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Reviews of St Kilda Hostel

2 out of 5
St Kilda Hostel
32 Carlisle Street, St Kilda, VIC

Reviews

4.6
Rating 10 - Excellent. 1 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 5 out of 34 reviews" "
Rating 2 - Terrible. 13 out of 34 reviews" "

4.2/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Okay

Theagarajan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not too bad
It was very basic. Nothing too fantastic about the location. There are other hostels around the area offering better options with respect to the comfort level. I bought a beer and took into the room. No air con. The main door was wide open for anyone to walk in. Not safe.
Stayed 1 night in Mar 2020

8/10 Good

Sam

Liked: Staff & service
You pay for what you get
Very good price. I suppose you pay for what you get. Very basic accommodation but fairly clean and tidy. Staff were friendly and helpful. Property looks a bit run down that’s my only real issue. Would recommend
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This Hostel was the most disgusting place I have ever stayed. There was people sitting around the middle of the hostel outside in absolute filth. I have stayed in a few hostels so I am aware of what to expect but this place was next level! It was so gross! I had actually stayed in this place 6 years ago and it was nothing like this. The rooms where so run down and everything was dirty. The bed was so uncomfortable and we later discovered once we lifted up the 8in thick mattress, that they had put boards between the mattress and bed frame. We woke up to vomit outside our door. I would never recommend this place to anyone. So disappointed!
Stayed 1 night in Feb 2020

4/10 Poor

Jackie, toronto

Disliked: Cleanliness, amenities, property conditions & facilities
Thank goodness I only had to stay for 6 hours. Never again
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hopeless!
Booked online, turned up to check- in & the front gate was locked, the office unattended including the phone! I eventually go through to a person that didnt understand english after waiting 30 mins for the phone to be answered. Then to add insult to injury I was told the room was unavailable b/c they double booked. I never received a refund for the $60 I paid & had to sleep in my car over night!
Stayed 1 night in Jul 2017

4/10 Poor

Lenard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalled
From patched hole in doors, missing microwave oven glass carousel,stained carpets,tv remote unusable, blanket instead of top sheet and no bedspread, dirty kitchen, untidy yard, plus other areas. All in all a disaster area. Won’t stay there again and no refunds if you decide not to stay when you see it.
Stayed 2 nights in Jan 2018

6/10 Okay

Burner

Disliked: Cleanliness, property conditions & facilities
Crackhead central.
I booked at St Kilda but was moved to Victoria street, and so while I it was very apparent that this was a fortunate booking, I won't go into what the St Kilda one appeared, but I'd say to keep looking. In regards to Victoria Street, it was crackhead central, you knew it by looking at it, and while my comfort zone wasn't breached, someone did leave after a single night. I'm not the easiest of people to spook, and for me the $30 a night to just sleep was good, and I wasn't concerned with the crowd 'down stairs'. The people I had a room with were decent, one guy was a little grouchy, but nothing bad. Some beds were enclosed on the top bunk, and were annoying to get in and especially out of. I had to jump down if there was no stool below me, not a high drop, just loud, occasionally. The beds themselves were...not exactly top notch, but this is $30 a night and crackhead central, so while they weren't the best and the one I ended up in 'after' the first couple of nights, was very squeaky to slight movements. I would however recommend you book Dr's appointment and /or an STD screening on your departure..Just in case. Overall, for me it wasn't bad, but I'm able to also handle myself. If you're after cheap, I'd say keep looking, there are other places for the same price, just don't expect to be right inside the city. Though, from what I discovered, the city wasn't where the fun was, anyway. P.S There aren't any lockers.
Stayed 4 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not start here
Left after 10 minutes.. facilities were disgusting .. nothing remotely like what was described on the website
Stayed 2 nights in Jan 2018

8/10 Good

Neil

St Kilda Barmy Army
Location of hostel was ideal
Stayed 7 nights in Dec 2017

6/10 Okay

Matty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for party-goers and adventurers
If you're after a quiet stay with secure rooms, cleanliness and booking guarantees, this is NOT the hostel for you. If you're after a kind of fly by the seat of your pants experience and looking to meet cool people, read on. The experience begins after having booked through Wotif with credit card billed, being told by one of the temp staff that the place was booked full and that they didn't have any 4-beds available, and that the rates advertised on the website weren't for me (despite the fact they actually were), and that I could get a 6-bunk for the price they ask online for a 4-bunk room. I learned subsequently that this is not an uncommon scenario (firsthand experience and see other reviews). They then booked me into a room which was already full, to the consternation of other bunk-mates, before getting it right. Several days later, I was forced to move to another room because they had over-booked again. A room-mate jovially announce that this was the drunk room, hoisting his six pack. Had the front desk not moved me to a more suitable room, this review would have been 1 out of 5. During the day its a very chill atmosphere with relaxed rules and good people. During the night, prepare for drunk fights as backpackers with too much testosterone fight over women, petty squabbles or differences of opinion. In between this there is actual deep connections where you want them and a hell of a lot of partying and good music.
Stayed 7 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Two night stay
Very messy room since it was full of long term guest. I didn’t know which bed was mine since non of them where made. They let me check in 3 hours before official check-in.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
not again
The worst place I've stayed. Really. Rooms are very dirty! very uncomfortable.
Stayed 1 night in Oct 2017

4/10 Poor

M, NSW

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
poor rated hostel
Room needs painting and wall repairs. Tap handle falling off. Heating not working. Bed comfortable but no top sheet provided. Carpet stained and torn. Not enough cutlery and crockery available in share kitchen.
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Upon arrival we very very abruptly and quite rudely informed that the rates of the room displayed on hotels.com were wrong, having already paid for our stay, we were told numerous times by the man on the desk he'd prefer it if we chose to get a refund and not stay. We had no where else to go, it was late evening and not enough money to pay extra somewhere else. He did not have any level of good customer service and was very blunt with us. We were given a private room as payed for, which was ok. It had good facilities and was nice enough. However we woke the next morning covered in bites of some sort. I would not return unfortunately. Hotels.com also stated there was free parking, however there were only 5/6 spaces for the hole hostel so we had to pay street parking.
Stayed 3 nights in Aug 2017

6/10 Okay

Jasmina, Germany

Liked: Cleanliness, staff & service, room comfort
Good hostel
We booked the hostel manly because it had a car park . But we have been surprised for how spacious the room was and in the heart of st kilda. We stayed in the hostel for 3 nights in a doublebed room with own bathroom. Every day a chambermaid came vor cleaning and brought new towels. To be honest we haven't used the kitchen and tv/chill area ... For the money it was a great stay and we would come back !
Stayed 3 nights in Aug 2017

6/10 Okay

jackie, australia

Disliked: Cleanliness
Good location, 5 mins to the beach
Helpful staff, heater broken, toilet seat broken, tap broken, sink tap sprays water, very comfortable bed. The quietest backpackers I have ever stayed. Very safe as the security gate is shut at night. Minimal parking. Windows in bathroom stuck open and very cold! Cleaner very good and clean towels every day. Clean sheets every three days. Beautiful linen. Comfy pillows, I'm impressed! No chairs in room and carpet is yuck. I stayed for two weeks and minimal cleaning done. Everyone banged on the door as numbers are hard to read. Will stay agin. Good price, great location. No hairdryer.
Stayed 14 nights in Jul 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Too noisy,all night drinking and partying smoking
Scary dirty place,recommeded hotel was completely booked online person said there is a nearby hotel,never again.1st visit to Australia,quest hotel was really nice and clean

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No sleep
Dirty, noisey, no hot water. So noisey we couldn't sleep

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic hostel. Not very comfortable communal areas. Room not cleaned very often. Below what I expected.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
looked 'dogdy' upon arrival
I booked a twin share room, bunk beds with private bathroom. The room looked nothing like the internet picture online, when I booked. Upon arrival was told our room was actually a 6 berth bunk share, and TV didn't work. Carpet was vacuumed, but stained. We had to put on our own linen that they supplied - my pillow case had a disgusting stain on it. Pillows and dooners that we had to cover ourselves were stained and looked dirty - very gross! Some weren't even folded - I actually wondered if the room had been cleaned at all. The bathroom was clean enough, but had a floor mat that looked like it had been used for several weeks, certainly not a new fresh one - I refused to use the shower.

2/10 Terrible

Rick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed with the broken tap and sink.
We chose the hostel main because of the location St Kilda (my frineds' area) , but it's actually not location we needed: too far from my friend's place. First of all, the room has some smoke smell from previous customer. Although I liked the big washroom, but the water tap and sink were both broken: the sink was blocked. Most importantly, someone unlocked the door without knocking early in the morning, which cannot be tolerated. That's why I had to change to another more expensive hotel.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I was staying in a dorm with the housekeepers and I believe my room is probably one of the cleanest. The common area esp the kitchen is not clean. I won't even cook there. Don't expect anything for breakfast. I chose this place only for the price.

2/10 Terrible

Carolyn, Romsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing going for this place was the location
Seven car parks for the entire complex meant out car was was parked out in main street wherever we could get a park. On opening the door of the room the smell was foul. The bed linen was dirty/stained, the pillows (if you could call them that!) absolutely stunk and it was obvious that the bedding hadn't been changed or the room cleaned from the previous occupant as there was still rubbish in the bin. Only one light in the bathroom/toilet area working. Bathroom door had 2 fist holes through it! Had to wake management after opening to get security deposit returned.

2/10 Terrible

Nigel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unhappy off as I had to walk and change my plans
Didn't stay as they had doubled booked me

8/10 Good

Rolf, Adelaide

Liked: Staff & service
Disliked: Cleanliness
Great affordable accommodation
The staff were exceptional. Happy to chat and extremely accommodating and patient.

4/10 Poor

Jandy, Melbourne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not worth it.
Went to check in on the Friday and they tell us that they do not have the private room (double/queen) that was advertised and paid for on my booking. Why did they not call and tell me before now, like when I actually booked? They stated that the price I paid would get us a beds in a 8 bed dorm (4 bunks). They assured us it was quiet with only 2 others in the room. Then place 4 more people who were noisy partygoers in the room. Then on the Saturday after one night the bunk collapsed and would seriously hurt me (bottom bunk) if I had still been sleeping instead of getting up and going out. It is not a bad place, but not well thought out or taken care of. It was quite disappointing and not at all what we signed up for. There were no apologies or refunds.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Cheap and cheerful!
Difficulty with the online booking system. Perfect hotel for backpackers.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Good price
Not bad
Stayed 4 nights in Dec 2019

6/10 Okay

Lucrezia, Reggio Emilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ostello adatto a chi ha poche pretese. La camera era spaziosa ma senza asciugamani ne lenzuola, solo un copri materasso e una coperta. Le aree comuni sono abbastanza fatiscenti e sporche. Gli ospiti sono principalmente ragazzi giovani e backpackers che parlano a voce alta e ascoltano musica fino a tardi la notte, quindi se avete intenzione di riposarvi non è proprio il posto migliore. Unica nota positiva è la posizione, a pochi minuiti a piedi dalla spiaggia e dal centro di St.Kilda
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det värsta jag i någonsin varit med om
Värsta stället jag någonsin satt min fot på, jag brukar aldrig lämna dåliga recensioner men denna gång måste jag tyvärr. De spelade extremt hög musik hela natten, spelade boll mot fasaden på vårt rum, boxades precis utanför, kastade glasflaskor på parkeringen klockan 3 på natten.. jag gick upp till jobbet kl 6 och då var det en hel drös med folk som fortfarande röjde o skrek o spelade hög musik. Fick flytta på soptunnor och tomflaskor o krossat glas innan jag kunde köra iväg med bilen. Inte nog med det så kom dem anställda och smällde upp dörren när min sambo låg o sov för att kolla brandvarnaren.. vilket dom snabbt konstaterade att de var i ett annat rum.. nej.. rekommenderas inte för någon.. Avstå helst detta och stirra er inte blinda på priset! Det är inte värt det.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
très mauvaise impression. chambre insalubre, salle de bain pareille... plus jamais ! à déconseiller fortement !
Stayed 1 night in Jan 2018

10/10 Excellent

Daouda D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci.
Pas de commentaires.
Stayed 14 nights in Sep 2017

6/10 Okay

Kang Bo

Liked: Cleanliness
Stayed 3 nights in Jul 2017

8/10 Good

Jun, Tokyo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
安く抑えたい人にはおすすめ
シティからはトラムで３０分ほどかかるが、その分穏やかな場所で落ち着いている。ホステルは駅から徒歩５分ほどで、近くにスーパーやファストフード店、コンビニなどあり利便性は高い。徒歩１０分あれば海沿いにも出られる。 部屋に共同シャワー、トイレがあり、外には共同キッチン、リビングがあり、宿泊者同士で料理を作っていることもあった。ランドリー設備もあり。（有料） 従業員も優しい人達で、気さくに対応してくれる。宿泊者も、フレンドリーな人たちが多かった。夜１０時以降は皆静かにしていた。 宿泊費もお手頃で、最低限の設備が整っているので、安く抑えたい人にはおすすめ。
Stayed 1 night in Jun 2017
Response from ALI on 3 July 2017
Thanks a lot dear for the positive feedback, we strive to provide a comfortable & cosy environment for our guests.Looking forward for your next stay with us :)