Seasonal outdoor pool

Reviews of Prince Plaza II Hotel

3 out of 5
Prince Plaza II Hotel
101 Dela Rosa Street, Legaspi Village, Makati

Reviews

7.0

Good

Rating 10 - Excellent. 60 out of 345 reviews" "
Rating 8 - Good. 127 out of 345 reviews" "
Rating 6 - Okay. 87 out of 345 reviews" "
Rating 4 - Poor. 42 out of 345 reviews" "
Rating 2 - Terrible. 29 out of 345 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary Grace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location. But hotel furniture (e.g. chairs) requires immediate updating.
Stayed 2 nights in Mar 2024

8/10 Good

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Staff are efficient and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Evelyn Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is strong, A/C was perfect and hot water in the shower was excellent and location was unbeatable. Staff were all very friendly and nice.
Stayed 12 nights in Feb 2024

10/10 Excellent

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Carlson

Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient access to businesses.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Michellene

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is outdated. Will need major remodeling.
Stayed 3 nights in Sep 2023

10/10 Excellent

PERCIVAL KEMPIS,

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying at Prince Plaza II because we feel safe. The staff are very professional,helpful and friendly. Very convenient to many shopping places, restaurants, beauty salons, banks, church at Greenbelt, walking distance to department stores, boutiques and restaurants. 20 minutes to airports depending on traffic.
Stayed 3 nights in Oct 2023

8/10 Good

Pete T

Liked: Cleanliness, staff & service, property conditions & facilities
Nonconsistency of replacing condiments of coffee, cream, and sugar as provided daily... had to call for room service for the past two days of my stay.
Stayed 3 nights in Jul 2023

8/10 Good

dean, Bangna

Stayed 3 nights in Jul 2023

8/10 Good

Yuji

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2023

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service
The area is convenient
Stayed 12 nights in May 2023

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service
Room old and needed to upgrade and replaced the bed BUT other than love it with Hot water, spacious area with refrigerator and stove. Definitely booking again.
Stayed 5 nights in Apr 2023

8/10 Good

Yuji

Stayed 12 nights in Apr 2023

8/10 Good

Jeanette, Sierra Madre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My room was very spacious and comfortable. However towels and amenities are really lacking. They need to bleach those towels!
Stayed 3 nights in Apr 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Scott

Stayed 2 nights in Mar 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the money, next door to upscale mall with alot of dining choices, rooms needs updated, but overall a/c, hot water, wifi pool great
Stayed 5 nights in Mar 2023

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for long stay. Though it may not look excellent at first, is satisfying in the end.
Stayed 13 nights in Feb 2023

2/10 Terrible

Mylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all cosr.
The room was very very dirty and dusty. It wasnt clean at all. You can see it on the floor, tables etc. All the bed sheets were dirty and disgusting! I woke up and all my body were itchy. Elevator safety is also questionable. Totally not recommendable. Avoid.
Stayed 1 night in Jan 2023

10/10 Excellent

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in was very pleasant. The person at the front desk was very friendly and helpful.
Stayed 3 nights in Dec 2022

4/10 Poor

Yuji

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This time they gave me a room full of small ants. Room cleaning was not served on daily basis even though I requested.

8/10 Good

Jose Roberto

Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchenette.
Stayed 7 nights in Sep 2022

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for long stay
Stayed 4 nights in Mar 2022

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough
Stayed 5 nights in Mar 2022

10/10 Excellent

Merfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Strategic location, just a walking distance going to greenbelt mall.i like the kitchenette..i cooked our meals. Kitchen utensils are provided.. telephone, refregerator and big size cabinet are provided. And there's a small dining area ..we eat our foods comfortably. Only that the aircon is not functioning well. The room is so spacious like it .
Spacious room and there is a dining area. We eat our food with comfort..love it
I love cooking . So i like this kitchenette..kitchen utensils were provided.
Stayed 1 night in Jun 2021

6/10 Okay

Jerry

Stayed 2 nights in May 2021

8/10 Good

JINALINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Russell Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh at best
Rooms are old and quite worn down, which I can live with. However, the housekeeping was horrible. They only clean the room once every 3 days and then don't do a particularly good job. Once, they took my towels and didn't replace them. Also, they did not replace enough water throughout.
Stayed 7 nights in Feb 2021

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great place
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

ANNABELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is clean and towels are new . but the stove is not working well we are not able to drink hot water in the room .
Stayed 2 nights in Mar 2020

8/10 Good

Milagros

Stayed 6 nights in Feb 2020

4/10 Poor

Flor, Los Angeles

Liked: Staff & service
Disliked: Property conditions & facilities
The unit that we stayed did not have hot water in the bedroom bathroom. The place is old and the furnitures specially sofas are dirt stained and filthy. They still use a kettle to heat water for coffee on a electric stove. This hotel need to be renovated and some fixtures are too old and falling apart. They actually are using keys to open the door instead of keycards.
Stayed 3 nights in Feb 2020

6/10 Okay

LOH

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the executive room so upgraded to 1 bedroom suite. Much better and more comfortable. Wooden flooring is good but my personal preference is carpeting. Has a basic kitchen which is very useful for warming up snacks etc.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center in Greenbelt and staff are friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bathroom. Courteous front desk associates. I will check in again in this hotel in the future.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and ok to recommend to stay on the place
Stayed 7 nights in Feb 2020

8/10 Good

Margie, california

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for the price. Basic amenities were provided....
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
One day housekeeping did not shown and no toilet paper for 2 days. But overall worth it
Stayed 7 nights in Jan 2020

2/10 Terrible

Pete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor service and response to complaints!
I checked in with my girlfriend and things were okay... got into the room and the bellman turned on the air-conditioning and with the courtesy, I gave him a tip... After he left, I checked the bathroom to find that there no towels... called and it took 45 minutes to bring 2 towels to my room. After a long plane trip, I decided not to go out and retrieved for the evening... In the morning, I woke up to find water all over the corner of the wall...I reported the incident and they said they will fix it. The next night, the A/C unit was blowing hot air and that went through the night, I complained about it, again and again, they said they will fix the matter. the 3rd night the A/C unit again blew out hot air...the did offer me to change room on the 2nd night...but it was crazy to pack all out store-bought items and personal belongings just to move for one more night there...they said again they will fix the A/C and apologies. Well, my 3rd night was just hot air and it was really ...the worst stay of my travel without any compensation for my misery... I asked for a credit for the days of the discomfort and they said they cannot do anything about it...Imagine, 2 days of a hot room and they can't do anything about it... There was no manager around to make a decision and I questioned as to why can't I get compensation for the dis-comfort the hotel has caused me and my girlfriend?... Again their answer was "I'm Sorry" .. I don't think that I can recommend this hotel to others!
Stayed 3 nights in Dec 2019

8/10 Good

Ethelbert

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Ethelbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancel due to Taal volcano eruption
We had enjoyed our stay but unfortunately, we had to cut it short because of Taal volcano eruption. We didn’t want to get stranded any longer since we just came for medical missions and that was postponed indefinitely. The hotel told us to contact you to cancel.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020