All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from The Rowville International Team on 16 Jan 2024
Hi Luke,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
4/10 Poor
Grahame
Travelled with family
12 Dec 2023
Disliked: Cleanliness
Smelt very bad …possibly cigarette smoke. Was a bit dirty around it - noisy when other guests returned at 2 and 3.30 am. Breakfast unavailable - not in a great spot.
Grahame
Stayed 2 nights in Dec 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Grahame,Thank you for taking the time to tell us about your experience at the The Chen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.s,Reception
The motel was perfectly located for our stay. The rooms were clean and spacious and had everything we needed.
Appreciated the receptionist took the initiative to upgrade our room to be near other family members. Very thoughtful.
Jan
Stayed 1 night in Dec 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Jan,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
10/10 Excellent
Peter
10 Dec 2023
Peter
Stayed 1 night in Dec 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Peter,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
6/10 Okay
Rhonda
Travelled with partner
9 Dec 2023
Liked: Cleanliness, staff & service, amenities
The room was a very good size, and the king size bed was very comfy. But the bathroom is a bit tired and you don't need the cold tap in the shower. And the aircon leaked....badly... onto the carpet and we had to turn it off.
But it was surprisingly quiet even tho on a very busy road, and quite comfortable.
Rhonda
Stayed 1 night in Dec 2023
6/10 Okay
Lisa
Travelled with family
2 Dec 2023
Disliked: Property conditions & facilities
Around the bottom of the shower was mouldy
The people 2 doors down were up all night talking then at approximately 7am they was outside my room talking very loud
Share some consideration towards others who are trying to sleep
Only 1 coffee cup in the room
Lisa
Stayed 1 night in Dec 2023
8/10 Good
Janette
24 Nov 2023
Janette
Stayed 1 night in Nov 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Janette,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Rooms were clean and roomy, bathroom well appointed, could not fault the motel room.
Christopher
Stayed 3 nights in Nov 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Christopher,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi Rakesh,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi Dwayne,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
8/10 Good
Corey
24 Oct 2023
Corey
Stayed 1 night in Oct 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Corey,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
My room was very clean, well appointed and great value for money. Easy to access and plenty of safe parking (I was towing a trailer). The staff were very friendly. Great Pizza shop a short walk away.
Shane
Stayed 1 night in Oct 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Shane,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
clean and tidy, close to lots of dining options. pizza shop walking distance
Makenzie
Stayed 2 nights in Sep 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Makenzie,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Graeme,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi Kirsty,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi Kirsty,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Filipa,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Luke,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Luke,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
8/10 Good
Qasim
Travelled with partner
11 Aug 2023
Kroon was clean
Qasim
Stayed 1 night in Aug 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Qasim,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Clea- Rose,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
8/10 Good
Susan
23 July 2023
Susan
Stayed 1 night in Jul 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Susan,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
Response from The Rowville International Team on 16 Jan 2024
Hi Colin,We very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Reception
6/10 Okay
Stacey
16 July 2023
Liked: Staff & service
Family affordable accomodation. Cleanliness of the room could be improved but overall an okay stay.
Stacey
Stayed 1 night in Jul 2023
Response from The Rowville International Team on 16 Jan 2024
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
As advertised clean room ready great hotel would stay again
Glenn
Stayed 1 night in Jul 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Glenn,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
In a good location close to a shopping centre and a hotel with take away and eat in restaurants close by
Simon
Stayed 3 nights in Jun 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
10/10 Excellent
Madeleine
19 June 2023
Liked: Cleanliness, staff & service
Madeleine
Stayed 3 nights in Jun 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Madeleine,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Close to food outlets & takeaway. Restaurants on premises was closed so had to go out to get breakfast etc.
Rooms were clean, lacking power points. Newly renovated bathroom. Comfy beds.
Melissa
Stayed 4 nights in Jun 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
Large rooms perfect for a school trip group to a comp!
Michelle
Stayed 1 night in Jun 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
2/10 Terrible
frank
Business traveller, Travelled with partner
26 May 2023
Disliked: Cleanliness, staff & service
King size bed had a foam mattress, I sunk in matress like a beach hamack, could not sleep for more than one hour per night, I obviously exceeded weight for matress, nothing on website king bed is foam and weight limit of ...kilos?
frank
Stayed 3 nights in May 2023
Response from The Rowville International Team on 29 June 2023
Avery comfortable night’s stay as per usual. This has become our usual port of call when we need to come down to Melbourne from the Murray area. Always in good condition and good value as it’s in an area not far from family and friends.
Trevor
Stayed 1 night in May 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
2/10 Terrible
Pooja
Travelled with family and small children, Business traveller
Please never goes to this Rowville hotel, very dirty, Shower blocked , no room service , no one stay on the reception area. Front deck people very rude. I wont recommend this hotel at all.
Pooja
Stayed 4 nights in May 2023
Response from Roger on 19 May 2023
Hi Pooja,Thanks for staying with us and we appreciate your feedback. After investigation, I have received feedback as below: 1. Hotel has offered a room move and wants to access your room for the shower but the offer was declined by you.2. Hotel does not offer Room Service as we do not have F&B outlet, we were not advertised for room service. 3. Reception is manned on limited hours, and the coverage time was listed on our website and hotel reception, Once again, thanks for your stay and hope you have a wonderful weekendregards
10/10 Excellent
DENIS
16 May 2023
DENIS
Stayed 3 nights in May 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Denis,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
10/10 Excellent
MICHAEL
14 May 2023
MICHAEL
Stayed 1 night in May 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Michael,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi Jennifer,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Response from The Rowville International Team on 16 Jan 2024
Hi David,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Absolutely perfect, large room and extremely clean. We will be back!
Peter
Stayed 1 night in May 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
8/10 Good
Grace
6 May 2023
Liked: Staff & service, room comfort
Grace
Stayed 1 night in May 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Grace,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Had a very enjoyable stay, with one minor irritation. That being a squeaky bathroom door. Some WD40 would come in handy (Room 3) forgot to mention it when leaving.
Lorraine
Stayed 1 night in Apr 2023
Response from The Rowville International Team on 29 June 2023
Hi,We thank you for taking the time to rate us and look forward to seeing you again.
Newly renovated rooms as of Apr 2023. Only needed to stay one night with wife and two kids and it had everything we needed.
Michael
Stayed 1 night in Apr 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Michael,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Had a lovely stay. Room was big, clean and the king size bed was super comfy!
Joanne
Stayed 1 night in Apr 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Joanne,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
While the staff was friendly and tried to help as much as they could, the Wi-Fi system was significantly deficient. The only place you could get a reliable signal was in the reception office. This made the whole experience less than enjoyable
Willard
Stayed 5 nights in Apr 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Willard,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception
Reception staff were helpful and efficient.
Room was large, clean and comfortable
Lisa
Stayed 2 nights in Apr 2023
Response from The Rowville International Team on 16 Jan 2024
Hi Lisa,We are very much appreciate your comments regarding your stay at the Rowville International Hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,SueReception