Dear Sivakumar,Thank you for sharing your wonderful experience! We're delighted to hear that you found our hotel extremely convenient and that our customer service exceeded your expectations, especially during check-in and airport transfers. It's fantastic to know that you enjoyed our superb breakfast as well. We look forward to welcoming you back for another exceptional stay at Holiday Inn Melbourne Airport! If there's anything else we can assist you with, please feel free to reach out. Kind Regards,Aaron YaoFront Office Manager

Dear Sophie,Thank you for the perfect score! We're thrilled you had a fantastic experience at Holiday Inn Melbourne Airport. If there's anything we can do to make your next stay even better, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Paul,We're thrilled to hear that our team could promptly address the issue with the air conditioning and that you enjoyed your room service meal. Our goal is to ensure your comfort and satisfaction throughout your stay. Thank you for your kind words, and we hope to welcome you back for another fantastic experience soon. If there's anything else we can assist with, please don't hesitate to let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Judy,Thank you so much for your kind words! We're delighted that our staff could make your stay comfortable and enjoyable. Your feedback means a lot to us, and we look forward to welcoming you back for another excellent experience in the future. If there's anything more we can do to enhance your next visit, please feel free to reach out. Safe travels until we see you again!Kind Regards,Aaron YaoFront Office Manager

Dear Sharron,Thank you for sharing your experience with us! We're delighted that you found our staff helpful and friendly, and that you enjoyed the comfort and cleanliness of your room. Our free shuttle service is designed to make your stay more convenient, and we're glad you appreciated it. If there's anything else we can do to enhance your next visit and turn it into a 5-star experience, please let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Michael,Thank you for your feedback! We're thrilled to hear that you enjoyed our dining experience and found the food exceptional. Our team takes great pride in providing excellent service, and we're delighted that you found them helpful. We look forward to welcoming you back for another exceptional dining experience soon! If there's anything else you need, please feel free to reach out. Kind Regards,Aaron YaoFront Office Manager

Dear James,Thank you for sharing your experience with us! We're glad to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room, as well as the delicious food from our restaurant and room service. We apologize for any delay you experienced during check-in and in requesting the shuttle. Your feedback is valuable to us, and we'll use it to improve our services. We hope to welcome you back again soon for an even smoother stay. If there's anything else we can do to enhance your experience, please let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Joshua,Thank you for the fantastic rating! We're delighted that you had a great experience during your stay with us. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Suzan,Thank you for sharing your experience with us! We're delighted that you found your stay with us to be a cut above the standard airport hotel. Your feedback regarding the shuttle wait time is appreciated, and we apologise for any inconvenience caused. We'll look into this to ensure a smoother experience for future guests. Despite this, we're thrilled that overall you had a positive and enjoyable visit. We hope to welcome you back soon for another pleasant stay!Kind Regards,Aaron YaoFront Office Manager

Dear Julia,Thank you for your positive feedback! We're delighted to hear that you found our hotel's proximity to the airport convenient for your travels. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Patricia,Thank you for choosing to stay with us! We're delighted to hear that you found our hotel clean, conveniently located, and enjoyed the comfort of our beds. It's great to know that you appreciated our on-site restaurant and bar as well. Your feedback is truly valuable to us, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Bruce,Thank you for sharing your experience! We're delighted to hear that you found our hotel modern and appealing. If there are any specific areas where we can improve and earn that extra star for your next visit, please feel free to share. We're committed to providing the best possible experience for our guests. We hope to have the pleasure of welcoming you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Sandra,Thank you for your feedback! We're glad you had a positive experience overall. If there's anything specific we can improve upon to earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!Kind Regards,Aaron YaoFront Office Manager

Dear Stuart,Thank you for your feedback. We appreciate your honesty and are sorry to hear that your experience fell short of your expectations. If there are specific areas where you feel we could improve, please let us know so we can address them accordingly. We value your input and hope to have the opportunity to better serve you in the future. If you have any further comments or concerns, please don't hesitate to reach out.Kind Regards,Aaron YaoFront Office Manager

Dear David,Thank you for the wonderful review! We're delighted to hear that you had a fantastic experience during your stay with us. Providing a clean, comfortable environment and excellent service is our top priority, and we're glad to know that you found our staff friendly and enjoyed our breakfast offerings. It's great to hear that our proximity to the airport made your journey more convenient. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please feel free to let us know.Kind Regards,Aaron YaoFront Office Manager

Dear Christy Shuet,It's wonderful to hear that you found our hotel to be a great choice for your stay, especially considering the value you received. We're pleased that you found our rooms to be spacious and conveniently located near the main terminals. Should your travels bring you back to the area, we'd be honored to host you again for another enjoyable experience!Kind Regards,Aaron YaoFront Office Manager

Dear Tony,We're delighted to hear that you had a positive experience with our service, food, and room during your stay! Providing excellent service and amenities is always our goal, and we're glad to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Ed,Thank you for your glowing review! We're delighted to hear that you found your room to be well-appointed and clean, and that our staff provided pleasant and professional service. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Kind Regards,Aaron YaoFront Office Manager

Dear Keith,Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there's anything specific you feel we could improve upon to make your next visit even better, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back again soon!Kind Regards,Aaron YaoFront Office Manager

Dear Douglas,Thank you for sharing your feedback with us. We're glad to hear that your overall experience was satisfactory. We understand your expectations regarding the price and strive to provide the best value for our guests. Your comments will be taken into consideration as we continually work to improve and enhance our offerings. If you have any further suggestions or if there's anything specific we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your valuable input and hope to welcome you back again in the future.

Dear Liz,Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and well taken care of, so it's wonderful to hear that our staff exceeded your expectations. We're also delighted that you enjoyed the food at our restaurant. Your perfect rating means a lot to us, and we truly appreciate your kind words. We can't wait to welcome you back for another terrific stay whenever your travels bring you our way again!Kind Regards,Aaron YaoFront Office Manager

Dear Kayoko,Thank you for your feedback! We're glad to hear that you had a positive experience overall. If there were any specific aspects of your stay that you particularly enjoyed or if there's anything we can improve upon to earn that extra star next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back again soon for an even better stay!Kind Regards,Aaron YaoFront Office Manager

Dear Alden,Thank you for your kind words about our rooms and property! We're delighted to hear that you had a wonderful experience during your stay. We appreciate your feedback regarding the convenience of reaching the terminal and understand the challenges posed by the airport's design. We'll certainly take your comments into consideration as we strive to enhance the overall experience for our guests.Despite the pedestrian challenges around the hotel, we're thrilled that you found our property to be excellent. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back again soon!Kind Regards,Aaron YaoFront Office

Dear Alan,We sincerely apologise for the inconvenience and frustration you experienced during the check-in process. It's disappointing to hear that our agent did not listen to your concerns and that there was a misunderstanding regarding the payment method.Your feedback is valuable to us, and we will address this issue with our team to ensure that proper training is provided to prevent similar situations from occurring in the future. Our goal is to provide efficient and attentive service to all our guests, and we regret that we fell short of meeting your expectations on this occasion.If there's anything else you'd like to share or if you have any specific preferences for future visits, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to regain your trust and provide you with a more satisfactory experience during your next visit.Kind Regards,Aaron YaoFront Office Manager

Dear Alisa,I'm sorry to hear about the issues you encountered during your stay at Holiday Inn Melbourne Airport. It's disappointing to learn that the room was run down and that there was an unpleasant smell in the bathroom. Please accept our sincere apologies for any inconvenience this may have caused.I appreciate your positive note about the friendly staff at reception and the fast check-in process, as well as the helpful free shuttle to the airport. Your feedback is important, and I will ensure that it is shared with the relevant teams for further review and improvement.If there's anything else you'd like to share or if you have specific suggestions on how we can make amends and enhance your experience in the future, please feel free to let me know. We value your feedback and hope to have the opportunity to welcome you back for a more positive stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Samantha,Thank you for your rating. If there's anything specific you'd like to share about your experience or if you have suggestions on how we can make your next visit a 5-star experience, please feel free to let me know. Your feedback is valuable, and we appreciate your input. We hope to have the opportunity to welcome you back for an even better stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Kimberley,Thank you for providing your rating! We appreciate your feedback, and if there are specific aspects of your stay at Holiday Inn Melbourne Airport that contributed to the 4 out of 5 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we hope to have the opportunity to enhance your experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Claudia,Thank you for providing your feedback. We appreciate your input about the breakfast, and we apologise if it didn't meet your expectations. Understanding our guests' preferences is essential for us to continually improve our services.If there are specific aspects of the breakfast that you think could be enhanced or if there's anything else you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable, and we aim to ensure that future experiences at Holiday Inn Melbourne Airport exceed your expectations. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Kind Regards,Aaron YaoFront Office Manager

Dear Chuck,Thank you for providing a rating for your experience at Holiday Inn Melbourne Airport. We appreciate your feedback. If there are specific aspects of your stay that contributed to the 4 out of 5 rating, or if there are areas where we can improve, please feel free to share more details. Your input is valuable, and we want to ensure that we continue to meet and exceed your expectations. Thank you for choosing Holiday Inn Melbourne Airport, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Tiffany,Thank you for taking the time to share your positive experience at Holiday Inn Melbourne Airport. I'm thrilled to hear that you and your sister thoroughly enjoyed your stay. It's great to know that the hotel's proximity to the airport was convenient for your short visit, and I'm glad the staff were accommodating in organizing the shuttle service and assisting with an early check-in.Your feedback about the excellent staff and room service is wonderful to hear. It's always our goal to provide a comfortable and enjoyable experience for our guests, and I'm pleased that we met your expectations.We look forward to welcoming you back to Holiday Inn Melbourne Airport on your next visit to Melbourne. If there's anything specific you'd like to highlight or if you have any suggestions for improvement, feel free to share. Your feedback is valuable and helps us continue to provide exceptional service.Kind Regards,Aaron YaoFront Office Manager

Dear Deepak,Thank you for the excellent rating of 5 out of 5! We're thrilled to hear that you had a positive experience during your stay at Holiday Inn Melbourne Airport. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience in the future, please let us know. We appreciate your feedback, and we look forward to welcoming you back for another fantastic stay!Kind Regards,Aaron YaoFront Office Manager

Dear Raffaella,Thank you for taking the time to share your feedback and for giving us a rating of 8 out of 10! We're pleased to hear that your experience was positive. If there are any specific aspects you'd like to highlight or if you have any suggestions for improvement, feel free to let us know. Your input is valuable, and we want to ensure that your future stays at Holiday Inn Melbourne Airport continue to meet your expectations. Safe travels, and we look forward to welcoming you back!Kind Regards,Aaron YaoFront Office Manager

Dear Jane,Thank you for the perfect rating! We're delighted to hear that you had a positive experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another exceptional visit.Kind Regards,Aaron YaoFront Office Manager

Dear Angelo,Thank you for the top rating! We're thrilled to hear that you had a positive experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another exceptional visit.Kind Regards,Aaron YaoFront Office Manager

Dear Manyoung,Thank you for the 5 star review! We're delighted to hear that you had a positive experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another exceptional visit.Kind Regards,Aaron YaoFront Office Manager

Dear Kate,Thank you for your feedback and rating. We're pleased to hear that you had a positive experience. If there are specific areas where we can improve and earn those extra points, please feel free to share your insights. Your feedback is valuable to us, and we look forward to the opportunity to enhance your experience in the future. If you have any additional comments or suggestions, they are always welcome. Kind Regards,Aaron YaoFront Office Manager

Dear Ingvar,Thank you for the perfect rating! We're delighted to hear that you had a 10 out of 10 experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your positive feedback and look forward to the opportunity to welcome you back for another excellent experience.Kind Regards,Aaron YaoFront Office Manager

Dear Jennifer,Thank you for your positive feedback! We're thrilled to hear that you found Holiday Inn Melbourne Airport to be convenient, clean, and quiet, and that you rated your experience with a 5 out of 5. Providing a comfortable and convenient stay is a top priority, and we're delighted that we met your expectations.If there's anything else you'd like to share about your experience or if there are specific aspects you enjoyed and would like to highlight, please feel free to let us know. We appreciate your feedback, and we look forward to the pleasure of welcoming you back for another great stay in the future.Kind Regards,Aaron YaoFront Office Manager

Dear Claire,We're thrilled to hear about your positive experience! It's great to know that the hotel's proximity to the airport, spacious and comfortable rooms, good amenities, and helpful staff contributed to a pleasant stay, especially for your early morning flight.If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back for another perfect experience.Kind Regards,Aaron YaoFront Office Manager

Dear Kok Keong,We're delighted to hear that you found our hotel clean and conveniently close to the airport. If there are any specific aspects you enjoyed during your stay or if you have additional comments, feel free to share. We appreciate your feedback and look forward to the opportunity to welcome you back for another positive experience.Kind Regards,Aaron YaoFront Office Manager

Dear Mark,Thank you for the outstanding rating! We're thrilled to hear that you had a 10 out of 10 experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your positive feedback and look forward to the opportunity to welcome you back for another excellent experience.Kind Regards,Aaron YaoFront Office Manager

Dear Vicki,Thank you for sharing your positive experience with us! We're delighted that our location, friendly staff, and on-site dining added value to your stay. Your kind words mean a lot, and we look forward to welcoming you back for another great experience at Holiday Inn Melbourne Airport.Kind Regards,Aaron YaoFront Office Manager

Dear Raynald,Thank you for your fantastic rating! We're delighted to hear that you had a 10 out of 10 experience. If there's anything specific you loved about your stay or if you have additional comments, feel free to share. We appreciate your positive feedback and look forward to the opportunity to welcome you back for another excellent experience.Kind Regards,Aaron YaoFront Office Manager

Dear James,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our airport hotel. It's fantastic that you found the food in the restaurant very good, and we're proud that our location provides the convenience of a short shuttle to departures without the noise disturbance. We appreciate your kind words and look forward to welcoming you back on your next visit.Best regards,Nick HendersonGeneral Manager

Dear Mark,Thank you for the perfect score! We're thrilled that your experience with us was top-notch. We aim to provide the best for our guests, and we're delighted to have met your expectations. If you have any more feedback or if there's anything specific you loved about your stay, feel free to share. We look forward to welcoming you back to Holiday Inn Melbourne Airport in the future.Sincerely,Nick HendersonGeneral Manager

Dear Jean,Thank you for your rating. We value your feedback and are always striving to improve our services. If you have any specific comments or suggestions on how we can enhance your experience during your next stay, please feel free to share them with us. Your input is valuable in helping us provide a better experience for our guests.Best regards,Nick HendersonGeneral Manager

Dear Carolyn,Thank you for your feedback and an 8 out of 10 rating. We appreciate your input, and we're always striving to improve our services. If you have any suggestions on how we can make your next stay even better, please don't hesitate to share. We look forward to the opportunity to serve you again and aim to make your experience a perfect 10 next time!Sincerely,Nick HendersonGeneral Manager

Dear Chris,Thank you for the perfect score! We're thrilled that your experience with us was top-notch. We aim to provide the best for our guests, and we're delighted to have met your expectations. If you have any more feedback or if there's anything specific you loved about your stay, feel free to share. We look forward to welcoming you back to Holiday Inn Melbourne Airport in the future.Sincerely,Nick HendersonGeneral Manager

Dear Susan,Thank you for choosing Holiday Inn Melbourne Airport for your overnight stay! We're delighted to hear that everything was fine during your visit. Our team works hard to provide a comfortable and convenient experience for our guests, especially those traveling through the airport.If there are any specific aspects of your stay that stood out to you or if there's anything you'd like to share, feel free to let us know. Your feedback is important to us as we continuously strive to enhance our guests' experiences.We appreciate your trust in Holiday Inn Melbourne Airport, and we look forward to welcoming you back for another enjoyable stay.Safe travels,Nick HendersonGeneral Manager