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Reviews of Club Wyndham Dunsborough, Trademark Collection by Wyndham

4.5 out of 5
Club Wyndham Dunsborough, Trademark Collection by Wyndham
700 Caves Road, Marybrook, WA

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 376 reviews" "
Rating 8 - Good. 149 out of 376 reviews" "
Rating 6 - Okay. 59 out of 376 reviews" "
Rating 4 - Poor. 7 out of 376 reviews" "
Rating 2 - Terrible. 2 out of 376 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kirrily, Lennox Head

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very loud when people are upstairs. Very basic, not even a bin in the room. 10min drive out of town. The restaurant was closed and they had not made amendments to booking page to say so. Would I stay there again? Absolutely not.
Stayed 2 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

ANTONIO, PERTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort!! 5 Stars 🌟
Stayed 2 nights in Jan 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach for a leisurely walk, or a cool dip in the ocean. Feels like you're the only one on this secluded beach. Peaceful, quiet and a sense of freedom from hustle & bustle of work related commitments. My temporary piece of heaven.
Stayed 2 nights in Oct 2023

2/10 Terrible

Willard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When I booked this hotel I assumed that it was a resort hotel with a few nicer amenities. It turned out to be anything but. Upon check-in, I was required to sign a liability waiver for anything I might do at the hotel. Then I was turned over to another receptionist who proceeded to try to get us to sign up for a 90 minute sales pitch on buying one of their units. For someone from the USA who had no intentions of making Australia a semi or fully permanent location, this was insulting. The road noise at this facility was constant and very loud. I would NOT recommend this facility for anyone wanting to stay in the Dunsborough area.
Stayed 2 nights in May 2023
Response from The Team at Club Wyndham Dunsborough on 29 May 2023
Dear WillardThank you for sharing your feedback with us. We are sorry to hear that the stay at our Resort did not meet your expectations. As the noise perception is personal, we have ear plugs available at the Reception Desk should our guests need some. As per our Company policy, we are required to ask all our guests to sign a Liability form upon check in, as well as the Registration Card, as part of the Resort Standard Operation Procedures. Our Receptionists are the representative of Club Wyndham and kindly ask our guests if they are interested in finding out more about the Club and the destinations where our Hotels are located and the latest news of the Club. The informative sessions are not mandatory; our guests are simply given the possibility to book a spot to watch an informative video about the company and have a chat with the staff members of our Owners Lounge if they wish to. We appreciate your time and the feedback provided and will be shared with the Senior Management.Warm Regards,The Team at Club Wyndham Dunsborough

10/10 Excellent

jacky

Stayed 2 nights in Feb 2023

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Stayed for two night, heaps of things to do and staff were lovely.
Stayed 2 nights in Jan 2023

6/10 Okay

YEO WEE

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Pros In-room kitchen and laundry facilities for cooking and washing Beach water was very calm and scenic at sunset - Location of resort was a bit out of the way; we would have prefered to be closer to either to Busselton or Cape Naturaliste, where the convenience of restaurants/cafes and attractions are. Cons - Room was a little dirty though; also note that housekeeping cleans every 4 days of stay or so. - Could consider viability of greener option of bathroom amenities (e.g. shampoo, shower gel) in larger dispensers instead of small plastic bottles.

6/10 Okay

ROBERT

Travelled with partner
Liked: Cleanliness
Noise audible fromroad and outside unit of an airconditioner. Rooms not serviced daily. No exhaust fan in toilet. Shower curtain on rail mismatched to shape of bath. Easy to flood floor
Stayed 2 nights in Jun 2022

6/10 Okay

Denise

Stayed 2 nights in May 2022

10/10 Excellent

Marc A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I had an amazing stay, the staff were friendly and service was excellent. I enjoyed to atmosphere and the very relaxing stay. Rooms were clean and the food was fantastic. All in all a very well run hotel!
Stayed 3 nights in Mar 2022

8/10 Good

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secluded resort between Busselton and Dunsborough. Room is spacious and clean with easy access to the beach. Friendly staff on premise. Only minor issue is the internet connection is on and off in the room.
Stayed 4 nights in Feb 2022

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, will be back.
Stayed 1 night in Feb 2022

10/10 Excellent

Emylane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the convenience of having an excellent restaurant onsite.
Stayed 1 night in Dec 2021

8/10 Good

Eric

Liked: Cleanliness, staff & service
Good location, friendly staff. Tiled areas in the room are a bit dated, air conditioner didn’t work properly. Gym was very small. Was unable to watch regular TV in the room.
Stayed 3 nights in Dec 2021

10/10 Excellent

Cameron

Stayed 1 night in Dec 2021

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely amenities. Clean spacious room and nice restaurant .
Stayed 1 night in Nov 2021

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming, especially Sunny. The Meet and Greet was such fun and very social. Will definitely return!
Stayed 1 night in Nov 2021

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service
Lovely spot nice and peaceful
Stayed 2 nights in Nov 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

6/10 Okay

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay although we would have liked dining furniture in the room. We had to sit on the bed to eat our meals. The outdoor dining could not be moved inside. We were further impacted by Tobys not being open during our two night stay.
Stayed 2 nights in Oct 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed, large bathroom and everything very clean.
Stayed 1 night in Oct 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff amazing food and perfect grounds everything you could hope for.
Stayed 2 nights in Oct 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Reception on 10 Nov 2021
Thank you so much for the feedback we appreciate it.

10/10 Excellent

Peta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, water pressure slightly low in shower but bearable. Didn’t get use pool area etc as winter months. Good area, will recommend and stay again.
Stayed 6 nights in Aug 2021

10/10 Excellent

nishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Service Desk on 16 Aug 2021
Dear Nishal Thank you for your feedback. We are happy to hear you had a great stay! We look forward welcoming you back in the future. Warm Regards, Club Wyndham Dunsborough Reception Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Ramada was excellent. The food was great, my room was lovely and my overall impression of the resort was quality, tranquility and amenity.
Stayed 2 nights in Jun 2021
Response from Service Desk on 16 Aug 2021
Dear Anonymous It is so nice to hear that you enjoyed the food at Toby's Restaurant! We have a new Menu now! Next time you visit us you should definitely try it. Thank you for sending your feedback through and we hope to welcome you back soon! Have a great day. Warm Regards, Club Wyndham Dunsborough Reception Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views off the ocean from your room. Very spacious. Fire pit was lovely to have a drink and sit by
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Feb 2020
Response from Guest relations. on 21 Oct 2020
Hi, Thank you for finding time to score our Resort, would you help us by letting us know what areas we can improve and what we did well. Kind Regards

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2020
Response from Guest services on 9 Apr 2020
Thank you for reviewing your stay with us. We hope to host you another time. Regards.

6/10 Okay

Alec

Liked: Room comfort
Stayed 3 nights in Mar 2020
Response from Guest services on 9 Mar 2020
Hi Alec, Thank you for staying with us and for your review. kind regards

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was well appointed and spacious however the outside traffic noise was dreadful as the resort is built very close to Bussel Highway.
Stayed 3 nights in Feb 2020
Response from Guest Services on 9 Apr 2020
We are grateful for your review, we are glad that you enjoyed your stay, we look forward to hosting you again in the near future. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Judy on 3 Mar 2020
Dear Anonymous, Thankyou for taking the time to provide us with your feedback, we do really appreciate it. Team Ramada Dunsborough

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights at the Ramada.
Very pleased with the decor and furnishings at theproperty. Good value restaurant with special offers. Easy free parking. close to the beach.
Stayed 2 nights in Feb 2020
Response from Judy on 18 Feb 2020
Hi Susan, Thankyou for your feedback, we really appreciate you taking the time to do this. We are pleased to hear that you were happy with amenities and location of the Resort. Our aim is to make our guests happy. Hope to see you return in the future. Regards Team Ramada Dunsborough

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Judy on 18 Feb 2020
Thankyou for taking the time to provide us with your feedback, we do appreciate it. Team Ramada Dunsborough

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020
Response from Judy on 9 Jan 2020
Thank you for your feedback, we really appreciate that you have taken the time to respond.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from The Team at Ramada Dunsborough on 11 Dec 2019
Dear Guest, Thank you for taking the time to review your stay. We'll be looking forward to welcoming you back in the near future. Warm Regards, The Team at Ramada Dunsborough

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property on main road. Therefore a bit of road noise heard during the night. Everything else was good.
Stayed 3 nights in Sep 2019
Response from Guest Services on 23 Sept 2019
Thank you for taking time to review your stay with us, we appreciate your feedback

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
No escalator or lift to second floor (1st floor) and need to hand carry luggages through staircase. No shelter to hotel room during raining season. Not recommended with children and elderly. The Chocolate powder packet was bitten a hole.
Stayed 2 nights in Jun 2019
Response from Guest services on 3 Sept 2019
Thank you for taking time to review your stay with us. I'm sorry that you encountered problems with carrying luggage to your room, we do ask that guest inform us if they need help with luggage as this can be organised. I have escalated the issue regarding chocolate to the housekeeping manager.

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from Team Ramada on 27 Aug 2019
To Anonymous Thank you for your feedback, we really appreciate it. We hope you will stay with us again in the future. Team Ramada

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and nicely sized. Overall the location was great and lovely access to the beach and walking trails. If you're a light sleeper then this isn't the place for you as the road traffic can be heard from the rooms.
Stayed 2 nights in Jul 2019
Response from Team Ramada on 13 July 2019
Thank you for taking the time and providing us with your feedback. We hope you will visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Team Ramada on 13 July 2019
Thank you for taking the time and providing us with your feedback. We hope you will visit us again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very modern and updated, bed was comfortable, couldn’t see the ocean which was a bummer, wifi needs improvement
Stayed 1 night in Mar 2019
Response from Judy on 26 Mar 2019
Thank you for your feedback, we really do appreciate it. Team Ramada

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Ramada Team on 20 Mar 2019
Dear Guest, unfortunately we are not able to read your message. Can you please resend it. Thank you and warm regards, Ramada Team

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at very reasonable price
Great stay. Lovely cosy room. Bathroom comfortable but a little dated but we heard these are going to be refurbished. Pool was lovely and location on beach beautiful. Restaurant was good but as non meat eaters some grilled fish option would have been nice instead of everything fried. Would stay again if in this area
Stayed 2 nights in Feb 2019
Response from Judy on 5 Mar 2019
Hi Irene, Thank you for your feedback, we really do appreciate it. Very pleased to hear you had a great stay and hope you do return in the future. Your concern about the Restaurant will be passed on. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the beach, nice decor and clean room. Disappointed with no room service and kitchen closed for the 2 days we were there, but otherwise a nice stay.
Stayed 2 nights in Feb 2019
Response from Judy on 5 Mar 2019
Thank you for your feedback, we really appreciate it. We do hope you will return and on days the Restaurant is open.