Fridge, espresso maker, coffee/tea maker, electric kettle

Reviews of Crest on Park

Crest on Park
46 Park Street, St Kilda West, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 643 reviews" "
Rating 8 - Good. 190 out of 643 reviews" "
Rating 6 - Okay. 61 out of 643 reviews" "
Rating 4 - Poor. 23 out of 643 reviews" "
Rating 2 - Terrible. 19 out of 643 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
The good: Great location with a short walk to beach and cafes. Tram stop out front to head into Melbourne city. Clean and tasteful decor. Secure parking. Price. Light breakfast. The bad: Collecting keys from different location that had limited signage at footpath level. Bed is made up of two singles pushed together with lumpy middle.
Stayed 1 night in Mar 2024

8/10 Good

Elissa

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Being able to check in early as we arrived in Melbourne earlier than anticipated. Awesome. Getting an additional towel and fold out bed done was great. Limited car parking if you didn't get a spot. Be aware of permit parking and times. Acouple of cleanliness things in bathroom that I wasn't happy about. T.V remote was missing the battery cover.
Stayed 1 night in Jan 2024

2/10 Terrible

Alex

Stayed 4 nights in Jan 2024

2/10 Terrible

Diana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was very disappointed considering how much i paid for the night. It was dirty, smelly and dingy. The king size bed was 2 beds pushed together so there was a divet and was very uncomfortable. Definitely would not recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and quiet for the heart of town. A hidden gem that will become our go to for our future visits. Only issue is that the key needs to be collected from another building 1.4 km away. Not an issue if you know.
Stayed 1 night in Nov 2023

6/10 Okay

Liza

Liked: Cleanliness
Having to check in at another location was problematic when I didn’t have a car and it was late at night
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Good Accom
Very pleasant accommodation. Well located for our purposes. Easy connect to public transport. Check in was fine even tho it isn’t at the actual hotel.
Stayed 1 night in Sep 2023

8/10 Good

Merryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean apartment. Would’ve been good to have a smart tv, and a nuisance having to check-in elsewhere, but still a good stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bass

Liked: Cleanliness, amenities, property conditions & facilities
Good shower facility and comfortable bed. Very good room for short stays
Stayed 1 night in Jul 2023

4/10 Poor

Amanda

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

David, Salt Lake City

Travelled with partner
Liked: Cleanliness
In a convenient location. No screens for the windows. Bathroom light switch was pulled away from the tile on the wall potentially exposing the electrical contacts. There was no receptionists so had to walk or take public transport to deal with access cards and payment
Stayed 1 night in Mar 2023

6/10 Okay

sharon

Liked: Cleanliness, amenities, property conditions & facilities
FALSELY ADVERTISED. Arrived Saturday 1pm and nobody around. Find booking, find phone number and THEN found out YOU HAVE TO DRIVE TO ANOTHER HOTEL TO PICK UP THE KEYS!! Find other hotel, find parking, queue in other hotel to get the keys and long list of instructions which include " Don't get your car stuck in the parking without your key because there's nobody working at the hotel so it could take hours to get you out". God forbid there is a fire at this property and the first car out of the gates gets stuck. All of this information is hidden in the small print that one should not be obligated to read every time you book accomodation. The apart-hotel itself was clean and convenient to everything in the area. It also had a really nice kitchen area with everything you could ask for during a short stay. It is just a pity that the owners are not letting people know about the the lengths they will need to go to just to get into their room.
Stayed 1 night in Jan 2023

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Gary

Stayed 1 night in Jan 2023

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities
Close to walk to St Kilda Beach
Stayed 2 nights in Jan 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, housekeeping contacted each day to check if we needed anything.
Stayed 3 nights in Jan 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, clean, great kitchen facilities and very comfy beds.

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Parking was awkward with too many large vehicles making parking difficult. I did want to thank staff for recovering clothing that had been left behind and were available for pick-up when we returned. Good customer service!

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe and comfortable and exactly what I was looking for

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Great place, great location and very helpful staff, we will be back again

6/10 Okay

Christie

Travelled with family and small children
Liked: Amenities
There little things were fabulous (bread,milk & juice in the fridge), however the entire apartment had a very overwhelming smell of stale cigarette. Now I am a recent ex smoker, and it was so overpowering. I had to open the windows and leave the door open for most of our stay. The property was clean, but there were stains on the carpet and walls, could do with a repaint and upgrade. Also booked for 5 (2 adults and 3 kids) but only 2 beds were made up, the sofa bed was not. Overall, the place is in the perfect location, close to everything in St Kilda. Check in was a super easy process and the room was ok, but certainly room for improvement.

4/10 Poor

Raheam

Travelled with partner
Disliked: Amenities, property conditions & facilities
No reception office at the hotel have to travel to another hotel to use the reception there then come back to the hotel of staying so very inconvenient if you are on can , taxi , Uber or public transport, waste of money , time and energy … can do better with communication and arrangements here forth!

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, room comfort
Clean, quiet and conveniently located
The apartment was well furbished; small but completely adequate for a short stay, clean, quiet, and so conveniently located to Fitzroy Street.
Stayed 1 night in Dec 2022
Response from Crest on Park on 1 Jan 2023
Hi Antonia,Thank you for your review and we look forward to seeing you again soon,Crest Hotel Group

6/10 Okay

Shahrooz

Liked: Amenities, property conditions & facilities
It was okay for a night stay

10/10 Excellent

Eve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Claude

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was well appointed, and I appreciated the extra touches such as milk, juice, coffee, cereal was appreciated.

6/10 Okay

Samuel

Liked: Amenities, property conditions & facilities
My single room was pretty small. Had a bit of a Smokey scent to it like someone had been smoking in the room previously. Bed was pretty comfy. The property is quite tightly packed so I think noise would be a problem if you got a rowdy bunch staying in a nearby room. I didn’t have any troubles though.
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Check-in process a hassle
Rooms were great, but the checkin process was a bit of a hassle, as had to do so at another venue. Had this been communicated prior to booking, we probably would have booked elsewhere.
Stayed 1 night in Nov 2022

8/10 Good

Tanya

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, nice clean rooms

4/10 Poor

Teagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Because the hotel isn't manned and the staff are at the sister property when our neighbours were playing music till 3am in the morning nothing could be done about it, even calling the sister property through the night advising them did nothing. Even at check out the next day nothing was done, just an apology.
Stayed 1 night in Oct 2022

8/10 Good

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
crest on the park is a great location walking distance to transport and all transport options. Check in process could be better as you need to pick up keys from their other property which was slow and understaffed.
Stayed 2 nights in Oct 2022
Response from Crest on Park Team on 8 Nov 2022
Thank you for your feedback, Jason. We are pleased to know you fund our location convenience and close to all major attractions.Hospitality still experiencing short staff issues and we are trying our best to facilitate all services. At times we might encounter delays in our processes. We anticipate this and request all our guests to plan ahead. We extend our sincere apologies in the event of any delay. we are trying our best to offer our best service.We look forward to welcoming you again in a near future.

8/10 Good

JULIA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Kellie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Fridge and bathroom had not been cleaned Bed was comfortable and safe environment with good parking
Stayed 1 night in Oct 2022
Response from Crest on Park Team on 8 Nov 2022
Dear Kellie, Thank you for your feedback. Please accept our apologies for the shortcomings of your stay. We have passed your comments to our housekeeping department to rectify the errors.We look forward to welcoming again in a near future.

8/10 Good

Prithvi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Would be good if it can be serviced daily!
Stayed 3 nights in Sep 2022
Response from Crest on Park Team on 8 Nov 2022
Dear Prithvi.Thank you for staying with us. Daily service is no longer available after COVID. We suggest our guests to contact us should they need extra amenities for their stay, we will be happy to provide and assist the best we can.

10/10 Excellent

Rhiannon

Liked: Cleanliness, amenities
The communication was very good and very friendly
Stayed 1 night in Sep 2022
Response from Crest on Park Team on 8 Nov 2022
Thanks for your compliments, Rhiannon. We look forward to welcoming again in a near future

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Really comfortable room and beds. Modern and amazing location
Stayed 2 nights in Sep 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having to access to check in cards at sister hotel a little incovenient, Service however excellent Access to Fitzroy st restaurants a real plus
Stayed 1 night in Aug 2022

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to get around, staff are lovely, will stay again
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Frank

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Only after booking confirmed are you told that check in is at a different property some distance away. This is annoying and inconvenient as on street parking is difficult in this busy area
Stayed 1 night in Aug 2022

2/10 Terrible

damian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay at this property Check in is a 50 minute walk from the property, the staff a rude and unhelpful and the rooms are dirty and small. The pictures on the website are not of the accommodation you are booking. All in all a total scam.
Stayed 1 night in Jul 2022

6/10 Okay

Noelene

Travelled with group
Liked: Cleanliness
Was very cramped when using the sofa bed. Was advertised for up to 4 people, but should have only been advertised for max of 2. Bathroom very cramped.
Stayed 2 nights in Jul 2022

2/10 Terrible

Paul

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
There was no bedding on the fold out sofa. No parking available, when the listing said there was. Hard to get ahold of reception. Ended up having to get Uber to parking which made this accomm over priced.
Stayed 1 night in Jul 2022

10/10 Excellent

Amanda

Stayed 1 night in Jul 2022

8/10 Good

Ken

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great upgrades
Stayed 1 night in Jul 2022

2/10 Terrible

Virginia

Stayed 1 night in May 2022

8/10 Good

Beth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was all great, just parking is an issue
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not far from Beach, access to trams some road noise but ok enjoyed the stay thanks
Stayed 1 night in May 2022

4/10 Poor

Anny

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022