Exclusive Double or Twin Room, Balcony, City View

Reviews of The Square Milano Duomo - Preferred Hotels & Resorts

4 out of 5
The Square Milano Duomo - Preferred Hotels & Resorts
Via Alberico Albricci, 2-4, Milan, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 56 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Fallon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, no complaints! I will book and recommend again.
Stayed 1 night in Mar 2024

8/10 Good

ELISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Beds nd pillows are very uncomfortable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yun He

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, big and spacious room and also toilet! Staffs were friendly and helpful overall. Was given fruits platter on first night, via room service and from hotel. Walkable distance to metro and to famous duomo. 1 thing that could be improved, would be the breakfast. We stayed for few nights and pretty bored by the same breakfast daily.
Stayed 4 nights in Mar 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff super friendly. Walkable distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

JOANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an excellent location close to the Duomo. The only negative was that our room was directly behind the elevator so vey noisy. We asked to move when we checked in but no alternate room was available for the first night of our stay. We were moved for nights 2 and 3 but the new room was overlooking the street so there was a fair amount of noise from the tram. Both rooms were excellent but if noise concerns you you may want to speak with the hotel upon booking to find a better option.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yong Fah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with perfect location. Wonderful breakfast and very welcoming stuff.
Stayed 2 nights in Jan 2024

4/10 Poor

Frederiek, scottdale

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Internet was not working half the time. Told reception twice that phone in room was not working so had to walk down to discuss or order food every time.suppose to be a better place in Milan but was not good
Stayed 2 nights in Jan 2024
Response from Assunta Greco, Front office Manager on 19 Jan 2024
Dear Frederiek,Thank you for this review about your recent stay.We regret to hear that you experienced issues with the Internet connectivity and the phone in your room. We strive to provide seamless services and amenities, and we apologize for any inconvenience this may have caused during your stay. Please be assured that providing a reliable Internet connection is a priority for us, and our team is trained to promptly address any technical issues when reported. We appreciate your comments as they are vital for us to continue improving our services.The whole team hope to have the pleasure of seeing you again. Best wishes,Assunta Greco, Front office Manager

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with an average service and staff. Parking is complex and a let down.
Stayed 1 night in Jan 2024

10/10 Excellent

Shylene De

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Square Milano
My partner and I stayed here to celebrate our wedding anniversary and our first trip to Italy. The location is central to most everything and the hotel is nice enough but I’m not sure I received the value I was hoping for. Our anniversary was unfortunately not acknowledged by the hotel despite me alerting them ahead of time. (-) There was no wine opener in the room for the wine we purchased at a local shop and had to to go down to the bar to ask for one and had someone follow us back to our room to collect it back as soon as we used it. The morning of check out, someone was cleaning our room as we were trying to pack up which was disorienting. (+) it’s a clean, nice space close to much of Milan. I called the front desk and they spoke with the cleaner and had her leave once they realized their mistake. The rooms are beautiful and clean. The roof hotel and bar is central and nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rufaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location and just a very short distance from the Duomo. The staff are very lovely and friendly and were so nice to us. It was my partner’s birthday and experiencing good customer service was very important to me. Our room was big with so much space including a huge walk in shower with marble flooring and tiling. The room and hotel were very clean and there was a luxurious feel about the place. In the lobby we walked in to a beautifully decorated large Christmas tree and a fancy digital screen. I would definitely stay here again when I visit Milan. There is a roof top bar but sadly we just didn’t get the time to visit this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and accommodating staff, wonderful location, great rooms.
Stayed 1 night in Dec 2023

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

BLANCA, Grand Junction

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 10******
Stayed 1 night in Dec 2023

8/10 Good

Gustavo

Travelled with partner
This hotel is very good and in a very good area. However the only issue we had , There was no shower gel in the bathroom when we arrived and we had to call 3 times to the front desk . The rooms are good but too small.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2023

8/10 Good

Istina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room , comfortable bed, nice balcony
Stayed 1 night in Nov 2023

10/10 Excellent

GINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was absolutely amazing. Everyone was friendly, hotel was perfect and clean.
Stayed 3 nights in Oct 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Perfect location with an outstanding rooftop restaurant and bar
Stayed 3 nights in Nov 2023

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick weekend trip
Very nice size room clean, nice rooftop bar, nice, beautiful bathroom and centrally located
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristina

Stayed 2 nights in Nov 2023

10/10 Excellent

Lori

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One Night in Milan
The front desk was very welcoming albeit not so attentive upon arrival. Beds were comfortable, AC was good but on auto, bathroom clearly had previous smokers in NS room.
Stayed 1 night in Oct 2023
Response from Assunta Greco, Front office Manager on 30 Oct 2023
Dear Guest,Thank you for taking the time share your feedback with us.We are glad to hear that you found our front desk welcoming and our beds comfortable. Our air conditioning system is designed to be adjustable from the room, so you can set it to your preferred temperature for maximum comfort.We apologize for any inconvenience caused by the smell of smoke in your non-smoking room. We take this issue seriously and will address it with our housekeeping team to ensure it does not happen again.We look forward to the pleasure of welcoming you back on another occasion. Best wishes,

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Duomo (5 min walk) & transport links. Metro station a 2 minute walk
Stayed 3 nights in Oct 2023

10/10 Excellent

Louise

Travelled with partner
We enjoyed a lovely 3 night stay at the Hotel. Staff were all friendly, helpful & courteous. The Duomo & Piazza were in walking distance with many restaurants & cafes along the way.
Stayed 3 nights in Oct 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately the AC was not working during our stay although we have contacting the staff. Other than that everything was very nice.
Stayed 3 nights in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Meichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Business traveller
Wonderful hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Maria, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and renovated
Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop and great rooms. The staff was excellent and we slept like babies. Plus you can't beat the location, walkable to all the major sites & shopping. Highly recommend!
Stayed 1 night in Oct 2023

10/10 Excellent

LEYDIS, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL AMF VERY GOOD LOCATION
Stayed 1 night in Oct 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t as close as we expected. The tiles and the grout in the shower need to be cleaned better
Stayed 3 nights in Oct 2023

10/10 Excellent

Zaineb

Stayed 1 night in Sep 2023

10/10 Excellent

CONNIE CLAIRE, Manteca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Square Milano Duomo has a nice modern style and the hallway smells amazing. There are construction on going so consider that when booking this hotel. The rooms are clean and the staff are pleasant. They booked a restaurant for us for a great dinner upon arrival which was nice. Overall, the hotel is well situated it’s just that the construction makes it difficult to cross the streets.
Stayed 3 nights in Sep 2023

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Roof restaurant is spectacular…views and food! Valentina was a gracious and lovely wait staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ilene, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Excellent location and fabulous rooms.
Stayed 1 night in Sep 2023

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was wonderful. If I ever get the opportunity to return to Milan, I would most definitly book my stay at the Square Milano.
Stayed 1 night in Sep 2023

10/10 Excellent

Claus Brix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
great hotel
Hotel was great, front desk was very sweet. The only thing was we could not get room service. We called and called and the front desk said they would call us and figure out was what going on. We never heard back. That was the only sad part. Other than that, everyone should stay there!
Stayed 2 nights in Sep 2023
Response from Manager on 20 Sept 2023
Dear Guest,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our hotel great and our front desk staff sweet. We take pride in providing a comfortable and welcoming environment for our guests. However, we regret to hear about the issue you faced with room service. We understand how important it is for our guests to have access to this service, and we apologize for the inconvenience. We will look into this matter and ensure that it is addressed promptly to avoid any similar situations in the future.We hope to have the opportunity to welcome you back for an even better stay. Kind regards,

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room for three was spacious, there was complimentary water and complimentary sweets for our arrival, then they brought us a fresh fruit platter with a great choice of fruits. The bed is very comfortable, the bathroom is correctly sized and equiped, the hotel is within a walking distance of shopping area and of the Duomo, it is the perfect hotel to stay in Milan, I will come back.
Stayed 2 nights in Sep 2023

8/10 Good

Iris, Berkeley Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice rooms and building. Staff not very friendly tho.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing through and through.
Stayed 1 night in Sep 2023

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel; wonderful location and super helpful staff. Loved everything about this hotel; breathtakingly amazing. Will definitely stay there again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Isam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and superior services
Stayed 2 nights in Sep 2023