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Reviews of Hotel Bolzano

3 out of 5
Hotel Bolzano
Via Ruggero Boscovich, 21, Milan, Lombardy

Reviews

6.8
Rating 10 - Excellent. 72 out of 584 reviews" "
Rating 8 - Good. 227 out of 584 reviews" "
Rating 6 - Okay. 178 out of 584 reviews" "
Rating 4 - Poor. 63 out of 584 reviews" "
Rating 2 - Terrible. 44 out of 584 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Property was under construction but clean and convenient for an overnight stay. Very helpful staff
Stayed 1 night in May 2023

6/10 Okay

Gonzalo

Travelled with partner
Overall it was ok.
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and service.
Stayed 1 night in Oct 2022

2/10 Terrible

Abebaw

Disliked: Staff & service, amenities, property conditions & facilities
Receptionist was not friendly most importantly my stay supposed to including breakfast but they denied me that wasn’t and also the room and bed was not what I was reserved or was deceiving what shows on web and actual look and finally I was asked to pay some city fee services charge in cash no no card over all very disappointed will never use Expedia platform
Stayed 1 night in Oct 2022

2/10 Terrible

Abdalla

Travelled with partner
This Hotel is Not 3 Star Hotel not even 1Star wen you Boock there say in clouding Break fast when go to Boock there will come no Breakfast if you ask to have Breakfast you have to pay $10 and go on other’s Hotel to have Breakfast it’s scam bath room door is 30 inch Brite it’s Indian management poor condition the whole hotel you should not called A hotel it’s motel
Stayed 2 nights in Aug 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
I would definitely recommend the Bolzano hotel.
Stayed 3 nights in Jan 2018

2/10 Terrible

Silvana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful
Sewage smell from the bathroom. Tiny sink, difficult to use. TV not working. it took 6 days to get fixed. By that time I was leaving.
Stayed 8 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to the train station
Hotel was nice overall. Walking distance to the train station.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Needs smartening up
This hotel is convenient for the station but is in need of an upgrade. It is rather shabby. The staff were friendly. I did not try breakfast as, unusually for Italy, it was an extra cost. Would not stay again.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel close to the station for 2 days in Milan
Hotel staff were friendly - reception very helpful. Breakfast was good. Room was too small and general layout and condition of hotel was poor - roof leaking during downpour.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms at a good price
The rooms are nice, the hotel is very close to the train station and car rentals right across the street. A nice grocery store is across the street and small cafe's very close. It is about 30 minute walk to the Duomo. The area is nice and seems safe. A metro entrance is just a minute down the street. The staff was very help and nice. I would stay there again.
Stayed 3 nights in Jul 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay with friends.
Room very comfortable. Would recommend.
Stayed 3 nights in Jun 2017

2/10 Terrible

Bebe, DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Please do yourself a favor, pay an extra hundred to stay at a better hotel. If you plan on staying for more than one night look else where. The hotel is: 1. Dusty 2. Not smoking free as they claim 3. Bathroom is dirty and has mold 4. Breakfast is horrible 5. Ambiance is zero 6. Comfort does not exist Aside from it being close to Centrelle there's nothing. The hotel being close to Centrelle is not even an advantage because it's 10euro to catch a cab from a better hotel to Centrelle. I'll give a zero of I can.

8/10 Good

Khwanchira, UK

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, near supermarket and station
Staff are willing to help and breakfast is really nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumb up.
Good location, walking distance to Milano station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Centrale.
Room decent. Front desk staff very good. Breakfast priced high for what they offered. There is a market right across the street which offered ample goods. Bathroom handle kept falling off. They said they couldn't fix it for a couple of days. In another room we stayed the toilet was squished in facing the sink.

4/10 Poor

m, MN

Disliked: Cleanliness, property conditions & facilities
Needs deep cleaning for physical structures!!
The walls and grout as well as the bathroom drain Had excess amount of build up, it was pretty gross. The bathroom, probably from the drainage, released a constant sewage smell; I had to keep the door closed at all times and the window opened. You can see splash on random parts of the walls and where the floor grout is clean and where it is dark with dirt. The toilet was bizarre; it had a circular shape and seat and the eat did NOT fit. It looked like it would fit but the moment you sat on it, it would tilt inside the bowl and I was afraid it would break or bend every time. Parts of the wall paper was peeling from possible water damage? Some positives were that it was cheap for Milano near the central train station, there's a small grocery across the street, cable tv with one American speaking channel, keycard, water pressure was good, and windows had outside blinds. Overall, this hotel once had potential. And then something happened and you can tell it's been neglected. I felt it was a 2 star hotel.

4/10 Poor

Female Tourist, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing, seedy hotel
The only positive things about this hotel are the low price and the staff. The three different men at the front desk were all very friendly and helpful, and spoke English. My room was disappointing. What looks very modern in the online photos is old and shabby in real life. I was in room 26, which has a distinct sewage smell that I believe came from the drains in the bathroom. I had to keep the windows open to get rid of the smell. The shower had good water pressure and plenty of hot water. The haunted TV would unexpectedly turn on, so I ended up unplugging it. The Wi-Fi was very poor -- I'd log on and be bumped off a minute later. The room did have a safe large enough to hold a laptop, which I appreciated. The mattress was very firm and the pillows were flat. The carpet in the hallway was stained. The walls were very thin - you could hear everything in the hall and next room. The breakfast buffet was strange. It had weird food such as peas, broccoli, cut up hot dogs, cold cuts, and bites of cold pizza. The scrambled eggs were cold. A fruit bowl had soft apples and rotten pears. Luckily the buffet also had yogurt, croissants, & cakes. Skip the breakfast and buy something from the grocery across the street or "Nico Quick Bite" around the corner which had great pastries. The proximity to public transport is a big plus but the public square at Milan Central Station is occupied by stranded refugee men, which is a bit scary. Summary: Try one of the other nearby hotels.

8/10 Good

WORLD TRAVELER, upstate NY

Liked: Cleanliness, property conditions & facilities, room comfort
Very good budget hotel near the train.
Less than 10 mins walk across from the Milano Centrale, even with the luggages. Has a cheap but nice grocery across the hotel. Safe neighborhood for the most part. Room is clean and cozy. We had no problem EXCEPT the morning front desk was not very nice. Make sure that if you booked and paid through the third party then confirm with them before you check in. Breakfast was nice as well.

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Kevin

Liked: Cleanliness, room comfort
Reasonable value for money - good location
Well located for central station and about 15-20 mins walk to the Duomo. Basic clean accommodation. Friendly and helpful reception staff. Mediocre breakfast, dining area and staff (confusion over prebooked breakfast). Got a great recommendation for eatIng out. Overall not bad value for money.

8/10 Good

GR, Reading, PA

Liked: Cleanliness, staff & service
Great value for the price. Great location, staff was very helpful and breakfast buffet was filled with a lot of choices. I would definitely go back again/

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Leak water from shower.
Room was small and dark. The shower leaked. However hotel staff was friendly, the only thing to save.

8/10 Good

Ramon, Pembroke Pines, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed to Milano Centrale
Convenience hotel, very closed to the train station. Very clean and comfort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Centrale so walkable to many sites and metro
Excellent staff. Accommodated my request to leave luggage BEFORE i checked in. Helpful in advice for transport questions

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and not comfortable
Will not return again even for 1 night. Condition of hotel is old, bathroom not very comfortable and old. Don't go despite good value in price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
The hotel is very good. The area is good and nearby there are many places to go to eat well. The room is comfortable and had good internet.

10/10 Excellent

Saharajane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Really nice room. Wish to stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing bad
The hotel is good, no complaints here.

8/10 Good

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Train station
Convenient hotel steps from main Milan trainstation

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super close to the train station
We just needed a room overnight. This hotel was perfect. 5 minute walk from the train station. Room was really small but exceptionally clean. Ample storage for our stuff. Elevator was convenient. Breakfast smelled yummy in the morning on our way out! No complaints

6/10 Okay

JDollet

Liked: Staff & service
Zac and the young lady were great. However, there is an older guy who works at night that doesn't speak English and on our last night a couple was fighting from 2-4 or 5 am. We called front office and he we could hear him addressing it, but for such a small place and the LOUDNESS of it all. That was disappointing.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for a short stay in milan. Small room and bathroom

10/10 Excellent

Steph, Salford Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel close to Milan Centrale
Lovely Hotel. The staff were very friendly and helpful,nothing was too much trouble. Easy check in and out

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jessy

Liked: Cleanliness
Stay was good

6/10 Okay

PATRIK, AUSTIN, TX

8/10 Good

Alisha, Toronto

Liked: Staff & service
Good value and location
We were happy with the staff and the location at this hotel. The breakfast buffet was very pleasing!

8/10 Good

David

Liked: Cleanliness, staff & service
Convenient and nice small hotel.
We enjoyed Milan a lot. Good restaurants, lots to do. The Duomo area is fantastic. Fun riding the metro and trains.

8/10 Good

Akin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
The hotel is conveniently located near the central station. It is a bit far away from the city centre, though. There are also a few restaurants nearby, but didn't manage to try any of them.

6/10 Okay

Christine

Liked: Cleanliness, staff & service, room comfort
Close to central station
Single bed room - very spacious and a good shower. Room was facing the main road but surprisingly quiet!

8/10 Good

bash, PL

Liked: Property conditions & facilities, room comfort
Nice hotel with great breakfast
Near the central train station - nice bed and fantastic breakfast
Masterpiece

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

8/10 Good

Karen, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean - near train station
Hotel fit just what we needed - clean and neat place near central train station for an early train. Hotel staff was very helpful and recommended an excellent restaurant near by. Simple beds - nothing fancy but clean and nice.

8/10 Good

William, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Giovanni's was Very helpful in getting us a dinner reservation. It was a great location to Milan central station

8/10 Good

Bita & John, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply clean and comfortable
Chang was in front desk when we arrived. He was such a nice, polite employee with great personalities. Also, He was so friendly and sharing some information about all the interesting locations we've never been. Thank you Chang about making our trip to Milan much more comfortable and nicer. Bita & John E

8/10 Good

ALMIRA, Los Angeles, California

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
the location to the train was great.