Stay was for one week in full suite. Beautiful ocean view, nice clean pool area, comfortable spa center. Reasonably priced for good sized room. Friendly staff and our cleaning girl Rosario did a wonderful job. Good location, central to everything in Mazatlan.
Con’s - Check in was poor as room was not ready for 4pm, had to wait while it was cleaned. Room balcony glass was never cleaned ever and obstructed view. Ceiling in our bedroom cracked open and leaked water in front of our bed from the floor above us. Woke us up from dripping sound multiple times. Had to live with a towel on our floor to soke up the water. Asked front desk to fix multiple times, hope it’s better for next people. Door handle on balcony door was broken, asked front desk to fix, no one fixed it. A microwave would be nice for the suites or at the very least one in the hotel public area to use since staff did not want to share restaurant one. Evening is a bit noisy from other hotels music, it was ok for me but could bother some guests. Breakfast Buffet was good, only feedback would be for the price I would have liked more meat than just diced cold ham in the buffet, bacon or sausage would be nice. Dinner and drink menu has a small selection, also small portion size for price compared to other places.
Overall I liked and enjoyed my stay at the Double Tree and would recommend others stay here. It was what I was looking for. That said obviously there’s room for improvement.