Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Box Hill Motel

2.5 out of 5
Box Hill Motel
177 station street, Burwood, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 591 reviews" "
Rating 8 - Good. 190 out of 591 reviews" "
Rating 6 - Okay. 21 out of 591 reviews" "
Rating 4 - Poor. 3 out of 591 reviews" "
Rating 2 - Terrible. 2 out of 591 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had one night here en route to airport. Exactly what I needed - convenient, helpful staff, no fuss. The nearby golf club was a good dining option.
Stayed 1 night in Mar 2024
Response from Carol on 28 Mar 2024
Hi AnnieSo glad you enjoyed your stay it was a pleasure to accommodate youCheersCarol

8/10 Good

Kaixiao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol on 16 Mar 2024
HI kaixiaoThank you for your good scoreCheers Carol

10/10 Excellent

Marilyn

The experience was good except for the bathroom sink plug didn’t hold the water and the taps and water flow were difficult
Stayed 2 nights in Mar 2024
Response from Carol on 10 Mar 2024
Hi MarilynThank you for your feedback I will have a look at these thingsCheersCarol

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Turned out to be a lot quicker into town than expected. Property was a little older - the water pipes get very loud when showering - but everything else was very good.
Stayed 3 nights in Feb 2024
Response from Carol on 22 Feb 2024
Thank you Paul for the great score. We are aware of the pipe issue and trying to correct it.

10/10 Excellent

Georgia Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Box Hill Motel for it's comfort, cleanliness and friendly reception.
Stayed 1 night in Feb 2024
Response from Jeanne on 3 Feb 2024
Thanks so much Georgia! We are always so appreciative of great reviews and look forward to you staying with us again!...Kind regards Jeanne

8/10 Good

lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Carol on 23 Jan 2024
Hi LolitaThank you for your kind commentCheersCarol

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Carol on 23 Jan 2024
Hi AndrewThank you for your great scoreCheersCarol

10/10 Excellent

bipin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have good reviews becoz it’s a good stay and good customer service . One thing I was say is that was a foul smelling in the shower which I think was drainage system .every thing else is as excellent .
Stayed 2 nights in Dec 2023
Response from Carol on 29 Dec 2023
Hi BipinThank you for your comment this is something we need to know about. What room are you staying in so we can attend to this problemCheers Carol

10/10 Excellent

shashank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Carol on 27 Dec 2023
Hi ShashankThank you for your great score.CheersCarol

8/10 Good

Kathie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in and out, neat gardens and pol, quiet location backing onto walking path
Stayed 1 night in Dec 2023
Response from Jeanne on 22 Dec 2023
Thanks Kathie for your great review. We are glad you enjoyed your stay with us and really appreciate your positive review...Regards Jeanne

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Carol on 15 Dec 2023
Hi JimThank you for the good score. Glad you are happyCheersCarol

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carol on 15 Dec 2023
Hi DanielThank you for the great score. I am so happy you are enjoying your accommodationCheersCarol

8/10 Good

Alan

Business traveller
Liked: Property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2023
Response from Carol on 11 Dec 2023
Hi AlanThank you for the great scoreCheersCarol

8/10 Good

Alan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Carol on 11 Dec 2023
Hi AlanThank you for the great scoreCheersCarol

6/10 Okay

Sanjay

Stayed 1 night in Dec 2023
Response from Carol on 11 Dec 2023
Hi SanjayThank you for the review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service
Thank a great stay. Everything you need for a night over
Stayed 1 night in Nov 2023
Response from Carol on 7 Dec 2023
Hi ClareThank you for your kind score. Have a Very Merry ChristmasCheersCarol

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, conveniently located by food and grocery outlets.
Stayed 1 night in Nov 2023
Response from Carol on 1 Dec 2023
Hi KevinThank you for the great scoreCheersCarol

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Clean, quiet, neat, good service from staff. I thoroughly recommend this motel. .
Stayed 1 night in Nov 2023
Response from Carol on 28 Nov 2023
Hi ColinThank you for your very kind wordsCheersCarol

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean and located next to a park and walking trail.
Stayed 2 nights in Nov 2023
Response from Carol on 19 Nov 2023
Hi AllisonThank you for the lovely commentCheersCarol

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
9
Stayed 1 night in Nov 2023
Response from Carol on 17 Nov 2023
Thank you Jim for your great scoreCheersCarol

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could rate 6 stars for the staff and service!! Can't wait to come back!!
Stayed 7 nights in Nov 2023
Response from Jeanne on 13 Nov 2023
Hi Jay,Thank you so much for your amazing review! We hope to see you again soon!...Regards Jeanne

6/10 Okay

Kenny

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff, dated but clean rooms, my frustration was that I came to the property to do work, the WIFI was useless, despite best efforts it was just shocking, and made my stay very frustrating as my main purpose was not fulfilled.
Stayed 2 nights in Nov 2023
Response from Jeanne on 6 Nov 2023
We are very sorry to hear about your frustration regarding out Internet. We are in the process of rectifying this problem. Regards Jeanne

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, well maintained room. Next door to great park for walking
Stayed 2 nights in Oct 2023
Response from Carol on 29 Oct 2023
Hi BettyThank you for your lovely comments. So happy you enjoyed Box Hill Motel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carol on 29 Oct 2023
HiThank you for the great scoreCheersCarol

10/10 Excellent

Sai Kiran

Stayed 1 night in Oct 2023
Response from Carol on 17 Nov 2023
Thank you for the great scoreCheersCarol

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and comfortable. Friendly staff - excellent value for money.
Stayed 1 night in Oct 2023
Response from Carol on 17 Oct 2023
Hi DavidThank you for your lovely reviewCheersCarol

8/10 Good

Micheal

Stayed 1 night in Oct 2023
Response from Carol on 29 Oct 2023
Hi MichaelThank you for rating us so high it is appreciatedCheersCarol

8/10 Good

Viv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean and comfortable room quiet area with well maintained garden
Stayed 1 night in Sep 2023
Response from Jeanne on 27 Sept 2023
Thank you so much for your positive review. We really appreciate it and hope you stay with us again soon. Kind regards Jeanne

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing
Stayed 2 nights in Sep 2023
Response from Carol on 23 Sept 2023
Hi PeterThank you for your review

8/10 Good

Yiping

Stayed 1 night in Sep 2023
Response from Carol on 17 Oct 2023
Hi YipingThank you for your good review

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely staying in this peaceful little spot. Quiet and clean and great shower pressure. Comfy bed and perfect easy parking. Thank you to the friendly staff.
Stayed 4 nights in Aug 2023
Response from Carol on 5 Sept 2023
Hi ChristineThank you for your lovely comments,it was a pleasure having you.CheersCarol

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I was particularly impressed with the cleanliness of the room. An inexpensive stay but very comfortable bed and clean room and the lady at the front desk was delightful 😊
Stayed 2 nights in Aug 2023
Response from Carol on 28 Aug 2023
HiThank you for the lovely review I am so happy that you enjoyed your stayCheers Carol

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean peaceful and quiet. Always lovely to stay.
Stayed 2 nights in Aug 2023
Response from Carol on 26 Aug 2023
Hi ChristineThank you for your kind response. It is always lovely to know our guests enjoyed their stayCheers

8/10 Good

Miller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioner is pretty old, makes loud noise when turning on.
Stayed 4 nights in Aug 2023
Response from Carol on 21 Aug 2023
Hi MillerThank you for your feedback but it would be very helpful had you included your room number

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the very Friendly welcome. Very clean and well presented Property So quiet, got a great nite's rest We have found a another great base to explore Melbourne
Stayed 1 night in Jul 2023
Response from Jeanne on 30 July 2023
Thank you so much Steve. We are so glad you liked your stay here at Box Hill Motel....it is great to hear your feedback and look forward to you staying with us again!. Kind regards Jeanne

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Carol on 28 July 2023
Hi PeterThank you for the great scoreCheersCarol

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price and excellent accommodation 😃
Stayed 1 night in Jul 2023
Response from Carol on 23 July 2023
Hi PeterThank you for your lovely commentsCheersCarol

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean and quiet and a comfy bed. Couldn’t ask for more. Thank you
Stayed 1 night in Jul 2023
Response from Carol on 15 July 2023
Hi ChristineThank you very much for your lovely review. It is lovely that we are getting it right.CheersCarol

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Old but very fresh & clean apartment
Stayed 1 night in Jul 2023
Response from Carol on 14 July 2023
Hi DanielThank you for your very positive reviewCheersCarol

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Jeanne on 7 July 2023
Thank you so much for your amazing review. We really appreciate your feedback......we hope you come back and stay with us again!Regards Jeanne

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jeanne on 6 July 2023
Thank you Kaye for your review. We really appreciate your feedback and hope you stay with us again soon..Kind regards Jeanne

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying here again.
Stayed 1 night in Jun 2023
Response from Carol on 29 June 2023
Thanks Thomas great news

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying here again.
Stayed 1 night in Jun 2023
Response from Jeanne on 19 June 2023
Thankyou Thomas for your positive review. We really appreciate your feedback and look forward to you staying with us again soon....regards Jeanne

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from Carol on 15 July 2023
Thank you David a great score.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are from Vic country and always stay here for our appointments in city. The rooms are always so clean and the owners very friendly so makes a great stay.
Stayed 1 night in Jun 2023
Response from Carol on 17 June 2023
Thanks Cheryl always a pleasure to see you.CheersCarol

10/10 Excellent

Rod

Stayed 1 night in Jun 2023
Response from Carol on 15 July 2023
Thank you Rod for the great ratingCheersCarol

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and quiet
Stayed 1 night in Jun 2023
Response from Carol on 2 June 2023
Hi AnnThank you for your feedback it is most appreciatedCheersCarol

8/10 Good

Gerardine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Carol on 31 May 2023
Hi GerardineThank you for your review.CheersCarol

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good communication from manager. Nice simple room. Decent bed. A good quality local motel.
Stayed 2 nights in May 2023
Response from Carol on 31 May 2023
Hi AngelaThank you for your kind reviewAlways nice to know we are on the right track.CheersCarol

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as usual.
Stayed 2 nights in May 2023
Response from Carol on 28 May 2023
thank you for the great ratingCheersCarol