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Reviews of BIG4 Melbourne Holiday Park

3 out of 5
BIG4 Melbourne Holiday Park
265 Elizabeth Street, Coburg North, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 433 reviews" "
Rating 8 - Good. 147 out of 433 reviews" "
Rating 6 - Okay. 52 out of 433 reviews" "
Rating 4 - Poor. 15 out of 433 reviews" "
Rating 2 - Terrible. 6 out of 433 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Thanks
Stayed 6 nights in Mar 2024
Response from Front Office Supervisor on 10 Apr 2024
Hi India,Thank you for your rating!We appreciate you taking the time to do this and we hope to see you again!

6/10 Okay

Mehdi

Stayed 2 nights in Jan 2024
Response from Front Office Supervisor on 10 Apr 2024
Hi Mehdi,Hi India,Thank you for your rating!We appreciate you taking the time to do this and we hope to see you again and to have the chance to provide you an improved experience!

4/10 Poor

Sharon

Liked: Cleanliness, staff & service
Very nice but overpriced
Stayed 2 nights in Jan 2024
Response from BIG4 Melbourne on 28 Jan 2024
Thank you for your feed back.

8/10 Good

Sandra

Travelled with family and small children
Liked: Amenities, property conditions & facilities
A bit disappointed by flooring was lifting and seemed greasy like floor hadn't been mopped and having a 2 year old, tripped a few times on lifted flooring
Stayed 3 nights in Nov 2023

10/10 Excellent

Dale

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a 1 night weekend trip, close to relatives, pity it was too wet to use the pool & spa. Would definitely use again if necessary
Stayed 1 night in Dec 2023

6/10 Okay

Carmen

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I paid for each night it was very expensive considering the cabins haven’t had a face lift for 20 years. Very disappointing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wui Mo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that I ever seen before, he guided me to the cabin and he was the one I saw staff inspection inside the park area. Thx again to Mr Ameen
Stayed 1 night in Nov 2023
Response from BIG4 Melbourne on 1 Dec 2023
Hi Wui Mo,Thank you for your very kind feedback!We look forward to seeing you the next time!Kind regards,BIG4 Melbourne

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Cabin was spotless but dated. An overall upgrade is required.
Stayed 4 nights in Nov 2023
Response from BIG4 Melbourne on 18 Nov 2023
Hi Monica,Thank you for your feedback.Kind regards,BIG4 Melbourne

10/10 Excellent

Truffy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff all around tge well maintained site. Clean comfortable cabin & I felt safe on site
Stayed 3 nights in Nov 2023
Response from BIG4 Melbourne on 17 Nov 2023
Hi Truffy,Thank you for your kind feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Ellen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, cabin was clean, friendly staff
Stayed 1 night in Nov 2023
Response from BIG4 Melbourne on 17 Nov 2023
Hi Truffy,Thank you for your kind feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A late arrival was accommodated with a parking spot for my long vehicle. The stay was quick but I will look to boo again to experience all the facilities.
Response from BIG4 Melbourne on 31 Oct 2023
Hi Eileen,Thank you for your feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Emily

Stayed 1 night in Oct 2023
Response from BIG4 Melbourne on 18 Nov 2023
Hi Emily,Thank you for your feedback.Kind regards,BIG4 Melbourne

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best caravan park I’ve stayed at :)
Stayed 5 nights in Oct 2023
Response from BIG4 Melbourne on 24 Oct 2023
Hi Anna!Thank you for your very kind feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Sim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023
Response from BIG4 Melbourne on 11 Oct 2023
Hi Sim,Thank you for your feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for us close to public transport for easy access to the city. Clean and good cabin size . Friendly helpful staff.
Stayed 2 nights in Sep 2023
Response from BIG4 Melbourne on 28 Sept 2023
Good Morning Tania,Thank you for your kind feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The aeroplanes going over are quite loud! Otherwise great place to stay!
Stayed 1 night in Sep 2023
Response from BIG4 Melbourne on 8 Sept 2023
Hi Gabrielle,Thank you for your feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just so convenient to everything.
Stayed 1 night in Aug 2023
Response from BIG4 Melbourne on 31 Aug 2023
Hi Jenny, Thank you for your feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Rita

Stayed 3 nights in Jul 2023
Response from BIG4 Melbourne on 6 Aug 2023
Hi Rita,Thank you for your feedback!Kindest regards,BIG4 Melbourne

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodation. Easy check in and check out.
Stayed 1 night in Jul 2023
Response from BIG4 Melbourne on 6 Aug 2023
Hi Rita,Thank you for your feedback!Kindest regards,BIG4 Melbourne

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot comment on the interaction with staff, everything has been done remotely (online). The communication was very efficient though. Small thing to note - there is no shampoo on offer, only soap.
Stayed 4 nights in Jul 2023
Response from BIG4 Melbourne on 27 July 2023
Good Afternoon Anna, Thank you for your feedback!Kindest regards,BIG4 Melbourne

10/10 Excellent

Garry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for families with kids. All staff were very friendly and our cabin was clean and comfortable with all expected amenities.
Stayed 3 nights in Jul 2023
Response from BIG4 Melbourne on 25 July 2023
Hi Garry,Thank you for your feedback!Kind regards,BIG4 Melbourne

10/10 Excellent

Haley

Stayed 1 night in Jul 2023
Response from BIG4 Melbourne on 27 July 2023
Good Afternoon Haley, Thank you for your feedback!Kindest regards,BIG4 Melbourne

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the quite location, clean facilities and friendly staff
Stayed 1 night in Jul 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service
Property is good for families. Lots to do for the children. Cabin was smaller than I expected and could do with some updating. Staff were extremely friendly and helpful. We would stay again.
Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

8/10 Good

Erasmus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean older style cabin. Plenty of beds. Heater heated whole cabin. Pool shut early though. Definitely would come back again!
Stayed 1 night in Jul 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Clint

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were neat and tidy and we would stay again
Stayed 4 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Clint,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite area and got heater in room for cold weather and quite happy for service
Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Kylie,Thank you for your feedback!Warmest regards,BIG4 Melbourne

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and clean. Smelt lovely when we arrived. Excellent beating and cooling. Lovely shower. Beautiful play area for kids. On site coffee shop an amazing idea
Stayed 3 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Danielle,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Boon

Stayed 2 nights in Jun 2023
Response from Reception Team on 6 July 2023
Hi Boon,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely be back. So convenient and close to the city without being in the city great for families and caravans 👍 clean and tidy cabins.
Stayed 3 nights in May 2023
Response from Reception Team on 6 July 2023
Hi Lauren,Thank you for your feedback!Warmest regards,BIG4 Melbourne

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reception Team on 6 July 2023
Hi Gretchen,Thank you for your feedback!Warmest regards,BIG4 Melbourne

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A great location, close enough to the city and airport. A short walk to the local shops and pubs and there is a great little brewery thats well worth a visit. The staff were very helpful and welcoming. The cabin was well set up , plenty of plates and cutlery. A really enjoyable stay .
Stayed 1 night in May 2023
Response from Reception Team on 19 May 2023
We are glad to hear you enjoyed your stay with us, Paul, and made the most of the local area. We hope to see you again soon!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A basic cabin, but still had all what we needed.
Stayed 1 night in May 2023
Response from Reception Team on 12 May 2023
Thank you for your review, Jason! We hope to see you back soon.

10/10 Excellent

Alf

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay again
Stayed 3 nights in Apr 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet cabin. Nice and clean and comfy - exactly what we were after. Thanks!
Stayed 4 nights in Apr 2023

10/10 Excellent

Ellen

Stayed 1 night in Apr 2023

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great home away from home
Stayed 3 nights in Apr 2023

10/10 Excellent

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of four really enjoyed our stay. The cabin was clean and the park was kept neat. The playground, pool and games room were all within close proximity without generating too much noise. Whilst the bedrooms were quite small, the beds were comfortable. The only thing I’d really change, would be putting a blind on the kitchen window for a bit more privacy. Staff were friendly and helpful. And anything you needed outside of the park was only a short drive away.
Stayed 3 nights in Apr 2023

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed, supermarket close by, plenty to do at the actual park, eg swimming, movie room….
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice receptionist
Stayed 1 night in Apr 2023

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and welcoming staff
Stayed 3 nights in Apr 2023

10/10 Excellent

Tania

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location to city. Easy access to public transport. Clean and good sized cabins.
Stayed 3 nights in Apr 2023

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were not very friendly or helpful there was no tourist information available
Stayed 3 nights in Mar 2023

10/10 Excellent

brodie

Stayed 7 nights in Mar 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were professional, friendly and helpful. A beautiful park in a lovely setting, convenient location with excellent staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Wai-Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the Big4, we have stayed there many times. It was convenient, when our families have occasions in Melbourne. We love our independence, not relying others for accommodation. Utilities are excellent, staff are very welcoming, easy to talk too. Highly recommend.
Stayed 4 nights in Mar 2023