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Reviews of Taj Lands End

5 out of 5
Taj Lands End
Byramji Jeejeebhoy Road, Bandstand, Bandra West, Mumbai, Maharashtra

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1000 reviews" "
Rating 8 - Good. 195 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kalpesh, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious hotel. Best views from 14th floor. Huge selection of wines and spirits.
Stayed 2 nights in Apr 2024
Response from Moncrief Aviet on 16 Apr 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Good

Manohar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Furniture repairs are not done well so expensive furniture looks dated or damaged. Service is excellent as is dining and spa.
Stayed 6 nights in Apr 2024
Response from Moncrief Aviet on 16 Apr 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Terrible

Gajendran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from Moncrief Aviet on 2 Apr 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

4/10 Poor

Sumanta

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My recent stay at Taj Lands End, Mumbai, left much to be desired, particularly in terms of dining experience at their Vista restaurant. For example, some of the main dishes were left at the end of the table, and we had to help ourselves; desserts were served without clearing the mains’ dishes; desserts were served without spoons; for breakfast while, some guests were given extra attention others were not attended even after repeated requests, we were given a table with previous guests used glasses and had to request 3 different people for water even after highlighting our child is thirsty, etc. Despite efforts made by the management to address concerns raised during our stay (such as having to wait for hours after arrival within the designated check-out time for our two interconnected rooms), the service quality at Vista Restaurant remained poor. The menu choices were limited and uninspiring, and the overall dining experience fell short of the standards we have come to expect from Taj properties. Even my young daughter expressed dissatisfaction with the food, making meal arrangements outside the hotel necessary throughout our stay. Additionally, the hotel failed to address the issue of clearing food trays from the corridors outside the rooms promptly (the food stayed in the corridors for over 12 hours on some occasions, and we showed the director of rooms those pictures). It smelled bad often in the corridors.
Stayed 3 nights in Mar 2024
Response from Moncrief Aviet on 2 Apr 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Dnyansheel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all in all hotel experience if I sum it up in short
Stayed 1 night in Mar 2024
Response from Moncrief Aviet on 31 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

bhavna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj does hospitality like no other brand. Fantastic staff, great food and breakfast. Great location for access to airport, Khar, Bandra, and south Bombay. We loved our stay and will certainly return. The building is a tad dated, but everything else is spectacular.
Stayed 6 nights in Mar 2024
Response from Moncrief Aviet on 29 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Terrible

Kamaljit

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I got food poisoning at the restaurant on the second night. They also charge you extra for a child over 12 when you get there instead of fixing the issue
Stayed 6 nights in Mar 2024
Response from Moncrief Aviet on 29 Mar 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Raksha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Mar 2024
Response from Moncrief Aviet on 29 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Manju, Dunstable

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Moncrief Aviet on 28 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

MANISH

Liked: Property conditions & facilities
Amezing view
Stayed 1 night in Mar 2024
Response from Moncrief Aviet on 26 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

6/10 Okay

Abhinav

Liked: Amenities
Normally I stay in other hotels, have stayed in this hotel for first time. Didn’t had good experience.
Stayed 3 nights in Mar 2024
Response from Moncrief Aviet on 25 Mar 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Good

Ranjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a luxurious experience with a superb location, courteous ground staff, comfortable beds, stunning rooms and bathrooms, excellent toiletries, and an amazing breakfast. However, there are some not so good things. The in-room service is slow and occasionally unresponsive, with frequent issues of calls going unanswered. The food, although expensive, is often of poor taste and quality. And despite providing feedback to the manager, there seemed to be no significant action taken to address concerns. Additionally, as a gold Expedia member, there was no upgrade or special offer provided.
Stayed 1 night in Mar 2024
Response from Moncrief Aviet on 25 Mar 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with lovely staff who are always there to help with anything especially the housekeeping who were efficient with keeping everything fully replenished. Our housekeeper Kajal was great and went above and beyond. The buffet breakfast had a great variety and could also order a la carte items such as Eggs Benedict and French toast on request. The hotel lobby was also a standout for us and was nice to chill after a long day exploring with a drink in the lobby bar and enjoy the live music.
Stayed 4 nights in Feb 2024
Response from Moncrief Aviet on 18 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay last month, thanks in large part to the incredible hospitality provided by Devesh. His skillful concoction of cocktails added an extra layer of delight to our experience. Huge thanks to him for making our time truly memorable!
Stayed 5 nights in Feb 2024
Response from Taj Lands End Mumbai on 16 Mar 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean and nice ocean view
Stayed 2 nights in Mar 2024
Response from Taj Lands End Mumbai on 14 Mar 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai l,

8/10 Good

Ruchi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satbir at the concierge desk and Shailesh the driver were brilliant
Stayed 3 nights in Mar 2024
Response from Taj Lands End Mumbai on 14 Mar 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Vineet, Surrey

Stayed 4 nights in Mar 2024
Response from Taj Lands End Mumbai on 14 Mar 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

RAJENDER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.
Stayed 1 night in Mar 2024
Response from Taj Lands End Mumbai on 14 Mar 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Karan, redmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 2 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the flagship hotel for the Taj for a reason, it is amazing.
Stayed 4 nights in Feb 2024
Response from Taj Lands End Mumbai on 27 Feb 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Asmita, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, efficient and accommodating staff at Vista for breakfast. Had a very pleasant stay!
Stayed 5 nights in Feb 2024
Response from Taj Lands End Mumbai on 27 Feb 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Priti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A brilliant, welcoming hotel. The service was exceptional. From reception all the way to housekeeping, everyone was proactive and wanted to make our stay comfortable and easy. Will definitely be going back!
Stayed 7 nights in Feb 2024
Response from Moncrief Aviet on 23 Feb 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Raoul

Great!
Stayed 6 nights in Feb 2024
Response from Moncrief Aviet on 23 Feb 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Vivek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very attentive staff. The hotel has very good food option.
Stayed 2 nights in Feb 2024
Response from Taj Lands End Mumbai on 26 Feb 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

8/10 Good

Shankar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is unbeatable - easy access to the airport, Worli Sea Link, Linking Road shopping and restaurants, and more. Service is first class. The rooms seemed a little dated though - time for an upgrade! Also, we paid for a club room, and nobody explained the amneties that we could have used - the club room, workout area, and more. We also didn’t need to airport pickup, but the staff was pretty uncooperative about giving us the flexibility to use that service to go somewhere other than the airport.
Stayed 2 nights in Jan 2024
Response from Taj Lands End Mumbai on 7 Feb 2024
Dear Guest Greetings from Taj Lands End, Mumbai! Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

6/10 Okay

Alexandra

Stayed 2 nights in Jan 2024
Response from Taj Lands End Mumbai on 7 Feb 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Akil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 11 nights in Jan 2024
Response from Moncrief Aviet on 1 Feb 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Nilam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Found staff to be very friendly
Stayed 2 nights in Jan 2024
Response from Moncrief Aviet on 30 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sandhya

Stayed 7 nights in Jan 2024
Response from Moncrief Aviet on 21 Mar 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property location wise. Beautiful view of the ocean. Helpful and polite staff. Would highly recommend.
Stayed 3 nights in Jan 2024
Response from Moncrief Aviet on 27 Jan 2024
Dear Ms. Sonia,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Adarsh

Liked: Cleanliness, staff & service, property conditions & facilities
Really good and comfortable stay
Stayed 1 night in Jan 2024
Response from Moncrief Aviet on 27 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

krupa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taj Lands End Mumbai on 22 Jan 2024
Dear Guest, Greetings from Taj Lands End, Mumbai! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

8/10 Good

Maha

Liked: Cleanliness, staff & service, property conditions & facilities
Great but not for light sleepers
The hotel location is very central. The hotel is a very busy hotel. The hotel is very clean and elegant. The check in took a long time, the lobby was freezing they had strong air conditioning from the ceiling, I had to wait outside until my checkin process was complete. Room service was great, bed and pillows good. BUT if you’re a light sleeper this is not your hotel. I can hear everything from every corner the next door room and the corridor and the stomping of feet on the top floor, there was also a lot of parties going on in the rooms. Other than the poor sound proofing, this hotel is great.
Stayed 1 night in Jan 2024
Response from Taj Lands End Mumbai on 20 Jan 2024
Dear Guest Greetings from Taj Lands End, Mumbai! Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief Aviet General Manager - Taj Lands End, Mumbai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were well taken care by HK staff Archana & co. Great breakfast
Stayed 3 nights in Jan 2024
Response from Moncrief Aviet on 17 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Moncrief Aviet on 12 Jan 2024
Dear Mr. Karan, Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Moncrief Aviet on 8 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
An almost Taj experience
Overall good experience. Quality of rooms and service just not at the level of five star or what would be expected of Taj hotels.
Stayed 4 nights in Dec 2023
Response from Moncrief Aviet on 8 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Manoj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jan 2024
Response from Moncrief Aviet on 8 Jan 2024
Dear Mr. Manoj, Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Had a fantastic stay at the Taj Lands End. The staff was extremely good from the time of check-in to check-out. Our children enjoyed feeding the rabbits and playing in the gardens. We all had a very good time
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 8 Jan 2024
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet in the rooms and really friendly and attentive staff.
Stayed 12 nights in Dec 2023
Response from Moncrief Aviet on 8 Jan 2024
Dear Mr. Sanjay,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Terrible

Sapna

Stayed 10 nights in Dec 2023
Response from Moncrief Aviet on 8 Jan 2024
Dear Ms. Sapna, Greetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

2/10 Terrible

Jagdish

Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 4 Jan 2024
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Samina

Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 1 Jan 2024
Dear Ms. Samina, Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Kunal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj properties and service is excellent. This one is a favorite of mine. We visited at Christmas time. The lobby was festive with a huge tree and a gingerbread house. There were holiday lights everywhere, wonderful music. Of course the bag piper topped it all off. Stay here!
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 30 Dec 2023
Dear Mr. Kunal, Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Andrea, GLENDORA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Moncrief Aviet on 25 Dec 2023
Dear Ms. Andrea,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

4/10 Poor

Mona

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Moncrief Aviet on 22 Dec 2023
Dear GuestGreetings from Taj Lands End, Mumbai!Thank you so much for your feedback received by us further to your stay at Taj Lands End, Mumbai. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Lands End, Mumbai. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Devanshi utkarsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Moncrief Aviet on 20 Dec 2023
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 20 Dec 2023
Dear Guest,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

GAUTAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. A bit difficult to get public transport though. Great property, a classic old school 5star hotel checks all the right boxes. Nothing lacking. Great staff and overall well maintained. Appreciated the lighting levels in the bathroom. Did not appreciate the backwash in the wc after a flush...
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 13 Dec 2023
Dear Mr. Gautam,Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai

10/10 Excellent

Sudhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Moncrief Aviet on 11 Dec 2023
Dear Mr. Sudhir, Greetings from Taj Lands End, Mumbai!Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards,Moncrief AvietGeneral Manager - Taj Lands End, Mumbai