- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two hours into a 5 hour trip I was feeling a bit weary so I pulled over for a break. I thought I would check my emails. At 2.40 pm on the day I was to arrive I have a message from this accommodation saying Sorry we can no longer accommodate you. Absolutely no explanation or attempt to contact me via phone. I had already paid for my stay too. If I had cancelled at this short notice I would have been financially penalised. It was extremely inconvenient and stressful trying to find alternate accommodation at such short notice.