Deluxe Room, 1 King Bed with Whirlpool, Non Smoking

Reviews of Comfort Inn Sunnyvale - Silicon Valley

2.5 out of 5
Comfort Inn Sunnyvale - Silicon Valley
940 W Weddell Dr, Sunnyvale, CA

Reviews

7.8

Good

Rating 10 - Excellent. 184 out of 532 reviews" "
Rating 8 - Good. 181 out of 532 reviews" "
Rating 6 - Okay. 86 out of 532 reviews" "
Rating 4 - Poor. 52 out of 532 reviews" "
Rating 2 - Terrible. 29 out of 532 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff
Stayed 3 nights in Mar 2024
Response from Premal Parikh General Manager on 11 Mar 2024
Dear Willie,Thank you very much for giving your stay at the Comfort Inn Sunnyvale a PERFECT SCORE!  Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Roxzana Robertson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Comfort Inn was excellent. The hotel was clean, quiet, there was ample parking and the staff were friendly. It was very close to many places I wanted to go.
Stayed 3 nights in Jan 2024
Response from Premal Parikh General Manager on 16 Feb 2024
Dear Roxzana,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale. We're thrilled to hear you enjoyed your stay. Cleanliness, tranquility, ample parking, and friendly staff are our priorities. We're delighted our location met your needs. We look forward to welcoming you back soon!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Marcela

Everything was great
Stayed 2 nights in Jan 2024
Response from Comfort Inn North Hollywood Management on 2 Feb 2024
Dear Marcela,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn & Suites North Hollywood. We would love to host you again on your next visit to Comfort Inn & Suites North Hollywood. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Comfort Inn North Hollywood Management

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to go to a game
Stayed 3 nights in Jan 2024
Response from Premal Parikh General Manager on 31 Jan 2024
Dear Michael,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 5 nights in Dec 2023
Response from Premal Parikh General Manager on 3 Jan 2024
Dear Lino,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but hot shower,clean bed hot breakfast
Stayed 1 night in Dec 2023
Response from Premal Parikh General Manager on 12 Dec 2023
Dear Guest,Thank you for sharing your feedback about your recent stay.  We're glad to hear that you had a positive experience with a hot shower, a clean bed, and a hot breakfast.  Providing a comfortable and convenient stay is our priority, and we appreciate your recognition of these aspects.If there's anything specific you enjoyed or if there are ways we can make your next stay even better, please feel free to let us know.  We value your feedback and look forward to welcoming you back in the future.Thank You,Premal ParikhGeneral Manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Premal Parikh General Manager on 19 Oct 2023
Dear William,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Comfort Inn Sunnyvale.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and accommodating.
Stayed 1 night in Oct 2023
Response from Premal Parikh General Manager on 17 Oct 2023
Dear Veronica,Thank you for the PERFECT SCORE review and detailed feedback about your stay!  Your kind words directed towards our hard-working staff are much appreciated, and your feedback shall be communicated to them, undoubtedly brightening their day. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, property conditions & facilities
I won't go back and need 12 nights next week
I booked on line one hour prior to arrival and asked for a quiet upstairs room if available. I get the first floor across hall from elevator equipment room. Stupid noisy and after having asked the guy for a quiet room. He said only one available. Probably at my price because hotel looked very empty. The Room was a bit aged and needs some upkeep.
Stayed 1 night in Sep 2023
Response from Premal Parikh General Manager on 29 Sept 2023
Dear Craig,We apologize for any inconvenience during your recent stay. We'll make sure to address the noise issue and consider your request for a quieter room in the future. Our team strives to provide the best experience for our guests, and your feedback helps us improve. Please give us another chance on your upcoming stay, and we'll do our best to meet your expectations.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price in this area
The beds and pillows were comfortable, the room was quiet, blackout curtains worked perfectly, shower was perfect
Stayed 5 nights in Sep 2023
Response from Premal Parikh General Manager on 28 Sept 2023
Dear Debra,Thank you so much for the PERFECT SCORE review and detailed feedback about your stay!  I am so glad you had a comfortable stay in our clean rooms. It's great to hear you found our place quiet and peaceful during your stay. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale, soon.Thank You,Premal ParikhGeneral Manager

6/10 Okay

Charles, San Jose

Travelled with family
Rooms are very small, bathroom extremely small and shower is about 3’X3’. Breakfast was decent.
Stayed 1 night in Sep 2023
Response from Premal Parikh General Manager on 26 Sept 2023
Dear Charles,Thank you for the detailed feedback about your stay at Comfort Inn Sunnyvale. We appreciate your comments about our breakfast. We understand that our room sizes and bathroom dimensions may not meet everyone's expectations, and we apologize if this caused any inconvenience. If you choose to stay with us again, please feel free to inquire about room options that might better suit your preferences. We hope to have the opportunity to host you in the future and provide an even more enjoyable stay.Thank You,Premal ParikhGeneral Manager

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is not very good. Zoom calls are impossible.
Stayed 2 nights in Aug 2023
Response from Premal Parikh General Manager on 12 Sept 2023
Dear William, Thank you for your review. We deeply apologize for the issues with connectivity during your stay.  We hope you will stay with us again soon next time you visit Sunnyvale for a more positive experience. Thank You, Premal Parikh General Manager

2/10 Terrible

Alvaro

Stayed 1 night in Sep 2023
Response from Premal Parikh General Manager on 3 Oct 2023
Dear Alvaro,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for staying at Comfort Inn Sunnyvale.Sincerely,Premal ParikhGeneral Manager

4/10 Poor

Donna

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
I hated the weed smell everywhere on the property. I thought this hotel was a non smoking facility! Very disappointed with this problem!!
Stayed 3 nights in Sep 2023
Response from Premal Parikh General Manager on 6 Sept 2023
Dear Donna, Thank you for taking the time to rate our hotel. Your stay at Comfort Inn Sunnyvale didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure that our guests have a good time.  However this time, it appears that something was overlooked. We hope to provide a more positive experience on your next trip to the area.  Sincerely, Premal Parikh General Manager

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
o
Stayed 2 nights in Aug 2023
Response from Premal Parikh General Manager on 17 Aug 2023
Dear William,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

thomas

Stayed 1 night in Aug 2023
Response from Premal Parikh General Manager on 17 Aug 2023
Dear Thomas,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area is not too welcoming. Is not customer oriented by the people that serves.
Stayed 2 nights in Aug 2023
Response from Premal Parikh General Manager on 16 Aug 2023
Dear Sergio,Thank you for sharing your thoughts about our breakfast area. We appreciate your feedback and apologize for any inconvenience you experienced during your visit. We take your comments seriously and will address the issue with our staff to ensure a more welcoming and customer-oriented atmosphere. Your feedback helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Samantha, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken Beer bottles in Parking Lot where cars had to avoid.
Stayed 1 night in Aug 2023
Response from Premal Parikh General Manager on 16 Aug 2023
Dear Samantha,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the broken beer bottles in the parking lot. Our team will address this issue promptly to ensure a safe and clean environment for all our guests. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for a more pleasant stay in the future.Thank You,Premal ParikhGeneral Manager

8/10 Good

Maryknoll

Stayed 1 night in Aug 2023
Response from Premal Parikh General Manager on 29 Aug 2023
Dear Maryknoll,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale.Thank You,Premal ParikhGeneral Manager

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and spacious. Nice to have vending machines for snacks and drinks. Older property, but overall is good.
Stayed 1 night in Jul 2023
Response from Premal Parikh General Manager on 7 Aug 2023
Dear Melissa,Thank you for your kind review! We're delighted that you enjoyed our spacious rooms and convenient vending machines. We take pride in providing a comfortable experience for all our guests. While our property may have some history, we work hard to ensure it is well-maintained and up to modern standards. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Premal Parikh General Manager on 4 Aug 2023
Dear Wendy,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023
Response from Premal Parikh General Manager on 23 Aug 2023
Dear Rebecca,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

6/10 Okay

Jamarr

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Premal Parikh General Manager on 3 Aug 2023
Dear Jamarr,Thank you for rating your stay at  Comfort Inn Sunnyvale.  We are glad to learn that your stay at our Sunnyvale Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more detail about your experience so we can continue to improve our product and service.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Priscila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations:)
Stayed 1 night in Jul 2023
Response from Premal Parikh General Manager on 3 Aug 2023
Dear Priscila,Thank you for a Perfect Score Rating on your stay at Comfort Inn Sunnyvale.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Sunnyvale.Thank You,Premal ParikhGeneral Manager

8/10 Good

Brittany

Stayed 2 nights in Jul 2023
Response from Premal Parikh General Manager on 22 Aug 2023
Dear Brittany,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Riley

Stayed 3 nights in Jul 2023
Response from Premal Parikh General Manager on 3 Aug 2023
Dear Riley,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accommodating staff! Would definitely stay again!
Stayed 4 nights in Jun 2023
Response from Premal Parikh General Manager on 4 July 2023
Dear Janine,WOW! Thank you for the PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale. I am glad that you were impressed by our hotel and had a great time staying with us here in Sunnyvale. We offer the best accommodations at the lowest rates in town. It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Sunnyvale. Until then, Take Care!Thank You,Premal ParikhGeneral Manager

6/10 Okay

BECKY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Checkin went flawlessly. The hotel is just older and it’s very noisy. You hear everything going on but the morning breakfast was wonderful.
Stayed 1 night in Jun 2023
Response from Premal Parikh General Manager on 14 June 2023
Dear BECKY,Thank you for your review and feedback. We're glad to hear that your check-in process went smoothly and that you enjoyed our breakfast. We apologize for any inconvenience caused by noise during your stay. As an older hotel, we understand that soundproofing can be a challenge, but we'll certainly take your comments into consideration as we work on improving the overall guest experience. If there's anything else we can do to make your future stays more enjoyable, please let us know. We hope to have the opportunity to welcome you back soon.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Jermaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Premal Parikh General Manager on 15 June 2023
Dear Jermaine,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

6/10 Okay

Girard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was there two nights over a three day weekend on a mini-vacation with my girlfriend, and we did not travel with any children. The property was clean and the staff was nice. No complaints on those items. We did notice that there were not enough tables for the number of people at the breakfast area. I noticed the staff filled up a cafe latte machine with new beans and used their bare hands to smooth out the level of new beans... and they ran out of eggs for about 10 minutes, so the breakfast was fair. Pool was undergoing renovations, which was disappointing. Gym/Fitness room appeared nice although we just looked and did not use it. Bottom line, it was a clean, quiet place to sleep while in town going to several events.
Stayed 2 nights in May 2023
Response from Premal Parikh General Manager on 1 June 2023
Dear Girard,Thank you for the detailed feedback about your stay at Comfort Inn Sunnyvale.  It makes us so happy to know that you loved our well-maintained and clean hotel during your stay. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We consider your suggestions about the breakfast table and will surely plan it for the convenience of our guests. It's great to hear that you found our place quiet and peaceful during your stay. We hope you will give us another chance to provide you with a better experience.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Jatin Vitthalbhai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean. Everything worked as it should. Just a nice stay! Good job
Stayed 2 nights in May 2023
Response from Premal Parikh General Manager on 26 May 2023
Dear Jatin,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!.   Thank You,Premal ParikhGeneral Manager

8/10 Good

Wai Shan

Liked: Cleanliness, staff & service, amenities
The room is relatively small. Restroom and the shower space is so small.
Stayed 1 night in May 2023
Response from Premal Parikh General Manager on 17 May 2023
Dear Wai Shan,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Comfort Inn Sunnyvale. Thank You,Premal ParikhGeneral Manager

8/10 Good

Charity

Liked: Cleanliness, amenities, property conditions & facilities
Calm and quiet
Stayed 7 nights in Apr 2023
Response from Premal Parikh General Manager on 3 May 2023
Dear Charity,Thank you for the positive review of your stay at Comfort Inn Sunnyvale. I'm delighted you enjoyed a quiet environment and we were able to make your stay comfortable and relaxing.  We would love to host you again next time your travels bring you back to Sunnyvale. Thank You,Premal ParikhGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice but the worker in the breakfast room was not friendly. My husband said, “Good Morning” twice and she didn’t respond nor smile. The doors from the back parking lot to the rooms did not lock at night.
Stayed 3 nights in Mar 2023
Response from Premal Parikh General Manager on 10 Apr 2023
Dear Guest,Thank you for your insightful feedback and for staying with us again. I'm really sorry to hear that you've had a less than stellar experience with our customer service team. We pride ourselves on providing the best possible service; however, we are sorry we missed the mark this time. I'll ensure your feedback is passed on to the team members so they can better their performance in future interactions. We would love to host you again on your next visit to Sunnyvale and provide a more positive experience. Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
My stay was a pleasant experience for a one night stay. It was quiet. I always take drinks and snacks with us, so the small fridge that was provided was nice too have. Clean accommodations. Lots of parking spaces. They did provide breakfast but we ate somewhere else. Quick check-in and check-out.
Stayed 1 night in Mar 2023
Response from Premal Parikh General Manager on 31 Mar 2023
Dear Lupe,HIGH FIVE! Thank you for your GREAT FEEDBACK and PERFECT SCORE REVIEW of your stay at Comfort Inn Sunnyvale.  It is awesome to learn that you enjoyed the quiet ambiance Comfort Inn Sunnyvale provides. Our entire team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We are glad to see that your experience checking in was smooth and effortless. We look forward to hosting you again in the future. Thank you for staying with us! Thank You,Premal ParikhGeneral Manager

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Premal Parikh General Manager on 28 Mar 2023
Dear Raul,Thank you so much!  Knowing that you enjoyed your time with us surely makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Sunnyvale. Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Ralph

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Mar 2023
Response from Comfort Inn Sunnyvale Management on 14 Mar 2023
Dear Ralph,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Akshay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good hotel. You know what to expect and you'll get that.
Response from Comfort Inn Sunnyvale Management on 3 Jan 2023
Dear Akshay,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled to learn that you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Sunnyvale.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again! Thank You,Premal ParikhGeneral Manager

6/10 Okay

Lara

Travelled with family
Liked: Amenities
Decent, affordable rooms. Breakfast included most days consisted of fresh waffles, eggs, sausage. Had to switch rooms because heating unit made noise like something was stuck and blowing around inside, then got the same room again on next trip with problem not fixed. National Clarion Rewards system got hacked, and a scammer called phishing for my complete credit card number. This was obviously their system, because the scammer had information only available to hotel system. Be careful if someone contacts you from the “billing department”.
Response from Comfort Inn Sunnyvale Management on 2 Jan 2023
Dear Lara,Thanks for taking the time to provide us with your valuable feedback!  We are glad you enjoyed your stay at our affordable property.  We are happy to see that you enjoyed our complimentary breakfast.  We apologize for the inconvenience caused due to the noisy heater. We value your feedback and will fix this as soon as possible.  It would be very helpful to us if you could contact us and provide more context on the issue you faced with the scammer. We want to inform you that our guest's safety is our top priority. This is not the kind of experience we want our guests to have. We will investigate the issue with our team and ensure this does not happen again.I hope you choose us again when you return to Sunnyvale; we would be glad to host you! Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Edward

Stayed 2 nights in Dec 2022
Response from Premal Parikh General Manager on 7 Nov 2023
Dear Edward,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Comfort Inn Sunnyvale. We would love to host you again on your next visit to Comfort Inn Sunnyvale. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities
The staff was friendly. The breakfast was good. Only bad part was my door kept getting jammed.
Response from Bob P, Owner on 8 Dec 2022
Dear Perry,You MADE OUR DAY! Thank you so much for taking the time to leave us A PERFECT 5-STAR REVIEW of your recent stay at Comfort Inn Sunnyvale.  Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.Your recommendation is highly appreciated. Thanks again for choosing to stay with us!Thank You,Premal ParikhGeneral Manager

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small
It was smaller than expected. Felt like everything was cramped together.
Stayed 3 nights in Nov 2022
Response from Thank You, Premal Parikh General Manager on 1 Dec 2022
Dear John,We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Jennie

Stayed 3 nights in Nov 2022

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was great, staff was great, and we are a 2 mile drive from levi stadium. The rooms are a little small but we were comfortable.
Stayed 1 night in Nov 2022
Response from Premal Parikh, General Manager on 16 Nov 2022
Dear Anthony,Thank you so much for leaving a Perfect Score Review for your stay at Comfort Inn Sunnyvale. We look forward to hosting you again in the future. Thank you for staying with us!Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Layla, Oroville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A second off the main road but a nice, quiet area. The staff was super friendly. Room was clean and neat. Coffee, microwave and fridge in room. Also, enjoyed the free breakfast in the morning.
Response from Premal Parikh ,General Manager on 11 Nov 2022
Dear Layla,Thank you so much for taking the time to tell us about your experience at Comfort Inn Sunnyvale. We look forward to hosting you again soon for another enriching stay on your next trip to Sunnyvale.Thank You,Premal ParikhGeneral Manager

8/10 Good

Wendy, Vancouver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great price.
Stayed 2 nights in Oct 2022
Response from General Manager on 26 Oct 2022
Dear Wendy,We appreciate the time you took to leave such a wonderful review of your experience staying with us. I hope you choose us again on your next vacation to Sunnyvale.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy we picked this hotel!
Great place to stay! Used Uber to get around. One review complained about parking. Only one night did I see any 18 wheelers parked in the lot, and there were still plenty of places to park, if needed. Breakfast was hot and delicious. Swapped between having blueberry or strawberry waffles. Room was clean. Sometimes you could hear people walking because the floor is not on a cement slab, but definitely not an issue. Would stay here again!
Stayed 3 nights in Oct 2022
Response from Premal Parikh, General Manager on 20 Oct 2022
Dear Scott,Thank you so much for taking the time to leave us an All-star review is an honor for us when our guests are delighted with our hospitality. We can't wait to host you again at Comfort Inn Sunnyvale soon.Thank You,Premal ParikhGeneral Manager

6/10 Okay

Sahvanna

Travelled with family
Disliked: Cleanliness, room comfort
Shower was clogged and microwave was dirty. Bed and pillows were very uncomfortable. The breakfast was Amazing, had lots of options.
Stayed 2 nights in Oct 2022
Response from Premal Parikh,General Manager on 19 Oct 2022
Dear Sahvanna,Thank you for taking the time to write feedback for our business.We hope you will give us another chance to provide you with a better experience.Thank You,Premal ParikhGeneral Manager

10/10 Excellent

Richard

Stayed 1 night in Oct 2022
Response from Premal Parikh,General Manager on 19 Oct 2022
Dear Richard,Thank you very much for giving your stay at the Comfort Inn Sunnyvale a PERFECT SCORE!  We can't wait to have you back for another pleasant stay with us on your next visit to the Sunnyvale area. Until then, take care!Thank You,Premal ParikhGeneral Manager

8/10 Good

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best housekeeping I've seen in years.
Best housekeeping of any hotel I've stayed at in years. This is more like what service should be. Check-in was quick and easy with a free room upgrade - housekeeping serviced the room every day - fresh towels, soaps, etc. Internet was fairly easy to get into and FAST - above 80Mbps up and down. You do have to log in daily, but login is easy. The carpets did have some stains and the halls sometimes smelled of cigarettes and pot, but it was not a continuous smell.
Stayed 5 nights in Oct 2022
Response from Bob P, Owner on 11 Oct 2022
Dear Walter,Thank you for your insightful feedback and for staying with us again.  It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Sunnyvale.Regards,Bob P, Owner