Outdoor pool, pool loungers

Reviews of BIG4 Mildura Getaway

4 out of 5
BIG4 Mildura Getaway
472-486 Deakin Avenue, Mildura, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 164 reviews" "
Rating 8 - Good. 49 out of 164 reviews" "
Rating 6 - Okay. 7 out of 164 reviews" "
Rating 4 - Poor. 2 out of 164 reviews" "
Rating 2 - Terrible. 1 out of 164 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, great pool and location to shops etc, clean, friendly staff. Enjoyed our stay.
Stayed 2 nights in Feb 2024
Response from BIG4 Mildura Getaway on 5 Mar 2024
Thanks Gail! Many of our guests return to stay here due to our central location and for everything else you mentioned. We hope to see you often in the future.

10/10 Excellent

Jeffrey, Renmark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really is a great little place to stop everything is there. No need to leave the park kids are happy…cabin was really good. Everything you need for the basics.
Response from BIG4 Mildura on 3 Jan 2024
Thank you Jeffrey, we're delighted to hear that you enjoyed your stay. It warms our hearts to know that everything met your expectations, and the kids had a splendid time. Your appreciation means the world to us, and we look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from BIG4 Mildura Getaway Holiday Park on 23 June 2023
Hi Nick, thank you for taking the 5 out of 5 rating. We are thrilled to see you loved your stay and hope to see you again.

10/10 Excellent

AISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a two bedroom cabin for one night which was very high end. Ducted aircon, dishwasher, full oven, induction cook top and full size fridge. Unfortunately no instructions for operating the old style tv with foxtel box and three remotes in the lounge area! Beds very comfortable and tv in each room (single remote). Can imagine a long comfortable stay.
Stayed 1 night in May 2023
Response from BIG4 Mildura Getaway on 26 May 2023
Hi Aisha, thank you for taking the time to leave your 10 out of 10 review and rating. We are thrilled to see you enjoyed your short stay in one of our well equipped cabins. We hope we can welcome you back for an extended stay in the future.

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very comfortable and had everything we needed. There is lots to see and do in the area.
Stayed 2 nights in Apr 2023
Response from BIG4 Mildura Getaway Holiday Park on 21 Apr 2023
Hi Sonia, thank you for taking the time to leave your 5 out of 5 rating. We are thrilled to see you had everything you needed to enjoy a comfortable holiday. We hope we can welcome you back soon.

8/10 Good

Anjali

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite environment and clean.
Stayed 13 nights in Feb 2023
Response from BIG4 Mildura Getaway Holiday Park on 10 Mar 2023
Hi Anjali, thank you for taking the time to leave your positive review. We are thrilled to see you loved your quiet stay and clean accommodation. We hope we can welcome you back someday.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean space, family friendly and close to shopping etc.
Stayed 2 nights in Oct 2022
Response from BIG4 Mildura Getaway Holiday Park on 14 Oct 2022
Hi Lisa, thank you for taking the time to leave us your 5 out of 5 rating and comments. We are very pleased to see you loved our family friendly atmosphere and hope to welcome you back in the future.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Jacque

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff good kids facilities. Weather very cold heater didnt work very well Overall very good
Stayed 2 nights in Jul 2022
Response from BIG4 Mildura Getaway Holiday Park on 22 July 2022
Hi Jacque, thank you for taking the time to leave us your review. We are pleased to see overall you enjoyed your stay and appreciated our fun kid's facilities. We apologise that your heater wasn't working as effectively as it should have been and invite you to let our team know of any issues next time so we can ensure you have the best stay possible. We have passed your feedback on to our maintenance team and hope we can welcome you back in the future.

4/10 Poor

Nicole

Travelled with family
Disliked: Staff & service, property conditions & facilities
After staying at a few Big 4 parks I was disappointed. The staff didn’t seem very interested in our stay, the cabin was rundown bordering on unsafe(security screen broken, no rails on high porch and broken security lights) and there was a soiled pillow made up on one of the beds
Stayed 3 nights in May 2022
Response from BIG4 Mildura Getaway Holiday Park on 24 June 2022
Hi Nicole, we are disappointed to read your review but appreciate the opportunity to respond. We are very sorry if you didn’t receive our usual high standard of accommodation as it is often something we are complimented on. We have passed your feedback on to management to investigate and would like to assure you that our team’s top priority is making sure our guests have a wonderful stay. For future reference, we are more than happy to address any of these issues you may have, including moving you to more suitable accommodation if brought to our attention. We hope we can welcome you back and improve on your experience one day.

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean park, no problems with anything. Will definitely stay again.
Stayed 7 nights in May 2022
Response from BIG4 Mildura Getaway Holiday Park on 15 June 2022
Hi Cary, thank you for taking the time to leave us your review and feedback. We are thrilled to see you enjoyed a seamless stay with us and plan to come back in the future. We appreciate you mentioning our friendly team and look forward to welcoming you back.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from BIG4 Mildura Getaway Holiday Park on 23 Mar 2022
Thank you for taking the time to leave us your 10/10 rating, Lisa. We hope we can welcome you back in the future.

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Park area was clean, well maintained and quiet. Good spacing between cabins. Great area's for the children. We felt like we were on holiday's away from the hassle and buccal of life.
Stayed 2 nights in Feb 2022
Response from BIG4 Mildura Getaway on 6 Mar 2022
Thank you for taking the time to leave us your review, Joanne. We are thrilled to see you had a wonderful stay with us away from the stress of everyday life. We appreciate you mentioning our helpful team and hope to welcome you back someday soon.

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, clean, great area
Stayed 1 night in Feb 2022
Response from BIG4 Mildura Getaway on 6 Mar 2022
Hi Christine, thank you for taking the time to leave us your recommendation and great feedback. We are pleased to see you had a wonderful stay and hope to welcome you back.

8/10 Good

Amelia

Stayed 2 nights in Jan 2022

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our cabins air conditioner wasn’t working so we changed cabins with no hassles! Everything was so clean and tidy! Lovely clean pool! Thankyou, we were very comfortable!
Stayed 2 nights in Dec 2021
Response from Team at BIG 4 Mildura on 15 Dec 2021
Hi Joanne, Thanks for your review. Look forward to seeing you in the future.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BBQs were clean Games room needed pool cues with tips Close to shopping centre and food venues
Stayed 3 nights in Sep 2021
Response from BIG4 Mildura Getaway - Guest Relations on 6 Oct 2021
Thanks for your valued feedback Chris, we hope to see you back soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021
Response from BIG4 Mildura Getaway - Guest Relations on 29 Sept 2021
Thanks Jason.

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
BIG4 Mildura
The park was reasonably located to a small shopping centre and a few restaurants but a few kms from the main centre of town. The cabin was quite dated with a very small tv no streaming services were available and the lounge was not very comfortable. Very basic amenities provided. The decor was average
Stayed 3 nights in Aug 2021
Response from BIG4 Mildura Getaway - Guest Relations Team on 8 Sept 2021
Thanks for sharing your honest feedback with us Tracey, we are sorry to see that your stay did not meet with all of your expectations. While your cabin may have been a bit dated we always pride ourselves in presenting all areas of our park in its very best light.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming and informative. Check in was very easy.
Stayed 1 night in Jun 2021
Response from BIG4 Mildura Getaway - Guest Relations on 25 June 2021
Thank you for sharing your lovely feedback with us. We hope to welcome you back one day soon. 😀

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Quiet and safe for children to ride bikes around.
Stayed 1 night in May 2021
Response from BIG4 Mildura Getaway on 9 June 2021
Thanks for sharing your great feedback and we hope that you will choose to stay with us again one day soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet park with a clean and very well appointed cabin. The park is close distance of major shopping centre Easy check in and very helpful staff.
Stayed 1 night in May 2021
Response from BIG4 Mildura Getaway - Guest Relations on 12 May 2021
Thank you for sharing your lovely feedback with us.

8/10 Good

Alen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from BIG4 Mildura Getaway - Guest Relations on 5 May 2021
Thanks Alen. Your review score is very much appreciated.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and cosy park close to shopping Games room for more teenagers Pool was a little chilly the day we used it
Stayed 1 night in Dec 2020
Response from BIG4 Mildura Getaway Guest Relations Team on 7 Jan 2021
Thanks for taking the time to share your valued feedback with us.

10/10 Excellent

Pat, Kialla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a cabin, it was clean well appointed and comfortable, Dining close and shopping near by also
Stayed 1 night in Dec 2020
Response from BIG4 Mildura Getaway Guest Relations Team on 7 Jan 2021
Thank you Pat, we hope to see you back again one day soon.

10/10 Excellent

RobbieT, Cairnlea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Deakin Ave Big 4 was immaculate. Desk check in easy fantastic intro to the property Cabins were in as new condition and we were upgraded to a larger cabin. Pool was very clean and quiet Close access to shopping centre over the road
Stayed 3 nights in Nov 2020
Response from BIG4 Mildura Getaway Guest Relations Team on 8 Dec 2020
Thanks for sharing this fabulous review Robbie. We look forward to seeing you back again one day soon. 😃

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2020
Response from Guest Relations Team on 21 Oct 2020
Thank you for sharing your 4/5 rating with us! It is very much appreciated. 😊

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2020
Response from Guest Relations Manager on 18 June 2020
Thank you for the 5 star rating! We look forward to welcoming you back next time you are in Mildura. Kind Regards, BIG4 Mildura Getaway

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 2 nights in Feb 2020
Response from BIG4 Mildura Getaway. on 17 Feb 2020
Thank you so much for the perfect 5/5 score!

10/10 Excellent

david, Mooroopna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt get to stay long enough ... will be back again !
Stayed 1 night in Jan 2020
Response from BIG4 Mildura Getaway on 5 Feb 2020
Thanks David, we look forward to your next stay.. hopefully its not too far away.. :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from BIG4 Mildura Getaway. on 29 Jan 2020
Thanks for your 5/5 rating, very much appreciated.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Although this property is alot smaller than other big 4’s we have stayed at we felt it was a little run down
Stayed 1 night in Dec 2019
Response from Management on 7 Jan 2020
Thank you for your feedback, we appreciate it. During the Christmas week we do have a full park and a smaller staff which sometimes can make it hard to keep up with the grounds, especially when we have a dust storm every second day and we are very sorry that we fell short on this occasion. We always try to keep our park in an immaculate condition as we are very proud of our park and grounds and always want our guests to have the very best experience possible. I hope that next time you are in Mildura you will stay with us again so we can exceed your expectations on your next stay! Kind Regards, Management BIG4 Mildura Getaway

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the family.
Family Christmas holiday in Mildura. Loverly caravan park and in a great location. Able to easily walk to Centro. Super easy checkin / checkout procedure.
Stayed 5 nights in Dec 2019
Response from Management on 7 Jan 2020
Hi Brady, Thank you for taking the time to leave us a review, we appreciate your feedback! We are very pleased to hear that you enjoyed our park and that you had a great Christmas here in Mildura. We are very lucky with our convenient location, being just across the road from the major shopping complex and within walking distance to supermarkets and restaurants and we are glad you made the most of it. We look forward to welcoming you back next time you are in Mildura. Kind Regards, Management BIG4 Mildura Getaway

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park was well positioned and cabins were clean but could have been a bit more modern but overall very nice
Stayed 2 nights in Dec 2019
Response from BIG4 Mildura Getaway. on 17 Dec 2019
Thank you for taking the time to share your feedback with us. We're always looking for ways to improve upon our park and service and appreciate your comments which will assist us in prioritising future updates to our park.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely property. For some reason Google Maps led us to the other end of the street and on the wrong side but we did eventually find it.
Stayed 1 night in Nov 2019
Response from BIG4 Mildura Getaway on 13 Nov 2019
Thanks for your great review score! We are so pleased you found us even though google did not seem to get it right!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place only thing is our room got the smell from Vietnamese restaurant next door. But otherwise awesome place!
Stayed 3 nights in Nov 2019
Response from BIG4 Mildura Getaway on 13 Nov 2019
Thanks for your feedback. We will keep that in mind when our team are airing out the cabins, and maybe take extra care to deodorise a bit more often.

10/10 Excellent

Psm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is great for families and amazing for the kids !
Stayed 3 nights in Oct 2019
Response from BIG4 Mildura Getaway on 6 Nov 2019
Thanks for your great feedback Psm. We hope to see you back again one day soon.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
8 ball table $2 per game - no white ball and short one coloured ball. Jumping pillow has hole in it. Hair dryer in cabin 4 didn’t work. Great area close to shopping centre.
Stayed 2 nights in Oct 2019
Response from BIG4 Mildura Getaway. on 6 Nov 2019
Thanks for your valued feedback. We are very sorry to see that there were a couple of issues which would have negatively impacted your stay, but we do hope that you will choose to stay with us again one day soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The cabin we stayed in was excellent. The park itsel
Stayed 1 night in Sep 2019
Response from BIG4 Mildura Getaway on 9 Oct 2019
Thanks so much for your great feedback!

10/10 Excellent

Mel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close to everything. And its very convenient to everywhere.
Stayed 1 night in Sep 2019
Response from BIG4 Mildura Getaway on 2 Oct 2019
Thanks Mel. We are so pleased you enjoyed your recent stay with us and we look forward to seeing you back again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well maintained and super close to everything you may need. Our cabin was immaculate and very spacious. We were away as part of a large family group and it was the perfect spot. Looking forward to next time :-)
Stayed 2 nights in Sep 2019
Response from BIG4 Mildura Getaway on 18 Sept 2019
Thank you very much for sharing this great feedback. We are also looking forward your return visit too!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from BIG4 Mildura Getaway on 18 Sept 2019
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from BIG4 Mildura Getaway on 20 Aug 2019
Thank you for the perfect 5 out of 5 rating!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay . Kids enjoyed it . Especially the jumpjng pillow
Stayed 1 night in Jul 2019
Response from BIG4 Mildura Getaway on 20 Aug 2019
We are so pleased you enjoyed a fun filled family holiday with us. Our team look forward to seeing you back again sometime in the near future.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from BIG4 Mildura Getaway on 20 May 2019
Thanks for sharing your 4/5 rating with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from BIG4 Mildura Getaway on 29 Apr 2019
Thank you for your fabulous 5/5 review score!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely swimming pool. Spacious cabin. Enormous noise over the fence very early in the morning from business next door. Difficulty getting in and out of cabin car spot as 4WD parked on roadway. Good access to Mildura (just a few minutes drive).
Stayed 1 night in Mar 2019
Response from BIG4 Mildura Getaway on 2 Apr 2019
Thanks for sharing your feedback with us. We are sorry to read that your stay was negatively impacted by noise coming from a neighbouring business. We do hope that you will choose to stay with us again sometime in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Michael was very generous to transfer us to a cabin with excellent cooling so that my son can sleep in a 47.5 degree temp.
Stayed 1 night in Jan 2019
Response from BIG4 Mildura Getaway on 31 Jan 2019
Thank you for the great 5/5 score! We are always happy to help when and where we can.... we look forward to having you and your family stay with us again sometime soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms hot, no fan or air cons only aircon in main livinv
Stayed 1 night in Jan 2019
Response from Big4 Mildura Getaway on 10 Jan 2019
Thank You for your Review, Over the Summer time in Mildura it becomes very hot. Especially this January, unfortunately our air-conditioning, (like most) struggle in 47 degrees heat. Hopefully you can re-visit in future for a better experience.