Front of property

Reviews of Higgins Lane Motel

3 out of 5
Higgins Lane Motel
55 Willmott Avenue, Margaret River, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 168 out of 451 reviews" "
Rating 8 - Good. 207 out of 451 reviews" "
Rating 6 - Okay. 60 out of 451 reviews" "
Rating 4 - Poor. 14 out of 451 reviews" "
Rating 2 - Terrible. 2 out of 451 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Attended a wedding at Margaret River and would’ve had only 45 mins to get ready between 2pm check in and bus pick up at 2.45. Hotel allowed us to arrive and check in early giving us plenty of time and no stress. This was much appreciated. Very friendly staff and great service and location. Would stay again.
Stayed 2 nights in Feb 2024
Response from Laura on 27 Feb 2024
Thanks for the great review. We hope you all enjoyed your wedding. See you again

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay again
Stayed 3 nights in Jan 2024
Response from Laura on 27 Feb 2024
Thanks Michael.

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

RRobert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient spot
Stayed 1 night in Nov 2023

10/10 Excellent

Ngaire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ngaire

Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and close to shopping areas
Stayed 4 nights in Oct 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Really nice receptionsit who went the extra mile for me and changed my twin beds to a king bed. Centrally located and very conveniently positioned. Ill be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kym

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Janis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The accommodation was better than we expected. Microwave and toaster with plenty of coffee, tea etc. With crockery and cutlery it made for a great mini break.
Stayed 2 nights in Sep 2023
Response from Reception on 9 Sept 2023
Hi Janis,Thankyou for the wonderful review. We are glad you enjoyed your break.

10/10 Excellent

Gary

Stayed 1 night in Aug 2023
Response from Reception on 9 Sept 2023
Thanks for the great score Gary

8/10 Good

Tarron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reception on 9 Sept 2023
Thanks for the positive score Tarron

8/10 Good

James

Liked: Cleanliness
The soft beds were absolutely fantastic. The location was right in the heart of Margaret River, walking distance to main strip. The shower was below par (and no shampoo/conditioner supplied)
Stayed 2 nights in Jul 2023
Response from Reception on 3 Aug 2023
Thanks for the review James. I have been told by customers about our super comfy beds, glad you had a great sleep. To help the environment, we don't supply shampoo and conditioner as we are trying to limit the amount of plastics used.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff member. Excellent location to main street and shopping facilities
Stayed 1 night in Jun 2023
Response from Reception on 3 Aug 2023
Great to hear,and we are in an awesome spot, so close to the main street. Thanks for your review Anna.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy, available when we wanted it and is in a great location for accesability to Margaret River.
Stayed 1 night in May 2023
Response from Reception on 30 May 2023
Thank you for your great review Martin. We are glad you enjoyed your stay.

6/10 Okay

sjdfweuy

Fair value for an overnight stay close to the centre of town. But not impressed that my booking was changed without notifying me, and my original room was not made up. Reception was still contactless covid-19 and did not answer the phone. Eventually just found where reception was located and had to fix the problem in person.
Stayed 1 night in Apr 2023

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, staff & service
Value fir $
Stayed 2 nights in Apr 2023

10/10 Excellent

Keith

Stayed 2 nights in Apr 2023

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service
Overall a great place to stay right in the centre of town a couple of things could be improved a broken soap container in the shower and the walls are thin on the last day really noisy neighbours
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness
Old tired room but location is great. Cashing in on the lack of options.
Stayed 1 night in Feb 2023

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, functional and close to facilities
Stayed 3 nights in Feb 2023
Response from Reception on 13 Feb 2023
Hi Desmond,Thank you for your post stay review. We hope to see you again next time you visit the region.

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Comfortable room in a very convenient location to access Margaret River main street. We enjoyed our stay here. There were a few things that could have been better though - refridgerator in room was very noisy (we had to actually turn if off to get some sleep), the door to the room rattles in the outside wind (we had to put some cardboard under it to get sleep), the TV connection was a bit dodgy.
Response from Reception on 24 Jan 2023
Hi Paul,Thanks for your review. Could you please advise us as to which room you stayed in, so that we can address the maintenance issues.

6/10 Okay

Kho Kok

Travelled with family
Liked: Cleanliness, staff & service
Convenient location to town centre.
Response from Manager on 30 Dec 2022
Hello KhoThank you for staying with us during your time in Margaret River and thank you for taking the time to post a review.Kind regardsThe Team at Higgins Lane

10/10 Excellent

Maria-Belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Manager on 30 Dec 2022
Hi MariaThank you for staying with us while in Margaret River. 10/10 is our ultimate goal!kind regardsTeam at Higgins Lane

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Awesome budget accommodation
Stayed 2 nights in Nov 2022
Response from Manager on 30 Dec 2022
Hi Lucy,Thank you for staying with us while in Margaret River and for taking the time to post a review.

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Manager on 24 Oct 2022
Hi Leanne,Thank you for staying with us and for taking the time to post a review

8/10 Good

Soren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 day stay during music festival. We're good location clean and quiet. Not luxury but comfortable
Stayed 3 nights in Oct 2022
Response from Manager on 24 Oct 2022
Hi SorenThank you for staying with us and for taking the time to post a review.

8/10 Good

Tracy

Liked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

Rumiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the location is also good. It was more than my expectation.
Stayed 1 night in Sep 2022
Response from Manager on 24 Oct 2022
Thank you for staying with us Rumiko, its nice to hear that we overdelivered.

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, got what was promised. Rooms a bit small and no kitchen sink. Waling distance to everything we wanted to do.
Stayed 1 night in Sep 2022
Response from Manager on 24 Oct 2022
Thank you for staying with us Ian and for taking the time to post a review of your stay.

8/10 Good

Glen

Travelled with group
Liked: Cleanliness
The stay at the hotel was nice. Very quiet and convenient to getting to groceries and restaurants in town.
Stayed 1 night in Sep 2022
Response from Manager on 24 Oct 2022
Hello Glen, My apologies for the delay in responding to your review. Thank you for staying with us.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was contactless, quick and efficient. Room was upgraded free of charge, great location right in the middle of the main shopping strip so close to restaurants, shops, amenities etc.
Stayed 3 nights in Sep 2022
Response from Laura on 17 Sept 2022
Thanks for the great score Donna. We are glad you enjoyed you stay.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't mind but were put on a disabled room. It would have been nice to ask first!!
Stayed 3 nights in Aug 2022
Response from Laura on 9 Aug 2022
Hello John, Thank you for your review. You did however book that room type when you made the booking. It states the following in Wotif: Universal Access Triple Sleeps 3 1 King Bed and 1 Single Bed Free WiFi Free self-parking Reserve now, pay deposit Room amenities Accessibility Access via exterior corridors Wheelchair accessible It also shows pictures of the room and bathroom displaying hand rails and a flat floor shower. We did actually have an enquiry after you booked requiring wheelchair access, however we had to turn them away, as you had already booked that room type.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good price and good location - spacious rooms
Stayed 1 night in Jul 2022
Response from Nane on 30 July 2022
Thank you Martin for your review, our location in the centre of Margaret River is our greatest advantage! We hope to welcome you back soon.

8/10 Good

Christopher

Travelled with family
Fuss free contactless check-in & check-out. Excellent location.
Stayed 2 nights in Jul 2022
Response from Nane on 22 July 2022
Thank you for taking the time to review Higgins Lane Motel Margaret River, we are so happy you enjoyed your stay with us!

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 3 nights in Jul 2022
Response from Laura on 15 July 2022
Thanks Pamela. See you next time.

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very clean, great for a short stay
Stayed 1 night in Jul 2022
Response from Laura on 15 July 2022
Thanks for you review Rebekah. See you when you are back down.

10/10 Excellent

David

Stayed 1 night in May 2022

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Quiet despite being on a Main Street. Appreciated the owners finding us a disabled room in a busy period when we did not give them a lot of notice.
Stayed 6 nights in Apr 2022
Response from Laura on 29 Apr 2022
Thanks for the 5/5 score Janis. Glad we were able to help out with our universal access room. Yes, they are spacious and in a quiet spot. See you again.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location and nice sized first floor room
Stayed 3 nights in Apr 2022

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to everything in town
Stayed 3 nights in Apr 2022
Response from Laura on 29 Apr 2022
Hi Jason Thanks for the 5/5 score. Hopefully see you again.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Spotless
Stayed 1 night in Apr 2022
Response from Laura on 16 Apr 2022
Thanks Kevin. Our wonderful team of housekeepers have high standards.

10/10 Excellent

Michael

Stayed 3 nights in Mar 2022
Response from Laura on 16 Apr 2022
Thanks for that great score Michael.

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well organised to make us feel welcome. Very easy access to our unit with contactless entry
Stayed 3 nights in Mar 2022
Response from Laura on 16 Apr 2022
Thanks for the positive feedback Marion. Self check ins are very handy, especially if coming in after reception hours. Glad you enjoyed your stay.

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot
Stayed 1 night in Mar 2022
Response from Laura on 16 Apr 2022
Thanks for the score Deon. Yes we are in a great spot, right in the middle of town. Walking distance to all the shops restaurants and pubs. Perfect!