Ratings based on 1,819 Verified Reviews

4.4 out of 5
89% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller from Victoria

Posted 12 Mar. 2020
The service was very good and staff ready to answer any questions.
Comment from Hotel Management
25 Mar. 2020 by Manager, Hotel Management
Dear Guest, It is so nice to see that you had such a positive experience whilst staying with us! I will share your kind words with our team. Kind Regards
5 out of 5
by A verified traveller

Posted 1 Mar. 2020
Comment from Hotel Management
20 Mar. 2020 by Manager, Hotel Management
Thank you for your review!
1 out of 5
by A verified traveller

Posted 26 Feb. 2020
Customer service on reception is very bad the guy Stay us 2 hour on front of reception .
Comment from Hotel Management
25 Mar. 2020 by Manager, Hotel Management
Dear Guest, I am very sorry to hear about this experience that you had. Please be assured that these comments have been taken very seriously and informed to our Management team. Kind Regards
5 out of 5
by A verified traveller

Posted 23 Feb. 2020 on Hotels
Comment from Hotel Management
20 Mar. 2020 by Manager, Hotel Management
Thank you for your review!
4 out of 5
by A verified traveller

St Kilda Rd Apartment - comfortable affordable.

Posted 23 Feb. 2020 on Hotels
Spacious Tower King apartment with bay and city views. Kitchen and furniture could do with an update, and shower over bath is very narrow. Clean andtidy.
3 out of 5
by A verified traveller from Melbourne

Posted 20 Feb. 2020 on Wotif
Good location. Rooms look a little dated. Mini bar was empty.
5 out of 5
by A verified traveller

EXCELLENT STAY

Posted 18 Feb. 2020 on Hotels
GREAT LOCATION. 15 - 20 MINUTE WALK INTO CBD UNDERCOVER PARKING FRIENDLY STAFF HAVE STAYED HERE A FEW TIMES
5 out of 5
by A verified traveller from Bendigo

Posted 16 Feb. 2020 on Wotif
Excellent spot to stay to visit Melbourne city. Well set up comfortable apartment.
Comment from Hotel Management
25 Mar. 2020 by Manager , Hotel Management
Dear Guest, Thank you for sharing you recent experience with us, this is very helpful for our future guests. We look forward to welcoming you back. Kind Regards
3 out of 5
by A verified traveller

Posted 15 Feb. 2020 on Wotif
Hotel restaurant was not as advertised. Food range poor. Location was great, and rooms OK
Comment from Hotel Management
25 Mar. 2020 by Manager, Hotel Management
Dear Guest, I am so sorry to see that you had such a disappointing experience whilst staying with us. Please be assured that all of your comments that you have shared will be informed to our management team so that we can correct the areas of concern. Kind Regards
5 out of 5
by A verified traveller

Posted 11 Feb. 2020 on Hotels
Comment from Hotel Management
20 Mar. 2020 by Manager, Hotel Management
Thank you for your review!