Breakfast, lunch and dinner served

Reviews of DoubleTree by Hilton Hotel Minsk

5 out of 5
DoubleTree by Hilton Hotel Minsk
9 Pobediteley Avenue, Minsk

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 342 reviews" "
Rating 8 - Good. 53 out of 342 reviews" "
Rating 6 - Okay. 12 out of 342 reviews" "
Rating 4 - Poor. 2 out of 342 reviews" "
Rating 2 - Terrible. 10 out of 342 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdalla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Feb 2024

2/10 Terrible

hakan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Mohdammed

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sergei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Minsk, always meets all my expectations. Great choice of different room types
Stayed 2 nights in Aug 2023

10/10 Excellent

Olga

Stayed 2 nights in Jul 2023

6/10 Okay

Mikalai

Travelled with group
Stayed 1 night in Apr 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Andrzej

Stayed 1 night in Apr 2023

10/10 Excellent

Andrzej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice, clean, fresh hotel, with very good location, very good breakfast, nice sky bar, and a comfortable room. Only strange issue - hot water in the bathroom is not a problem, but making water cold in a bahroom is very problematic - and I meet this problem second time in this hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Ingus

Stayed 1 night in Dec 2022

8/10 Good

Imran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. First class treatment.
Stayed 6 nights in Sep 2022

2/10 Terrible

Yauhen

Stayed 1 night in Sep 2022

10/10 Excellent

Alla

Stayed 1 night in Aug 2022

10/10 Excellent

Baranova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Emmanuel

Stayed 4 nights in Oct 2021

2/10 Terrible

denson

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing special
Stayed 9 nights in Aug 2020

10/10 Excellent

Ismail

Stayed 6 nights in Aug 2021
Response from Anna Romanchuk on 25 Sept 2021
Dear Ismail, I would like to thank you for choosing DoubleTree by Hilton Minsk and taking the time to leave us your 10/10 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I would like to share with you mi experience about this hotel I book my room with a terrace: when we enter our room in our terrace was missing table and chairs, there was nothing, empty terrace! I called them on reception, and I told them I need everything the same how it was on picture, after a while they brought small table and two small chairs ( And one more thing about this hotel : that they have casino on 5 floor , and from this casino all flors smells cigarette, specially in elevator, extremely! And in restaurants which located down , the service it’s so slow , and they are not paying attention to customers! Cleaning was very good 👍 Reception staff was good 👍 The hotel located in the center of the city , which is good 😊
Stayed 16 nights in Jul 2021
Response from Anna Romanchuk on 25 Aug 2021
Dear Maria, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as for giving us your opinion. At the DoubleTree by Hilton we thrive to provide all our guests with flawless experiences and we are very sorry to hear that we did not quite meet your expectations so please accept our deepest apologies for any inconvenience that you had gone through during your stay. We have taken notes of the points you mention we should improve on. Thank you again for sparing some time to give us your feedback and for staying with us at the DoubleTree by Hilton Minsk. We do look forward to your return as per to provide you with a memorable experience! Have a wonderful day! Kindest Regards, Anna Romanchuk Personal Assistant to General Manager DoubleTree by Hilton Minsk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Anna Romanchuk on 20 July 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2021
Response from Anna Romanchuk on 20 July 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

6/10 Okay

Aleksandr

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Anna Romanchuk on 10 June 2021
Уважаемый Александр, позвольте выразить вам благодарность за то, что Вы нашли время поделиться впечатлениями о пребывании в нашем отеле. Не могла не заметить, что мы не в полной мере оправдали Ваши ожидания. Я была бы Вам очень благодарна, если бы Вы поделились со мной комментариями о том, что мы могли бы улучшить, посредством сообщений на данном сайте, чтобы во время Вашего следующего визита предоставить сервис самого высокого качества. Надеемся, что вскоре мы сможем снова приветствовать Вас в нашем отеле. Хорошего дня! С Уважением, Анна Романчук Помощник Генерального Менеджера DoubleTree by Hilton Minsk

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing Staff, Amazing Location, Amazing Room Service, Excellent receptionist
Stayed 6 nights in Jun 2021
Response from Anna Romanchuk on 10 June 2021
Dear Asher, I would like to thank you for choosing DoubleTree by Hilton Minsk and taking the time to leave us your 10/10 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful hotel great
Stayed 3 nights in May 2021
Response from Anna Romanchuk on 1 June 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

amit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Anna Romanchuk on 1 June 2021
Dear Amit, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect parking
Stayed 7 nights in Apr 2021
Response from Anna Romanchuk on 29 Apr 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion through Hilton Satisfaction Survey. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2021
Response from Anna Romanchuk on 1 June 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from Anna Romanchuk on 5 Mar 2021
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Vinny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doubletree
I have stayed in this hotel a few times & always prefer it for its high standards.
Stayed 2 nights in Jan 2021
Response from Anna Romanchuk on 25 Jan 2021
Dear Vinny, I would like to thank you for choosing DoubleTree by Hilton Minsk and taking the time to leave us your 10/10 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Anna Romanchuk on 22 Dec 2020
Dear Andreas, I would like to thank you for choosing DoubleTree by Hilton Minsk, as well as giving us your opinion. We are delighted to read that you enjoyed your stay with us. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

6/10 Okay

Michael B

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed with service
Stayed 3 nights in Sep 2020
Response from Anna Romanchuk on 6 Oct 2020
Dear Michael B, firstly I would like to thank you for choosing DoubleTree by Hilton Minsk and taking time for leaving us your feedback. At the DoubleTree by Hilton we thrive to provide all our guests with flawless experiences and we are very sorry to hear that we did not quite meet your expectations so please accept our deepest apologies for any inconvenience that you had gone through during your stay. I would like to have the opportunity to share more with you about your recent stay and I kindly invite you to contact us via messages. Looking forward to reading from you. Best Regards, Anna Romanchuk Personal Assistant to General Manager DoubleTree by Hilton

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location within same building of Galleria. Great service as Hilton is supposed to be.
Stayed 1 night in Sep 2020
Response from Anna Romanchuk on 29 Sept 2020
Dear Guest, I would like to thank you for choosing DoubleTree by Hilton Minsk and taking time for leaving us your feedback and high score. We are delighted to read that you enjoyed your stay. We are happy to know that our commitment to provide the best service and guarantee a welcoming environment had been fulfilled. Such reviews always give us incredible motivation to move further and do our best so that all Guests of our Hotel have the same impressions and feelings staying with us. Once again thank you for your great feedback and we are looking forward to welcoming you soon at the DoubleTree by Hilton Minsk. Best Regards, Anna Romanchuk Personal Assistant to General Manager

10/10 Excellent

ROGER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Anna Romanchuk on 28 Aug 2020
Dear Roger, I would like to thank you for choosing to stay with us and taking the time to leave your 10/10 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience! Anna Romanchuk Personal Assistant to General Manager DoubleTree by Hilton Minsk

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Anna Romanchuk on 20 Aug 2020
Dear Yann, I would like to thank you for choosing to stay with us and taking the time to leave us your 10/10 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience! Sincerely, Anna Romanchuk Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just overnight, but was impressed by location, staff and an on-site steakhouse restaurant. Will definitely return.
Stayed 1 night in May 2020
Response from Anastasia Vasilevich on 3 June 2020
On behalf of the General Manager, Mr. Marco Cogollos, I would like to thank you for choosing to stay at with us and taking the time to leave us your 5/5 score. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We eagerly await to welcome you back for another memorable experience. Sincerely, Anastasia Vasilevich Personal Assistant to General Manager DoubleTree By Hilton Minsk

10/10 Excellent

DWIGHT

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Anastasia Vasilevich on 6 Mar 2020
Dear Guest, On behalf of the General Manager, Mr. Marco Cogollos, I would like to thank you for leaving us your 9/10 score. We are delighted that you enjoyed your stay at the DoubleTree by Hilton Minsk. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Anastasia Vasilevich PA to GM DoubleTree by Hilton Minsk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really enjoyed the rooftop bar. Friendly service. Hotel is in great condition but fairly new. Good location. Handy shopping mall for dining options.
Stayed 3 nights in Feb 2020
Response from Anastasia Vasilevich on 6 Mar 2020
Dear Guest, On behalf of the General Manager, Mr. Marco Cogollos, I would like to thank you for leaving us your 5/5 score and nice comments. We are delighted to read that you enjoyed your stay at the DoubleTree by Hilton Minsk. We look forward to welcoming you back to our hotel in the not too distant future! Sincerely, Anastasia Vasilevich PA to GM DoubleTree by Hilton Minsk

2/10 Terrible

Altanshagai

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2020
Response from Anastasia Vasilevich on 6 Mar 2020
Dear Altanshagai, On behalf of the General Manager, Mr. Marco Cogollos, I would like to thank you for sharing your experience and for your feedback regarding the level of accommodation and service you received. Your feedback is appreciated and we are truly sorry that the services provided did not live up to your expectations. Should you think of anything we could have done better to have earned a 10-Star rating, please do let us know and we will do everything possible to your utmost satisfaction. We do hope to be able to welcome you back again for another stay. Sincerely, Anastasia Vasilevich PA to GM DoubleTree by Hilton Minsk

10/10 Excellent

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Chris, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in at no extra cost. Good service throughout my stay
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Minsk
I was stay 5 night everything is super cool to live and easy traveling around Minsk Belarus. The best hotel in Minsk. I will back to Minsk stay same hotel :)
Stayed 5 nights in Jan 2020

10/10 Excellent

Farhad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 2 nights in Jan 2020
Response from PA to GM Irina Stahovich on 15 Jan 2020
Dear Guest, thank you for taking a moment to share your experience. We are happy to hear you found your stay at the DoubleTree by Hilton Minsk of your liking. Looking forward to welcoming you back to our hotel in the not too distant future! Have a wonderful day!

10/10 Excellent

kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Minsk!
i would say that this hotel is one of the best in Minsk. good service at check in and nice rooms. the hotel is next to a large shopping mall and the river so location is great, in the middle of the city. What stands out is the breakfast. it was amazing and is the reason we will book this again! highly recommended! the only thing we would change is to add a pool.
Stayed 1 night in Jan 2020
Response from PA to GM Irina Stahovich on 15 Jan 2020
Dear Guest, thank you for choosing the DoubleTree by Hilton Minsk for your stays in Belarus. We are happy to know that our commitment to provide the best service and guarantee a welcoming environment had been fulfilled. And special thank you for such warm words about our hotel and for your recommendations! Such reviews always give us incredible motivation to move further and do our best so that all Guests of our Hotel have the same impressions and feelings staying with us. Looking forward to welcoming you again in your home away from home at DoubleTree by Hilton Minsk.

10/10 Excellent

Patrick, Chicago, IL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal service; hotel is located in a great area of Minsk from where you can explore on foot or by taxi/public transport. Check in/out was a breeze, staff were friendly and mostly spoke English, property itself was connected to a large shopping mall with a supermarket and plenty of restaurants. Setting up a shuttle to the airport was easy, the rooms were large, modern, and clean. Honestly, I have nothing critical to say. If I’m ever back in Belarus, I would definitely rebook!
Stayed 4 nights in Nov 2019
Response from PA to GM Irina Stahovich on 15 Jan 2020
Dear Patrick, thank you for choosing DoubleTree by Hilton and for your time to leave us a feedback. Such reviews always give us incredible motivation to move further and do our best so that all Guests of our Hotel have the same impressions and feelings staying with us. Special thank you for your comments regarding the level of service, location and Guest rooms.Dear Patrick, we are looking forward to seeing you again in your home away home from home at DoubleTree by Hilton Minsk. Have a wonderful day!

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Photos are correct, service friendly and centrally located if in Minsk for around a week or less perfect stay
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

10/10 Excellent

Catherine

Stayed 3 nights in Nov 2019