Exterior

Reviews of East Hotel

East Hotel
69 Canberra Avenue, Griffith, ACT

Reviews

9.6

Exceptional

Rating 10 - Excellent. 978 out of 1271 reviews" "
Rating 8 - Good. 262 out of 1271 reviews" "
Rating 6 - Okay. 19 out of 1271 reviews" "
Rating 4 - Poor. 10 out of 1271 reviews" "
Rating 2 - Terrible. 2 out of 1271 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rahul Gulati-Guest Experience Manager, East Hotel on 26 Mar 2024
Hi Alan,Thank you for choosing to stay at East Hotel and I would like to thank you for rating us 4 out of 5. I do hope to have an opportunity to welcome you again.

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent, so nice having a balcony, loved the Muse cafe/ bookshop, friendly, helpful staff, I will definitely recommend the hotel to my friends ,and I will stay there again
Stayed 1 night in Mar 2024
Response from Rahul Gulati-Guest Experience Manager, East Hotel on 26 Mar 2024
Hi Rhonda,Thank you for choosing to stay at East Hotel and I am very pleased to hear that you thoroughly enjoyed your stay. Your feedback truly warm our hearts and I do hope to have an opportunity to welcome you again.

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Rahul Gulati-Guest Experience Manager, East Hotel on 26 Mar 2024
Hi Ruth,Thank you for choosing to stay at East Hotel and I would like to thank you for giving us a perfect score of 5 out of 5. I do hope to have an opportunity to look after you again.

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We attended a seminar meeting at the property and started overnight. Staff were friendly and accommodating.
Stayed 1 night in Mar 2024
Response from Rahul Gulati - Guest Experience Manager East Hotel on 13 Mar 2024
Hi Kieran,I am very pleased to hear that you found the staff very friendly as well as accommodating. I do hope to have an opportunity to welcome you again.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay in Canberra definitely stay here again
Stayed 1 night in Mar 2024
Response from Rahul Gulati - Guest Experience Manager East Hotel on 13 Mar 2024
Hi Ian,I am very delighted to hear that you thoroughly enjoyed your stay and your kind words truly warm our hearts. I do hope to have an opportunity to look after you again.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Peter,Thanks for the rating and we do hope to have an opportunity to look after you again.

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Jonathan,Thanks for the perfect score and we look forward to welcoming you again.

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great self contained property
Stayed 1 night in Feb 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Russell,Thanks for the perfect score and we do hope to have an opportunity to look after you again.

10/10 Excellent

Virginia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Virginia,Thanks for the rating and we look forward to welcome you again.

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
I really enjoyed the hotel rooms it was an amazing experience especially for just staying for a night.
Stayed 1 night in Jan 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Kristen,Thanks for the brilliant feedback and also for the perfect score. We do hope to have an opportunity to look after you again.

10/10 Excellent

Kim

Travelled with family
Wet accomodating, affordable and comfortable
Stayed 1 night in Jan 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Kim,Thanks for the perfect score and we look forward to welcoming you again.

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from East Hotel Canberra on 1 Mar 2024
Hi Claire,Thanks for the score and we do hope to have an opportunity to look after you again.

10/10 Excellent

Koray

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kristyn

Stayed 3 nights in Dec 2023

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was wonderful and the bacon at The Muse cafe was fantastic for breakfasts
Stayed 1 night in Dec 2023

10/10 Excellent

Bardo

Liked: Property conditions & facilities
Very pleasant hotel with great size rooms and very friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Everyone was helpful Road noise was an issue
Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location being walking distance to Kingston and Manuka shopping and cafes. Our 1 bed apartment was quite spacious. Parking was a bit expensive but overall we enjoyed our stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities
Very spacious room, smart interior Loved the restaurant down stairs We would have liked the room done before 3 pm Great stay
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really close to Kingston and Manuka shops. 50 mtrs to Manuke Oval. Clean modern rooms, great shower and nice dining. Loved it, will be staying here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with spacious rooms, restaurant and bar. Staff helpful and great location (quiet but close to everything). Recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed our stay here. The room is clean and is being cleaned daily. It has a small library for my daughter and a gym for my husband and son. I find the bed hard but the rest of my family were ok with it. Some of the blinds were not working properly and we had to request for additional plate. Staff are friendly, approachable and seem knowledgeable when asked for informations. Basic toiletries are supplied and refilled daily. Kitchen is good for simple and limited cooking. You can borrow board games from reception.

10/10 Excellent

Munkhochir

Stayed 1 night in Sep 2023

10/10 Excellent

Nicolee

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Linlin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great local. Easy check in and out. Staff are very nice. Definitely a great place to stay will in Canberra.
Stayed 2 nights in Sep 2023

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for our needs. Liked the moodiness of the decor and colour! Nice attention to detail with extras. My husband did find the mattress a little firm though!
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked this hotel. No complaints from me. Look forward to another stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Saibeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the atmosphere of East Hotel. Great facilities - a restaurant, a bar, and a breakfast cafe. Decor was attractive. Our room was large and comfortable.

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and facilities and the staff were lovely
Stayed 3 nights in Aug 2023

8/10 Good

Filomena

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great sleep in a soft bed, good pillow and shower.
Stayed 2 nights in Aug 2023

8/10 Good

Tracey

Travelled with family
Liked: Amenities
Paid for a luxury apartment, definitely not luxury. Fittings not working, room too small even though marketed luxury. When I pay for an advertised luxury accomodation I expect it. Spa bath only big enough for a small being and kitchenette leaking tap that is obvious, minibar is set up like a cheap motel. Lovely bathroom products, great smell and lovely feel. Furnishings lovely, team members lovely, restaurants on site are excellent, foyer and welcome of high quality.
Stayed 2 nights in Aug 2023

8/10 Good

Kim

Stayed 2 nights in Aug 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a great cafe which also includes a book store. Coffee was great too .
Stayed 1 night in Aug 2023

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Food and Drink options well set out foyer. No water or in house movies
Stayed 3 nights in Aug 2023

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort
Romantic stay
Great service, well looked after, they took care of the little things.
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Ross

Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Very comfy bed - enjoyed my week stay at the East Hotel!
Stayed 4 nights in Jul 2023

8/10 Good

Don

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect position for my needs at the time
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in every way
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent modern hotel great in every way Location facilities staff communication layout food and great service The best I have stayed at
Stayed 3 nights in Jun 2023

4/10 Poor

Sascha

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2023