Deluxe King Room
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Reviews of Plough Hotel

3.5 out of 5
Plough Hotel
333 Barkly Street, Footscray, VIC

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 339 reviews" "
Rating 8 - Good. 161 out of 339 reviews" "
Rating 6 - Okay. 48 out of 339 reviews" "
Rating 4 - Poor. 23 out of 339 reviews" "
Rating 2 - Terrible. 3 out of 339 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Stayed 1 night in Dec 2021

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 4 nights in Apr 2022

8/10 Good

Nartnapa

Travelled with partner
Liked: Staff & service
We liked the proximity from the hotel to our son’s place nearby. We also like the Asian cuisine and grocery shopping in the Footscray areas which you can either walk or drive from the hotel. The parking area at the back of the hotel is rather convenient but can be a little tricky in the evening. Obviously the hotel restaurant is quite popular with locals so we found that out on Saturday night. We had to park on the street and wait until after 9 p.m. for the spot in the hotel car park. If you are a light sleeper like myself you might hear the sound of the traffic on the roads faintly. Overall it was a pleasant stay for us.
Stayed 2 nights in Mar 2022

4/10 Poor

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities
Nothing to like. I have been in hotels in over 30 countries but this is the only one where the toilet bowl leaked onto the floor when flushed. Horrible.
Stayed 1 night in Jan 2022
Response from Eric on 24 Feb 2022
Thank you for your review, I have passed on your message to our team. It will be replaced soon as possible.

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was very helpful. I really loved dinner at the hotel aswell I would visit again.
Stayed 1 night in Jan 2022
Response from Eric on 16 Feb 2022
Hi Bianca, Thank you for giving us 10/10. We glade you are happy with your stayed and the dinner. We are looking forward to you booking with us again. Best regard

8/10 Good

SON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is clean and comfort and hotel near shops
Stayed 3 nights in Nov 2021
Response from Eric on 4 Dec 2021
Hi Son, Thank you for giving us a good review. We're looking forward to seeing you again. Best regards

4/10 Poor

Germana

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy, air conditioning not cooling very well, toiletries very basic, windows cannot open, lots of steep stairs, no wifi info, no staff present, over priced for what it is.
Stayed 2 nights in Nov 2021
Response from Eric on 3 Dec 2021
HI Germana, So sorry for your bad experience with us, We have a free Wifi code in the book next to the TV and other information. We did notice that the air conditioning sound from the Restaurant is a bit noisy; however, we are required someone to upgrade our system. Hopefully it will be fixed soon as possible. We apologize and hope you give us chance to show you our improvement in the future. Best regards

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Eric Chen on 21 July 2021
HI Sandra Thank you for your rating We're very appreciate give us high score and enjoyed stay with us. Looking forward you booking with us again.

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Eric on 13 May 2021
Hi Helena Thank you for your review & rating us 10 out of 10 Look forward to welcoming you back the next time your in Melbourne.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Stairs to climb. Friendly and helpful staff. Great restaurant.
Stayed 1 night in Apr 2021
Response from Tee on 14 Apr 2021
Thank you so much for taking the time to write and review and rate us 4 out of 5 look forward to welcoming you back next time you visit Melbourne.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay and close to the hospital.to visit husband
Stayed 1 night in Feb 2021
Response from Tee on 7 Feb 2021
Thank you for rating us 4 out 5. Praying for a speedy recovery for your husband.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Tee on 23 Jan 2021
Thank you for rating our Hotel 10/10 look for to you staying with us again. Take care and stay safe

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Tee on 18 Dec 2020
Thank you so for taking the time to rate us 8/10. We look forward to welcoming you back next time you stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and Clean
Above average for a pub room. Spacious and very clean.
Stayed 2 nights in Dec 2020
Response from Tee on 18 Dec 2020
Thank you so much to taking the time write a review. Hope to see you next time you stay with us. Take care and have a Merry Christmas & Happy New Year.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Tee on 28 Sept 2020
Thank you for taking the time to give us a 5 out of 5 rating. Hope to see you next time you visit Melbourne.

8/10 Good

Lorraine, Bunbury W.A.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked walking distance to a lot of restaurants and cafes and train station. Was on a very busy corner
Stayed 4 nights in Feb 2020
Response from The Plough Hotel on 28 Feb 2020
Thank you for writing us a review. We appreciate your compliments and apologise for the inconveniences that you experienced. We are a small hotel and we are always trying to improve our customer service. Your feedback helps us to create a more hospitable environment for our patrons. We hope that you would like to stay with us again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from The Plough Hotel on 28 Feb 2020
Thank you for your feedback. Hopefully our hotel can reach that 5/5 service for you in the future.

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
I didn’t like the room for 2 person it was really small
Stayed 1 night in Feb 2020
Response from Tee on 20 Feb 2020
Thank you for taking time to rate our Hotel.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Room etc. Ok. BUT $100 was taken out of my credit card and I have had to phone several times and contact my bank to get money returned to account. Very disappointing and ruined what could have been an ok stay. Dishonesty or incompetency. Not sure which.
Stayed 2 nights in Jan 2020
Response from Tee on 20 Feb 2020
Thank you for taking time to review our Hotel - as mentioned in our conversation over the phone our Hotel policy is that we hold $100 pre-authorisation on a credit card which the bank puts the time-frame of 3-5 working days to clear off. If nothing is used from minibar or any damage to room it releases off automatically. We have had to do this because of smoking in our rooms and also guest leaving without paying for minibar. This is on all websites that we sell our rooms on. We apologise again for any inconvenience this may have caused you and thank you for your understanding.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good things: The room was huge! The bed was very comfortable. It was a convenient location, and the free onsite parking was appreciated. Bad things: It could get a bit noisy at night, especially when there was music or large crowds downstairs. There were no spare blankets in the room for when it got really cold on my third night there. Also on my third night, the shower temperature seemed to go haywire. I had it set to a comfortably warm temperature, then it turned freezing! When I turned off the cold water, the pure hot water was like ice... for a few seconds, then it was scalding again. This carried on, alternating between hot and cold for several minutes until I gave up. The check-in person charged my credit card for $100 instead of placing a hold on the security deposit. It then became a major hassle to get the funds returned into my account. The reception is advertised as being open until 10 pm but if you call after 2 pm you'll be told they're only open from 10 am - 2 pm and to call back tomorrow. If you call between 10 am - 2 pm the answering service will tell you all about their Christmas opening hours and then terminate the call without giving you the option to leave a message. TL;DR: It was a lovely stay, until my third night. Hopefully they can rectify the issues that caused the poor rating.
Stayed 3 nights in Jan 2020
Response from The Plough Hotel on 28 Feb 2020
Thank you for writing us a review. We appreciate your compliments and apologise for the inconveniences that you experienced. We are a small hotel and we are always trying to improve our customer service. Your feedback helps us to create a more hospitable environment for our patrons. We hope that you would like to stay with us again in the future and we can prove that we are worth your time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020
Response from Tee on 20 Feb 2020
Thank you for rating us 4 out 5 hope to see you next time you are in Melbourne.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Tee on 10 Jan 2020
Hi, Thank you so much for taking the time to rate us 4 out of 5. Hope that you choose us next time your in Melbourne. Have a great day !

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff very friendly, but carpets smelly.............
Stayed 5 nights in Dec 2019
Response from Tee on 4 Jan 2020
Thank you for taking the time to review our hotel. We value your feedback and regret that the accommodation provided did not meet your expectations. We check our rooms daily for any maintenance/housekeeping issues, if missed are rectified once bought to our attention. Thank you again for your review Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
For what we wanted the Plough Hotel served it's purpose. We would happily stay again, but just note there are no lifts.
Stayed 4 nights in Dec 2019
Response from Tee on 1 Jan 2020
Thank you for taking the time to review our Hotel. Look forward to welcoming you back next time your in Melbourne.

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Tee on 27 Dec 2019
Hi Stefan, Thank you for taking the time to rate our Hotel 10 out of 10 see you next time your in Melbourne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Tee on 26 Dec 2019
Thank you for giving us a 5 out 5 rating, hope to see you again in 2020.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The property was perfect for my needs.....The room is a good size, clean and easy to access...... Ok there's no gym, pool and resort style amenities, but for the quick fly in and out of Melbourne it was great....close enough to the airport and city as well....
Stayed 3 nights in Dec 2019
Response from Tee on 26 Dec 2019
We are incredibly grateful that you took the time out to write us this review. We value customer satisfaction as top priority and hope that you choose us again when visiting Melbourne.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Tee on 26 Dec 2019
Thank you for taking the time to rate us 5 out 5, hope you choose again when visiting Melbourne.

8/10 Good

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Tee on 27 Dec 2019
Hi Jenn, Thank you for taking the time to Rate us 8 out of 10, when your in next let us know what we can do to improve our rating.

6/10 Okay

Verified traveller

Liked: Cleanliness
Clean and convenient but not a good night's sleep
Little to no soundproofing, could hear loud music all night from the pub downstairs.
Stayed 1 night in Dec 2019
Response from Tee on 12 Dec 2019
Hi, thanks for your review. I'm sorry to hear you had a bad night's sleep because of the noise from the restaurant downstairs. I wish you would have addressed this with us as we do offer free earplugs at the front desk or could of moved you to another room which could have helped. Hope your stay in Plough Hotel was otherwise enjoyable and hope to see you back some day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and affordable for an overnight stay! The staff were extremely pleasant and accommodating. Nothing was too much trouble 👍😊
Stayed 1 night in Nov 2019
Response from Tee on 12 Dec 2019
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide great customer experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location. Poor room and incredibly uncomfortable bed.
Stayed 1 night in Nov 2019
Response from Tee on 27 Dec 2019
Thank you for taking that time to review our Hotel.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from Tee on 27 Dec 2019
Thank you for taking the time to rate our Hotel

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Tee on 27 Dec 2019
Thank you for taking the time to rate our hotel 4 out of 5 Hope to see you next time you are in Melbourne.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, very friendly staff and very accommodating.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to work and comfy bed. Could do with new carpet, though otherwise clean.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was just great. Everyone so friendly and happy, so laid back. Just so Melbourne. Meals were amazing. Perth take note because this is how hospitality is done.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and the food is great! Very quiet and comfortable bed. Hot water was not consistent in the shower - goes off intermittently
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs to upper level where rooms are. Recently had a knee replacement.
Stayed 1 night in Aug 2019
Response from Tee on 19 Aug 2019
Thank you for your review look forward to welcoming you back the next time you stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location a short walk from a railway station and great value for money.
Stayed 3 nights in Jul 2019
Response from Tee on 19 Aug 2019
Thank you for your review glad that you enjoyed you stay. Hope to welcome you back the next time you visit Melbourne.

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from Tee on 19 Aug 2019
Thank you for your review glad that you enjoyed you stay. Hope to welcome you back the next time you visit Melbourne.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient for after our function at this venue.
Stayed 1 night in Jun 2019
Response from Tee on 19 Aug 2019
Thank you for your review glad that you enjoyed you stay. Hope to welcome you back the next time you visit Melbourne.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the noise levels early hours Saturday and Sunday
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019
Response from Tee on 12 June 2019
Thank you for rating us 4/5 look forward to welcoming you back to Melbourne when you stay next.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Tee on 12 June 2019
Thank you for the great rating. Hope to welcome you back to Melbourne next time you stay with us.

6/10 Okay

Elizabeth

Liked: Cleanliness, room comfort
Weekend in Footscray.
It suited the occasion. The noise from other quests coming and going was a nuisance. Had everything needed. We ate at the venue and the food was fabulous.
Stayed 2 nights in May 2019
Response from Tee on 12 June 2019
Thank you for your review of our Hotel and Restaurant very pleased that you enjoyed the food.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to Stay convenient location small but very clean and functional rooms cnat beat the bar and restaurant right downstairs
Stayed 1 night in May 2019
Response from Tee on 12 June 2019
Thank you for your review of our Hotel & Restaurant look forward to welcoming you back next time your in Footscary.