Ratings based on 3,082 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 20/06/2019
5 out of 5
by A verified traveller from Singapore

Posted 20/06/2019
Easy to get around, crossing the river. Many eateries, easy access to public transport.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15/06/2019
5 out of 5
by A verified traveller

Posted 08/06/2019
Overall the Langham is just wonderful. Disappointed with the beer in the mini bar fridge as the beer wasn’t cold and frothed up when opened and went everywhere. I did mention it on check out but was informed we can’t get everything right. Yes I agree but that still doesn’t help me when I still had to pay for warm beer that spilled ever where. I think they could have covered the cost of the beer considering the Langham is quite extraordinarily.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 03/06/2019
5 out of 5
by A verified traveller

Posted 27/05/2019
Exceptional service and great ambience and remains one of the most reliable hotel to stay in
5 out of 5
by A verified traveller from Florence

Posted 25/05/2019
A lovely upmarket hotel which is not overdone. The rooms are clean with toiletries supplied. No need to take your own toothbrush! Staff, Guest Services and housekeeping were courteous, efficient and helpful. The Club Room was fantastic, always had plenty of snacks, breakfast afternoon tea and canapés were generous and delicious. The service from the Club Room staff was commendable. Very attentive. The only problem we had was the air conditioning didn’t seem to work as it should. The room was very cold but Guest Services provided a small fan heater and this made for a great room temperature. I highly recommend this Hotel. A lovely touch to send up cake for my birthday. Much appreciated and thank you for a lovely stay.
4 out of 5
by A verified traveller

Posted 25/05/2019
Location is fantastic Decor is tasteless over the top
5 out of 5
by A verified traveller

Posted 21/05/2019
Staff were terrific. Loved the location and the business floor breakfast. Room and all of the hotel perfect
5 out of 5
by A verified traveller

Posted 20/05/2019
We were so spoilt. We booked to stay in a superior king room and were upgraded to a beautiful penthouse style room. Also, we had tickets to go to a musical by 1pm on the day of check in so expected to park the car at the Langham and come back to check in later, but we were allowed to check in early. We were treated so nicely.