Three Bedroom Family Apartment | Private kitchen

Reviews of District South Yarra

District South Yarra
10 Claremont Street, South Yarra, VIC

Reviews

8.8

Excellent

Rating 10 - Excellent. 352 out of 623 reviews" "
Rating 8 - Good. 194 out of 623 reviews" "
Rating 6 - Okay. 46 out of 623 reviews" "
Rating 4 - Poor. 18 out of 623 reviews" "
Rating 2 - Terrible. 13 out of 623 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 19 nights in Jan 2024
Response from Rachel - Front Desk on 15 Feb 2024
Hi Anthony, thank you for your review! We are so glad you enjoyed your stay.

10/10 Excellent

orania

Liked: Cleanliness, property conditions & facilities
It was a comfortable and clean place Transport easy to get a round
Stayed 4 nights in Jan 2024
Response from DU on 23 Jan 2024
Hi Orania,Thank you for your review! Glad to know you had a comfortable stay and we look forward to another visit from you!

10/10 Excellent

Jun

Stayed 9 nights in Jan 2024
Response from Rachel - Front Desk on 27 Jan 2024
Hi Jun, thank you for your lovely review! We hope to accommodate you again in the future.

10/10 Excellent

Warrick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Rachel - Front Desk Staff on 17 Jan 2024
Hi Warrick, thank you for your review! We are so glad to hear that you enjoyed your stay.

10/10 Excellent

Simonetta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was in the area we were after. Easy walk to station and shops. Highly recommend.
Stayed 5 nights in Dec 2023
Response from Rachel - Receptionist on 27 Dec 2023
Hi Simonetta, thank you so much for your review! We are so glad to hear that you enjoyed our central location. We hope to accommodate you again!

10/10 Excellent

Caitlyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rachel - Receptionist on 27 Dec 2023
Hi Caitlyn, thank you for your review! We are so glad to hear that you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from District South Yarra Reception on 7 Dec 2023
Hi ThereThank you for your lovely review. Thrilled to hear you had an enjoyable stay and we hope to accommodate you again.

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were really impressed with the location and cleanliness of the place, and the friendly staff were amazingly helpful. Would absolutely stay here again!
Stayed 1 night in Nov 2023
Response from District South Yarra Reception on 7 Dec 2023
Hi Mandy,Thank you for your lovely review, it is wonderful to hear your stay was welcoming from our team and you found the apartments to be comfortable for your needs. We look forward to accommodating you again soon!

8/10 Good

John Bernice

Travelled with family
Liked: Room comfort
Short stay
The apartment was fine. The wifi did not reach our apartment. You had to stand in the hall to get any signal, there was no point in addressing with reception, signals are signals. Our travels plans changed, so we left earlier than anticipated.
Stayed 3 nights in Oct 2023
Response from District Apartments on 22 Nov 2023
Hi John, We appreciate your feedback! We do advise if you experience any in-house issues to contact reception, such as the internet connection could've been restarted to ensure it to be fully optimal to make your stay more enjoyable!

10/10 Excellent

Elly

Liked: Amenities, property conditions & facilities
Stay was great will be back again
Stayed 1 night in Oct 2023
Response from District Apartments on 22 Nov 2023
Hi Elly, Thank you for your kind feedback! We look forward to having you return in the future!

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and was the perfect stay-cation in melb
Stayed 2 nights in Jul 2023
Response from District Apartments on 22 Nov 2023
HI Mikaela, Thank you for your lovely review! We are happy to hear you enjoyed your recent stay! We hope to accommodate you again in the future!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good property. Excellent location. Clean. Quiet. Comfortable.
Stayed 2 nights in Oct 2023
Response from District Apartment on 22 Nov 2023
Hi David, Thank you for your wonderful review. I am glad to hear you enjoyed your recent stay with us, we pride ourselves on providing guests with a comfortable & enjoyable stay. We hope to have you come stay again soon.

10/10 Excellent

Linda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal room I stayed in this time. I was really happy with it. I don’t mean to discriminate but the lovely New Zealand girl that works behind the counter. She was phenomenal. She was the best person I dealt with their so far so kind so correspondence, she’s a 10 out of 10 in customer service
Stayed 5 nights in Sep 2023
Response from District Apartments on 22 Nov 2023
Hi Linda, Thank you for your lovely review! We are thrilled to hear our team was welcoming and the stay was enjoyable. We hope to accommodate you again in the future!

10/10 Excellent

Genevieve

Stayed 1 night in Sep 2023
Response from District South Yarra Reception on 7 Dec 2023
Hi Genevieve,Thank you for your lovely review. Thrilled to hear you had an enjoyable stay and we hope to accommodate you again.

6/10 Okay

Mohammed

Stayed 7 nights in Aug 2023
Response from Vanessa - Office Manager on 20 Sept 2023
Hi Mohammed,Thank you for your review, we are glad to have provided a comfortable stay.

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good communication, closer to transport and parking. Clean and spacious. Reception is friendly.
Stayed 1 night in Aug 2023
Response from Vanessa - Office Manager on 23 Aug 2023
Hi Ahmad,Thank you for your lovely review. We are thrilled to hear you had an enjoyable stay. We hope to accommodate you again in the future.

10/10 Excellent

Tony, Derrimut

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Vanessa - Office Manager on 23 Aug 2023
Hi Tony,Thank you for your lovely review. We are glad to hear you had a comfortable stay.

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Very clean, good size and everyting we needed for a one night stay.
Stayed 1 night in Aug 2023
Response from Vanessa - Office Manager on 10 Aug 2023
Hi Peter, Thank you for your review. We are glad to hear you had a comfortable stay with us, we hope to accommodate you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
The apartments are in a very convenient location close to South Yarra station and good shops and restaurants. The apartment itself was well appointed and in good condition. I would recommend this to someone wanting a convenient location and good services.
Stayed 4 nights in Aug 2023
Response from Vanessa - Office Manager on 10 Aug 2023
Hi Gary,We appreciate your lovely review. District Apartments boost an ideal location with being within walking distance to the best restaurants, bars & public transport. We are glad you enjoyed this throughout your stay.

10/10 Excellent

Sui

Liked: Cleanliness, property conditions & facilities
We enjoyed very much staying at your hotel. Thank you!
Stayed 1 night in Jul 2023
Response from Vanessa - Office Manager on 1 Aug 2023
Hi Sui,Thank you for your lovely review. We are glad to hear you had a comfortable and enjoyable stay with us at District Apartments. We hope to accommodate you again!

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property and very easy to get around without a car!
Stayed 4 nights in Jul 2023
Response from Vanessa - Office Manager on 26 July 2023
Hi Georgina,Thank you for your lovely review. We are thrilled to hear you enjoyed your stay with us at District Apartments, the location boasts walking distance to every convenience you might require!

2/10 Terrible

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy
Stayed 1 night in Jul 2023
Response from Vanessa - Office Manager on 26 July 2023
Hi Matthew,We appreciate your review. As your room was booked in the superior apartment which are located on the lower levels of the building, although you might worry regarding street noise as the bedrooms are located at the back of the apartment it can provide a comfortable sleep.

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean well maintained facilities and convenient location
Stayed 4 nights in Jul 2023
Response from Vanessa - Office Manager on 19 July 2023
Hi Lawrence,Thank you for your lovely review. We are thrilled to hear you enjoyed your stay with District Apartments. It boasts walking distance to every convenience you might require!

8/10 Good

Brett

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2023
Response from Vanessa - Office Manager on 13 July 2023
Thank you for your review, we hope to accomodate you again soon!

10/10 Excellent

Seok Khuan

Liked: Cleanliness, amenities, property conditions & facilities
2nd times stayung. Great stay again and everything is in the apt. Highly recommended
Stayed 14 nights in Jun 2023
Response from Vanessa - Office Manager on 21 June 2023
Hi Seok,Thank you for your lovely review. We are thrilled to have you return, we pride ourselves in providing guest with an comfortable and enjoyable stays!

6/10 Okay

Nicole

Stayed 5 nights in May 2023
Response from Vanessa - Office Manager on 13 July 2023
Thank you for your review, we hope to accomodate you again soon!

8/10 Good

Thomas

Liked: Property conditions & facilities
Really like the location, it’s perfect! Accomodation, decor and size of the apartment is great in general, our only issue was that the bed was very hard - made me get pins and needles in my arms. Other than that it was a great room and
Stayed 2 nights in May 2023
Response from Vanessa - Front Office Manager on 17 May 2023
Hi Thomas,Thank you for your lovely review. Every apartment is fully self contained and offers every convenience you need, we are glad you enjoyed the comfort of this!

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well looked after apartments, would book again!
Stayed 1 night in May 2023
Response from Vanessa - Front Office Manager on 17 May 2023
Hi Michael,Thank you for your lovely review, we are thrilled to hear you had a comfortable and enjoyable stay. We look forward to accommodating you again soon!

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
The hotel was quiet and the rooms were a good size. Thankfully, no swipecard was necessary to get up to the room (I find there are invariably problems with these things). I particularly loved the leather couch in my room...luxurious!
Stayed 3 nights in Apr 2023
Response from Vanessa - Front Office Manager on 4 May 2023
Hi Gary,Thank you for your wonderful review. We are glad you had a comfortable stay with us at District Apartments and enjoyed the new couches which have been furnished in all apartments. We do hope to accommodate you again soon!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Like having your own apartment so close to everything. Initial booking/confirmation/registration/electric key access and communication with facility very drawn out and frustrating…but worth the hassle.
Stayed 2 nights in Apr 2023
Response from Vanessa - Front Office Manager on 4 May 2023
Hi John,Thank you for your lovely review. I do apologise if you found any of our guests registration procedures lengthy however our reception are happy to assist with this upon check in if any difficulties occur. We do hope to accommodate you again soon!

10/10 Excellent

Seok Khuan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and nice place, will back again when travel to Melbourne.
Stayed 12 nights in Apr 2023
Response from Vanessa - Front Office Manager on 20 Apr 2023
Hi Seok,Thank you for your lovely review. We are glad you had a comfortable stay with us District Apartments. We look forward to accommodating you again soon!

4/10 Poor

milorad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wasn't informed that it is a keyless entry via an app that violates privacy
Stayed 1 night in Apr 2023
Response from Vanessa - Front Office Manager on 12 Apr 2023
Hi Milorad,As advised on our website, we have a unique check-in process of a digital key system. This system allows no keys to worry about, fast and easy set-up and self check-in for regular guests. The JustIn App, requires no personal details simply a phone number to register with to allow your apartment key to be provided to.

8/10 Good

Faiz

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean, safe and conveniently located. The property did not replace the bathroom towels on a daily basis. Definitely a negative.
Stayed 3 nights in Feb 2023
Response from Vanessa - Front Office Manager on 20 Feb 2023
Hi Faiz,Thank you for your kind feedback! District boasts walking distance to some of South Yarra's best cafes, restaurants. We offer a complimentary mid stay clean for 7 night stay's however if required we have all consumables and towels available at reception.

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, room comfort
warm reception in chilly melbourne
Always a great spot, very convenient to the train and surrounding shops. Spacious and clean accommodation and welcoming reception. The only drawbacks are a lack of shelf space in the bathroom and shower, and the digital key entry is too fiddly.
Stayed 4 nights in Jan 2023
Response from Vanessa - Front Office Manager on 20 Feb 2023
Hi Sally,Thank you for your lovely review. Being centrally located, it boasts walking distance to many convenient services such as supermarkets, train station and many wonderful cafes & restaurants, super thrilled to hear you enjoyed this. We appreciate your feedback regarding additional storage options, we are currently trialing solutions for this to ensure everyone has an enjoyable stay.The digital key system can be delicate to begin with; however our team is happy to provide assistance with operating the app. We hope you come stay again soon!

10/10 Excellent

Jonathan

Stayed 3 nights in Jan 2023
Response from Vanessa - Front Office Manager on 20 Feb 2023
Hi Jonathan,Thank you for your wonderful review.I am glad to hear you enjoyed your recent stay with us, we pride ourselves on providing guests with a comfortable & enjoyable stay. We hope to have you come stay again soon.

10/10 Excellent

Wade, Knoxfield

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, the only negative point I can make is that my phone ran out of battery power and there was no overnight support to get into the property that I was aware of. I was fortunate enough to get it charged from a friend, so if it wasn't for that, we would have been walking the street
Response from Vanessa - Front Office Manager on 18 Jan 2023
Hi Wade,Thank you for taking the time to review your stay at District in South Yarra. I'm glad to hear that you enjoyed your stay with us. We understand the apprehension of having your apartment key on your mobile in the scenario that your mobile goes flat, but with our 24-hour concierge service, we can provide a solution if these events were to occur. I'm sorry that this was not made aware upon check in. We look forward to accommodating you in the future

6/10 Okay

SAMEER

Response from Rachel - Front Desk Receptionist on 22 Nov 2023
Hi Sameer, thank you for your review. We appreciate the feedback.

10/10 Excellent

Ram

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, clean and had everything we needed.
Stayed 1 night in Dec 2022
Response from Vanessa - Front Office Manager on 11 Jan 2023
Hi Ram,Thank you for your lovely feedback from your recent stay with us. I'm glad you found our apartments comfortable, every apartment is fully self contained and offers every convenience you need.We hope to have you come stay again!

10/10 Excellent

Viviene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.
Response from Vanessa - Front Office Manager on 20 Dec 2022
Hi Viviene,I'm glad to hear you had a wonderful stay. We hope to have to come again soon.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were prompt in replying to my email enquiries and very helpful
Stayed 4 nights in Dec 2022
Response from Vanessa - Front Office Management on 13 Dec 2022
Hi Ken,Thank you for your lovely feedback. We pride ourselves on our customer assistance for guests at all points of booking with us.We hope to have you come stay again soon!

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location.very clean and convenient parking . Room looked onto car park was not inspiring!
Response from Vanessa - Front Office Management on 7 Dec 2022
Hi Joanne,Thank you for taking the time leave a lovely review. District Apartments is situated in a great location within walking distance to restaurants, public transport options and the Royal Botanic Gardens. We pride ourselves on our cleaning standard within each apartment to ensure all guests have a comfortable stay. In future when booking we do offer "upper level" apartments which guarantee a higher level, light apartment. We are also happy to try to accommodate to guests requests where available.We do hope to have you come stay again soon!

2/10 Terrible

alex

Disliked: Cleanliness, amenities, property conditions & facilities
lied to me about being fully booked when the site online said otherwise, walked in on by cleaners at inappropriate time and no knock , rude service , felt very uncomfortable and unwelcome like i was doing something wrong by staying there ? very upset
Stayed 2 nights in Nov 2022
Response from Mangement on 23 Nov 2022
Hi Alex,Whilst we are open to all reviews. We recognize that this review is not true and such events did not take place. Yes, we were hesitant to accept your reservation as the last time you stayed with us there were breaches in our T&Cs, however, on check-in, you were advised to ensure this doesn't occur again. We are pleased to note that there were no breaches during your recent stay and the apartment was left in a tidy condition, which we do appreciate, thank you.Although regarding the rest, as advised on your departure we were fully booked in our One Bedroom category, I did also offer to show you our availability screen after you had accused me of lying, but this was declined. You then called us a few hours later, again, confronting us that we had availability for the 22nd of November. It appeared that you were looking at the 21st of December as the day of your departure was the 22nd of November and you were inquiring about the 21st.Our housekeeping staff did not walk in at an inappropriate time. They knocked multiple times, then popped their head in to make themselves known vocally. After repeating themselves for over 1 minute, they entered the apartment to note that you were still unprepared for your scheduled departure as it was past 10 am. Thank you.

10/10 Excellent

Domenic

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my first time staying at this hotel, and it won't be my last. The staff were very friendly and accomodating (I asked to check in early). The room was spotless and had great amenities. Highly recommend.
Stayed 1 night in Nov 2022
Response from Vanessa - Front Office Management on 23 Nov 2022
Hi Domenic, Thank you for taking your time to leave a lovely review. We appreciate it!I'm thrilled to hear that you found our apartments comfortable throughout your stay, being a serviced apartment, each room is equipped with everything you need for long or short stays! We look forward to accommodating you hopefully soon!

10/10 Excellent

nick

Liked: Cleanliness, amenities, property conditions & facilities
The friendly & very accomodating Staff ,they were always helpful with information and recommendations, so it was my first time staying in South Yarra it was greatly appreciated. Nic Perth.WA
Stayed 5 nights in Oct 2022
Response from Jess on 13 Nov 2022
Hi Nick, Thank you for this wonderful review. We loved having you stay at our property, looking forward to having you stay again! Warm regards, Jess

10/10 Excellent

craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Abbey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
really lovely receptionist, great rooms and space for cheap price
Stayed 1 night in Oct 2022
Response from Vanessa - Front Office Management on 17 Nov 2022
Hi Abbey,Thank you for your lovely feedback. We appreciate it!Super thrilled to hear you enjoyed your stay with us - we pride ourselves on providing guests with a comfortable & enjoyable stay.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all amenities
Stayed 2 nights in Sep 2022
Response from Vanessa - Front Office Management on 17 Nov 2022
Hi Margaret,Thank you for taking the time to review your stay with us. Being located just off the iconic Chapel Street, District Apartments boasts walking distance to many wonderful cafes, restaurants and retail shops, we are glad you got to experience this!We look forward to accommodating you in the future.

2/10 Terrible

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, easy check in/out, got the mobile key app which made getting in and out simple. Walking distance to south Yarra train station and Ubers, trams ect all around
Stayed 1 night in Sep 2022
Response from Vanessa - Front Office Management on 17 Nov 2022
Hi Leo,Thank you for taking your time to leave a lovely review. We appreciate it!I'm glad to hear that you found our apartments comfortable throughout your stay, the electronic key has proven to be an ease for accessing the building and apartment. Our team always try to go above and beyond to make all stays enjoyable also.South Yarra is a very central area, which is always a bonus.

8/10 Good

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
everything was great except for the WiFi signal kept going off.
Stayed 9 nights in Sep 2022
Response from Vanessa - Front Office Management on 17 Nov 2022
Hi Ruby,Thank you for taking the time to review your stay with us. I'm sorry to hear that your WIFI signal wasn't fully operational throughout your stay. We do advise all guest to notify our friendly receptionist team at the time of any issues so we can rectify them immediately to ensure their stay is the upmost enjoyable. We do hope to accommodate you in the future!