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Reviews of SeaGarden Beach Resort - All Inclusive

3.5 out of 5
SeaGarden Beach Resort - All Inclusive
8 Kent Avenue, Montego Bay, Saint James

Reviews

7.4

Good

Rating 10 - Excellent. 691 out of 2050 reviews" "
Rating 8 - Good. 593 out of 2050 reviews" "
Rating 6 - Okay. 351 out of 2050 reviews" "
Rating 4 - Poor. 197 out of 2050 reviews" "
Rating 2 - Terrible. 218 out of 2050 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Princess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Delroy was so nice checking in everyday to make sure we were referred to the right people for excursions and enjoyment. The staff in the dinning area was was exceptional! They were all nice but Malcolm was very nice the entire stay. I will definitely stay at this resort again for a quick trip to JA again. It is walking distance from a lot of shops and night life. I loved it !
Stayed 3 nights in Apr 2024

2/10 Terrible

Fabylove

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience when i got there i checked in open the door room was horrible i paid for ocean view got a garden view. My room got flooded, poor housekeeping, lifeless pellow harrassement from people outside everyday, rude staff, same food for breakfast, lunch, dinner. No entertainment. I requested my refund they keept telling me to call expedia. Still waiting for my refund. Will never recommended to anyone.

10/10 Excellent

Kieratasha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a awesome experience even though it was 2 days it was 2 wonderful and well relaxed days, the scenery was beautifully, the garden, the environment was clean and splendid, the beach was great and beautiful, the food was magnificent, the sunset frm the beach is breath taking, the staff was so so wonderful and friendly we enjoyed it to the max and sure will be visiting again, it was home away from home, thanks for an experienced ill never forget.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanford

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing food and great staff!
Stayed 4 nights in Apr 2024

10/10 Excellent

elisha, jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff. Oroville was really helpful. I also enjoyed the hotel and dining options. I felt safe as a solo traveler. The only thing I didn't like was the tv channels did not work.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hawa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property served the purpose of our vacation, which was to tour Jamaica and enjoy the "local" vibe. This is not a luxury resort. They have very basic amenities, but it worked for us as we spend most of our time on excursions. The beach was beautiful and we enjoyed the ambience; the music and activities were great! My son enjoyed snorkeling and kayaking. The food was authentic Jamaican cuisine and was very delicious. However, they need more variety to accommodate their guest. They served the same meals every day in the main dining hall. We also ate at the Italian restaurant once and did not enjoy it. We would like to thank all of the staff for their hard work in ensuring that we had a wonderful stay!
Stayed 7 nights in Apr 2024

4/10 Poor

Erica

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Olease

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews are mixed but to me this place was very nice , the food and drinks were good. They could make them a little stronger but they were good. * no early check in , meaning you can check your bags and go to the pool or eat but can’t get a room until 3. I personally blame Expedia since my flight and hotel was a package deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Jeannie, Victorville

Liked: Cleanliness
Disliked: Staff & service
It’s worth what you pay!
Stayed 1 night in Apr 2024

8/10 Good

Kashema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall.
Stayed 2 nights in Apr 2024

6/10 Okay

Averial

Travelled with family
Liked: Amenities
Disliked: Staff & service
As there were no towels in the room ,We waited nearly half an hour after requesting them, i ended up going to reception to collect them myself.
Stayed 2 nights in Apr 2024

8/10 Good

Davia

Travelled with partner
A good location if you plan on doing activities along the hip strip
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the food, the people from front desk to waiters and housekeepers at this resort. The entertainment was awesome. Not sure what the name of the band was on 15 April but the singer was phenomenal!!! Shout out to Country for making us unknowingly enter a dance contest!!! Uuuugggh!!
Stayed 3 nights in Apr 2024

8/10 Good

Kimberly

Stayed 4 nights in Apr 2024

8/10 Good

Jenise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property. The beach is beautiful and the food was delicious. Was expecting a liitle more to the rooms but nonetheless it was ok. What

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was outdated and not well kept. Dont stay here.
Stayed 1 night in Apr 2024

8/10 Good

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location in Montego Bay with private beach access.
Stayed 1 night in Apr 2024

6/10 Okay

Aishia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
It was nice. I just wish the food was better and and I suggested smart tvs
Stayed 7 nights in Apr 2024

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location here! Five minutes from the airport and beautiful sea views. Staff were very friendly and helpful and the grounds are beautiful. Old world charm and elegance in the dining and entry way. Great show on Saturday night poolside. Overall loved our stay here and would return in a heartbeat!
Stayed 1 night in Mar 2024

6/10 Okay

Romina

Liked: Staff & service
The hotels is outdated and poorly maintained. No bedding quilt just covers on the bed. We had to request a quilt / blanket upon arrival. The second day the housekeeper took the couple of towels we were provided and never replaced them. Shampo, shower wash, etc were not replaced either. We requested all these item when going back to the room and to our surprise they took nearly an hour to be delivered. This hotel advised six restaurants! Not all of them are fully operating and we hardly were able to make one reservation to one of them. This so an all inclusive hotel and we were limited on the amount of things we could order, honestly ridiculous. Additionally, you need a card to get towels at their own private beach. Front desk never give us one or even inform us about it. On the bright side, some of the stuff was nice and helpful.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of the other reviews about the food quality, wifi and towel issues I was somewhat hesitant at what to expect. The food and service was excellent. I enjoyed the food every day and looked forward to it, unlike at other higher rated resorts I've been to. If you love authentic Jamaican food you'll be happy. They don't make the jerk chicken super spicy like how I know it to be. But it's seasoned well, and they provide lots of hot sauce for those who want more spice. There were other reviews claiming the Italian restaurant was the best...a lie dem a tell. It was the most bland food there and my only disappointment. Wifi worked with no issues. Clean room and fresh towels daily. The private beach is a short walk across the street and breath taking. The glass boat tour was great. Bars and services wonderful with friendly helpful staff. I wìll definitely go back first chance I get. Loved it and didn't want to leave!!!
Stayed 6 nights in Apr 2024

10/10 Excellent

Naira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful employees with great customer service.Our waiter Clayton was awesome!!!Very welcoming atmosphere.Resort is very clean and beach is beautiful .This was my first time visiting Jamaica , but definitely not last .We was 7 days there and enjoyed every moment.Can’t wait to go back .
Stayed 7 nights in Apr 2024

10/10 Excellent

Dwight Kirkpatrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing time, the staff was knowledgeable, attentive and professional.
Stayed 2 nights in Apr 2024

4/10 Poor

Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very disappointed in the resort. There was the buffet and 1 restaurant. The buffet was often low on food and repetitive serving the same food.The beach was nice and the food at beach was ok. All the other all inclusive resorts we have been to had alot going on at resort...pool activites and many different restaurants....pretty disappointing.. I would like some type of refund...we didnt get what we paid for.
Stayed 7 nights in Mar 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent value for money. The food and drink were fine, but, perhaps a bit limited in options and repetitive. Also, when the hotel was busiest at weekends and public holidays, stuff ran out quite quickly and replenishments were not quick, which created queues. Overall though, an excellent stay, and I would certainly go back, but not for 10 days.
Stayed 10 nights in Mar 2024

8/10 Good

Suzanne Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for the price. The beach area was wonderful, with two coves and plenty of chairs. We enjoyed the grill and drinks at the beach cafe. The buffet food wasn't for us, but other people seem to enjoy. The pool bar was enjoyable and the pool snack cafe in the evening offered a good grilled cheese, wrap and ice cream, among other things. Though the chef seemed stressed and they should have two people and open up earlier. Overall we would stay here again. Great value for the money, walking distance to the Hip Strip and very close to the airport.
Stayed 6 nights in Mar 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Check in is supposed to be 3:00 pm but didn’t get to the room till after 4pm
Stayed 3 nights in Apr 2024

10/10 Excellent

Terra

Travelled with family
Liked: Staff & service, amenities
It was a great stay. Would definitely stay there again.
Stayed 5 nights in Apr 2024

6/10 Okay

Frank, Glen Burnie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Internet inconsistent service. Lunch and dinner buffet terrible. Choices limited and repeated for lunch and dinner. Guest services rude and failed to provide accurate info
Stayed 8 nights in Apr 2024

2/10 Terrible

Arqile

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk unprofessional, rude. We have booked a standard room and at 3:00PM as told went to pick up the keys. The safe on this room was broken. The response was that they are in construction. Understandable and requested room with working safe. We were told to wait and after awhile we were escorted to an other room to find out that there were no safe as well. Already was 5:30. We went to the beach and returned later allowing then to sort this out. Came back and we were escorted to an other room, full size bed, terrible smell and no hot water. After long trip and long way we were Exhausted and to avoid additional delay we kept the room keeping balcony door all time open to avoid the fool odor. Slept tight due to bed size and mini pillows. In addition, the main dining room was OK staff and service although limited food options however the beach bar service were terrible. The lady on the drinks side of the bar was extremely rude. She need retraining on costumer care. Very, very rude. Dates of our stay 4/3, 4/4, 4/5, 4/6 - never returning and never recommending. Disappointed completely and waste of money and vacation time.
Stayed 4 nights in Apr 2024

8/10 Good

John, Northridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, food, service close to the beach. Didn’t like the noise from the airport and the Kent street. The building is poorly isolated sound proof
Stayed 6 nights in Apr 2024

2/10 Terrible

Daniela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was horrible, stained curtains, old lumpy pillows, no outlets to charge our devices, lamps with no bulbs, toilet stuck behind the sink with almost no room to move- it was the worst room we have ever stayed at in all of our travels
Stayed 1 night in Apr 2024

8/10 Good

Anke

Liked: Cleanliness, property conditions & facilities
The SeaGarden Beach resort is a charming hotel with authentic Jamaican flair. The entire stuff is native Jamaican. Inwould like to mention the bell boy, Richie, who had been very helpful and friendly all the time. Smiling at pu and staying patient with no matter issue you approached him. The beach of the hotel is beautiful No high waves and clear ocean water. There is a more quiet section and one with daily music entertainment if you are up or open to it. I will come back for sure! I stayed with my son who also still speaks about the ocean and all you can explore around Montego Bay (nature wise). Anke with Luke
Stayed 11 nights in Mar 2024

6/10 Okay

Marlene Janice

Travelled with family
Liked: Cleanliness
Needs full mirrors in the rooms. Lighting in rhe bathroom is poor
Stayed 6 nights in Apr 2024

6/10 Okay

DORA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very few pleasant workers…most just seemed overwhelmed and didn’t want to be bothered 😕
Stayed 5 nights in Mar 2024

10/10 Excellent

Nekeisha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely local Jamaican hotel. I reserved upon a recommendation and was pleasantly pleased with the stay. Excellent customer service, tasty, local Jamaican food and a good variety, mix of dishes. I stayed with two Jamaicans and they were also impressed with the food as locals. A v.good all inclusive hotel and well worth the reasonable cost. The entertainment was fantastic also. Saturday night first week of April 24' the culture group performed folk tales, songs, and displayed the history of Jamaica's dialect, music and people in a great, enjoyable and well-welcomed manner. I would come to this hotel again if in Mo Bay for the weekend or a couple of days. The only negatives was there was no long, full body mirror in the hotel room. There were 3 guests in our room but only 2 items such as bottles of water and towels were provided daily; with 3 guests they should provide 3 items. Last negative was the ocean view room at rhe entrance of the hotel was noisy at night on Friday and Saturday. Locals played extremely loud, booming music at night or early morning around 1am which disturbs rest and night time periods.
Stayed 2 nights in Apr 2024

8/10 Good

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seagarden is a quaint property that is clean and comfortable. It is not fancy or upscale, but well kept. The rooms are all different, with different amenities. Be specific when booking or by email in advance and they will do their best. Plush amenities were lacking, like extra blankets etc. but the front desk was usually able to accomodate requests. Rooms near the pool tend to hear more noise in the evening from the entertainment and disco. The beach is beautiful and has many areas to relax both in sand or on patio that lead to the water. Food is excellent in all dining areas, especially liked the beach bar and food. We paid extra for dinner in the Chatham restaurant and it was worth the money. The drinks and wine were great. The nightly entertainment varied and was always fun. The nightclub is on the smaller side for those who plan to dance. The tour desk staff was very helpful with bookings and questions. I would stay here again.
Stayed 7 nights in Mar 2024

8/10 Good

Kara

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was very nice and kind. The food was hit or miss! The downside was we only got one wash rag the entire six days we were there! Luckily I brought my own but everytime we ask house keeping for some they either said they didn’t have any or they would bring us some and never did. Also hide anything sweet in your room because we had mini ants in our room from having candy sitting out on the dresser and had to have house keeping come and spray our room.
Stayed 5 nights in Mar 2024

8/10 Good

Melisa

Travelled with family
I love the pool, the beach and the jerk pit. The rooms are just Ok and the food is just ok.
Stayed 1 night in Apr 2024

6/10 Okay

lmark, Bethesda

Travelled with family
Liked: Cleanliness, staff & service
Beach area was nice with beach bar and decent food.
Stayed 1 night in Apr 2024

8/10 Good

Rosalyn Mary Ann Nikel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 9 nights in Mar 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment, comfort, food
Stayed 2 nights in Mar 2024

10/10 Excellent

tahir

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beware of the hustlers on the street they want to sell you everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Allan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is full of charm. The gardens and buildings were beautifully maintained and clean. Water sports and beach were very accessible. We had a wonderful stay.
Stayed 7 nights in Mar 2024

6/10 Okay

Kacy

Travelled with partner
Liked: Staff & service
all I can say it was good for the price, however it made no sense that we could not get a reservation at ANY restaurant for our 3 day stay. I also did not like the fact the beach closes ridiculously early.
Stayed 2 nights in Mar 2024

2/10 Terrible

Latusha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos posted on this site are all fake or at least 10 years old. No water pressure. Toilets had trouble flushing. Front desk staff were rude and should be retrained. I was given a dirty room with plaster coming off the crown moldings, dirty tub, and dirty toilet. I called the front desk and was moved to a cleaner part of the resort. Bugs crawling all over the room. All the bad reviews are correct. Wouldn't recommend this place to a dog to stay.
Stayed 4 nights in Mar 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
Anything comparable to picture the place is so ugly and dirty
Stayed 4 nights in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that inside looked deferent them all other hotels making it look like a retro look. We loved it
Stayed 3 nights in Mar 2024

2/10 Terrible

Christine D

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024