4/10 Poor
Vipul
Travelled with family, Travelled with family and small children, Travelled with partner
17 Apr 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the dirtiest properties, from the tables at the bedside to the bathroom & floor it simply was disgusting. There are bed bugs in the bed as our little child was full of bites. The room smelt like smoke, even though they are supposed to be smoke free. Lots of soap scum in the shower & the basin that did not drain. Even the fridge smelt. There is no real place to hang towels and the towels are kept by a rubbish bin. Only good thing was complementary water. The pool area was a disappointing as they do not ever have enough towels & when they do they only provide hand towels, the pool flooring is uneven and all of the lockers are locked even at 7am in the morning. Also to use the pool you need to fetch a key which is very inconvenient & not relaxing at all. The breakfast is really not worth it with cheap ham and not a good selection. Serving exactly he same thing everyday & the only vegan options were fruit & vegan yogurt. The croissants tasted stale with a funny taste and even the bread offered was not good. It’s a shame about the food options. Also the servers just clear your stuff while you are eating and do not even consider if you are finished. Had to replace toast 4 times in one sitting due to it being cleared. This is also far from public transport and the cab/ taxi drivers really rip you off. Although it looks modern they do not have the service to match. Really disappointing.
Vipul
Stayed 2 nights in Apr 2024