Exterior

Reviews of Werribee Short Stay Villas & Accommodation

4 out of 5
Werribee Short Stay Villas & Accommodation
150 Bulban Road, Werribee, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 339 reviews" "
Rating 8 - Good. 90 out of 339 reviews" "
Rating 6 - Okay. 12 out of 339 reviews" "
Rating 4 - Poor. 2 out of 339 reviews" "
Rating 2 - Terrible. 3 out of 339 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Liked: Cleanliness, property conditions & facilities
Very nice accommodation
Stayed 2 nights in Apr 2024
Response from Marg, Manager, WSSVA on 20 Apr 2024
Your positive feedback is much appreciated.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, spacious and clean.
Stayed 1 night in Mar 2024
Response from Marg, Manager, WSSVA on 20 Mar 2024
Thank you so much for your positive feedback. We are glad you enjoyed your stay.

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Really nice cottage and lovely experience with the organisers.
Stayed 1 night in Mar 2024
Response from Joanne Manager WSSVA on 10 Mar 2024
Hi Michelle,We are so happy you enjoyed your stay with us.It was lovely meeting you and your sister and learning more about Pickleball. We hope you both did well.Kind regardsJo

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The cottage is in a very quiet area and is well set up for extended stays.
Stayed 1 night in Feb 2024
Response from Joanne Manager WSSVA on 1 Mar 2024
hi James,Thank you for your great review, we are really happy you enjoyed your stay with us. Hope you will stay with us again.CheersJo.

2/10 Terrible

Ryan

Got kicked out on last night and told I would receive a refund but never did
Response from WSSVA on 28 Feb 2024
Well Hi Ryan,You got kicked out and NO refund because of your behavior, just sit back and have a little think.Have a good day.WSSVA

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed. Quiet, clean, comfortable, easy to find.
Stayed 3 nights in Dec 2023

8/10 Good

Sze

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful villa, very comfortable. The driveway was quite steep and we scraped the under side of our car. Will definitely stay again
Stayed 1 night in Dec 2023
Response from Jo on 25 Dec 2023
Hi Kimberley Thank you so much for your great review. We are really pleased you enjoyed your stay. Hope to see you again.CheersJoanne

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good self contained accomodation in Werribee
Stayed 5 nights in Nov 2023
Response from Joanne Manager WSSVA on 6 Nov 2023
Hi Margaret,We are really glad you had a lovely stay, and our Villa was just right for you. Thank you for your review it's so rewarding when we know our guests have enjoyed their stay.Hope to see you again.RegardsJoanne.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway!
Joanne was a very sophisticated down to earth woman, I had issues with my booking and she resolved everything from start to end.
Stayed 2 nights in Oct 2023
Response from Joanne Manager WSSVA on 2 Nov 2023
Hi Lesley,I can't thank you enough for your review such kind words.I am so glad I was able to help you.Hopefully you will stay with us again.RegardsJoanne.

8/10 Good

Melanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Stay was great, Villa was easy to find, liked it was gated at night. Only bad thing about it had very bad smell from chicken farm next door.
Stayed 7 nights in Oct 2023
Response from Joanne Manager WSSVA on 25 Oct 2023
Hi Melanie,Thank you for your honest review. Unfortunately the chicken farm does smell on the occasion but it is out of our control hopefully one day it will relocate.CheersJoanne

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2023
Response from Joanne Manager WSSVA on 3 Jan 2024
Thank you so much for your honest review, Daniel, its greatly appreciated. Kind RegardsJoanne.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Marg, Manager, WSSVA on 11 Oct 2023
Hi Rhonda.Your positive feedback is very much appreciated.Best wishes,

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in, staff were lovely. Clean and quiet accommodation, perfect for our stay.
Stayed 1 night in Oct 2023
Response from WSSVA on 9 Oct 2023
That's a great review Sheridan, thank you very much we are really glad you enjoyed your stay.CheersJo.

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little home, quiet for our quick stay. Easy to check in/out.
Stayed 1 night in Sep 2023
Response from Marg, Manager, WSSVA on 24 Sept 2023
Thank you for your positive feedback Tamara. Much appreciated.Safe travels for the rest of your journey.

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved our four day stay at the Villa. Very comfortable, clean, lovely & quiet. Close to cafes, shopping centre, petrol station, playground etc. The villa had everything we needed, except a few extra towels, sheets, cooking utensils or washing machine would’ve been handy, especially with two small children for four days but otherwise it was a fantastic little getaway and wouldn’t hesitate to stay again. Highly recommend.
Stayed 4 nights in Aug 2023
Response from Marg, Manager, WSSVA on 27 Aug 2023
Thank you for your feedback. It is appreciated.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, very clean, excellent communication and service
Stayed 1 night in Aug 2023
Response from WSSVA on 14 Aug 2023
Hi Adrian,Thank you so much for your really kind review. We are all very glad you had a great stay, and we certainly hope to see you again. Hope Kilmore warms up soon!!RegardsJoanne.

8/10 Good

Tim

Stayed 2 nights in Jul 2023

10/10 Excellent

Sharee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet end to our Great Ocean Road adventure
Stayed 1 night in Jul 2023
Response from Marg, Manager, WSSVA on 6 July 2023
Thank you Sharee. Your positive feedback is greatly appreciated and we are so happy you enjoyed your stay.

10/10 Excellent

Chris

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and super friendly staff, looking forward to staying again
Stayed 1 night in Jun 2023
Response from Marg, Manager, WSSVA on 21 June 2023
Your positive feedback is very much appreciated and we also look forward to you staying again.

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the villas was very convenient to where we needed to be in Werribee and only a short distance to local shops and restaurants.
Stayed 4 nights in Jun 2023
Response from WSSVA on 14 June 2023
Hi Flora,Thank you for your rewarding review. It gives us great pleasure when our Guests are happy with the accommodation. Hope to see you again.RegardsJoanne

6/10 Okay

Cassie

Liked: Cleanliness, staff & service
Train and road noise. Bed was too firm and so big there was no room in the bedroom. Very basic accommodation.
Stayed 1 night in Jun 2023
Response from WSSVA on 13 June 2023
Hi Cassie,Sorry the accommodation wasn't up to your standard.We have only ever had compliments on the bed but everyone is different.We wish we could move the train line but unfortunately that is part of Werribee.RegardsJoanne

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023
Response from WSSVA on 6 July 2023
Your positive feedback is greatly appreciated.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and lovely
Stayed 1 night in May 2023
Response from Marg, Manager, WSSVA on 29 May 2023
Thank you for your positive feedback Michelle. We hope you can stay with us again.Best wishes.

2/10 Terrible

Amritpal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is very rude and not approachable. Would not listen to customer concern after showing evidence.
Stayed 4 nights in May 2023
Response from Marg, Manager, WSSVA on 25 May 2023
Good afternoon Amritpal,We are extremely disappointed that you were not satisfied with your stay. Please note that our accommodation is listed as 'not' pet friendly, therefore I find it surprisingly difficult to understand why you insist that your bed contained dog hair as no pets are permitted. Our villas are thoroughly cleaned after each guest has checked out with all linen changed.It is also difficult for me to believe that my Business Partner 'is very rude and not approachable', as per your comments.We pride ourselves on rectifying as soon as possible, any problems which may arise and hope that any issues are brought to our attention as soon as possible. We are disappointed at the score you have rated us.

10/10 Excellent

DENIS

Stayed 1 night in May 2023
Response from Jo. on 15 May 2023
Hi Denis,It makes us so happy here at WSSVA to know our Guests enjoyed their stay. We hope the rest of your travels are enjoyable and safe. Thank you for a great review.Kind RegardsJoanne.

10/10 Excellent

Patricia

Stayed 1 night in May 2023
Response from Jo on 8 May 2023
Hi Patricia,Thank you for your great review. We are so glad you had a very enjoyable stay.RegardsJoanne

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for two nights to attend my mother’s funeral. Convenient location. Clean and quiet. Friendly staff on check in. We would definitely stay again. Fully self contained. Fridge was turned up too high and froze everything,apart from that it was perfect for us.
Stayed 2 nights in May 2023
Response from Marg, WSSVA on 4 May 2023
Hi Stephanie,Your positive feedback is very much appreciated and apologies for the fridge.We hope you can stay again, next time for a much better reason.

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an ideal place to stay - convenient, good vakue, very clean and comfortable. The only problems (very small ones) were the wifi kept cutting in and out and the hot water in the shower kept cutting in and out. Neither of those issues would prevent me from going back or from recommending it to others.
Stayed 1 night in Apr 2023
Response from Marg, WSSVA on 28 Apr 2023
Your feedback is appreciated. Please note that the issues you have raised will be investigated.

10/10 Excellent

Joanne

Stayed 3 nights in Apr 2023
Response from WSSVA on 20 May 2023
It's so sad that not everyone can be pleased.

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every bit of the stay. Only thing I didn’t enjoy is the free wifi didn’t work very well and had to hotspot the tv from my phone but that was the only bad thing. Everything else was 10/10
Stayed 4 nights in Apr 2023
Response from Margaret on 22 Apr 2023
Hi Cody.Thank you for your feedback, it is very much appreciated.Please accept our apology for the wi fi issue and note that we will look into this.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff pleasant facilities perfect for my needs
Response from Jo on 6 Apr 2023
Hi Deb,Thank you for your great review it makes us really happy to know our guests have had a good stay.Hope to see you again.RegardsJoanne

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, easy checkin & out !
Stayed 1 night in Mar 2023
Response from Marg, WSSVA on 27 Mar 2023
Hi Melissa,Thank you so much for your positive feedback. It is greatly appreciated.We look forward to you staying again and are so glad that you arrived home safely.Best wishes.

6/10 Okay

COLIN

Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay again.
We felt accommodation very tired and run-down, some places dirty. TV in bedroom only got 2 channels and TV in the lounge had to be turned of and on to work. Reception lady knew about this, she told us. Kitchen chairs had the vinyl lifting off therefore couldn't be deep cleaned, felt dirty. Bathroom felt dirty with dirty tiles, grout and little bin. Fridge freezer box needed defrosting, full of ice. Carpet old and dirty. Door handles on bathroom and bedroom falling off. Adhesive frosty for privacy in the bedroom was all creased and not full window. Throw rug had crusty something split on it. It was revolting. Bed comfy enough.
Stayed 2 nights in Mar 2023
Response from Marg, WSSVA on 21 Mar 2023
We are extremely sorry that you were not satisfied with your stay. Please note that these issues will be addressed immediately.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place. Stayed there to attend air show so had to check in earlier that 2pm...no problems. Very comfortable and easy to find
Stayed 2 nights in Mar 2023
Response from Marg, WSSVA on 20 Mar 2023
Thank you for your positive feedback. It is very much appreciated.We hope you keep us in mind if you need us at any time in the future.

10/10 Excellent

Jodie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people & great service .
Stayed 1 night in Mar 2023
Response from Marg, WSSVA on 19 Mar 2023
Your positive feedback is very much appreciated.We hope you can visit again.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Windy day caused some odour from the egg farm nearby. Would highly recommend.
Stayed 2 nights in Mar 2023
Response from Jo on 9 Mar 2023
Hi WendySo glad you enjoyed your stay and thank you for your review, hope to see you again. I agree the chicken farm gets very smelly sometimes wish it would fly away.CheersJoanneCheers

10/10 Excellent

MARION

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good atmosphere. Easy and friendly check in. Good parking.
Stayed 1 night in Mar 2023
Response from Marg, WSSVA on 6 Mar 2023
Your positive feedback is very much appreciated.Thank you Marion.Kind regards.

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of smallish size, but definitely ok for a overnight stay. Did wake up by the freight train once in the night. Beds are soft.
Stayed 1 night in Feb 2023
Response from Marg, WSSVA on 27 Feb 2023
Thank you for your feedback.

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2023

10/10 Excellent

Shane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Feb 2023
Response from Marg, WSSVA on 19 Feb 2023
Hi Shane,Your positive feedback if very much appreciated, thank you.

10/10 Excellent

ELLIE

Stayed 2 nights in Feb 2023

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly owners, nice and quiet, beautiful surroundings. Will definitely visit again.
Stayed 3 nights in Feb 2023
Response from Jo. on 14 Feb 2023
Hi Belinda,Thank you for your really thoughtful review it means a lot to know that our guests have a nice stay. Hope you do stay again.CheersJoanne.

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet lovely stay
Stayed 3 nights in Feb 2023
Response from Jo. on 7 Feb 2023
Hi Matthew,Thank you for your great review so glad you and your family enjoyed your stay with us.RegardsJoanne

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for business trips to Werribee and surrounds. Self contained secure facility.
Stayed 1 night in Feb 2023
Response from Jo on 5 Feb 2023
Thank you Helen for your great review. We are so glad you had a nice stay hope to have you back again.RegardsJoanne

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in & out. I dealt with Marg the whole time and she was absolutely lovely and accomodating. Property was clean, tidy and quiet. Will definitely be staying again.
Response from Marg, WSSVA on 17 Jan 2023
Hi Ashleigh,Thank you so much for your positive feedback. We hope you can stay again.Best wishes,

10/10 Excellent

Bianca

Stayed 1 night in Dec 2022
Response from Jo WSSVA on 31 Dec 2022
Hi Biancia,Thank you for your excellent review so glad you enjoyed your stay. Also we fixed the little bird problem and thank you so much for letting us know and being so understanding. Hope your boat trip to Tasmania wasn't too rough.Happy New Year.CheersJo.

10/10 Excellent

Kellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous little Cabins.
Stayed 1 night in Nov 2022
Response from Marg, WSSVA on 28 Nov 2022
Your positive feedback is very much appreciated Kellie. Thank you. We hope you can stay again.

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean. Comfortable beds and convenient location.
Stayed 1 night in Nov 2022
Response from Marg, WSSVA on 25 Nov 2022
Thank you for your positive feedback. It is very much appreciated. We hope you can stay again.

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Marg, WSSVA on 23 Nov 2022
Your positive feedback is very much appreciated. Thank you.