Outdoor pool, pool loungers

Reviews of Melbourne Metropole Central

4 out of 5
Melbourne Metropole Central
44 Brunswick St, Fitzroy, VIC

Reviews

8.4

Very good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 421 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was lovely. We will stay again. Balcony next time.
Stayed 2 nights in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Robert,Thank you for your wonderful feedback and for highlighting the warm service provided by our reception team. We're thrilled that you're planning another stay with us—be sure to mention your preference for a balcony room, and we'll do our best to accommodate your request. We look forward to welcoming you back soon!Kind regards,Guest Services, Melbourne Metropole Central

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Check in was quick and easy. Room was very spacious and clean
Stayed 2 nights in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Peter,We're overjoyed to receive your five-star review for Melbourne Metropole Central. Your praise for our staff and the ease of check-in is much appreciated. It's wonderful that the spaciousness and cleanliness of our rooms contributed to a fantastic experience.We look forward to the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the apartment was very nice and was all that we required for an overnight stay. Didn't fully utilize all the available services at metropole I had traveled to Melbourne for a hospital visit the next day. Highly recommend this accommodation venue.
Stayed 1 night in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Robert,Thank you for your kind words and for recommending Melbourne Metropole Central. We're glad that the apartment met all your needs for an overnight stay. It's great that our accommodation contributed positively to your visit to Melbourne.We wish you well and hope to serve you again under better circumstances.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Having always takes such good care to pass on our room requests to more recent employees of The Metropole. He us never to bust to handle us with care” and it keeps up coming back to our “Melbourne home” for now 17 years! Thanks Gavin!
Stayed 2 nights in Apr 2024
Response from Peter B on 15 Apr 2024
Dear Lizzie,Thank you so much for your glowing review and for your loyalty to Melbourne Metropole Central over the years! We're thrilled to hear that Gavin has consistently ensured your stays are comfortable and that your room preferences are always considered. It's our pleasure to be your "Melbourne home," and we look forward to many more years of welcoming you back!Kind regards, Guest Services, Melbourne Metropole Central

8/10 Good

Ray

Liked: Property conditions & facilities
Nice stay
Stayed 4 nights in Apr 2024
Response from Peter B on 8 Apr 2024
Dear Ray,Thank you for sharing your feedback. We're pleased that you had a nice stay with us. Your comfort is our priority, and we're glad we could provide a pleasant experience.We wish you safe travels and hope to have the pleasure of your company again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking included in price! Parking bay out front to check in! Staff all very pleasant!
Stayed 1 night in Apr 2024
Response from Peter B on 8 Apr 2024
Dear Jennifer,Thank you for your feedback and for highlighting the convenient parking and our pleasant staff. We're pleased that these aspects contributed positively to your experience.We hope to see you again soon for another great stay!Kind regards, Guest Services

10/10 Excellent

Alyssa

Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent staff! They made everything so easy.
Stayed 2 nights in Apr 2024
Response from Peter B on 8 Apr 2024
Dear Alyssa,Thank you for choosing Melbourne Metropole Central and for your kind words about our staff. We're thrilled that they made everything easy for you during your stay.We look forward to welcoming you back soon!Kind regards, Guest Services Melbourne Metropole Central

6/10 Okay

Caryl

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is in a good location. However it was grubby and for the price could do with a spruce up.
Stayed 2 nights in Mar 2024
Response from Peter B on 2 Apr 2024
Dear Caryl,Thank you for sharing your feedback. We appreciate you highlighting our convenient location. We apologise that the cleanliness and overall condition of the property didn't meet your expectations. Your comments will be shared with our maintenance team so that we can address the areas that need improvement. Kind regards, Guest ServicesMelbourne Metropole Central

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place to stay
Stayed 3 nights in Mar 2024
Response from Peter B on 26 Mar 2024
Dear Anna,Thank you for sharing your experience at Melbourne Metropole Central. We're pleased you found our hotel to be a safe place during your stay. Ensuring the safety and comfort of our guests is a top priority, and it's rewarding to know that we've succeeded in making you feel secure.We hope you also had the chance to enjoy some of the other amenities and services we offer. Our team is dedicated to providing a welcoming and enjoyable experience for every guest.We appreciate your feedback and look forward to the opportunity to welcome you back in the future for another secure and pleasant stay.Kind regards, Guest Services, Melbourne Metropole Central

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, rooms clean.
Stayed 1 night in Mar 2024
Response from Peter B on 25 Mar 2024
Dear Jeff,Thank you for the fantastic review. We're committed to providing exceptional service and a comfortable environment, and it's rewarding to know we've achieved that for you. We look forward to the opportunity to welcome you back for another great stay in the future.Kind regards,Guest Services, Melbourne Metropole Central

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place to stay with my girlfriend. A spa and a DOUBLE SHOWER!!!
Stayed 1 night in Mar 2024
Response from Peter B on 25 Mar 2024
Dear Christian,We're very pleased that you and your girlfriend had an amazing stay at Melbourne Metropole Central! The spa and double shower are indeed guest favourites, and we're glad you enjoyed them. Thank you for the fantastic review.Wishing you both safe travels and many more wonderful experiences together. We hope to see you again soon!Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay in Fitzroy. It's near lots of shops and restaurants, out of the main area so it's quiet. Rooms are spacious and clean. There's a nice inner courtyard and a pool too.
Stayed 2 nights in Mar 2024
Response from Peter B on 25 Mar 2024
Dear Chester,Thank you for sharing such a wonderful review! We're thrilled Melbourne Metropole Central was the perfect fit for your Fitzroy adventures, offering both tranquillity and proximity to the local scene. It's great you enjoyed our spacious, clean rooms, as well as the inner courtyard and pool. We look forward to your next visit, hopefully making it just as enjoyable, if not more!Kind regards,Guest Services, Melbourne Metropole Central

10/10 Excellent

Jennylyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing to stay there would highly recommend. Can’t wait for an excuse to go back to Melbourne and stay there again
Stayed 1 night in Mar 2024
Response from Peter B on 2 Apr 2024
Dear Jennylyn,Thank you so much for the fantastic review! We're thrilled to hear that you had an amazing stay and would highly recommend us. It makes us happy to know that you're already looking forward to your next visit to Melbourne. We can't wait to welcome you back!Kind regards,Guest Services

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Peter B on 18 Mar 2024
Dear Stephen,Thank you for choosing Melbourne Metropole Central and for sharing your feedback. We're pleased that your experience was positive overall, and we appreciate your four-star rating.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Ross

Stayed 1 night in Feb 2024
Response from Peter B on 25 Mar 2024
Dear Ross,Thank you for your 4-star review! We're glad you had a positive experience and would love to know what you enjoyed most about your stay. If there are any improvements we could make to earn that perfect score next time, please don't hesitate to let us know. Your feedback is incredibly valuable to us as we continue to enhance our service and accommodations. We hope to have the pleasure of welcoming you back in the future for an even better stay.Kind regards,Guest Services

10/10 Excellent

Sophie-Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love everything about this place especially the location
Stayed 4 nights in Feb 2024
Response from Peter B on 28 Feb 2024
Dear Sophie-Lee,It's fantastic you loved everything about your stay. It sounds like you made the most of being in the heart of it all! We hope your adventures in and around Melbourne were memorable. Looking forward to welcoming you back for another wonderful experience. Don't forget to pack a sense of adventure for your next visit!Kind regards,Guest Services, Melbourne Metropole Central

8/10 Good

Robyn

Helpful staff prior and during stay. Property tidy but a bit tired. Few areas needed more attention re cleaning eg: crockery and showers. Not enough crockery for number staying. But overall comfortable place to stay and nice swimming pool.
Stayed 1 night in Feb 2024
Response from Peter B on 28 Feb 2024
Dear Robyn,Thank you for choosing to stay with us at Melbourne Metropole Central and for sharing your feedback. It's good that you found our staff helpful and the property comfortable.Your comments regarding the cleanliness and the crockery have been noted. Please accept our apologies for any inconvenience caused. Your feedback is valuable and will be used to improve our services.We're glad that you enjoyed the swimming pool and we hope to welcome you back in the future. Travel safely!Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit outdated but clean.
Stayed 1 night in Feb 2024
Response from Peter B on 28 Feb 2024
Dear Karen,Thank you for taking the time to share your feedback after your stay at Melbourne Metropole Central. We are delighted you found your room clean, even though it didn't meet your expectations in terms of decor. Looking forward to welcoming you back, hopefully with updates that enhance your next visit.Kind regards,Guest Services, Melbourne Metropole Central

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in was almost a take it or leave attitude. “Your room is over there and on the 2nd floor. The lift looked like something they bought second hand from Noah’s Ark. The shower head was floppy and would not stay up. The rooms were not serviced at all during our stay. All in all not a hotel I would return to.
Stayed 3 nights in Feb 2024
Response from Peter B on 13 Feb 2024
Dear Edward,Thank you for choosing to stay with us and for sharing your feedback. We're sorry to hear about your experiences. We understand these aspects impacted your stay and we're sorry for any inconvenience caused.We value your feedback as it helps us improve our services and facilities. We hope to have the opportunity to welcome you back after making the necessary improvements.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Staff very helpful
Stayed 3 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Adrian,Thank you for choosing to stay with us and for your positive feedback. We're glad that you found our property quiet and clean, and our staff helpful. We hope to welcome you back to Melbourne Metropole Central in the future. Safe travels to your next destination!Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Robert

Stayed 6 nights in Jan 2024
Response from Peter B on 25 Mar 2024
Dear Robert,Thank you for the positive rating on Expedia. We're glad that your experience was largely satisfying. If there's anything specific that stood out or any areas we can improve, please let us know. Your feedback is essential to us.We hope to have the pleasure of welcoming you back in the future.Kind regards,Guest ServicesPerth Ascot Central Apartment Hotel

10/10 Excellent

Robert

Stayed 3 nights in Jan 2024
Response from PeterB on 31 Jan 2024
Dear Robert,Thank you for the fantastic 5 out of 5 rating on Expedia! We're over the moon that your stay met your expectations in every way. If there's anything specific that made your stay special or areas we can further excel in, your feedback is most welcome. We look forward to the opportunity to host you again in the future. Safe travels and see you soon!Kind regards,Guest Services

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay for those wanting to explore all that groovy Fitzroy has to offer
Stayed 1 night in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Louise,It's a joy that you had a great stay while exploring the groovy Fitzroy area! Your enthusiasm for the location of is much appreciated and we're thrilled to be a part of your Melbourne adventure.Looking forward to your next visit, and we wish you a safe journey to wherever your travels take you next.Kind regards, Guest Services, Melbourne Metropole Central

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the outdoor swimming pool and being so close to outside. Our apartment door opened directly onto the large courtyard, with the very clean and pleasant pool. The bed was comfortable, shower good and room well equipped and dark for sleeping.
Stayed 1 night in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Jane,Thank you for choosing to stay with us. We're thrilled that you loved the outdoor swimming pool, the proximity to the outdoors, and the comfort of your apartment. Your satisfaction is our top priority. Travel safely to your next destination and we look forward to welcoming you back.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Demelza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a one night stay. Great area, vibrant and so many cute streets to walk around plus endless food options nearby. Pool was great and room was much bigger than I needed or anticipated! Very comfortable bed. Decor is dated but that isn’t something that concerns me, it was all functional and clean. Staff are friendly and access felt secure.
Stayed 1 night in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Demelza,Thank you for sharing your positive experience at Melbourne Metropole Central! It's wonderful you enjoyed the vibrant area and the abundance of food options nearby. Hearing about your experience with our friendly staff and secure access is greatly appreciated.Looking forward to welcoming you back for another great stay. Travel safely to your next adventure!Kind regards, Guest Services, Melbourne Metropole Central

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities
Could have been cleaner and better maintained
Stayed 3 nights in Jan 2024
Response from PeterB on 22 Jan 2024
Dear Richard,Thank you for choosing to stay with us and for sharing your feedback. We apologise for any shortcomings in cleanliness and maintenance during your stay. Your feedback is important to us and we will address these issues with our housekeeping and maintenance teams to ensure they are rectified.We hope to have the opportunity to serve you better in the future.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Mark

Stayed 5 nights in Jan 2024
Response from PeterB on 16 Jan 2024
Dear Mark,Thank you for your positive rating of Melbourne Metropole Central. It's great to see that your stay was largely enjoyable. If there's anything specific we can improve upon for an even better experience next time, please don't hesitate to let us know.Travel safely and we hope to see you again!Kind regards,Guest Services, Melbourne Metropole Central

8/10 Good

Dale

Stayed 5 nights in Dec 2023
Response from PeterB on 16 Jan 2024
Dear Dale,Thank you for staying with us and for your positive rating. We're delighted that your experience at Melbourne Metropole Central met your expectations.Wishing you safe travels and looking forward to your next visit.Kind regards,Guest ServicesMelbourne Metropole Central

6/10 Okay

Anthony

Stayed 4 nights in Dec 2023
Response from Peter B on 1 Jan 2024
Dear Anthony,We hope that you had a wonderful Christmas and we wish you a Happy New Year! Thank you for taking the time to review your stay, we appreciate your feedback and are sorry to hear that your experience was not completely satisfying. If there are specific areas where we can improve or if you'd like to share more details about your stay, please feel free to let us know. Your feedback is valuable to us, and we will strive to make necessary improvements to enhance our guests' experiences.Kind Regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023
Response from PeterB on 31 Jan 2024
Dear Fiona,It's wonderful you rated us 4 out of 5! We are happy that you had a largely enjoyable stay with us.Looking forward to welcoming you back in the future and wishing you safe travels until then.Kind regards,Guest Services, Melbourne Metropole Central

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Peter B on 1 Jan 2024
Dear Valued Guest,Thank you for your feedback and your 8 out of 10 rating. We are happy to hear that you had a pleasant stay, we appreciate your support and your loyalty.We hope that you had a festive Christmas and we wish you a fabulous New Year ahead. We hope to see you again soon.Kind Regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Kate

Stayed 2 nights in Dec 2023
Response from PeterB on 21 Dec 2023
Dear Kate,Thank you for choosing to stay with us. We are glad that you enjoyed your stay with us and found our hotel to be comfortable and clean. We appreciate your feedback and hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Deidre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at reception gave us a call to say they closed at 8.30 , i told him our train was late . We did get there in time and he was very nice and helpful . thank you.
Stayed 1 night in Dec 2023
Response from PeterB on 18 Dec 2023
Dear Deidre,Thank you for choosing to stay with us. We're pleased to hear that the reception team at Melbourne Metropole Central was accommodating and helpful. Your positive experience is important to us. Travel safely to your next destination, and we hope to welcome you back soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Chetan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice courtyard area. Spacious living area in apartment
Stayed 5 nights in Nov 2023
Response from PeterB on 11 Dec 2023
Dear Chetan,Thank you for choosing to stay with us through Wotif. We're pleased to hear you enjoyed the nice courtyard area and spacious living area. If there's anything specific you'd like to highlight or if there are areas for improvement, please let us know. Travel safely to your next destination, and we hope to welcome you back.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PeterB on 11 Dec 2023
Dear Peter,Thank you for choosing to stay with us and for your rating. We are glad to know that you had a good experience.We look forward to welcoming you back in the future. Safe travels to your next destination.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from PeterB on 11 Dec 2023
Dear Tanya,Thank you for choosing to stay with us through. We're thrilled to receive your 5-star rating. If there are specific highlights from your stay or any suggestions for improvement, feel free to share. Travel safely to your next destination, and we hope to have the pleasure of hosting you again.Kind regards,Guest Services

8/10 Good

Stephen

Liked: Property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from PeterB on 11 Dec 2023
Dear Stephen,Thank you for choosing to stay with us. We appreciate your positive rating. If there are any specific aspects that stood out during your stay or areas where we can enhance your experience, please let us know. Travel safely to your next destination, and we look forward to hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Jan

Business traveller, Travelled with partner
Liked: Cleanliness
Very convenient location. We needed accommodation near St Vincent’s hospital and this is a five minute walk. We will definitely be back and will recommend it to everyone
Stayed 2 nights in Dec 2023
Response from PeterB on 6 Dec 2023
Dear Jan,Thank you for choosing to stay with us. We are delighted that you found our location convenient, especially in relation to St Vincent's hospital. It's wonderful that you plan to return and recommend us to others. We appreciate your kind words and look forward to welcoming you back.Travel safely to your next destination and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

6/10 Okay

Leonie

Liked: Staff & service, property conditions & facilities
The beds need a mattress topper. Too hard
Stayed 1 night in Nov 2023
Response from PeterB on 30 Nov 2023
Dear Leonie,Thank you for choosing to stay with us. We appreciate your feedback about the beds. We apologise for any discomfort and will look into adding mattress toppers for a better sleep experience. We hope to welcome you back for an improved stay.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Wayne

Travelled with partner
Clean great staff
Stayed 1 night in Nov 2023
Response from PeterB on 30 Nov 2023
Dear Wayne,Thank you for choosing to stay with us. We're delighted you found our hotel clean and enjoyed the service from our staff. Your satisfaction is our priority. Travel safely to your next destination, and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

6/10 Okay

David

Very run down, needs complete refurbish, won’t be back
Stayed 4 nights in Nov 2023
Response from PeterB on 30 Nov 2023
Dear David,Thank you for choosing to stay with us. We apologise for any inconvenience caused by the condition of our facilities. We appreciate your feedback and will consider it for future improvements. Safe travels to your next destination.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice hotel, and while we had an absolutely atrocious shower that was nothing but a dribble, the customer service staff were fantastic and we left very happy.
Stayed 1 night in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us. We are glad that you enjoyed our location and our customer service. We apologise for the poor shower pressure in your room and we have reported this issue to our maintenance team to fix as soon as possible. We appreciate your feedback and your rating. We hope you had a wonderful time in Melbourne and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable and convenient place to stay.
Stayed 1 night in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Norma,Thank you for choosing to stay with us at Melbourne Metropole Central. We are pleased that you found our place to be comfortable and convenient. We strive to provide our guests with the best possible service and facilities. We hope you had a great time in Melbourne and we look forward to seeing you again soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property ideally situated and easily walkable or short tram ride to CBD. Accomodation is by and large ok but bathroom and decor rather tired and in need of update or refresh. Plenty of cafes, restaurantsn and pubs in the local area. Would stay again if travelling to Melbourne.
Stayed 2 nights in Nov 2023
Response from PeterB on 20 Nov 2023
Dear John,Thank you for choosing to stay with us. We are happy that you liked our location and found it convenient to the CBD and local amenities. We apologise for the disappointment you felt with the bathroom and decor of your room. We are working on updating and refreshing our facilities. We appreciate your honest feedback and we are glad that you would stay with us again if travelling to Melbourne.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Terrie

Stayed 1 night in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Terrie,Thank you for choosing to stay with us. We're thrilled to receive your perfect rating. If there are any specific aspects you enjoyed about your stay or any suggestions for improvement, please feel free to share. Travel safely to your next destination, and we hope to have the pleasure of hosting you again.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size suite with big living space, comfy couch, dining tables n desk, just as pictured. Large bedroom with mirror door robes and bedside tables. Excellent bench space in bathroom. Good kitchen facilities with everything you need for quick meals. Comfy pillows and bed, warm doona. Plenty of bathroom products. Very friendly and professional staff, easy check in and check out. Highly recommend these apartments …we will return. Easy access to medical centres nearby.
Stayed 1 night in Nov 2023
Response from PeterB on 20 Nov 2023
Dear Rosemary,Thank you for choosing to stay with us at Melbourne Metropole Central. We're thrilled to receive your positive rating and to hear that you enjoyed the great size suite, comfortable living space, well-equipped kitchen, and the friendly and professional staff. We appreciate your recommendation, and we look forward to welcoming you back. Travel safely to your next destination.Kind regards,Guest ServicesMelbourne Metropole Central

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities for a couple of days hospital visit although another chair for dining would have been good All up excellent will come again
Stayed 2 nights in Nov 2023
Response from PeterB on 13 Nov 2023
Dear Alan,Thank you for choosing to stay with us. We appreciate your 5-star rating and are pleased that our facilities were suitable for your hospital visit. Your suggestion for an additional dining chair has been noted for future improvements. We're delighted that you found your experience excellent, and we look forward to welcoming you back.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a spa room, admin assumed I'd been upgraded. I'd been travelling all day and felt judged on my appearance. Mold starting in the shower grout, toilet seat needs replacing, fridge froze my leftovers overnight. Room was spacious, bed was comfortable, overall a pleasent stay.
Stayed 3 nights in Oct 2023
Response from PeterB on 13 Nov 2023
Dear Amber,Thank you for choosing to stay with us and for your honest review. We are sorry that you had some issues, we apologise for the inconvenience and discomfort this caused you and we appreciate your feedback. We are glad that you had a pleasant stay overall and that you enjoyed our room and bed. We hope you had a good time in Melbourne and that you will come back again soon.Kind regards,Guest ServicesMelbourne Metropole Central

8/10 Good

Charlotte

Liked: Cleanliness, amenities
Very comfortable & conveniently located in a lovely area close to the centre. Property is a little tired & it was a shame the cafe was shut, but the rooms were spacious, comfortable and well equipped.
Stayed 4 nights in Nov 2023
Response from PeterB on 13 Nov 2023
Dear Charlotte,Thank you for choosing to stay with us and for your kind review. We are glad that you had a comfortable and convenient stay at our hotel and that you liked our lovely area, rooms, and well-equipped facilities. We appreciate your feedback and your rating. We apologise for the café being shut and for the property being a little tired and we are working hard to improve our amenities and reopen the café. It was a pleasure to have you as our guest and we hope to see you again soon.Kind regards,Guest ServicesMelbourne Metropole Central