Courtyard
Check availability

Reviews of The Prince

4.5 out of 5
The Prince
2 Acland Street, St Kilda, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 866 reviews" "
Rating 8 - Good. 290 out of 866 reviews" "
Rating 6 - Okay. 83 out of 866 reviews" "
Rating 4 - Poor. 33 out of 866 reviews" "
Rating 2 - Terrible. 9 out of 866 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience of the property.
Stayed 1 night in Apr 2024

4/10 Poor

Larry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I rarely write poor reviews. But after spending $450au in order to have a king bed, the only option being a “corner suite” I was very dissatisfied. The bathroom is so small there isn’t even room for your toiletry bag. Need a towel to shower or dry your hands? Other side of the room. Not even a towel rack nearby. It’s that small. The whole layout is wack. Got a call, needed a pen and paper, nothing to be found. A bottle of water? Nope. Nothing. For a suite, it’s cramped and doesn’t include even the most basic amenities found in a motel. Maybe the cheaper rooms are better, but this suite was a total bust and total rip.
Stayed 1 night in Feb 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous night thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Stayed 4 nights in Apr 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Prince Team on 9 Dec 2023
Hello Sally,Thank you for your feedback, we really appreciate it !Have a great day.

8/10 Good

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a great position in St Kilda - walkable to the beach and the hotel has some excellent dining options. The walls in the room are incredibly thin though which is is annoying if you have people in the rooms next to you.
Stayed 1 night in Nov 2023

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the property, the staff was accommodating on all levels. The only thing stopping this facility from being all five stars was no pool or spa. A big spa even, would be very good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Prince Team on 9 Dec 2023
Dear Kevin,Thank you for your feedback, we are happy to see that you enjoyed your stay !Have a great day.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a whistling/buzzing sound on our floor that wouldn't go away. Night Manager was most helpful but couldn't isolate or fix the noise. Gave us some earplugs which helped. Seemed to be a faulty bearing in A/C or similar, I'm sure it's been fixed by now.
Stayed 1 night in Oct 2023

10/10 Excellent

Kerryn

Stayed 1 night in Oct 2023
Response from The Prince Team on 9 Dec 2023
Dear Kerryn,Thank you so much for your review, we really appreciate it.Have a great day !

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place for weekend away from home, with great eating options (in and externally) and a good bar. Rea
Stayed 1 night in Sep 2023
Response from The Prince Team on 28 Oct 2023
Peter, We are thrilled to read you had a great stay with us. I will pass this review onto the team, they will be thrilled to read you had an enjoyable stay. We look forward to welcoming you back again soon. Kind regards, The Prince Team

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate room and facilities. Convenient location with parking. Only negative was not much to look at in enclosed courtyard.
Stayed 1 night in Sep 2023
Response from The Prince Team on 28 Oct 2023
Brad, We are thrilled to hear you had an enjoyable stay. We look forward to welcoming you back again soon. Kind regards, The Prince Team

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Parking , Didnt realise could of paid $1 for parking & breakfast Walking down steps with bag an effort Do me good
Stayed 1 night in Aug 2023

8/10 Good

MA. CINDY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Aug 2023
Response from The Prince Team on 24 Aug 2023
MA. CINDY, Thank you for your review, we are thrilled you enjoyed your stay. We look forward to welcoming you back again.Kind regards, The Prince Team

10/10 Excellent

chrissie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay and enjoy St Kilda! Only downside noisy plumbing. Food, room and ambience wonderful.
Stayed 1 night in Aug 2023
Response from Prince Team on 14 Aug 2023
Hi Chrissie, Glad to hear you had a great stay. Please let us know next time you stay so we can ensure you have a quieter room.Warm regards, Hayley

8/10 Good

Mike

Stayed 1 night in Jul 2023
Response from The Prince Team on 7 Aug 2023
Mike, Thankyou for your feedback. Kind regards, The Prince Team

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
nothing further
Stayed 1 night in Jul 2023
Response from The Prince Team on 7 Aug 2023
Mike, Thankyou for your feedback, we are thrilled to see you enjoyed your stay. Kind regards, The Prince Team

10/10 Excellent

Matt

Stayed 1 night in Jul 2023
Response from The Prince Team on 7 Aug 2023
Matt, Thankyou for your feedback. We look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and friendly staff, place was clean and comfortable, I recommended anyone to stay. Was really close walk to the palais theatre which is why I booked. And cannot make a negative comment against this hotel. The food and drinks were great. Will definitely be back again :) thank you to lovely staff for making me feel very welcomed and safe.
Stayed 1 night in Jul 2023
Response from The Prince Team on 7 Aug 2023
Melissa, We are thrilled to read you had an enjoyable stay with us here at The Prince. I look forward to passing on your kind words to the team, as this really does serve as great encouragement for them to keep doing what they do best. Melissa, we look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and service was great. Really nice facilities pub, dining room etc but the room was tired and sad - it needs some attention. Overall it was good stay.
Response from The Prince Team on 13 July 2023
Lesley, thank you so much for taking the time to leave us an honest review! Wonderful to hear that the service provided was great, I will pass this feedback onto the team! We look forward to welcoming you back soon.Kind regards,The Prince Team

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Prince Team on 8 July 2023
Danielle, We are thrilled to see you had a great stay with us, we look forward to welcoming you back again soon. Kind regards, The Prince team

8/10 Good

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from The Prince Team on 8 July 2023
Julianne, We are thrilled to see you had a great stay with us. We look forward to seeing you again soon. Kind regards, The Prince team,

10/10 Excellent

ROBERT

Stayed 2 nights in Jun 2023
Response from The Prince Team on 7 Aug 2023
Robert, Thankyou for your feedback. We look forward to welcoming you back to The Prince again soon, until then safe travels. Kind regards, The Prince Team

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Prince Of Wales because of a Band the Wife and I were seeing at the venue. Very convenient for us because we just had to walk through the Bar area and out the Front. The Room was very clean, and the Bed was comfortable. Shower was really good as well. Perfect location for shopping as we just caught the tram out the front to go into the city, and also there was plenty of café’s and restaurants nearby. Just a short walk to St Kilda beach as well. Wife and I had Breakfast at the Prince Of Wales on the Sunday and it was one of the best Breakfasts we have had in a long time, the food was so fresh and delicious and the coffee was on point as well. Will definitely be coming back 😃
Stayed 2 nights in May 2023
Response from The Prince Team on 31 May 2023
Matt, We are thrilled to read you had a great stay with us and you enjoyed the gig in the band room! We look forward to welcoming you back to The Prince soon, until then safe travels. Kind regards, The Prince team

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Christina on 16 May 2023
Good afternoon Chris, sorry to hear that your stay was not up to standard! I would love to discuss this further with you so we can improve and hopefully welcome you back in the near future.

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Christina on 16 May 2023
Hi Frances, thanks for taking the time to leave this honest review. We appreciate all feedback!

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, its central and convenient for what i do when in Melbourne and i am here monthly, My only feedback to the Prince is that i have been coming here for about 2 years now and the menus have never changed, nothing wrong with the food but very limited choices so i find myself looking around for somewhere else to eat when staying.
Stayed 2 nights in Apr 2023
Response from Christina on 16 May 2023
Good afternoon Wayne!Thanks for leaving this honest review, we appreciate this as it helps improve our guests overall stay. I have passed this feedback onto management.We hope to welcome you back in the near future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and facilities
Stayed 1 night in Apr 2023
Response from Christina on 22 May 2023
Thank you for the amazing review, we hope you visit again soon!

10/10 Excellent

Ross, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once you've figured out the very confusing layout of this hotel, you begin to appreciate it. Having free onsite parking is a major plus. The WiFi Internet is reliable and reasonably fast (for Australia).
Stayed 2 nights in Apr 2023
Response from Christina on 16 May 2023
Hi Ross,Thanks for the feedback! We hope to welcome you back soon.

10/10 Excellent

Lucy-Mae

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, cute and neat hotel! Everything was clean, staff were friendly. Room had a nice balcony and cute personal features! Would stay again!
Stayed 1 night in Mar 2023
Response from Christina on 22 May 2023
Good afternoon Lucy-Mae,Thank you for the review, so glad to hear you enjoyed your time with us. We can't wait for you to stay with us again.

10/10 Excellent

Luke

Stayed 1 night in Mar 2023

6/10 Okay

Lilian

Stayed 2 nights in Mar 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A very nice property
Stayed 1 night in Mar 2023

2/10 Terrible

Susan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have often stayed at the Prince and very much enjoyed it. This time I had a slight problem with my room and the staff, not only not offering any compensation, were dismissive, suggesting I ask for a room without this problem (provision of basic equipment) next time. What makes them think there will be a next time!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Emilie-Jain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property at the beautiful St Kilda. Great location, across the road from the beach. Free car parking onsite, the hotel is trendy and our room was lovely. The bed was just as comfortable as ours at home! Which is rare for a hotel. In room service for breakfast was quick and delicious. We will stay here again.

10/10 Excellent

Joanne

Stayed 1 night in Feb 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
My room was simple and lovely with beautiful considerate touches. Such a comfortable bed, lovely products to use in the bathroom and all the extras. Iron and ironing board, dressing gown, etc. I will definitely be back. Thank you.
Stayed 1 night in Jan 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location and friendly staff. Enjoyable stay!! We had a clump of someone else's hair on the wall of our shower which was unfortunate. ( Have pics if you need ).
Stayed 1 night in Jan 2023

10/10 Excellent

Lachlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I stayed longer than 1 night. Great location, facilities and staff
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness
Classy, spacious rooms, great location, great alternative to staying in city
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean and comfortable stay.
Stayed 3 nights in Jan 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for St Kilda base with easy city access
Just an amazing place to stay, the perfect location to enjoy the relaxed vibe of St Kilda and a team stop right outside to get into Melbourne city in 20 mins. Fab food and drink on site, free parking on site, fabulous staff and really good value. The rooms aren’t fancy but perfectly formed and very comfortable. We will be back…..
View from the deck…..
Stayed 3 nights in Jan 2023

6/10 Okay

Shyamala

Liked: Staff & service, property conditions & facilities