Front of property
Check availability

Reviews of Al Kiswah Towers Hotel

Al Kiswah Towers Hotel
At Taysir, Al Qashla, Makkah, Makkah

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 417 reviews" "
Rating 8 - Good. 102 out of 417 reviews" "
Rating 6 - Okay. 61 out of 417 reviews" "
Rating 4 - Poor. 33 out of 417 reviews" "
Rating 2 - Terrible. 54 out of 417 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

imad

Stayed 2 nights in Mar 2024

8/10 Good

Fawzy, Newport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean close to everything
Stayed 9 nights in Apr 2024

10/10 Excellent

Mohammad Lateef

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and very convenient for Umrah visitors.
Stayed 3 nights in Apr 2024

2/10 Terrible

Muqaddus

Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamed Fareed, LONDON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Muhammod Khayrul

Stayed 8 nights in Mar 2024

8/10 Good

Mahad

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

farhana, Montreal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service overall.Staff are good and frequently shuttle bus services.
Stayed 9 nights in Mar 2024

10/10 Excellent

Auqba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, everything around you friendly stuff very clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Safihullah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my favorite place
Stayed 3 nights in Mar 2024

10/10 Excellent

Asraf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Feb 2024

10/10 Excellent

Aziza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on stay in other hotels. I love this the most
Stayed 2 nights in Mar 2024

6/10 Okay

Muhammad

Travelled with family and small children
I booked 2nd time but this time room was not up to mark. Washroom condition was bad.
Stayed 1 night in Mar 2024

8/10 Good

mahrez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smells need to be cleaned
Stayed 3 nights in Mar 2024

8/10 Good

Zeshan

Stayed 2 nights in Mar 2024

8/10 Good

Asher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in if you're tight on budget but don't want to compromise on quality. The shuttle service needs to be more frequent before prayer times considering there are 5 towers. I would also want to advise the hotel management that windows are also part of the room & do need cleaning every now and then.
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Tower 1 and had a fantastic experience. This hotel is perfect for families looking for a comfortable and budget-friendly stay. The staff was incredibly helpful and made sure that all our needs were met throughout our visit. The 24-hour shuttle service to and from Haram was a huge convenience. Even though it was an 800-meter walk from where the buses dropped off, the shuttle service made it easy to get around. The hotel offers good quality accommodations at an affordable price, making it a great choice for travelers on a budget. I would highly recommend Tower 1 to anyone looking for a pleasant and family-friendly stay in the area. Only one thing need to improve is internet speed, it was a bit slow.
Stayed 5 nights in Feb 2024

8/10 Good

Kanvel

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Syed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Hussain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel friendly staff

10/10 Excellent

Mohammed

Stayed 1 night in Feb 2024

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service from hotel to HARAM is quite helpful, especially if you want to go multiple times in a day.
Stayed 5 nights in Feb 2024

6/10 Okay

Mubina

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for shower. Otherwise it's convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Bushrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing and peaceful hotel , this was definitely an unforgettable experience and would definitely recommend this hotel to anyone!!
Stayed 5 nights in Feb 2024

8/10 Good

AYMAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was pleasant but the check in process was terrible. We waited nearly 2 hours in the lobby cause they couldn't find our booking regardless of us showing them our booking on Expedia as well as having Expedia send them our booking to their email. They just kept making us wait and not finding any solutions, their only solutions would be to contact Expedia which we did and they still would say they don't have anything for us. When we finally asked for the manager, he booked us one night for that night since it was 12 am at this point and we wanted to do Umrah, and he said he'll figure it out the next day (which he did as we weren't contacted about this issue after) to which we were thankful but some staff that night were rude and would say things in Arabic about us assuming we don't speak it but we understood what they said.The staff the night we booked was the only ones who were not great with their customer service skills, the rest of the stay we had good reception service and the staff the front desk were helpful with our inquiries. The shuttle bus to the Masjid is also really nice.

10/10 Excellent

Iftikhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2024

10/10 Excellent

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Friendly Staff, good capacity lifts available very quickly all the time and very frequent shuttle service
Stayed 1 night in Feb 2024

10/10 Excellent

Saliha

Stayed 2 nights in Feb 2024

2/10 Terrible

ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL OF THINGS ARE BAD
Stayed 4 nights in Feb 2024

10/10 Excellent

Sajjad

Travelled with family
Liked: Amenities
Tower 1 is very good and clean butt tower 2,3 not clean too much rushed
Stayed 5 nights in Feb 2024

10/10 Excellent

Irfan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Friendly staff, close to Haram, frequent shuttle service, food and market close to the property
Stayed 3 nights in Feb 2024

8/10 Good

sofiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for the price Free shuttle is a great service. Staff polite and accommodating.
Stayed 2 nights in Jan 2024

2/10 Terrible

MOHAMMED

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely week service in all way definitely not recommended and don’t waste your money
Stayed 3 nights in Feb 2024

10/10 Excellent

Mairaj

Focus staff to deal nicely with customer and give attention them cleaning is most important to keep ready the Room
Stayed 1 night in Feb 2024

2/10 Terrible

r

Stayed 7 nights in Jan 2024

10/10 Excellent

abrar

Stayed 1 night in Jan 2024

6/10 Okay

Jamal

Liked: Staff & service
Stayed 3 nights in Jan 2024

2/10 Terrible

Fahim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A very bad staffs and bad reception I don’t recommend for anyone to stay in this hotel they are not helpful people we stood almost one hour in reception to get our advance booking room key
Stayed 1 night in Jan 2024

10/10 Excellent

Faruque

Liked: Cleanliness, staff & service, room comfort
It was a nice service overall thanks to Al kishwa I’ll see you next visit inshaallah
Stayed 4 nights in Jan 2024

8/10 Good

Rajaa

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was quite good for the price and location, room service was helpful, only complaint is that the rooms/bathrooms should be cleaned more thoroughly
Stayed 3 nights in Jan 2024

8/10 Good

roohullah

Travelled with family
Stayed 5 nights in Jan 2024

2/10 Terrible

Md Muntasir Mamun

Stayed 4 nights in Jan 2024

8/10 Good

Ahmed

Liked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Hamza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ali

Stayed 1 night in Jan 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2024

8/10 Good

hefdhallah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

ahlam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Abdul

Stayed 3 nights in Dec 2023