel at first did not have any information about the guest checking in on the scheduled date, so confirmation went for a toss, I had to follow up for the same as the stay was for our Consultant travelling to Mumbai from another location. This hotel was chosen since the location was convenient for commute. The staff also made several follow up with the guests inspite of intimating the hotel staff that my company will make the payment and as per their requirement, the room rental was paid off before the guest checked in. But still the hassle until it was clarified couple of times.