6/10 Okay
Richard
Travelled with family
8 Apr 2024
Disliked: Property conditions & facilities
Upon arrival the property looks really nice. The reception area is modern and clean. We had a good checkin experience although weren’t informed of check out times, where to have breakfast and other facilities. With 2 young boys and a long commute we just wanted to get to our room. We were in a family room which we had to amend to at a late stage. The hotel were accommodating and looked after this. We had room 433 which if I’m honest was pretty disappointing for the price. The room was cold and uninviting the furniture was tired and marked. The throw on the main bed had a massive stain on it and there was a few pieces of rubbish that hadn’t been removed. The room was adequate but definitely not luxurious. We ate in the Terrace lounge and they made an error with our dinner reservation and ended up moving a few times but we were offered complimentary drinks whilst we waited. The food in the Terrace was delicious both for adults and kids. The atmosphere for a Friday night was relaxed with just low background music and no TV’s. Breakfast the next morning was also very tasty and had more than enough selection for all tastes. We didn’t use the Spa facilities as there was an additional cost and also you had to be over 16. In summary Nice Hotel, great food, pity about the rooms.
Richard
Stayed 1 night in Apr 2024