Ratings based on 935 Verified Reviews

4.5 out of 5
85% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 16/08/2019
This is a unique Art Nouveau hotel in the centre of Moscow and is worth the stay for this alone. You couldn’t ask for a more perfect location across the street from the Bolshoi and a stone’s throw from Red Square and the Kremlin. It’s also on the metro and multiple bus lines. If you’re feeling lazy, there is always a taxi waiting outside. We had a lovely stay in Room 3333 which has a good view, is quiet and spacious. The staff are extremely friendly and couldn’t be more helpful. The rooms are very clean and turndown service is an old fashioned and welcome touch. You absolutely need to include breakfast with your room as it is in the most gorgeous Art Nouveau ballroom with a harpist and silver service. We had breakfast all 5 mornings and never got tired of the wide array of choices that include a salmon and caviar blini station, free flowing sparkling wine and lovely local fresh jams, honey, cream and breads as well as the usual five star breakfast buffet items. I highly recommend a stay in this gem of an historic hotel in the heart of Moscow!
5 out of 5
by A verified traveller

Posted 08/08/2019
Great location, helpful staff, historic building , great neighborhood to walk and shop in, many great restaurants
5 out of 5
by A verified traveller from Winnetka IL

Posted 05/08/2019
We loved Hotel Metropol. GREAT LOCATION. The hotel is within walking distance to all sights, basically next door to The Red Square. Our room was a bit outdated , but very clean . So, it didn't bother us. Breakfast is great, there is a lady that played the harp. The room is beautiful. The breakfast was tasty and anything you could desire. Great selection of breads. The best part of the Hotel Metropol is the great staff, very helpful. If we came back to Moscow , we will stay here again!
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 31/07/2019
5 out of 5
by A verified traveller

Posted 26/07/2019
Perfect location and charming building. Workers are kind and always ready to help and/or assist. Moscow... a place to visit!
5 out of 5
by A verified traveller

Posted 22/07/2019
great location and unique & historical bldg staff looks like professional, almost everything is good
5 out of 5
by A verified traveller from OKC, OK

Posted 20/07/2019
Quick check-in. Very helpful staff. Excellent location and property with breakfast buffet with incredible selection.
5 out of 5
by A verified traveller

Posted 08/07/2019
Amazing locality, historic property, memorable experience.
5 out of 5
by A verified traveller

Posted 29/06/2019
Excellent location, very close to Red Square. Very close to metro stops, and many restaurants nearby.
5 out of 5
by A verified traveller

Posted 24/06/2019
Great service and very convenient location! Amazing breakfast buffet with caviar and champagne