Hallway

Reviews of QT Melbourne

5 out of 5
QT Melbourne
133 Russell St, Melbourne, VIC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1003 reviews" "
Rating 8 - Good. 157 out of 1003 reviews" "
Rating 6 - Okay. 31 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
For me, QT reflects all that is sophisticated, edgy, efficient, great service (actual sense of you as an individual customer) and energy of business in the 2020s. A great place to stay when working abroad and in Melbourne.
Stayed 3 nights in Apr 2024

10/10 Excellent

Renato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great roof top bar!
Stayed 3 nights in Apr 2024
Response from QT on 23 Apr 2024
Hi Renato,Sounds like you were living the good life at QT, you lucky thing. With a review like that (we’re so flattered, thank you!), we have a hunch there may be more stays in your future. For even more lashings of luxury, have you considered joining the QT Club? There’s no telling what little extras you may unlock… Shane & QT Crew

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from QT on 21 Apr 2024
Hi Christina,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Shane & QT Crew

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with my teen
Stayed 2 nights in Apr 2024
Response from QT on 14 Apr 2024
Hi Anna,We are so pleased that you and your team enjoyed your time here at QT Melbourne. Can we look forward to welcoming you back soon?Shane & QT Crew

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fabulous service and high end facilities in the rooms
Stayed 2 nights in Apr 2024
Response from QT on 14 Apr 2024
Hi Tracy,Sounds like you were living the good life at QT, you lucky thing. With a review like that (we’re so flattered, thank you!), we have a hunch there may be more stays in your future. For even more lashings of luxury, have you considered joining the QT Club? There’s no telling what little extras you may unlock… Shane & QT Crew

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and beautiful big rooms. Perfect for our trip!
Stayed 2 nights in Mar 2024
Response from QT on 5 Apr 2024
H Michael,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Shane & QT Crew

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique atmosphere and decor, location was very convenient, many places to eat nearby. Would come back again
Stayed 2 nights in Mar 2024
Response from QT on 5 Apr 2024
Oh Edward,You’re making us blush! Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. Shane & QT Crew

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from QT on 19 Mar 2024
Hi Doug,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Shane & QT Crew

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from QT on 19 Mar 2024
Hi Christopher,You’re making us blush! Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. Shane & QT Crew

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Feb 2024
Response from QT on 20 Feb 2024
Hi Ashleigh,Thank you for your review of the QT Melbourne.Shane & QT Crew

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from QT on 20 Feb 2024
Hi Natasha,Thank you for your review of the QT Melbourne,Shane & QT Crew

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and funky rooms and atmosphere. Breakfast was good but not amazing. Highly recommend this hotel.
Stayed 3 nights in Nov 2023
Response from QT on 11 Feb 2024
Hello Jamie,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Shane & QT Crew

10/10 Excellent

Tamika

Stayed 2 nights in Jan 2024
Response from QT on 11 Feb 2024
Hello Tamika,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Shane & QT Crew

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from QT Melbourne on 21 Jan 2024
Hi there Maria!Thank you for taking time to leave a rating! We hope to see you again soon!Warmest regards,Gina & The QT Crew!!

10/10 Excellent

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from QT Melbourne on 21 Jan 2024
Hi there Kiera!Thank you so much for your review!We hope to see you again soon!!Warmest regards,Gina & The QT Crew!

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place - would stay again. Pretty noisy - lots of local construction. Shame not to have a few luxuries in the room as part of the cost eg chocs, wine etc
Stayed 4 nights in Jan 2024
Response from QT Melbourne on 21 Jan 2024
Hi there Chris!Thank you for taking time to review our hotel! Your feedback helps us grow and improve as a business!We're thrilled to hear you liked your stay overall with us! We do apologise about the construction noise, they are nearly done with the loudest parts of the building so any future stays should be much quieter!We can't wait to see you again QTie!!Warmest regards,Gina & The QT Crew!

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from QT Melbourne on 21 Jan 2024
Hi there Benjamin!Thank you for your review! We hope to see you again soon!!Warmest regards,Gina & The QT Crew!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from QT on 9 Jan 2024
Hi Kurt,We are happy that you enjoyed your stay with us and we hope to see you again soon.Shane & QT Crew

8/10 Good

Avneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stay was great other than the shower bot working properly
Stayed 6 nights in Dec 2023
Response from QT on 9 Jan 2024
Hi Avnett,We are glad you had a great stay with us and we are sorry to hear that the shower was not working as it should be.Regards,Shane & QT Crew

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
lovely stay, but not as luxe as other QT properties. Service was excellent. Free movies were a great bonus.
Stayed 2 nights in Dec 2023
Response from QT on 9 Jan 2024
Anonymous,Thank you for reviewing the hotel, we are glad that the free movies were the highlight of your stay.Shane & QT Crew

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from QT Melbourne on 2 Jan 2024
HI Adrienne,Thank you for choosing QT Melbourne for your stay, we are please that you enjoyed your stay.We hope to see you again soon.Shane & QT Crew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Lovely hotel, amazing design and comfortable bed
Stayed 2 nights in Dec 2023
Response from QT Melbourne on 2 Jan 2024
Hi,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Shane & QT Crew

10/10 Excellent

Rebekah

Stayed 2 nights in Dec 2023
Response from QT Melbourne on 2 Jan 2024
Hi Rebekah,Right on the money is just where we like to be. We love to add little extra touches to exceed expectations every time. We’re so happy it all added up to worth it for you too. Can we expect you for another round soon? Shane & QT Crew

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as when we first stayed 7 years ago. Only downside was the rooftop bar was closed for functions on one night of the stay.
Stayed 1 night in Dec 2023
Response from QT Melbourne on 2 Jan 2024
Hi Adam,Celebrating you? What a privilege! Extra lashings of luxury is just how we like it at QT — and we’re glad you appreciated it too. Let’s do it again soon? Just say when and we’ll get the red carpet rolling. Shane & QT Crew

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Qt has a great vibe. Very welcoming. Definitely returning and love recommending
Stayed 2 nights in Dec 2023
Response from QT Melbourne on 2 Jan 2024
Hi,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words.Shane & QT Crew

8/10 Good

Steffi

Stayed 2 nights in Dec 2023
Response from QT Melbourne on 2 Jan 2024
Hi Steffi,Celebrating you? What a privilege! Extra lashings of luxury is just how we like it at QT — and we’re glad you appreciated it too. Let’s do it again soon? Just say when and we’ll get the red carpet rolling. Shane & QT Crew

10/10 Excellent

Hanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was always smiling and welcoming Flexible and warm
Stayed 2 nights in Dec 2023
Response from QT Melbourne on 17 Dec 2023
Hi there Hanna!Thank you so much for taking time to review our hotel!We cannot wait to welcome you back the next time you're in Melbourne! You always put a smile on our faces so they'll be beaming when you return!Warmest regards,Gina & The QT Crew!!

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, busy. Night club on upper level, the noise insulation reasonable though.
Response from QT on 11 Feb 2024
Hi Samantha,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Shane & QT Crew

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from QT on 12 Dec 2023
Hi Elizabeth,Thank you for choosing QT Melbourne for your stay. We are pleased that you enjoyed your stay,Shane & QT Crew

10/10 Excellent

Kunthon

Stayed 1 night in Dec 2023
Response from QT Melbourne on 17 Dec 2023
Hi there!Thank you so much for your positivity! We can't wait to see you again QTie!Warmest regards,Gina & The QT Crew!!

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel for its accessible room which didn’t disappoint and it was a great location to access restaurants, Theatres and AAMI Park. Rooftop bar is super cool too.
Stayed 3 nights in Nov 2023
Response from QT Melbourne on 17 Dec 2023
Hi there Deborah!Thank you so much for taking time to review our hotel! Your feedback means the world to us! We can NOT be more thrilled to hear you enjoyed your stay with us and we literally can't wait to have you back with us!See you soon QTie! Wamest regards,Gina & The QT Crew!!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Nov 2023
Response from QT Melbourne on 17 Dec 2023
Hi there Michael!Thank you for your feedback! We hope to see you again soon QTie!!Warmest regards,Gina & The QT Crew!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with exceptional staff and service. Cocktail bar and restaurant were amazing and the service provided in the restaurant was 10/10. We had a young Colombian server and he was attentive, made great recommendations and very friendly. Great place for a city getaway!
Stayed 1 night in Nov 2023
Response from QT on 27 Nov 2023
Hi Sandra,Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Shane & QT Crew

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from QT on 27 Nov 2023
Hi Christine,Thank you for review, it appears that you had a great stay at QT Melbourne.RegardsShane & QT Cres

10/10 Excellent

Marcela

Stayed 4 nights in Nov 2023
Response from QT on 22 Nov 2023
Hi Marcela,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Shane & QT Crew

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Nov 2023
Response from QT on 19 Nov 2023
Hi Phuong,Thank you for the thumbs up, looks like you enjoyed your time with us.Shane & QT Crew

10/10 Excellent

eliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were friendly and helpful. Very easy checkin and departure and the concierge and valet parking was an extra luxury. Rooms are comfortable and quiet. Great location!
Stayed 1 night in Nov 2023
Response from QT on 5 Nov 2023
Hi ElizaThanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you? Shane & QT Crew

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in, in a long time. The bar and the rooftop bar are busy, making it a great place to stay for some fun without having to go far for your room. I love (!!!) the room service boxes, they cover up all your dishes in a nice black box, no ugly dishes in the hallway. Little touches that remind me of Japan. I will stay again, every chance I get.
Stayed 3 nights in Oct 2023
Response from QT Melbourne on 2 Nov 2023
Hi Aaron,Wow, Sounds like you were living the good life at QT, you lucky thing. With a review like that (we’re so flattered, thank you!), we have a hunch there may be more stays in your future. For even more lashings of luxury, have you considered joining the QT Club? There’s no telling what little extras you may unlock… Shane & QT Crew

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great looking hotel with a quirky vibe! Staff were pleasant and very accomodating. The breakfast was lovely with a great selection. Overall an enjoyable stay and will definitely stay again!
Stayed 1 night in Oct 2023
Response from QT on 1 Nov 2023
Hi Sara,Sounds like you were living the good life at QT, you lucky thing. With a review like that (we’re so flattered, thank you!), we have a hunch there may be more stays in your future. For even more lashings of luxury, have you considered joining the QT Club? There’s no telling what little extras you may unlock… Shane & QT Crew

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel
Stayed 2 nights in Oct 2023
Response from QT on 24 Oct 2023
Hi Peter,Thank you for your comment and we are glad you had an enjoyable stay with us.RegardsShane & QT Crew

8/10 Good

Haydeh

Liked: Staff & service, property conditions & facilities
I stayed at the QT Melbourne hotel for three days. The staff were friendly, but one morning, I ordered a crepe for breakfast, which was excessively sweet. Another issue was with housekeeping; they didn’t change the sheets during my stay. In fact, there were a few stains on the sheets on the second and third days, and they didn’t address them.
Response from QT on 24 Oct 2023
Hello Haydeh,We’re so sorry, that definitely doesn’t sound like it’s living up to the QT code of conduct. Cutting corners just isn’t in our nature, and anything but extraordinary is outright unacceptable here. Thank you for bringing the issue with housekeeping to our attention, and we’ll work hard to make sure it doesn’t happen again. Shane & QT Crew

8/10 Good

Douglas S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great bed, a bit dark in terms of lighting, hard to get ice...no self serve machine...had to wait for room service...which was iffy.
Stayed 4 nights in Oct 2023
Response from QT on 1 Nov 2023
Hi Douglas,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Shane & QT Crew

10/10 Excellent

Jane

Stayed 1 night in Oct 2023
Response from QT on 24 Oct 2023
Hi Jane,Thank you for your high score, we really appreciate that you had an enjoyable stay with us.Shane & QT Crew

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic hotel. Excellent service.
Stayed 3 nights in Oct 2023
Response from QT on 24 Oct 2023
Hello Emma,We are pleased that your stay was enjoyable and you felt our hotel was wonderful.RegardsShane & QT Crew

10/10 Excellent

Ceinwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from QT on 24 Oct 2023
Ceinwen,Thankyou for your staying with us and we look forward to welcoming you back soon.Shane & QT Crew

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2023
Response from QT Melbourne on 2 Nov 2023
Hi Cheryl,A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon? Shane & QT Creq

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from QT on 10 Oct 2023
Hi Mark,Well, you’ve just made our day. While we had a feeling we’d served up something spectacular, it’s always nice to hear it straight from the source. We all need a little validation sometimes, eh? For more surprises and extra delights, see you back here soon? Shane & QT Crew

10/10 Excellent

Elicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just so cool! The vibe the minute ur walk in the door is welcoming & the staff are super friendly & polite!
Stayed 1 night in Oct 2023
Response from QT on 9 Oct 2023
Hi Elicia,You’re making us blush! Looking after you is what we love to do best, so thanks for letting us know we hit the mark. We can’t wait to welcome you back to the extraordinary. ShaneQT Crew

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities
The room was great, and the staff were really helpful and super pleasant to deal with
Stayed 1 night in Oct 2023
Response from QT on 9 Oct 2023
Hi Kim,Loved QT? We have to admit we like it around here too – but it’s guests like you who really make us shine. Thank you so much for the kind words. See you again soon? Shane QT Crew

10/10 Excellent

Belinda Pasqualina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an exceptional hotel! We thoroughly enjoyed every part of this hotel and the staff were amazing!
Stayed 2 nights in Sep 2023
Response from QT Melbourne on 25 Sept 2023
Hi there Belinda!Thank you so much for taking time to review our hotel! Feedback is vital to us as it helps us grow and improve as a business!We are beyond thrilled to hear you enjoyed your stay with us! We know we definitely loved having you and we cannot wait to see you again QTie!!You never know what hidden gems you might find next!Warmest regards,Gina & The QT Crew!