- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the aesthetics, the uncluttered spaciousness of our room, especially the marbled shower with bench and alcove in addition, the friendliness, helpfulness, and responsiveness of the front desk staff, especially Marta and Alejandro, as well as waiters Gustavo and Hector in Soberana, were warm and personal. We only have one criticism. The morning coffee in Soberana was undrinkable. We and several other guests routinely bought takeout coffee next door at Bengala before sitting down to breakfast. We have already reserved seven rooms for next January, 2021, bringing our relatives, who all appreciate excellent coffee.