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Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Premium bedding, pillow top beds, minibar, in-room safe
42-inch LCD TV with cable channels, DVD player

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMelbourne Convention and Exhibition Centre5 min walk
    Popular LocationCrown Casino and Entertainment Complex6 min walk
    Popular LocationEureka Tower15 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)19 min drive

Choose dates to view prices

  • Executive One Bedroom Apartment

    4.8/5 guest room rating

    Room amenities

    • 57 sq m
    • Sleeps 2
    More detailsExecutive One Bedroom Apartment
  • Executive Studio Apartment

    4.5/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
    More detailsExecutive Studio Apartment
  • Executive Two Bedroom Apartment

    4.4/5 guest room rating

    Room amenities

    • 114 sq m
    • Sleeps 5
    More detailsExecutive Two Bedroom Apartment
  • Standard Studio Apartment

    4.6/5 guest room rating

    Room amenities

    • 43 sq m
    • Sleeps 2
    More detailsStandard Studio Apartment
  • Standard One Bedroom Apartment

    4.7/5 guest room rating

    Room amenities

    • 57 sq m
    • Sleeps 2
    More detailsStandard One Bedroom Apartment
  • Standard Two Bedroom Apartment

    4.3/5 guest room rating

    Room amenities

    • 114 sq m
    • Sleeps 4
    More detailsStandard Two Bedroom Apartment

About this area

Melbourne

Located in Melbourne, Grand Hotel Melbourne is in the city centre and near a metro station. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Melbourne Central and Queen Victoria Market. Looking to enjoy an event or a match? See what's going on at Marvel Stadium or Rod Laver Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Popular Location

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Eureka Tower - 15 min walk
  • Bourke Street Mall - 18 min walk
  • Melbourne Central - 8 min drive

Getting around

  • Spencer Street Station - 6 min walk
  • Flagstaff Station - 17 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 19 min drive

Restaurants

  • RAB Bar & Restaurant — 1 min walk
  • Flinders Lane - 10 min walk

About this property

Grand Hotel Melbourne

Luxury Melbourne hotel in Melbourne Central Business District, walk to SEA LIFE Melbourne
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub and a sauna are on-site. All 74 soundproofed rooms feature free WiFi and pillowtop beds. Guests will find kitchens with fridges, ovens, hobs and microwaves.
Grand Hotel Melbourne offers 74 forms of accommodation with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: AUD 35 per night
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 12-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Conference space (581 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 2 PM and 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 55.00 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 36.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 18.00 (roundtrip), (from 4 to 16 years old)
  • Valet parking fee: AUD 35 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.00 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne Hotel
Quest Grand Hotel Melbourne
Grand Hotel Melbourne Docklands
Grand Hotel Melbourne Hotel Docklands

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Melbourne and receive a full refund?
Yes, Grand Hotel Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hotel Melbourne have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
Is Grand Hotel Melbourne pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hotel Melbourne?
Valet parking is available for AUD 35 per night.
What time is check-in at Grand Hotel Melbourne?
Check-in is from 2 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Grand Hotel Melbourne?
Checkout is at 11 AM.
Does Grand Hotel Melbourne provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 36.00 per person, roundtrip, applies.
Where is Grand Hotel Melbourne located?
Located in Melbourne Central Business District, this luxury hotel is within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Crown Casino and Entertainment Complex and Marvel Stadium are also within 15 minutes. Spencer Street Station is 6 minutes by foot and Flinders Street Station is 15 minutes.
4.3
Excellent
998 reviews
5 - Excellent
479
4 - Good
391
3 - Okay
92
2 - Poor
26
1 - Terrible
10

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
great
we loved the old haunted feel and beautiful architecture and restaurant
Stayed 4 nights in Mar 2020

5/5 Excellent

Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is absolutely great, in the free tram zone, close to 2 tram stations and Skybus/train station. The staff are super helpful and friendly. We even are allowed to get the room early and late check-out. The hotel is a bit old because it is historical. The room is big, having a living room and kitchen. I regard that the room is a little bit dusty but overall it is nice.
Stayed 2 nights in Mar 2020

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Property conditions & facilities
Rundown and overpriced
Our experience at this hotel was very disappointing. The hotel sits right next to the train station, which we didn't see noted in the hotel description. Our room was rundown and in extreme need of repairs. The shower head and other fixtures were literally coming off the walls and there was a board only partially covering a huge hole in the wall of the bathroom. The room was also extremely outdated. It was clean and at least the air-conditioning worked. For the price we paid, it was not worth the money, by a long shot.
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020