Ratings based on 11,723 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller

Posted 20/09/2019
Friendly and attentive staff, clean and quiet room, good value for money.
5 out of 5
by A verified traveller

Posted 19/09/2019
Location is convenient which is near southern cross station.. just a few minutes walk to free tram lines.. affordable price compared with other hotels in downtown area.. great Korean restaurants nearby
5 out of 5
by A verified traveller

Posted 18/09/2019
Was great.would reccomend this to eveeyone i know.
5 out of 5
by A verified traveller

Posted 16/09/2019
Customer service excellent Car parking a huge advantage easy access Clean rooms
5 out of 5
by A verified traveller

Posted 16/09/2019
Staff always fabulous here and room very good etc. Got a bit frightened when using pool in morning as I was only person there- no attendant which is ok but didn’t seem to be changing room either . Keycard didn’t seem to work to let me out had to use stairs to get back to reception ( fortunately door to stairs was open but not sure it was supposed to be )
5 out of 5
by A verified traveller

Posted 16/09/2019
Just what we needed for a 4 day stay in Melbourne after a long holiday overseas. In the city close to transport and restaurants. Very clean and quite. Great choice, second stay.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15/09/2019
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14/09/2019
4 out of 5
by A verified traveller

Posted 13/09/2019
The staff were very friendly and welcoming. They would assist you with your enquiries and went out of their way to provide this. The hotel is very close to transport which made getting to different venues fuss free. The room was neat and tidy and would be refreshed/cleaned each day, towels and so on. For what we required during our stay the room was big enough and had a view from here, that was good to appreciate that we were not in the concrete jungle world of city living. The only minor issue would be a facility in the room to be able to heat up foods and other items, as there is no in-house restaurant facility.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12/09/2019