All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 648 out of 1001 reviews" "
10 - Excellent
648
Rating 8 - Good. 276 out of 1001 reviews" "
8 - Good
276
Rating 6 - Okay. 51 out of 1001 reviews" "
6 - Okay
51
Rating 4 - Poor. 20 out of 1001 reviews" "
4 - Poor
20
Rating 2 - Terrible. 6 out of 1001 reviews" "
2 - Terrible
6
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Chelsea
Travelled with family
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
It was in a great spot, the staff were great and parking was awesome.
Response from Customer Service Team on 19 Apr 2024
Dear Ramez,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Response from Customer Service Team on 15 Apr 2024
Dear Melanie,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team
Response from Customer Service Team on 15 Apr 2024
Dear George,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team
Not sure why the bar was not open on a Friday night.
Ross
Stayed 1 night in Apr 2024
Response from Customer Service Team on 8 Apr 2024
Dear Ross, Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. After careful consideration and planning, we are thrilled to announce the reopening of our hotel restaurant, bringing back the joy of dining experiences within our establishment. We started our operations with 7 days for Breakfast and Lunch and from today 8th of April, we are fully open for Dinner and Bar as well. We hope we will have the pleasure of your company the next time you visit our lovely city.Kind Regards,Customer Service Team
Very clean , super workers ,
Easy for breakfast and stocked up fridge
Raymond
Stayed 1 night in Mar 2024
Response from Customer Service Team on 3 Apr 2024
Dear Raymond,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team
Response from Customer Service Team on 18 Mar 2024
Dear Catherine,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team
8/10 Good
GREGORY
14 Mar 2024
GREGORY
Stayed 2 nights in Mar 2024
Response from Customer Service Team on 3 Apr 2024
Dear Gregory,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Great location, lovely clean and spacious rooms. Restaurant being closed was the only downfall and tired bathrooms but otherwise a great stay
Andrea
Stayed 2 nights in Mar 2024
Response from Customer Service Team on 14 Mar 2024
Dear Andrea,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team
Response from Customer Service Team on 12 Mar 2024
Dear Maree,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team
Dear Andrew,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Central location good amenities.ideal for family and business.
Mark
Stayed 1 night in Feb 2024
Response from Customer Service Team on 4 Mar 2024
Dear Mark,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are a family-friendly Hotel with spacious rooms to accommodate families of all sizes, as well as small groups of friends. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.We look forward to seeing you return in the future.Kind Regards Customer Service Team
Response from Customer Service Team on 25 Feb 2024
Dear Oracio,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
The view from the river suite room is amazing! Love that it has a kitchen so we don’t have to eat out for every meal. Staff is friendly and very helpful. One of the best places I’ve ever stayed! I would expect to pay much more than I did!
Silver
Stayed 2 nights in Feb 2024
Response from Customer Service Team on 11 Feb 2024
Dear Silver,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City.Kind Regards Customer Service Team
Great hotel in a great location. Easy walk to casino and main shopping district. Will be even better when they have their bar / restaurant back in operation.
Elise
Stayed 1 night in Feb 2024
Response from Customer Service Team on 6 Feb 2024
Dear Elise,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
8/10 Good
Micahel
28 Jan 2024
Micahel
Stayed 1 night in Jan 2024
Response from Customer Service Team on 21 Mar 2024
Dear Micahel,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Response from Customer Service Team on 22 Jan 2024
Dear Tony,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Laura Jean
18 Jan 2024
Laura Jean
Stayed 1 night in Jan 2024
Response from Customer Service Team on 22 Jan 2024
Dear Laura Jean,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
2/10 Terrible
Pubudith
11 Jan 2024
Pubudith
Stayed 3 nights in Jan 2024
Response from Customer Service Team on 14 Jan 2024
Dear Pubudith,Thank you for your recent post, it is with regret that all aspects of your stay with us were not enjoyable, and for this, we do extend our apologies.Foremost, we certainly do appreciate your patronage; this is a missed opportunity for not being able to address any of your concerns during your time with us; I would like to assure you that we have raised your comments with our Front Office Manager so that we may improve our customer service.We do hope to have an opportunity to restore your confidence in our hotel and services when you next visit MelbourneKind Regards Customer Service Team
Response from Customer Service Team on 10 Jan 2024
Dear Yuanpeng,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Amber
9 Jan 2024
Amber
Stayed 2 nights in Jan 2024
Response from Customer Service Team on 10 Jan 2024
Dear Amber,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Dear Walker,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Dear Karen,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Dear Sally,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Carol
3 Jan 2024
Carol
Stayed 2 nights in Jan 2024
Response from Customer Service Team on 9 Jan 2024
Dear Carol,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Carmel
2 Jan 2024
Carmel
Stayed 2 nights in Dec 2023
Response from Customer Service Team on 8 Jan 2024
Dear Carmel,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Location is very convenient, nice river side walk. Staff are very friendly and helpful
jenny
Stayed 5 nights in Dec 2023
Response from Customer Service Team on 8 Jan 2024
Dear Jenny,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
2/10 Terrible
Saba
1 Jan 2024
Saba
Stayed 1 night in Dec 2023
Response from Customer Service Team on 8 Jan 2024
Dear Saba,Thank you for your recent post, it is with regret that all aspects of your stay with us were not enjoyable, and for this, we do extend our apologies.Foremost, we certainly do appreciate your patronage; this is a missed opportunity for not being able to address any of your concerns during your time with us; I would like to assure you that we have raised your comments with our Front Office Manager so that we may improve our customer service.We do hope to have an opportunity to restore your confidence in our hotel and services when you next visit MelbourneKind Regards Customer Service Team
10/10 Excellent
I Lun
30 Dec 2023
I Lun
Stayed 3 nights in Dec 2023
Response from Customer Service Team on 1 Jan 2024
Dear I Lun,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Conviniet location.
Walking distance to crown, sealife, flinder station.
Front desk staff was lovely and very helpful.
Had a nice time.
Chamila
Stayed 2 nights in Dec 2023
Response from Customer Service Team on 1 Jan 2024
Dear Chamila,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team
10/10 Excellent
Mel
Travelled with family
28 Dec 2023
Liked: Cleanliness, staff & service
Location is great, with lovely river views from the balcony. Rooms are a great size for families and clean, but due for renovation. Very convenient location for Crown, Exhibition Centre, Aquarium etc.
Mel
Stayed 1 night in Dec 2023
Response from Customer Service Team on 1 Jan 2024
Dear Mel,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team
10/10 Excellent
Shuangyu
28 Dec 2023
Shuangyu
Stayed 1 night in Dec 2023
Response from Customer Service Team on 1 Jan 2024
Dear Shuangyu,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Shari
Travelled with family, Travelled with family and small children
Response from Customer Service Team on 26 Dec 2023
Dear Shari,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
8/10 Good
Kristy
23 Dec 2023
Kristy
Stayed 1 night in Dec 2023
Response from Customer Service Team on 14 Jan 2024
Dear Kristy,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
The Clarion Suites is a bit of a find in Melbourne. Sure the the decor is a bit old-fashioned and a little tired, but space you get and the quiet location are unparalleled.
The staff were great, there is parking on site and it would be ideal for a family or a larger group.
Jason
Stayed 1 night in Dec 2023
Response from Customer Service Team on 26 Dec 2023
Dear Jason,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Alexis
19 Dec 2023
Alexis
Stayed 5 nights in Dec 2023
Response from Customer Service Team on 26 Dec 2023
Dear Alexis,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Response from Customer Service Team on 20 Dec 2023
Dear Nikki,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Erickson
18 Dec 2023
Erickson
Stayed 2 nights in Dec 2023
Response from Customer Service Team on 8 Jan 2024
Dear Erickson,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Vanessa
17 Dec 2023
Liked: Amenities
Vanessa
Stayed 1 night in Dec 2023
Response from Customer Service Team on 20 Dec 2023
Dear Vanessa,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Excellent service. Disappointing full room service was still advertised when booking but wasn't available.
Matthew
Stayed 1 night in Dec 2023
Response from Customer Service Team on 14 Dec 2023
Dear Matthew,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. We are pleased to announce that our restaurant's renovation has started followed by the room renovations in early 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team
10/10 Excellent
Kerrie
12 Dec 2023
Kerrie
Stayed 1 night in Dec 2023
Response from Customer Service Team on 14 Dec 2023
Dear Kerrie,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Response from Customer Service Team on 10 Dec 2023
Dear Stan,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
This was an excellent location. Near to everything downtown in central Melbourne. Within walking distance of trams and the train station as well as restaurants and shops and grocery stores and sites such as St Paul's Cathedral and State Library and Federation Square. Room was very nice with full kitchen as well as living/dining area and separate bedroom with bath off of the bedroom. Every day someone would come and make up my bed and replace my towels, etc. Very nice and I would highly recommend.
Sara
Stayed 6 nights in Nov 2023
Response from Customer Service Team on 10 Dec 2023
Dear Sara,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. It is pleasing to read that our room met your expectations, we are an all-suites, full serviced Hotel, our studio rooms are equipped with a kitchenette and our one and two bedroom suites have fully equipped kitchens and laundry facilities, there’s a room type to suit everyone’s needs.I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team
4/10 Poor
Saeed A Salman
Travelled with partner
6 Dec 2023
Disliked: Staff & service
I was charged 3 times for my staying and after I complained then they just found the mistake. The staff said that he was pushed the wrong button. The wifi is not good at all so you must prepare your own data.
Saeed A Salman
Stayed 3 nights in Dec 2023
Response from Customer Service Team on 7 Dec 2023
Dear Saeed,Thank you for your recent post, it is with regret that all aspects of your stay with us were not enjoyable, and for this, we do extend our apologies.Foremost, we certainly do appreciate your patronage; this is a missed opportunity for not being able to address any of your concerns during your time with us; I would like to assure you that we have raised your comments with our Front Office Manager so that we may improve our customer service.We do hope to have an opportunity to restore your confidence in our hotel and services when you next visit MelbourneKind Regards Customer Service Team
6/10 Okay
Tanya
5 Dec 2023
Tanya
Stayed 1 night in Dec 2023
Response from Customer Service Team on 7 Dec 2023
Dear Tanya,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
8/10 Good
Teena
4 Dec 2023
Teena
Stayed 2 nights in Dec 2023
Response from Customer Service Team on 7 Dec 2023
Dear Teena,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
Staff were warm and welcoming, nothing was too much trouble. The room was clean and roomy. Bathroom in need of an update. Overall i had a comfortable stay.
Julia
Stayed 1 night in Nov 2023
Response from Customer Service Team on 4 Dec 2023
Dear Julia,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. We are pleased to announce that our restaurant's renovation has started followed by the room renovations in early 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards Customer Service Team
10/10 Excellent
Oliver Leon
30 Nov 2023
Oliver Leon
Stayed 1 night in Nov 2023
Response from Customer Service Team on 26 Dec 2023
Dear Oliver Leon,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Rebecca
27 Nov 2023
Rebecca
Stayed 1 night in Nov 2023
Response from Customer Service Team on 20 Dec 2023
Dear Rebecca,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
10/10 Excellent
Sean
21 Nov 2023
Sean
Stayed 1 night in Nov 2023
Response from Customer Service Team on 23 Nov 2023
Dear Sean,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team