Outdoor pool, pool loungers

Reviews of Marcoola Beach Resort

4 out of 5
Marcoola Beach Resort
885 David Low Way, Marcoola Beach, Marcoola, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 75 reviews" "
Rating 8 - Good. 28 out of 75 reviews" "
Rating 6 - Okay. 17 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent service!
Stayed 3 nights in Jan 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
We stayed as a family of 3, the area was great, the previous occupants had put away uncleaned plates / cutlery which we washed, we couldn’t connect to any WiFi which was annoying.
Stayed 3 nights in Dec 2023

8/10 Good

Helen

Travelled with family
Liked: Property conditions & facilities, room comfort
Pleasing
Nice place to stay would recommend it
Stayed 2 nights in Oct 2023

6/10 Okay

Renee

Travelled with family and small children
Liked: Amenities
The pool, spa and sauna were great, well maintained. The room was spacious but dusty. Dishes still in dish washer from previous guests and not well washed. Floor had barely been vaccumed and there was melted chocolate on leather couch.
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great place to stay. Excellent apartment but not very clean. Views spectacular, facilities great.

10/10 Excellent

Kellie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very accommodating and friendly! Thank you!
Stayed 3 nights in Sep 2023

6/10 Okay

Tracey

Travelled with family and small children, Travelled with group
Disliked: Cleanliness
We arrived at 2:30pm on a Saturday and the reception was closed. The caretaker said he tried to call me but I didn’t receive a call. The townhouse wasn’t clean. Empty toiletry bottles were left in the shower, wet towels in the dryer and a laundry sink full of someone else’s belongings. There were no additional bin liners, no sponges for cleaning dishes or wiping benches. The bed was so creaky when you moved that I was conscious of it all night. The house it self was nice and spacious and served its purpose. The pool and spa were great and the proximity to the beach was wonderful.
Stayed 2 nights in Aug 2023

6/10 Okay

stacey

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Pros Close to the beach and dining areas. Local to beaches and not too far from bigger areas like noosa and Maroochydore. CONS: Roof in main bedroom filthy with dust or mould, tv in bedroom and the blinds dusty. Cabinet behind the couch has mould and dust all over, tables were dusty inside and out. No cleaning items for the kitchen. Shelves in bedroom were dusty
Stayed 2 nights in Aug 2023

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unit 10 although very roomy smelt like dogs lived in the room, it was an awful smell. Complained to the person on reception who was disinterested. I have taken photos of the dirt on the furniture, smears on microwave, fridge, mirrors etc. Went to coles and purchased cleaning products to clean floors and bring the standard to a livable condition. Doona in the main bedroom also smelt like dogs. Drawers were dirty, some pillows in cupboard were old and yellow/stained, some pillowslips had not been washed. Broken furniture in 3rd bedroom cupboards. Floors not vacuumed and outside area, which was a lovely large area was extremely dirty. The surrounding gardens were lovely as was the outside atmosphere. Would not recommend staying in this Unit 10 which is a large 3 bedroom unit with a lot of potential if it was looked after and cleaned.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, great views clean and tidy spacious rooms! Very happy with the stay! Highly recommend
Stayed 2 nights in Apr 2023

6/10 Okay

Kerry

Stayed 3 nights in Apr 2023

6/10 Okay

stacey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ok. Unit was outdated. There was a hole in the wall behind the door. The little work cupboards in the wall for pipes was open and wouldn’t shut. Tv didn’t work apart from abc kids and no other options. No remote for master bedroom fan. Dining table and area around it was filthy. Check in staff were blunt and rude. You can’t close the windows in bedroom so stuck breathing in the smoke from neighbours smoking - not great with young kids.

8/10 Good

Greg

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Em

Travelled with family
Nice room needs spring clean/curtains
The apartment was nice and big but we felt the place felt like it was for pensioners the guy who lived beneath came out of his room to make a point of hearing a bouncing ball to my son and making a joke offering him a knuckle sandwich, which only happened once on the 1st day and then therafter felt like qe had to tippytoe everywhere on the joint.The lounge/dining room didnt have all required blockout curtains so not very private the same was in the room for my children the main bedroom did but curtain runners werent all there so didnt shut properly.the wall mounted pedestal fan was full of dust fluff which wasnt appealing especially when children are allergic to dust mite.the exhaust fans in bathrooms were full of dust and fluff.
Stayed 2 nights in Mar 2023

8/10 Good

Matt

Liked: Cleanliness, amenities

8/10 Good

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position of the property on the beach was great. The grounds were beautiful with good clean amenities.

4/10 Poor

Marie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We paid for 7 guests but the room we were put in only had space for 6, only 6 towels, only 4 mugs etc Not enough for a 7 peraon group. Qe voiced this qith a member of staff who was all defensive but eventually left a foldaway bed at our door, after we spent a night on an extremely uncomfortable couch
Stayed 2 nights in Oct 2022

6/10 Okay

Audra

Stayed 2 nights in Oct 2022

8/10 Good

BRAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was great
Stayed 2 nights in Aug 2022

2/10 Terrible

Baruch

Stayed 2 nights in Aug 2022
Response from MBR on 22 Aug 2022
We are sorry to hear that your stay was less than perfect. Perhaps had you let us know your concerns we could have remedied these immediately. Kind Regards. Management.

2/10 Terrible

Sylvia

I paid for 2 days accommodation you called and cancelled it stating it's a system error & it overbooked. The Manager said I'd get a full refund! It's been over 18 days and I haven't received any response or my money back!!! Am never using this site or this Hotel never recommending it to anyone!
Stayed 2 nights in Jul 2022

6/10 Okay

Claudio

Stayed 2 nights in Mar 2022

8/10 Good

Fiona

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The prperty is in a perfect spot, great location for the beach. Its a little dated & could do with a make over. All in all we had a great break and for what we needed it was perfect.
Stayed 5 nights in Mar 2022
Response from Marcoola Beach Resort Management on 30 Apr 2022
We are so glad to hear you enjoyed your stay Fiona. Thank you for your suggestions, we will forward it through to the owners.

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family feel, suitable for all ages, pet friendly.
Stayed 7 nights in Dec 2021
Response from Marcoola Beach Resort Management on 10 Jan 2022
Thank you for your lovely review Kate, we hope to see you and your family again soon. May I please add however, Pets are only allowed in the Resort for permanent residents by approval.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very comfortable apartment great view of ocean
Stayed 7 nights in Sep 2021
Response from Kennedy- Receptionist Marcoola Beach Resort on 10 Oct 2021
Thank you for your kind review, we hope to see you again soon.

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good family holiday
Good family getaway. Right on the beach not far from Flags. Spacious apartment. Close walk to cafe’s and children’s playgrounds.
Stayed 4 nights in Sep 2021
Response from Kennedy- Receptionist Marcoola Beach Resort on 20 Sept 2021
Thank you for your great review Meghan, we are glad you enjoyed your stay. Hope to see you again soon.

6/10 Okay

Sean

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 10 nights in Mar 2021
Response from Marcoola Beach resort on 19 Apr 2021
HI Sean Thankyou for you review

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and beach access. Awesome beach veiw. Bedrooms face a bright lit breezeway and you can hear neighbours talking and banging doors at bedtime.This design does ensure everryone gets a beach veiw i suppose. Other benefits make it worth it.
Stayed 5 nights in Jan 2021
Response from Marcoola Beach Resort on 20 May 2021
Thankyou Anonymous

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2020
Response from marcoola beach on 4 Jan 2021
thankyou

6/10 Okay

Debra

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointing & Hot
Location was good. Not a comfortable stay due to no decent cover on bedroom windows, when I queried this was flippantly told”that’s what we all have”, which is not true. Other Westerly facing windows have blinds and or outside shutters. The air conditioning didn’t reach the hot stuffy bedroom. Not cleaned very well either, lots of dust and general grubbiness on walls/doors. Very difficult to get into rooms, narrow walkway with stairs .
Stayed 2 nights in Dec 2020
Response from Marcoola on 29 Dec 2020
Good Morning Debra thankyou for your review , we did see you stayed your full stay with us -we will look into all matters for you about the curtains - yes this all we have the other blinds and curtains you saw are owner occupier's not holiday apartments & they changed this themselves when moving in We have never had any complaints before about the aircon not reaching the bedroom's in the unit you recently stayed in before . also s per the hallways not sure what you mean being narrow as all our walkways and hallways even cater for the with of wheel chairs , ambulance gurneys etc. We do hope you do come back and like stated we take all reviews Seriously

6/10 Okay

Di, Sunshine Coast hinterland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was under cover and secure. It was best to get luggage out of the car up at reception as the lift doesn’t go down to the car park. The apartment was clean and quite comfortable but decor was dated. View and breeze were great through the day. Unfortunately the bedrooms at the back received the full western sun and the aircon was out in the lounge. I paid for a roof top apartment, which was expensive for the weekend. The rooftop section was finished with a table only and did not have any shaded areas. Couldn’t really use this section. Grounds were well kept. Checkin was pleasant. Didn’t realise I had to pay a $200 holding deposit , which will be refused in 7 days . Thought this was a bit too much all things considered. Overall it was ok but wouldn’t rush back.
Stayed 2 nights in Nov 2020
Response from Management on 8 Dec 2020
Good Evening Thankyou for your review

4/10 Poor

Jinny, Brisbane

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This is NOT a luxury apartment. View was great. However furnishings were sparse, small flat screen TV, NO WIFI?!?, no special touches or luxury items, small basic range of kitchen utensils Dryer didn’t work properly and somebody else’s nickers were in the washing machine. Moderately clean.
Stayed 2 nights in Nov 2020
Response from Management on 8 Dec 2020
Thanks for your review , we will look into these matters for you

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2020
Response from Marcoola on 20 May 2021
thankyou Anonymous

10/10 Excellent

Sp, Brisbane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property extremely clean and well maintained, with beautiful native gardens encouraging a range of wildlife to visit. Approachable and friendly management.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Carina

Liked: Cleanliness, property conditions & facilities, room comfort
Great spa
Rooms were comfortable, but there was no place for suit cases
Stayed 2 nights in Oct 2019

8/10 Good

Ned

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location,short walk to the beach and hotel facilities . Stayed at two badroom apartment with pool view and it was really nice and clean. The only negative i have is the sewerage smell in the bathrooms it did get better after using shower but it was still there after 7 days ,something needs to be done about it definitely . Besides that it was good experience.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management staff were really lovely, helpful and accommodating! Great location and resort amenities. We really appreciated the gifts too :)
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 7 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Showing its age.
We stayed in this same apartment 5 years ago, and unfortunately the condition of the apartment is showing it’s age. Cushions on lounge chairs were worn and ripped, and the inadequately stocked kitchen was missing essential items. When we reported this to the management the cutting board was replaced however no frypan or associated utensils were provided and this limited meal preparations. Dishwasher had rust and utensil basket was broken making washing difficult. Good location and views, however we would not stay here again.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and apartment was great. Trees in front blocked view of pool and ocean. Dryer didn't work properly, kept stopping, so clothes never dried. But the rest of the stay was excellent.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed at a rooftop oceanview apartment. The staff, external cleanliness, amenities were great. We brought a Jetski, parked undercover, was safe and secure, there was even a wash bay that allowed cleaning and flushing - awesome! Pool, tennis court, basketball court- brilliant! The room itself, awesome view and the rooftop section - wow...... but..... the furniture inside felt damp and musty and very tired, weird stuff under the couches and beds, taps loose and felt very unmaintained, the balcony - only 3, old brittle plastic chairs that i didn’t trust to even hang my life jacket on, then climb to the rooftop, not a chair, table anything :(. Look to the left and right and these apartments were furnished. I just wish the inside amenities and furnishings met the standard the rest of the property met.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room we stayed in smelt- even the kids noticed the smell. The garbage disposal unit and cupboards needed a good clean. Staff were great, just sack the cleaners. We were a family of 2 adults and three teenagers but got three double beds. The staff brought a folding bed up which was amazingly uncomfortable. Pool was great, great access to beach, great air conditioner the beds were comfortable but the smell and the bed arrangement was disappointing. It could have been so much better.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to beach. Room well equipped for a family.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Room was very clean, comfortable and quiet. Positive air pressure made a bit of noise.
Stayed 2 nights in Aug 2018
Response from Marcoola Beach Resort on 20 Oct 2018
Hi Thank you for the review. Sorry about the noise made through the entry door, we will get it checked, thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very disappointing. bed linen was not up to standard. Spare blankets were dirty and marked. Pillows were old. Carpets were stained . heating was not suuficient
Stayed 6 nights in Jul 2018

6/10 Okay

WESLEY

Disliked: Cleanliness, room comfort
Not clean...
Many ants in the room, and Master room's shower door very very hard to open and close Kitchen's floor very sticky. And found a pin from carpet by my kids, it's really dangerous. And dryer dirty, chewing gum inside the dryer..And 3 Fans r really dirty >__< ( not sure I can upload photo or not ) anyway, need to clean up well. Good location, Good swimming pool, Good space.

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and rooms were spacious, though dated. We found the beds to be a little too soft, but otherwise the apartment provided for a comfortable stay. Good facilities - pool, spa, communal BBQs, tennis court and half basketball court. Bonus of easy access to the beach out the back gates of the apartment complex.