Room was not ready on arrival and I finally checked in at 1:45 pm, so much for the 11am check in advertised.
The room was cramped, no desk, no fridge, no wardrobe, no hangers. I know we call mobile computers laptops, that's not a comfortable way to work 9 hours a day.
Continental Breakfast provided, after a look in the kitchen cupboard for a bowl, I passed on the bowl and breakfast.
Smart TV: On enquiring as to why the TV wouldn't work I was told it's not connected. No channels available. After going out and buying a chromecast, I was able to watch TV.
Access,: The 3rd day I received a message that could have been are you checking out today, or it could have been do you need room service today, in hindsight the room service thought wasn't happening.
On return, I found I had a been locked out. Card canceled. In the middle of a pre-booked 5 day stay, unimpressed! I was told the system did it!
On the 5th there was room intrusion. While still in bed, someone accessed the lock with key card and opened the door. When I called out, they hesitated then shut the door. Needless to say, I got my self-organised and went down to check out immediately. and on enquiring as to who and why my room was accessed. You guessed it the computer did it. the other 99.9% accom staff knock to make sure the room is empty before entering with a keycard. They must all be wrong. An apology, no! I'm wondering now if his happened at other times I had been asleep. Book at your own peril!