2 bedroom Valley View Cottage | Private kitchen
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Reviews of Pump Hill Farm Cottages

3 out of 5
Pump Hill Farm Cottages
Pump Hill Road, Pemberton, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 81 reviews" "
Rating 8 - Good. 23 out of 81 reviews" "
Rating 6 - Okay. 5 out of 81 reviews" "
Rating 4 - Poor. 0 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is our second stay at Pump Hill. Great spot. Peaceful. No wi-fi which is perfect when you want to relax and get “off-grid”.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Rustic.
Awesome service by Gwen. Be sure to let her know if you need heating in the room. Location is rustic and authentic back to nature farm stay. Enjoy your forest bathing and get away from city living 🙂
Stayed 3 nights in Jul 2023

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
No sighting of office staff at anytime. Had to visit supermarket to buy fire starter as the unit supplied would not work. Heating of unit very poor - not enough timber for one night. Unable to heat bedroom so slept in the lounge. We had an excellent stay here a few years ago But now looks very run down and needing an upgrade. Booked for 3 nights but so cold that we left after first night.
Stayed 3 nights in Jun 2023

8/10 Good

Ankur

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Very run down cottage desperately in need of repairs, especially in the bathroom. BBQ gas bottle ran out of gas halfway through cooking. There was no evidence of cottage being cleaned and dusted before our arrival. Laundry on site was extremely dirty and untidy. Even though stated in the cottage manual there was tv reception, we found this not to be the case.
Stayed 4 nights in Mar 2023
Response from Gwen on 2 Apr 2023
Hey Thanks so much for your review. Our BBQ gas bottles are always turned off for safety reason. I understand that may not have been communicated with the guests that they need to turn open the gas bottle. Our housekeeper does refreshes (1 day before or on the day) as we do know dust do settle rather quickly on the farm. The state of the laundry was from a visit from our electrician as the dryer needed fixing. We have also informed guests through a 'See You Soon' email that get sent a week before their arrival that our tv system are not working, and we have 1000 DVDs available for in-house entertainment. We are in the process of upgrading our tv system. Hey Thanks so much for your review. Our BBQ gas bottles are always turned off for safety reason. I understand that may not have been communicated with the guests that they need to turn open the gas bottle. Our housekeeper does refreshes (1 day before or on the day) as we do know dust do settle rather quickly on the farm. The state of the laundry was from a visit from our electrician as the dryer needed fixing. We have also informed guests through a 'See You Soon' email that get sent a week before their arrival that our tv system are not working, and we have 1000 DVDs available for in-house entertainment. We are in the process of upgrading our tv system. Hey Thanks so much for your review. Our BBQ gas bottles are always turned off for safety reason. I understand that may not have been communicated with the guests that they need to turn open the gas bottle. Our housekeeper does refreshes (1 day before or on the day) as we do know dust do settle rather quickly on the farm. The state of the laundry was from a visit from our electrician as the dryer needed fixing. We have also informed guests through a 'See You Soon' email that get sent a week before their arrival that our tv system are not working, and we have 1000 DVDs available for in-house entertainment. We are in the process of upgrading our tv system. Hey Thanks so much for your review. Our BBQ gas bottles are always turned off for safety reason. I understand that may not have been communicated with the guests that they need to turn open the gas bottle. Our housekeeper does refreshes (1 day before or on the day) as we do know dust do settle rather quickly on the farm. The state of the laundry was from a visit from our electrician as the dryer needed fixing. We have also informed guests through a 'See You Soon' email that get sent a week before their arrival that our tv system are not working, and we have 1000 DVDs available for in-house entertainment. We are in the process of upgrading our tv system. Gratefully yours,Gwendolyn W.Director

8/10 Good

Garth

Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2022

2/10 Terrible

Lynette P

Stayed 4 nights in Dec 2022

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property loved the outdoor fire pit and being able to interact with the animals great for families
Stayed 3 nights in Oct 2022

10/10 Excellent

Julian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the rural setting, the piece & isolation even though 5 minutes from town, the log fire, cozy lounges, the cooking facilities to self-cater, strong hot running water, plenty of farm animal life to calm you down, the bird life. just a lovely peaceful retreat. We were there in a cool springtime but noticed that it's not air conditioned so not sure how cool it will be in the heat of summer, also I wanted to sit outside on the verandah when it rained to watch the birdlife & animals flitting around in it but without gutters on the verandah roof you got splashed with muddy water from the runoff. No option was given for the second room to have a full-size bed for our friends, so we had to coin toss who got the best room.
Stayed 2 nights in Sep 2022

10/10 Excellent

Graham

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jun 2022

10/10 Excellent

Ralf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very much enjoyed our stay in a cosy cottage. Will definitely be back!
Stayed 2 nights in May 2022

10/10 Excellent

Ian, Dalkeith

Liked: Cleanliness, amenities, property conditions & facilities
Lovely environment and simple but adequate accomodation
Stayed 5 nights in Mar 2022

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to bring the kids for some fun with lots of farm animals to feed and cuddle. The farm staff were lovely. Pemberton town is just down the road with lots to explore.
Stayed 3 nights in Jan 2022

10/10 Excellent

ANTONIO, PERTH

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Property, very relaxing! Will be back in Winter to enjoy the pot belly stove and winter scenery!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Syed Sajid

Travelled with partner
Liked: Amenities, property conditions & facilities
Quiet, calm and surrounded by pet animals. Two peacock used to come every morning. It was hot but there was no fan or table fan. It woukd be better to keep at least one table fan.
Stayed 2 nights in Dec 2021

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing place for families and children especially. A true farm stay where the children are included in everything. Our boys had a wonderful time and Pumphill definitely goes on the list of places we will return to again.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Stunning surrounds and friendly animal's. Comfortable cottages. The kids didnt want to leave! Will definitely be back
Stayed 2 nights in Jul 2021

10/10 Excellent

Ann Marie

Liked: Cleanliness, room comfort
Lovely break away on the farm, Farmer Mark was just lovely, even although it was raining he did the tractor run with kids & adults, gets the kids involved in feeding the animals. Bonus was they got free eggs from the chickens at the end.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Perfect for animal lovers!!
There are so many creatures that are all clearly loved and well looked after. They're used to visitors so they're all very friendly. We had a forest view cottage so it faces the horse/cow enclosure so we had a beautiful view and the horses right up to the fence for apples (free fruit/veg kindly on offer at reception for those who want to feed the animals). The cottage itself was rustic and comfortable enough, with a useful kitchen. A couple of tech issues with the TV not working and no wifi at the cottages but the log fire made up for that. It has a lovely country feel but so close to town. Overall we enjoyed our stay and would recommend for families!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay and relaxing
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy with the stay and kids were really enjoy the farm. Excellence service from the owner.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really relaxing. Would definitely recommend Pump Hill Farm Cottages and we will be going back.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
We found this stay, Tranquil , relaxing and peaceful with great scenery
Stayed 2 nights in Mar 2021

8/10 Good

Daphne

Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2021

10/10 Excellent

Alice, Bertram

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it!!! Great for the kids. Views are amazing.
Stayed 2 nights in Jan 2021

10/10 Excellent

Hannah, Waikiki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location beautiful clean cottages great playground for the kids. Farmer Leon was so helpful and friendly
Stayed 2 nights in Jan 2021

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, room comfort
Great farm stay
Lovely place. The animals are well looked after and the whole place is really nice.
Stayed 4 nights in Dec 2020

10/10 Excellent

Simon, Rockingham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect week end with us being made very welcome.
Stayed 2 nights in Nov 2020

8/10 Good

Peter

Liked: Cleanliness
A very pleasant spot to stay
We had a really enjoyable mid week break at Pump Hill. This was our first ever farm stay and we thoroughly enjoyed it; we found having farm animals around to be very calming and therapeutic. Accommodation is basic, but clean and functional and suited us to a tee. Very good value for money. The rammed earth construction meant that the cottage stayed cool during the day - although the weather was in general nice and cool during our stay. There are two groups of cottages, one group facing the animal paddock and one looking out across a valley (we would request one of these next time, mainly for the better view). Our visit focussed on exploring the forest area and riding the trails and tracks on Mountain Bikes. The location of the cottages is perfect for Mountain Biking, you ride out of the farm gate, cross the tar road and your are immediately at the top of Mountain Bike park trails. Can't do better than that! Also its a great location for kids in that you are surrounded by the animals and can have lots of interaction with them - ducks waddling across the verandah; donkeys, a couple of horses, alpacas's a goat, a few cattle etc. etc. A brilliant spot for a family weekend. Don't forget your fly nets and repellant - you are on a farm after all. If you want to chill out, there's nothing better than to sit on the verandah, look at the view and watch the native birdlife - fairy wrens, thornbills and rosella's to name a few. Would definitely reccommend this to friends.
Stayed 4 nights in Nov 2020
Response from PH on 22 Nov 2020
Thank you very much for great review, hopefully we will see you guys back to our farm very soon :)

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Laura, Carnarvon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazingly peaceful welcoming place. We were made to feel so welcome, nothing was too much trouble, best place for families with small children. Beautiful views, close to shops, excellent facilities. Just need a few more kitchen items to make it perfect.
Stayed 3 nights in Aug 2020
Response from Pei-Chen on 3 Sept 2020
Hi Laura, Thank you for your kind words, we are glad you had a great time. Would you please let us know what kitchen items ? We can get it ready for your next stay :) Many thanks Pei-Chen

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Tor, Perth, W.A.

Travelled with family and small children
Liked: Cleanliness, amenities
The kids loved the animal who were all very friendly and the tractor ride. The scenery is beautiful and the staff were so lovely. Very relaxing, we thoroughly enjoy it. We will stay longer next time.
Stayed 3 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the animals they were friendly and the kids had a ball.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Room comfort
Pump Hill Stay
Great to take our daughter to experience accomodation that includes interaction with farm animals. Fire barrier was broken and unsafe for a toddler (meant we had to watch her closer than normal). Rubbish bin wasn't emptied from prior guest.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our 20 month old son away for the first time to stay there. He loved all the animals. The morning hay ride to feed them all with farmer Mark who was very knowledgeable and informative was great too
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous...and perfect for a get-away with a three year old!! The trailer 'hay ride' was a standout activity and the animals were all so well looked after. Mark was the perfect host...love the changes that he's made to the property (ie upgraded bedding and curtains) since we were there eighteen months ago and he has a fabulous vision for the future of the property!! See you again soon, Mark!! Christine
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The location and farm animals are great. Unfortunately cleanliness is a bit of a let down. Cobwebs in the raked ceilings. Dried blood on my doona. Sadly the firewood was damp so lighting it was difficult. Lots of little things that can be improved to make the experience a bit more comfortable. Has lots of potential. I like that there is a washer and dryer
Stayed 3 nights in Jul 2019

6/10 Okay

JohnG, Ballina

Disliked: Staff & service, property conditions & facilities
The cottages are quite charming in a rustic kind of way but bear no resemblance to the publicity photo. A bit over priced in my view except that the log fire made the stay very worth while.
Stayed 2 nights in Oct 2018

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing wrong with the trip was the booking wasn't sent through by hotels.com. And they weren't expecting us. But was sorted in minutes. So all good
Stayed 2 nights in Aug 2018

8/10 Good

Y, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Pump Hill with our 2yo in August 2017. We had a great time! The tractor rides each morning (even in the rain) were exciting and toddler loved seeing the animals, feeding them, throwing hay out of the trailer, and collecting chicken eggs. There was heaps of firewood available for toddler to help collect, chop, and bring inside. The fireplace was great in winter, although we didn't really need it, the cottage was quite cosy anyway. We requested a fireplace barrier which was there on arrival for us - a big playpen, big enough to keep toddler far away from the hot fire. Plentiful warm blankets. Nice neat clean cottage with all cooking utensils, applicances etc. Beautiful location, great scenery, lots to do around town - wineries, tram ride. For older kids the mountain bike tracks look amazing. We will definitely be back!
Stayed 3 nights in Aug 2017
Response from Pump Hill Farm Cottages on 12 Feb 2018
Thank you for your lovely review on our property. Sorry about the opening times, I haven't had any updated information given to me and sometimes in the quieter times they close for their own holidays. We look forward to hosting you again soon :-)

8/10 Good

Sarah, Busselton WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience & lovely accommodation
We loved our stay here - I think it would suit both a romantic getaway for two or a family escape. The animals are gorgeous and very friendly. The kids enjoyed collecting the eggs and I fell in love with the pigs! The accommodation is very comfortable and clean. The cottages are very well built and well furnished - everything has been thought of. I loved that you got to roam the farm - I would thoroughly recommend this place.
Stayed 2 nights in Jan 2018
Response from Pump Hill Farm on 22 Jan 2018
HI Sarah, Thank you for your lovely review on our property :-) We are so pleased you had a wonderful stay. And yes most seem to fall in love with oink poink and doink our three little pigs :-)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be able to start up a fire at our very own fireplace in our cottage to keep us warm and cosy. Children were able to get free access to most of the farm animals anytime.
Stayed 2 nights in Nov 2017
Thank you for your lovely review, even though it is December yes our fires are still needed some nights!!

10/10 Excellent

hengjk, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good hotel in terms of location, facilities as well as service. Value for the price
Stayed 2 nights in Nov 2017
Response from Pump Hill Farm Cottages on 3 Dec 2017
Thank you for your review on our property :-) We are happy you enjoyed your stay

10/10 Excellent

Suzanne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pump Hill Farm Stay
We went with our 4 year old and she had the time of her life. The cottage was quaint and comfortable and had everything we needed but the best part was being on the farm and the interaction with the animals. The morning hay ride is not to be missed and is fun for all ages, I would recommend it whether you have children or not. My daughter screamed with delight on opening the curtains on the first morning (we had a late arrival) and seeing the animals right outside our cottage. We thoroughly enjoyed the local sites, visiting the Gloucester Tree, Cascades, Big Brook Dam, Beedelup Falls and Pemberton town (which is less than 5 mins drive away from the farm). Overall a great stay and we will be visiting again.
Stayed 3 nights in Nov 2017
HI Suzanne :-) Thank you for your wonderful review on our property and the surrounding town of Pemberton. So pleased your daughter had a wonderful time, Kind regards Tammy

10/10 Excellent

Fleur, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we drove up the driveway and were greeted by all the animals we were taken a aback by how beautiful it was, the views are gorgeous and idyllic, the cottage was really comfortable and had everything we needed. Close and pleasant walk to town also, highly recommend!
Stayed 2 nights in Nov 2017
Response from Pump Hill Farm on 25 Nov 2017
Hi Fleur, Thank you for your review :-) Our views certainly do stand out. Glad you had a lovely time