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Featured image
Terrace/patio
View from Room
Premium bedding, minibar, in-room safe, iron/ironing board
Premium bedding, minibar, in-room safe, iron/ironing board

Guest reviews

4.0/5 Very good
310 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Breakfast Available
Bar

Map

Explore the area

Popular LocationPemberton Community Centre4 min walk
Popular LocationFlora Park6 min walk
Popular LocationPemberton Historical Park7 min walk

Choose dates to view prices

  • Standard Room, 2 Single Beds, Non Smoking, Balcony

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, Non Smoking, Balcony
  • Standard Room, 1 King Bed, Non Smoking, Balcony

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Non Smoking, Balcony
  • Standard Room, Multiple Beds, Non Smoking, Balcony

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Room, Multiple Beds, Non Smoking, Balcony
  • Standard Room, 3 Single Beds, Non Smoking, Balcony

    Room amenities

    • Sleeps 3
    More detailsStandard Room, 3 Single Beds, Non Smoking, Balcony
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Accessible, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking, Jetted Tub

    Room amenities

    • Sleeps 2
    More detailsDeluxe Suite, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, Multiple Beds, Non Smoking, Balcony

    4/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStandard Room, Multiple Beds, Non Smoking, Balcony
  • Standard Room, 2 Single Beds, Accessible, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, Accessible, Non Smoking
  • Family Room, Multiple Beds, Non Smoking, Kitchenette

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsFamily Room, Multiple Beds, Non Smoking, Kitchenette

About this area

Pemberton

Located in Pemberton, Best Western Pemberton Hotel is in the business district. Gloucester Tree and Dave Evans Bicentennial Tree are notable landmarks, and some of the area's activities can be experienced at Lost Lake Pemberton and Mountford Organic Wines.
View map
Popular Location

What's nearby

  • Pemberton Community Centre - 4 min walk
  • Flora Park - 6 min walk
  • Pemberton Historical Park - 7 min walk
  • Pemberton Fine Woodcraft Gallery - 12 min walk
  • Pemberton Mountain Bike Park - 4 min drive

Getting around

  • Pemberton Tramway Company - 17 min walk

About this property

Best Western Pemberton Hotel

3.5-star Tuscan-style hotel near Gloucester Tree
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, free newspapers and multilingual staff are on-site. All 30 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and balconies. Guests will also find LCD TVs, minibars and room service (during limited hours).
Best Western Pemberton Hotel offers 30 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Pemberton hotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 10.00-30.00 for adults and AUD 5.00-15.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Italian

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 2 PM and 9 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 AM
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.00 per stay.
Cots (infant beds) are available for AUD 25.00 per stay

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 30.00 for adults, and AUD 5.00 and AUD 15.00 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 25.00 per stay
  • Rollaway bed fee: AUD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Can I cancel my reservation for free at Best Western Pemberton Hotel and receive a full refund?
Yes, Best Western Pemberton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Pemberton Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Pemberton Hotel?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Best Western Pemberton Hotel?
Check-in is from 2 PM to 9 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Best Western Pemberton Hotel located?
Situated in the historical district, this hotel is 1.7 mi (2.7 km) from Gloucester Tree, and within 9 mi (15 km) of Dave Evans Bicentennial Tree and Lost Lake Pemberton. Mountford Organic Wines and Northcliffe Pioneer Museum are also within 20 mi (32 km). Pemberton Tramway Company is 17 minutes by foot.

Guest reviews

Overall score and ratings for Best Western Pemberton Hotel

4.0
Very good
5 - Excellent
82
4 - Good
152
3 - Okay
59
2 - Mediocre
14
1 - Poor
3
4.0
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The room was quite attractive, very comfortable and clean. Unfortunately the insulation between the rooms is not great and I could hear every conversation, the TV and loud gushing of water in the pipes when people next door had showers or flushed the toilet. Parking was good but there is this strange little wall that makes taking your luggage to your room really tedious because you either have to climb over it or "go the long way round". The meal in the restaurant was so so; the salad bar was really tasty but my steak very "beige" and without taste.

Stayed 2 nights in Mar 2020