- Liked: Amenities, property conditions & facilities
- Disliked: Cleanliness, staff & service
Spacious property in a quiet area and well equipped. Unfortunately washing machine was broken but able to use an alternative machine in the complex. However villa had not been cleaned thoroughly prior to our arrival. Surfaces were dusty inside including a line of dust on the bed sheets. Window blinds had not seen a duster for some time. The patio area outside was covered in red dust and not been swept or mopped. We reported our concerns immediately but apart from the blinds being dusted no attempt was made by the management team to visit us during our 2 night stay which was very disappointing. An email from “ someone “ at the property insinuated that our concerns over the cleaning were unfounded. It was a shame that our stay in a comfortable property was marred by poor customer service.