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Reviews of Hampton Inn Mitchell

2.5 out of 5
Hampton Inn Mitchell
1920 Highland Way, Mitchell, SD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 211 reviews" "
Rating 8 - Good. 49 out of 211 reviews" "
Rating 6 - Okay. 6 out of 211 reviews" "
Rating 4 - Poor. 6 out of 211 reviews" "
Rating 2 - Terrible. 1 out of 211 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanine

Stayed 1 night in Apr 2023

10/10 Excellent

JANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable. The breakfasts were great and had many choices. I would choose this hotel again.
Stayed 3 nights in Apr 2023

4/10 Poor

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet, comfortable and within walking distance to dining.
Stayed 1 night in Feb 2023

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Darrell, Green Bay

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. She was “on top of it.”
Stayed 1 night in Jan 2023

4/10 Poor

Erin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Got charged twice for the same room, hotel was not helpful. Spent 3 hours trying to get my card refunded. Still fighting to get refunded.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and homey
In town for a college basketball game. Location is great, walked to Ruby Tuesday for dinner and Starbucks is less than a mile down the road! Great beds and large rooms. Will always choose this hotel when we’re in Mitchell!
Stayed 1 night in Feb 2022

10/10 Excellent

Charlene

Stayed 1 night in Jan 2022

10/10 Excellent

Norman, adairsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Organized! Room clean
Stayed 1 night in Jan 2022

10/10 Excellent

Maria, SURREY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto, very clean!
Stayed 1 night in Jan 2022

10/10 Excellent

Melissa, Geddes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was noisy by the interstate.
Stayed 1 night in Jan 2022

6/10 Okay

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I is unlikely that I will ever stay here again. Unfortunately our room window faced Interstate 90 and it was so noisy it sounded like we had a room on an airport runway. Everything else was good but that noise level is a game changer.
Stayed 1 night in Dec 2021

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay.
Room and bathroom were very clean. Our pets were welcomed with a small bag with dog treats and clean-up bag inside. Convenient dog potty area with receptacle for clean-up bags.
Stayed 1 night in Dec 2021

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all of the staff
Stayed 2 nights in Dec 2021

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Hotel pool was out of order, which made for very unhappy children and parents after a long days ride.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Candace

Liked: Cleanliness, staff & service, room comfort
Good place to stay
bathtub was painted over and peeling. Otherwise everything was fine.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel, stayed there before, will again thank you
Stayed 2 nights in Mar 2021

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice clean rooms and nice bathroom
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and located near everything. Staff was incredible
Stayed 1 night in Feb 2021

10/10 Excellent

Emily

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. Great pool and gym. Hot breakfast.
Stayed 1 night in Jan 2021

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness made us feel way more comfortable during pandemic
Stayed 1 night in Dec 2020

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Always a great place to stay . I would say best of Mitchell by far. Friendly staff is amazing. Sanitized rooms. Close to everything we need and very accessible to the interstate.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quick stay. Very clean. Great amenities. Comfortable. Easy in and out.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel!
Very clean room, nicely stocked snack bar area to purchase late night snacks. Breakfast was well stocked and very clean. Friendly staff. Room was just the right temperature and the pillows and mattresses were extremely clean and comfortable! Can't wait to stay here again in 2 weeks!
Stayed 1 night in Feb 2020

4/10 Poor

Michael

Business traveller
Sleepless night
The noise on the highway side was unbearable. The first floor noise was insane - ice machine right across from the room was one of the loudest ice machines on the planet apparently. When they started setting up for breakfast they banged on walls that could probably be heard all the way to Texas. I will never stay there again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Everyone was so friendly and accommodating. We needed to stay an extra day due to weather and were happy to do so. My car was even stuck in the lot and an employee dug me out ! Breakfast was good and a very convenient location
Stayed 2 nights in Jan 2020

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dependable choice
Clean and comfortable, friendly staff, better than average breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the individual care we received at the front desk. It made our stay very enjoyable.
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
The reservation was made under one name and the room was paid for by another person. They refused to provide a receipt with the name of the person who paid. He cannot be reimbursed without a receipt with his name. Extremely poor customer service.
Stayed 1 night in Jun 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Breakfast was good.
Stayed 1 night in Apr 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip.
Nice place to stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindness personified.
As usual, very accommodating to our family of 4 and our two boston terriers. In fact, the entire staff made such a fuss of our dogs, offering treats and rubs, our very nervous dogs were completely comfortable.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great rooms. Clean. Very comfortable. Staff extremely friendly. Breakfast bar tasty.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beds were horrible. And were charged for a room that we didn't even have.
Stayed 1 night in Feb 2019