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Reviews of Hampton Inn by Hilton Toronto-Mississauga West

2.5 out of 5
Hampton Inn by Hilton Toronto-Mississauga West
2085 North Sheridan Way, Mississauga, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 518 out of 1016 reviews" "
Rating 8 - Good. 311 out of 1016 reviews" "
Rating 6 - Okay. 85 out of 1016 reviews" "
Rating 4 - Poor. 43 out of 1016 reviews" "
Rating 2 - Terrible. 59 out of 1016 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

A. Babak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and organized
Stayed 1 night in Mar 2024

8/10 Good

Chibuzor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the jacuzzi in the room
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivan, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sinan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i've been using this hotel for several years (starting 2018 until the time of this review in 2024, and may continue to use) when travelling to Toronto. it's been consistently good. friendly staff, and clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Margo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff made it a terrific stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Anneliese

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Hector

Travelled with family and small children
Staff and service were outstanding.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly professional staff. Excellent breakfast options: fresh, and a wide variety of choices. We loved our stay. My only complaint, and it's a minor one, is that the bed was quite soft and a bit noisy when you moved around.
Stayed 2 nights in Mar 2024

8/10 Good

Kimmy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was lovely and clean. Breakfast had lots of selection.
Stayed 1 night in Mar 2024

6/10 Okay

Hassan

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night but it was conveniently located to family living in the city. Lots of free parking. Our late arrival was efficiently looked after by the front desk. Our king bedroom was very clean with a kitchenette. Our bed was bit soft and pillows could be upgraded. The breakfast attendant was very friendly and there was a good variety of items to choose from. We will definitely use this Hampton hotel again!
Stayed 1 night in Mar 2024

10/10 Excellent

Dahlia, Bowmanville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the front desk staff were friendly, accommodating and professional.
Stayed 3 nights in Mar 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean rooms. Nice staff.
Stayed 1 night in Mar 2024

4/10 Poor

Pauline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old building that smells like all the rooms used to be smoking rooms, the AC doesn’t work properly and you can’t open a window to let fresh air in as all the windows are sealed units. You really can’t breathe. Also, the cutlery is dreadful and actually hurts your mouth to use: spoons hold no liquid and forks break upon use. Zero recycling which is equally sad. Food & service great, but you can eat anything properly due to terrible’eco’ cheap cutlery.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gautam

Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my thirth time going there and everything is always good and staff is always very friendly and helpful
Stayed 3 nights in Feb 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Janice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

2/10 Terrible

Sharon

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for a night and it was great. We didn’t utilize any of the services like the pool or breakfast, but our room was very clean and spacious. The lady who checked us out was delightful. However the man who checked us in at night gave us a bit of a hard time. When we inquired about the safety deposit, he told us it was $100, however we were definitely being charged over $100. He kept saying it was the system who was doing that but that’s not a very valid excuse… why tell us it’s $100 for the deposit but the system is charging us more? He got defensive and raised his voice and wasn’t giving us a clear answer. Aside from our interaction with him, our stay was good.
Stayed 1 night in Feb 2024

4/10 Poor

Irfan

Travelled with family
Poor service. Poor temp control in room. Front desk charged me twice for security deposit.
Stayed 3 nights in Feb 2024

6/10 Okay

Mustafa

Travelled with family and small children
Disliked: Property conditions & facilities
Clean and good but a little bit old , needs renovation
Stayed 1 night in Feb 2024

6/10 Okay

Robert, newburyport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

10/10 Excellent

Antoine

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
All O.K. Great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Rajat

Stayed 1 night in Feb 2024

10/10 Excellent

Brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with everything, but cannit comnent much in the outside ss we really did nit dee very much. Raining etc.
Stayed 1 night in Feb 2024

8/10 Good

Vannarath

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jan 2024

8/10 Good

virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT FRONT DESK PERSONNEL. VERY HELPFUL. COURTEOUS.FRIENDLY.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher, Etobicoke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. A recently refurbished reception area is a great improvement and makes for a comfortable area to recline and meet with guests.
Stayed 1 night in Jan 2024

10/10 Excellent

ANDREW

Stayed 8 nights in Jan 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Очень приветливый персонал. Удивило что в моем номере кроме всего прочего были большой холодильник с морозильной камерой, кухонная мойка и варочная поверхность. Это приятная неожиданность, на фото в интернете этого не было.
Stayed 2 nights in Jan 2024
Response from Priya Dogra on 30 Jan 2024
Warm regards, on behalf of Hampton Inn Toronto Mississauga West, we extend our warmest gratitude for taking the time to share your positive experience with us. Your kind words about your stay bring immense joy to us.We're thrilled to have met your expectations, and your feedback serves as a testament to our dedication to providing exceptional guest experiences. We look forward to welcoming you back for another wonderful stay in the near future.Thank you once again for choosing us.

10/10 Excellent

ASHLEY

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and conveniently right off the highway
Stayed 1 night in Jan 2024
Response from Priya Dogra on 30 Jan 2024
Warm regards, on behalf of Hampton Inn Toronto Mississauga West, we extend our warmest gratitude for taking the time to share your positive experience with us. Your kind words about your stay bring immense joy to us.We're thrilled to have met your expectations, and your feedback serves as a testament to our dedication to providing exceptional guest experiences. We look forward to welcoming you back for another wonderful stay in the near future.Thank you once again for choosing us.

8/10 Good

Rushell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Priya Dogra on 30 Jan 2024
Thank you for your positive rating of your recent stay at Hampton Inn Toronto Mississauga West. We're delighted to hear that you had a great experience with us. Our team works hard to ensure our guests have a memorable stay, and it's rewarding to know we met your expectations. We would love to hear more about what you enjoyed most during your visit.We sincerely appreciate your support and look forward to the opportunity to welcome you back. If there are any particular aspects you'd like to share or if there's anything we can improve, please feel free to let us know.Thank you for choosing Hampton Inn. We hope to see you again soon!

10/10 Excellent

Jose Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay.
Stayed 1 night in Jan 2024
Response from Priya Dogra on 30 Jan 2024
Warm regards, on behalf of Hampton Inn Toronto Mississauga West, we extend our warmest gratitude for taking the time to share your positive experience with us. Your kind words about your stay bring immense joy to us.We're thrilled to have met your expectations, and your feedback serves as a testament to our dedication to providing exceptional guest experiences. We look forward to welcoming you back for another wonderful stay in the near future.Thank you once again for choosing us.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Donna, ASTORVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to late arrival i was allowed a noon checkout which was most appreciated. Nice room, though bed and pillows werent the standard i had hoped for. Fantastic breakfast, friendly staff.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really liked the stay, the room could use a refresh though. Especially the bathroom.
Stayed 1 night in Jan 2024

8/10 Good

Alie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good ❤
Stayed 1 night in Jan 2024

2/10 Terrible

jui

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Aqsa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Andree Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was comfortable and had enough electrical outlets and USB ports to charge our electronics. The The bathroom needs updating and the fan was not working. Choices for breakfast were very good and everything was fresh and delicious. The staff are friendly and very attentive.
Stayed 1 night in Jan 2024

8/10 Good

Belinda, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Polite customer service. Excellent free breakfast.very clean.free coffee and hot choco in the lobby.
Stayed 1 night in Jan 2024

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities
None of it was good
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to GO train, staff very friendly and helpful, great price
Stayed 1 night in Dec 2023

8/10 Good

Najib

Stayed 1 night in Dec 2023
Response from Priya Dogra on 30 Jan 2024
Thank you for your positive rating of your recent stay at Hampton Inn Toronto Mississauga West. We're delighted to hear that you had a great experience with us. Our team works hard to ensure our guests have a memorable stay, and it's rewarding to know we met your expectations. We would love to hear more about what you enjoyed most during your visit.We sincerely appreciate your support and look forward to the opportunity to welcome you back. If there are any particular aspects you'd like to share or if there's anything we can improve, please feel free to let us know.Thank you for choosing Hampton Inn. We hope to see you again soon!

10/10 Excellent

Alina

Stayed 1 night in Dec 2023