Lonsdale Street shocker!
My understanding of the Quest brand is that it generally provides good quality accommodation. This is certainly not the case with Quest Lonsdale which was quite possibly the worst accommodation my wife and I have endured in many years. If you were to read my previous reviews you would find that they are regularly very positive but I feel compelled to warn potential guests against staying here. From the moment we arrived to an empty take-away coffee cup and cigarette butts at the entrance almost everything that followed met this same poor standard. As a quick summary we found: a mouldy and dirty bathroom with broken tiles and hand basin; broken or missing towel hooks; lolly wrappers and dirty serviettes left by previous guests; an empty void where a dishwasher may have previously lived; a hole in the bedside where once a bedside lamp had been; a shower screen door that did not close properly leading to a very wet and dangerous bathroom floor; a bedroom that required the bed to be moved to allow the door to be closed; and, furniture that was well past it’s use by date, dirty and uncomfortable. I could go on but I think you get the picture. I will never stay at the Quest Lonsdale again and would urge anyone thinking of staying here to look for other options. The only positive I can offer is that the reception staff were welcoming and helpful. However, this doesn’t even come close to covering the deficiencies mentioned above.