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Reviews of Doral Inn & Suites Miami Airport West

2.5 out of 5
Doral Inn & Suites Miami Airport West
1212 NW 82nd Ave, Doral, FL

Reviews

6.8
Rating 10 - Excellent. 228 out of 1001 reviews" "
Rating 8 - Good. 299 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 136 out of 1001 reviews" "
Rating 2 - Terrible. 159 out of 1001 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shawn

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place does not look the same in person as on the site. It’s terribly old and run down. We had to battle ants for two days. No one cleans the rooms and if you want new towels(which u get only two) you have to return the old ones first to reception. It’s ridiculous
Stayed 2 nights in Apr 2024

8/10 Good

Ava

Stayed 3 nights in Jan 2024

8/10 Good

wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roomy place. Cozy bed
Stayed 1 night in Apr 2024

4/10 Poor

Tracy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Furniture was filthy and in need of repair/replacement. No decor on walls. The shower was peeling and very unsanitary in appearance. Extremely disappointed.
Stayed 1 night in Mar 2024

2/10 Terrible

Geert-Jan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience of my life.....doesnt look like the pictures, it is old, dirty, AC is not working properly etc. i asked for a refund, they didnt want to organize it, so i lost my money, booked another hotel for 2 nights and they have a good booking. Somebody paid 2 nights and left, so they could keep the money. The man at the frontdesk wouldnt help me, didnt want to do anything......so we left (me and my 3 daughts) to another hotel. It is a very very bad location!!! Expedia it is a shame to have that hotel for that price on your listings.
Stayed 2 nights in Mar 2024

4/10 Poor

Sophia

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The condition of the room was not as advertised online… the couch was stained and the sheets were dirty. We had to purchase sleeping bags to place over the bed.
Stayed 4 nights in Mar 2024

6/10 Okay

Raj

Liked: Staff & service
Nice facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Arturo Manalo

Liked: Property conditions & facilities
The property is clean. It's outdated however and needs some renovations. Its also near the airport and railroad track. So its quite noisy sometimes.
Stayed 5 nights in Mar 2024

4/10 Poor

Carmen

Travelled with partner
Bath tub was stop up The spout was out I put on with my hands
Stayed 1 night in Mar 2024

6/10 Okay

Mervin

Stayed 4 nights in Mar 2024

6/10 Okay

Alexis

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Unfortunetly I was staying underneath a couple that decided to argue and scream at each other all night. I called a noise complaint. Not to mention that EVERY single plane taking off from Miami happen to fly right over the hotel. Very noisy in general but has kitchenette should you want to cook. Yet you can't take your Breakfast back to your hotel room.
Stayed 2 nights in Feb 2024

8/10 Good

Frank

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
This is what i need when i am in miami. Something simple comfortable.
Stayed 1 night in Dec 2023

4/10 Poor

Dwayne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in room 1021. The water in the shower never got hot . There was an ironing board but no iron. And stain curtains .
Stayed 2 nights in Feb 2024

8/10 Good

geri, endicott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff all seemed to be very pleasant and accommodating, the only problem (and it is not their fault but they should warn people) is the noise, there are constant planes overhead, you can actually see the underbelly of the plane from the bed in the loft. Ear plugs should be provided to each room or at the least, a warning to bring some.. The loft area was great, the beds (except for the pull out sofa) comfortable.
Stayed 2 nights in Feb 2024

6/10 Okay

David, SANTA FE SPRINGS

Stayed 1 night in Feb 2024

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked in our room and immediately left. Roach's on the floor, and absolutely filthy with black dirt and grime in the bathtubs. I want a total refund of my prepaid amount
Stayed 2 nights in Feb 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor conditions, no wash cloths offered in the bathroom, room smells and the check in staff had not favorably to my complaints.
Stayed 1 night in Feb 2024

6/10 Okay

Rafael

Stayed 1 night in Feb 2024

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was exceptionally dated and with the exception of the staff members who handled check-in and check-out, everyone else I interacted with needed Customer Service Training. Very poor Guest relations.
Stayed 2 nights in Feb 2024

2/10 Terrible

MARICIA L

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Crochet in our room. Black mold in bathroom underneath the sink.

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities
The first thing we had to deal with was the only elevator in the place was broken. All 4 of us are senior citizens, and having to lug all of our luggage up 3 flights of stairs with bad knees and hips was horrible. We had all our luggage for a week long cruise so it all had to be hauled up and down the stairs. There was no water initially because of an issue that a maintenance guy was working on. The tubs were peeling the paint that was improperly applied. The bath mats in the tubs were dirty with mold on them. At one time im sure the property was nice. The layout of the room was nice, it was a 2 bedroom penthouse suite on 2 floors. Everything was just old and worn. Needed updating badly. We were only there for 1 night, so we made do with it.
Stayed 1 night in Jan 2024

2/10 Terrible

Tamera

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to cancel this reservation on the tail end of our cruise after having such a horrible experience for the 2 nights prior to our cruise. Expedia assured me they would take care of it,and i could book rlsewhere, but they did not. The hotel was dirty, no towels or bedding available. We slept like the honeless with our coats for blankets. The light fixtures had burned out bulbs. The phones didnt work. They fixed nothing. Never believe Expedia whwn they tell you "dont worry about it, we will make it right." They do not. Shame on all of them!
Stayed 1 night in Feb 2024

10/10 Excellent

Santiago

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It was alright
Stayed 8 nights in Jan 2024

4/10 Poor

Donna

Stayed 1 night in Jan 2024

6/10 Okay

Donna

Travelled with family
Disliked: Staff & service, amenities
Air Conditiong didn't work; Had to ask for wash clothes for both bathrooms, Hot tub didn't work
Stayed 1 night in Jan 2024

2/10 Terrible

Tamera

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We arrived shortly after midnight. There was no bedding or towels for all of us (3) in the room. The phones didn't work so i called on my cell. We were told they had no more linens but we would be put into a new room the next day. I slept with my coat over the top of me for bedding. The next day, we were told there were no more rooms to move us to. We finally did get towels and 1 blanket. Maintenance never came to fix the phones, kitchen light, or toilet that flushed only part of the time. Our neighbors stood outside of our room and yelled on and off most of the night. I've asked expedia for a refund and,also to cancel our stay thats booked for next week. I want my miney back and will book somewhere else. Staying here was a nightmare. We did not ask for anything above and beyond what should have been supplied to begin with. They were happy to charge for 3 to stay in the room but couldn't/didn't supply what was necessary for 3 guests.

4/10 Poor

Wanda

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Shailesh

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old bulding
Stayed 2 nights in Jan 2024

8/10 Good

Mechel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024

6/10 Okay

Aneesa, Couva

Travelled with family, Travelled with family and small children
Liked: Staff & service
Pros Friendly and helpful staff Cons First hotel I’ve encountered charges a fee to receive packages Dirty hotel No bathtub and water runs off on the floor Toilet issues Towels large enough for a child No house keeping Redundant breakfast Limited lightening surrounding hotel The noise was expected because the airport is close by No free shuttle services to & from Airport
Stayed 4 nights in Jan 2024

6/10 Okay

John Kevin

Travelled with partner
Disliked: Amenities, property conditions & facilities
The surrounding area of the facility gives a very rainforest like feel. There is a Walmart that is on the other side of the hotel. Making shopping for food and other needs very easy and accessible. However....... The facility itself is not all that clean. The rug was disgusting. There were no washcloths, so I had to buy one. The breakfast was mediocre and the staff was not very helpful.I would not really recommend this place for anything more than the three nights I stayed. I wish this place well and I hope that they get all of their necessities in order.
Stayed 3 nights in Jan 2024

8/10 Good

Rosy

Liked: Staff & service
Stayed 3 nights in Dec 2023

2/10 Terrible

Charlie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had 5 cockroaches in our room. Family of six and we were disgusted. Talked to front desk and was told sorry, managers not here. Never again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Raj

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs an overhaul. The room is super dated, the tiles in the shower is dirty, walls have moulds, mattress springs are poking your body, pillows are like 1/3 filled, basically just like using a sheet at a pillow. The room was vibrating when the plane pass. Will never book this place again.
Stayed 1 night in Jan 2024

6/10 Okay

Tiziana

Travelled with family
Liked: Staff & service, property conditions & facilities
I didn’t get my deposit of 150 dollars back, i waited the 5 days that u was supposed to wait and nothing. My other comment is that the girl that worked at the desk was really nice
Stayed 4 nights in Dec 2023

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place has potential for owners that care. The tubs need upgrading, the floors looked like they hadn’t been swept, and our room smelled of mildew from water damage. Needs some love and care.
Stayed 1 night in Jan 2024

2/10 Terrible

Kori

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever!
DO NOT STAY HERE! We paid $300 for a room that sleeps 8. It was filthy and had roaches. Not just a roach but baby roaches in the kitchen and in the refrigerator. The floors were so dirty that we had to bathe in the filthy bathroom which has paint peeling off the tubs and put socks on just to walk around. The sleeper couch that we had to use was also very dirty and old. The front door had a 1 inch gap all around it and you could see the light, I’m not even sure how the door stayed closed. The planes from the airport go all night long and sounded like they were going to crash into the building. If we could have found another place we would have left. When I told the front desk about the roaches the worker just okay thanks and stayed he would call someone.
Stayed 1 night in Dec 2023

6/10 Okay

Rodney

K

4/10 Poor

Brandy

Stayed 1 night in Jan 2024

4/10 Poor

Kyle

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Noisiest hotel I ever stayed in.
Airplane noise was nonstop until 2am the beds were awful to sleep on, your body would sink into like an air mattress deflating. Breakfast area was really small and crowded.
Stayed 1 night in Dec 2023

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepción fue terrible. Luego de entregarnos la habitación, nos dimos cuento que tienen habitaciones arrendadas por vivienda en su mayoría. La habitación olía demasiado a cigarrillo y tuvimos que irnos y reservar en un hotel

8/10 Good

Leydy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

JoLanna

Liked: Cleanliness
The resort itself is okay, but the airport is right there. It’s super loud. My friend was freaking out about how the plane could land on us…

2/10 Terrible

Hilary

Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place.
Terrible hotel, nothing was working in the room including toilet flush. They might not be doing any pre check before allotment of thr rooms to guest. Turning the heat on caused fire alam. Room was smelling like dust. And front desk also confirmed they dont clean air duct of ventilation ever so all rooms will.smell the same. Long queues for breakfast so had to skip and eat out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2023

6/10 Okay

Fayola

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

DATTARAM

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was very nice and polite. The area is quiet but within walking distance of restaurants. Walmart and Dominos was within a 3-5 minute drive.
Stayed 5 nights in Dec 2023